Umbrella Hotel Bronx

Hotels
6.8 (1278 reviews)
681 Elton Avenue , Bronx , us

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cheap rates
Community oriented neighborhood
Cons:
Dirty rooms
Poor service
Noisy environment

Categories

Cleanliness
4.56
Multiple complaints about dirty sheets, smell, and overall poor condition of the hotel.
Service
8.03
Some staff are friendly, but negative experiences reported with unresponsive staff.
Location
7.07
Location noted to be community oriented, but concerns about safety and neighborhood quality.
Room Quality
5.52
Rooms reported to be noisy, with issues such as cigarette odors and broken items.
Amenities
7.55
Basic amenities available, but some aspects like cleanliness affected overall experience.
Value for Money
7.01
Cheap option but complaints about hidden costs and overall negative experience.
Food and Beverage
6.56
Little information provided about food services.
Overall Experience
6.53
Overall sentiment reflects a lack of satisfaction and numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Convenient Location:
Located in the heart of the West Bronx district, Umbrella Hotel Bronx offers easy access to popular attractions like Yankee Stadium, Bronx Zoo, and Columbia University.

Comfortable Rooms:
Each room at Umbrella Hotel Bronx is equipped with modern amenities such as a flat-screen TV, private bathroom, and air conditioning to ensure a comfortable stay for guests.

Exceptional Service:
Guests can enjoy the convenience of room service, a 24-hour front desk, and free WiFi during their stay at Umbrella Hotel Bronx.

Experience comfort and convenience at Umbrella Hotel Bronx. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.8
Based on 1278 reviews
Cleanliness: 4.56
Service: 8.03
Location: 7.07
Room Quality: 5.52
Amenities: 7.55
Value for Money: 7.01
Food and Beverage: 6.56
Overall Experience: 6.53
E
Evan • couple • us
1
Terrible. Won’t ever be back
Pros:

Nothing.

Cons:

Wifi was down the ENTIRE time. It NEVER works. Bugs were everywhere. The services was awful

2026-08-07 • via Nuitee
S
Sarah • solo_traveller • us
1
2026-08-06 • via Nuitee
O
OCarroll • couple • us
10
2026-08-04 • via Nuitee
G
Gregory • solo_traveller • us
8
2026-08-02 • via Nuitee
S
Stokes • couple • us
10
Cool
Pros:

Location

Cons:

No microwave

2026-08-02 • via Nuitee
G
Gregory • solo_traveller • us
8
2026-08-02 • via Nuitee
J
Johnny • solo_traveller • us
6
2026-07-24 • via Nuitee
E
Edwin Alejandro • solo_traveller • us
10
Pros:

Yes

Cons:

No

2026-07-24 • via Nuitee
K
Khadim • couple • us
9
2026-07-23 • via Nuitee
K
Khadim • couple • us
8
2026-07-23 • via Nuitee
E
Eric • couple • us
6
2026-07-23 • via Nuitee
R
Romeo • solo_traveller • us
9
2026-07-23 • via Nuitee
Y
Yung One • solo_traveller • us
1
Pros:

Nothing to like, I was totally disappointed from staff to the room to have a reservations for parking and then getting there and having my reservations canceled for parking so I had no parking it was totally a bad experience I really want to refund

Cons:

I didn't like the fact of Mount that I paid the room is small I didn't like the fact that customer service there was poor I didn't like the fact that they're online when I booked the room I was able to reserve parking when I get to the establishment there is no parking Total refund should be in order

2026-07-21 • via Nuitee
M
Mark • solo_traveller • us
1
I would not stay there again
Pros:

Location to Yankee Stadium

Cons:

The shower did not work and the hallways and elevator smelled like marijuana and the drink machine took my money

2026-07-20 • via Nuitee
L
Linda • solo_traveller • us
7
2026-07-19 • via Nuitee
B
Brian • couple • us
1
Do not stay at this hotel by any means necessary, HORRIBLE CONDITIONS
Pros:

Nothing about this hotel is good, the pictures is deceiving and the staff wasn't friendly nor helpful

Cons:

The AC working in the room, having to go to 3 different floors to find an ice machine as they moved the ice machine and didn't inform us, the sink clogged up, shower not working, used toilet paper.

2026-07-18 • via Nuitee
J
Jimenez • couple • us
10
2026-07-18 • via Nuitee
T
Tyrone • couple • us
10
2026-07-17 • via Nuitee
A
adreanna • couple • us
10
2026-07-16 • via Nuitee
A
adreanna • couple • us
10
2026-07-16 • via Nuitee