Holiday Inn Express & Suites Ruston by IHG

Hotels
•
Holiday Inn Express
8.5 (256 reviews)
1312 Hospitality Street , Ruston , US
+1 318-232-1230

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Complimentary breakfast praised (omelets, biscuits & gravy)
Friendly, helpful staff (specific praise for night clerk)
Clean and comfortable rooms for many guests
Convenient location near restaurants/shopping and event venues
Comfortable beds and good shower water pressure
Cons:
Some rooms had cleanliness problems (dirty floors, items left in closet, rust stains, odors)
Breakfast equipment issues (pancake machine) and limited vegan/alternative options
Pool maintenance issues (debris) and rules like no drinking by pool
Perceived high price / billing discrepancies when booking via third parties

Categories

Cleanliness
8
Generally reported as clean across the property, but multiple guests noted issues in individual rooms (dirty bathroom floors, Doritos in closet, rust stains, a panel pulling from drywall, and occasional odors).
Service
10
Consistently praised: staff described as courteous, helpful and welcoming; specific praise for night clerk Stacy and several mentions of exceptional service.
Location
9.5
Convenient location repeated by guests — close to restaurants, shopping, gas stations and event/university venues (Grambling State, reunion locations).
Room Quality
7.5
Rooms often comfortable and spacious with good beds and water pressure, but several reports of dingy rooms, odors, stuffy AC, and need for deeper cleaning or rust removal.
Amenities
8
Complimentary amenities like breakfast and rolling buggies were appreciated and bathroom plastic cups noted; issues include a broken pancake machine, limited vegan/alternative meat options, pool maintenance/debris and a 'no drinking by the pool' complaint.
Value for Money
7
Mixed value: some guests found it expensive or reported over-charges via third-party booking; others noted good comfort and affordability for the purpose of their stay.
Food and Beverage
8
Breakfast frequently called great (omelets, biscuits & gravy recommended), though guests noted the pancake machine issues and desired more hot/vegan or alternative meat options.
Overall Experience
10
Overall very positive: many guests said they'd return, praising cleanliness, friendly staff and breakfast despite a few maintenance/cleanliness or amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Outdoor Pool and Convenient Location
Holiday Inn Express & Suites Ruston boasts an inviting outdoor pool, perfect for relaxation after a day of exploring. Situated just 4 km from Historic Downtown Ruston and close to Monroe, our pet-friendly property offers a convenient and central location for your stay.

Modern Amenities and Comfort
Each room at Holiday Inn Express & Suites Ruston is equipped with a TV, USB port, and a private bathroom with complimentary toiletries. Stay connected with free WiFi throughout the property and enjoy a comfortable stay with the provided amenities like a hairdryer.

Complimentary Breakfast and 24-Hour Services
Start your day right with our complimentary breakfast featuring a variety of delicious options. Additionally, take advantage of the 24-hour front desk, meeting space, business center, and fitness center available to guests at all times.

Experience comfort and convenience at Holiday Inn Express & Suites Ruston. Book your stay now for a memorable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 256 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8
Overall Experience: 10
J
Jamilla • solo_traveller • us
8
2026-10-12 • via Nuitee
S
Sean • solo_traveller • us
10
Great hotel - clean, quiet, comfortable, and a great complimentary breakfast.
Pros:

Breakfast was great - I probably ate too much, and I probably should have guessed that the office I was visiting would take me out to lunch, but those little omelets were really good. The whole property was clean, staff were friendly and welcoming, and the bed was comfortable. The room itself was pretty large as well, which was nice. I also want to say that the water pressure in the shower was excellent.

Cons:

In room 219, have maintenance look at the header panel in the shower, above the shower faucet - it looked like the adhesive had failed and the panel was pulling away from the drywall underneath it. Not a complaint at all - my room was great and I'd absolutely stay again. I only noticed it when I was looking in the mirror the morning I left.

2026-09-17 • via Nuitee
W
William • couple • us
10
Pros:

As described above this facility had courteous staff, the facility was clean, the room and bed were comfortable.

Cons:

You met all of our expectations and needs so there was nothing that we disliked.

2026-09-13 • via Nuitee
L
Lisa • solo_traveller • us
10
I will be back.
Pros:

Breakfast was great, and staff was super kind.

Cons:

Nothing. I enjoyed everything!

2026-09-09 • via Nuitee
C
ciarra • solo_traveller • us
7
2026-09-08 • via Nuitee
K
Keyona • couple • us
10
Pros:

Convient

Cons:

The not drinking by the pool

2026-09-05 • via Nuitee
C
Cheryl • solo_traveller • us
10
We visit north Louisiana every year for family reunion. This hotel makes our stay more enjoyable.
Pros:

It was close to our event.

Cons:

The breakfast was not as good as other locations. The pancake machine was not working correctly. Waffles would be better.

2026-08-31 • via Nuitee
L
Lacungra • family_with_children • us
9
Good stay for the purpose,
Pros:

The staff was exceptional. Very helpful with all request.

Cons:

Rooms had a bit of an odor.

2026-08-11 • via Nuitee
C
Cortonya • extended_group • us
10
2026-08-05 • via Nuitee
K
Kaiya • couple • us
7
2026-08-03 • via Nuitee
J
Joey • solo_traveller • us
8
2026-07-23 • via Nuitee
L
Linran • solo_traveller • us
5
2026-07-23 • via Nuitee
A
Angela • couple • us
10
2026-07-16 • via Nuitee
K
Kristina • couple • us
10
Perfect
Pros:

Amazing my new go to when I go to Ruston 10/10

2026-07-06 • via Nuitee
C
Courtney • extended_group • us
10
Clean and comfy for 5!
Pros:

Clean and comfy

Cons:

Nothing

2026-07-03 • via Nuitee
J
Jacqueline • couple • us
8
2026-06-23 • via Nuitee
M
Marilyn • solo_traveller • us
10
King suite
Pros:

The double king suite is fabulous 👌 The beds comfortable. Overall clean facility, but room needed deep cleaning. Bathroom had some rust stains. Overall, very please with our 1 night stay! Stacy, night clerk, made our stay fantastic! Her warm friendly personality was a blessing ! ❤️🧡

2026-06-18 • via Nuitee
F
Fred • couple • us
8
Expensive but nice
Pros:

Room was clean
Liked that plastic cups were provided in bathroom
Really liked softness of pillows
Liked the rolling buggy availability without waiting
Check in person was courteous

Cons:

Bill was a lot more than I expected. Won't stay there on return trip.

2026-06-12 • via Nuitee
A
Ashley • couple • us
10
2026-06-11 • via Nuitee
R
Roger • solo_traveller • us
10
2026-06-09 • via Nuitee