Umbrella Hotel

The reception was good.

It was not nice at all

Amazing clean room and smelled good

The customer service was great. They even let us check in a a half hour early however. The location while it was close to the trains it was in a bad area. The first day we stayed in the room there were homeless people and crack heads everywhere lurking by the entrance and surrounding areas. We took Ubers to and from the train station. It didn’t bother me too much but it was scary and uncomfortable for my 16 year old daughter. The street noise and police sirens keep you up and the wells are paper thin so you can hear everyone’s rooms…. Also there is remodeling going on in the building so don’t expect to sleep in because you will wake up to the sounds of drilling and loud bangs. Doors. Slamming. We ordered uber eats the first day and then spent the second day in Manhattan. It’s about 48 minutes on train and the Ubers to and from the city were about 50-80 bucks. The king bed was comfortable and the room was clean. The shower had good hot water and came with some toiletries. Oh and there is only one elevator for the entire hotel. Downstairs has vending machines and while there are corner stores nearby I consider myself pretty “urban” but the area was a little too much even for me. Better to fly in from LGA because JKF uber is 100 bucks and train was and hour and 20 minutes. Brooklyn and Queens area and of course manhattan looked safer. Lots of uber food choices nearby.

Barely parking spot around the area

Smells like cigarettes and weed. Place needs alot of TLC. I do NOT recommend coming with small children.

THEY DIDNT HAVE A DOUBLE BED SO THEY CANCELED MY RESERVATIONS ASSURING MY REFUND AND LIED EXPEDIA NEVER GOT A MESSAGE FROM THE HOTEL AND THEY KEPT MY MONEY .. PAY CASH OR RISK GETTING GOT ..

Scary

Very nice community oriented neighborhood. Clean and easy commutes to navigate surrounding areas and a friendly staff .

No air conditioner , was the wires night ever

The hotel is very noisy until very late night and all day.

If you like the smell of smoke, then this is ideal for you, for me however, the smell of cigars and weed is not it! The facilities were however clean and okay, a good hotel if you are one a budget, but again, for me the smoke smell and atmosphere was not it.

I didn’t like nothing it was bad service

Sheets were dirty with stained blood and they still decided it was a good odea to put it back on the bed. A lot of stuff in the room is missing or broken. Its cheap online. Pay at the front desk in cash and its going to cost you $200!!! Staff is not that friendly. They dont careabout you or your stay. When the owner is their everything is good. He's very professional and kind. Housekeeping care even less.

It’s ok great location

Room smells like cigarettes 🚬 when I come in

Is ok

Room walls dirty staff not attentive during the night people fighting outside their rooms on the sixth floor from 1am to 4am staff didn’t answer phone construction on property from 5am on a Saturday morning adjacent areas really dirty in poor condition bad neighborhood said 3 minutes walk to train more like 10

Ceiling in the bathroom was coming down crap on the walls

I always have a great stay