SureStay Hotel by Best Western Wenatchee

Hotels
•
SureStay Hotel by Best Western
8.8 (538 reviews)
580 Valley Mall Parkway , Wenatchee , us
+1 509-888-7378

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Noise from street
Limited breakfast options

Categories

Cleanliness
8.44
While most reviews mention clean rooms, some noted aged furnishings and worn towels.
Service
9.41
Frequent mentions of friendly and helpful staff throughout the reviews.
Location
9.45
Multiple reviews highlighted favorable locations and convenience.
Room Quality
8.4
Overall positive, but some found the beds uncomfortable and rooms dated.
Amenities
8.43
Amenities were mentioned positively, but some felt they were lacking overall.
Value for Money
9.39
Great value noted in several reviews, particularly for cleanliness and service.
Food and Beverage
7.94
Breakfast offerings received mixed reviews, with some requests for improvement.
Overall Experience
8.91
General positive sentiment across reviews, despite some noise and quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:18

Property Description

Convenient Location
Located in Wenatchee, Washington State, SureStay Hotel by Best Western Wenatchee is just 3.2 km from Wenatchee Convention Center. The proximity to the airport makes it a perfect choice for travelers.

Relaxation and Recreation
Guests can unwind in the outdoor pool or enjoy the hot tub and barbecue facilities provided by the hotel. Whether you prefer a refreshing swim or a cozy evening by the grill, the hotel offers amenities for everyone.

Exceptional Service
With a 24-hour front desk, the staff at SureStay Hotel by Best Western Wenatchee are always ready to assist you. From local recommendations to ensuring your comfort during your stay, expect top-notch service throughout your visit.

Book your stay at SureStay Hotel by Best Western Wenatchee now to experience comfort, convenience, and excellent service.

Important information:

The minimum age to check-in is 21.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EAT

Location

Guest Reviews

8.8
Based on 538 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 8.91
W
Wolf-Henning • solo_traveller • de
1
Breakfast is scam
Cons:

No information about breakfast time, not orally at check-in, no information sheet, nothing in the room, nothing on the website they sent me the URL by text (which I hate by itself). When I arrived it was already closed. I left hungry and will never come back.

2026-08-14 • via Nuitee
I
Iris • family_with_children • us
9
Fabulosa
Pros:

La alberca

2026-08-06 • via Nuitee
L
Lopez • couple • us
10
Fue un Vijay de negocios pero me incanto solo tube una molestia
Pros:

El desayuno

Cons:

Las chicas que limpian se molesta
Cuando uno les piden limpieza o cuando uno le piden algo

2026-08-06 • via Nuitee
R
Randy • couple • us
5
Works for location but needs updating and deep cleaning throughout
Pros:

Location meet my needs

Cons:

Room was not the cleanest I have seen. Especially in the bathroom. Corners were left dirty. Same for general room. Surface was ok, but detail cleaning was missed

2026-08-04 • via Nuitee
N
Natalia • family_with_children • us
7
Overall, our stay was pretty good for the price. We stayed for three days and found the room to be clean. The staff was
2026-07-25 • via Nuitee
S
Stephen • family_with_children • us
10
It was fantastic. Best outdoor pool. Our go to place to stay when we visit
Pros:

Front desk person who checked us in. He was great.

Cons:

The beds a little too hard but manageable

2026-07-24 • via Nuitee
H
Hayley • extended_group • us
1
Cons:

It was loud all night, I got 2 hours of sleep due to the noise in the hallways and above me

2026-07-13 • via Nuitee
K
Karissa • couple • us
10
2026-07-12 • via Nuitee
P
Prater • solo_traveller • us
10
Great stay
Pros:

Great stay

Cons:

Nothing

2026-06-29 • via Nuitee
K
Kaitlin • solo_traveller • ca
8
2026-06-23 • via Nuitee
B
Boomer • solo_traveller • us
10
2026-06-23 • via Nuitee
L
Loretta • solo_traveller • ca
10
Was good.
Pros:

Clean. Had a pool and staff were very helpful.

2026-06-18 • via Nuitee
T
Tina • solo_traveller • us
5
Pros:

Bed and pillows were comfortable.

Cons:

The housekeepers could do a better job cleaning sinks and walls in and near the bathroom. Maintenance could do better keeping the curtains and blow dryers maintained.

2026-06-18 • via Nuitee
D
Don • solo_traveller • us
9
Pros:

The facility is a basic economically priced overnight accommodation done well. Nothing fancy. Room was clean and comfortable. Staff was friendly and helpful.

Cons:

Economically priced, clean and comfortable room and friendly staff, what's not to like.

2026-06-16 • via Nuitee
P
Paul • solo_traveller • us
8
2026-06-14 • via Nuitee
S
Stephen • solo_traveller • us
7
2026-06-13 • via Nuitee
M
Michael • solo_traveller • us
9
2026-06-08 • via Nuitee
H
Holly • family_with_children • us
5
2026-06-01 • via Nuitee
M
Michele • couple • us
8
2026-05-31 • via Nuitee
L
Lopez • couple • us
7
2026-05-21 • via Nuitee