TownePlace Suites by Marriott Ottawa Kanata

Hotels
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TownePlace Suites by Marriott
8.6 (336 reviews)
1251 Maritime Way , Ottawa , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Friendly staff
Cons:
Limited breakfast options
High price for services offered

Categories

Cleanliness
8.29
Multiple mentions of cleanliness; however, there were issues noted such as hair found under the sink.
Service
9.06
Staff consistently described as friendly and helpful, despite some check-in difficulties.
Location
9
Great location mentioned with proximity to stores, dining, and main roads; a strong positive point.
Room Quality
8.85
Room quality noted as spacious and comfortable; well-equipped rooms received positive remarks.
Amenities
8.78
Strong remarks on amenities like a full kitchenette and gym, although minor deficiencies mentioned.
Value for Money
8.24
Concerns raised about the high price relative to offerings; appears to offer decent value despite criticisms.
Food and Beverage
7.79
Breakfast options were described as limited and disappointing, impacting overall satisfaction.
Overall Experience
8.76
Positive experiences highlighted despite some issues; guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 23:11

Property Description

Luxurious Amenities
TownePlace Suites by Marriott Ottawa Kanata offers a range of luxurious amenities, including an indoor pool for relaxation and non-smoking studios equipped with modern features like a 32-inch LCD TV, ironing facilities, and a kitchenette or full kitchen option.

Convenient Location
Located just 2.8 km from the Canadian Tire Centre, this pet-friendly hotel is also close to popular attractions like the Peace Tower and Rideau Canal. With free WiFi throughout the property and complimentary breakfast served daily, guests can enjoy a convenient and comfortable stay.

Complimentary Services
Enjoy the convenience of free WiFi, complimentary breakfast, and on-site parking during your stay at TownePlace Suites by Marriott Ottawa Kanata. Book now to experience a perfect blend of luxury and convenience.

Important information:

Hotel room renovation work will be carried out from December 1, 2024 - February 10, 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 336 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9
Room Quality: 8.85
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
M
Michelle • family_with_children • ca
9
2026-02-22 • via Nuitee
A
Adil • family_with_children • ae
10
Pros:

Everything was great and as expected. Great location.

2026-01-31 • via Nuitee
L
Lisa • family_with_children • ca
8
2026-01-29 • via Nuitee
B
Bertrand • couple • ca
1
2026-01-25 • via Nuitee
C
Catherine • couple • ca
8
Very comfortabke stay. Enjoyed the kitchen with large fridge and keurig maker.
Pros:

Bagels and yogurt and apples and bananas was good. My husband liked the scrambled eggs.

Cons:

I was hoping for hot waffles or pancakes. Some plain cereals like cheerios, cornflakes or rice krispes would have been nice.

2026-01-19 • via Nuitee
H
Haiyan • family_with_children • ca
10
2026-01-14 • via Nuitee
A
Alex • family_with_children • it
7
Not bad
Pros:

Hotel personnel was really helpful.
The location is ok, not too far from the city and not too far from the ski resorts in the area.

Cons:

The room was pretty cold. We tried to raise the temperature on the thermostat but even when put to the max, the AC just pushes cold air.

2026-01-06 • via Nuitee
S
Sharon • family_with_children • ca
9
Pros:

Staff were friendly, hotel was quiet.

2026-01-02 • via Nuitee
J
Jake • solo_traveller • ca
8
2025-12-05 • via Nuitee
L
Laura • couple • fi
6
Standard hotel, not really worth the price
Pros:

Room was spacious and clean, bed was comfortable. Kitchenette in the room was quite well equipped, though we didn't use it. Easy parking.

Cons:

The price was high for what you got. The breakfast was just sad. Disposable plates/cutlery and dirty tables. Mostly industrial options (muffins, bagels, cereal), instant porridge pouches, scrambled eggs made of powder, small yogurt cups, some fruit (if you came early enough).

We could hear noise from other rooms through the air vent in the bathroom. The room had mirrors only inside the bathroom (wall mirror was awkwardly placed behind the bathroom door). The staff was friendly, but check-out took very long (apparently the receptionist failed to understand how combined credit/debit card works).

2025-10-18 • via Nuitee
C
Charbel
10
Pros:

Everything is good only the swimming pools water are cold my kids can’t swim. And for the breakfast we can’t find a place to sit and eat.

2025-10-13 • via Nuitee
C
Caroline • couple • ca
7
2025-10-13 • via Nuitee
C
Celeste • partner
10
Pros:

Very clean. The breakfast was delicious with a great variety. We are very comfortable here. Lots of children but it was quiet. Great parking area.

2025-10-12 • via Nuitee
J
John • partner
8
Pros:

Even though I checked in online in advance of arrival it still took 5 minutes at reception to repeat all of the previous steps.
No tissues in the room.

2025-10-12 • via Nuitee
M
Michelle • family
8
Pros:

Everything was wonderful about our stay, the room was exceptional, the pool was open late. Until it was breakfast time. We went down for breakfast at 9am (1 hour before it was over) and there wasn’t much left. We were disappointed and went elsewhere for breakfast after checking out.

2025-10-11 • via Nuitee
J
jason
10
Pros:

Was the best place we stayed was clean very comfortable beds was amazing stay will only stay here when we come to ottawa from
Now on

2025-10-08 • via Nuitee
D
Diane
10
Pros:

Spacious, clean, good breakfast, friendly and accommodating staff!

2025-09-30 • via Nuitee
A
Ann • partner
10
Pros:

Very clean room, but didn’t refresh our towels or make our bed after the first night.
Disappointed no bar, or evening facilities . Breakfast was ok.

2025-09-27 • via Nuitee
M
Michael • partner
8
Pros:

Breakfast was not good

2025-09-22 • via Nuitee
P
Peter • family
8
Pros:

Super clean rooms, friendly staff. Free breakfast was just ok. Bagels & yougart were great, coffee was very strong, pancakes & sausages were cold

2025-09-21 • via Nuitee