Southpole Central Hotel

Hotels
7.5 (1366 reviews)
29 Junquera Street, Barangay Kamagayan , Cebu City , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Massage services
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Poor cleanliness
Rude reception staff
Room maintenance issues

Categories

Cleanliness
4.46
The rooms were run down and dirty, with mould and poor ventilation.
Service
9.43
While staff at reception could be rude, other staff members were friendly and accommodating.
Location
8.97
Great location with easy access to nearby attractions and transport.
Room Quality
6.42
Rooms were spacious but had significant issues like poor water pressure and hygiene.
Amenities
7.45
Basic amenities available; however, there were complaints regarding efficiency.
Value for Money
6.91
Some reviews indicate that the cost does not reflect the quality of the stay.
Food and Beverage
8.46
Breakfast desserts were highlighted positively, though the buffet service could improve.
Overall Experience
7.93
A mixed experience with notable pros, but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:37

Property Description

Modern Rooms with City Views
Featuring a sleek modern design and essential amenities, the rooms at Southpole Central Hotel provide stunning city views, a flat-screen TV, and a private bathroom.

All-Day Buffet Dining
Indulge in daily buffet breakfast and international cuisines at the Southpole All Day Dining Restaurant. For a more private dining experience, room service is available for guests.

Convenient Facilities and Services
With a business centre, ATM machine, and free newspapers, Southpole Central Hotel ensures a hassle-free stay. The multilingual staff at the 24-hour front desk are ready to assist with airport shuttle services and luggage storage.

Experience comfort and convenience at Southpole Central Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CEB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 1366 reviews
Cleanliness: 4.46
Service: 9.43
Location: 8.97
Room Quality: 6.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 8.46
Overall Experience: 7.93
J
Judith • solo_traveller • ae
9
2026-04-16 • via Nuitee
M
Muenz • family_with_children • de
2
Vorsicht vor Abzocke!
Pros:

Die Betten waren sauber und bequem, das wifi lief gut!

Cons:

Es werden 1000 pesos Kaution verlangt ohne jeden Beleg. Die Zimmer sind alt, kaputt und abgenutzt so das die Möglichkeit unabsichtlich etwas kaputt zu machen hoch ist.
Ich kam am Nachmittag mit 2 Dosen Bier aus dem Supermakt ins Hotel und mann sagte mir ich müsse 500 pesos bezahlen um diese im Zimmer trinken zu dürfen, ich könne das Bier draußen trinken oder sie würden die Polizei rufen.
Das Frühstück war sehr schlecht und ohne Auswahl.

2026-04-07 • via Nuitee
R
Rivera • family_with_children • ph
5
Pros:

The location is nice.

Cons:

They lack of slippers and toiletries.

2026-04-06 • via Nuitee
A
Annalisa69 • family_with_children • it
8
Cebu
Pros:

Personale efficiente e hotel pulito

Cons:

Fuori molta confusione

2026-03-30 • via Nuitee
E
Erik • family_with_children • dk
3
Cons:

Grumpy staff, dirty blankets bathroom and sheets. Dirty floors

2026-03-26 • via Nuitee
R
REY • couple • ph
7
Pros:

Nice place, good location, friendly staff

Cons:

The water supply has an unpleasant odor

2026-03-25 • via Nuitee
F
Fritz • couple • ca
10
2026-03-23 • via Nuitee
R
Rodney • couple • au
1
Never stay there
Pros:

There was a small blood stain on the sheet when we arrived but we did not see it until we went to bed late at night, so we could not report it then. When we checked out they deducted 500 pesos from the deposit for the blood stain on their sheet.

Cons:

Stole our deposit

2026-03-21 • via Nuitee
A
anthony • family_with_children • fr
4
Philipines 26
Pros:

Juste la proximité avec le port et l'accueil de l'hôtel est flambant neuf mais juste ça

Cons:

Chambres vétustes pas de clim ventilateur bruyant chambre vide mobilier usagé. Restriction à l'accueil sur l'alcool et le fait de manger dans les chambres avec une demande de dépôt de garanti de 1000php

2026-03-19 • via Nuitee
R
Ruud • couple • nl
1
2026-03-18 • via Nuitee
R
Rowena • solo_traveller • au
9
Pros:

Close to the port

2026-03-18 • via Nuitee
J
Jackson • family_with_children • au
6
2026-03-15 • via Nuitee
H
Hernan • extended_group • gb
6
2026-03-13 • via Nuitee
A
Alvaro • family_with_children • pe
10
Si buscas alojamiento barato y buena calidad este es el correcto
Pros:

La comida es muy buena

2026-03-12 • via Nuitee
J
Jeralyn • couple • ph
10
2026-03-08 • via Nuitee
S
Solveig • extended_group • fr
5
Pros:

logement propre et petit dej

Cons:

la clim qui faisait un bruit epouvantable en marchant et même arrêtée

2026-03-08 • via Nuitee
L
Lu-ang • family_with_children • ph
4
2026-03-05 • via Nuitee
Алексей Филатов • family_with_children • uz
10
2026-03-04 • via Nuitee
M
Manozo • family_with_children • ph
10
2026-03-04 • via Nuitee
C
Christian • family_with_children • de
3
Dieses Hotel wäre nur bei einen Notlage wenn es nichts mehr anderes gibt zum Übernachten
Pros:

Die Umgebung wie zb Sehenswürdigkeiten sie gut zu Fu0 zu erreichen .Der Wasser Druck im Bad ist Super

Cons:

Ich hatte da Hotel für 2 Nächte mit Frau und Tochter Reserviert und haben da das Zimmer 520 bekommen da ich ein sehr Ruhiges Zimmer wollte. :Sauber war es nicht weder das Bad noch der Frühstücksraum . Es gibt auch keine Gläser zum Trinken oder zum Zähneputzen .Das Bad war in einen sehr kritischen zustand und viel zu klein Einer neuer Spiegel und ein Halter für die Dusche wäre von Nöten . Die Aircon ist besonders nachts viel zu laut und gehört nach Augenschein Erneuert ,Er Willkommen Trink im Penthaus war auch eine zumuten ein warmer Eistee in einem warmen raum mit ehr als abgewohnten Sofa und Sesel .

2026-03-02 • via Nuitee