Hilton Garden Inn Jacksonville

Hotels
•
Hilton Garden Inn
8.7 (611 reviews)
1016 Jacksonville Parkway , Jacksonville , us
+1 904-997-6600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Indoor pool
Comfortable rooms
Cons:
Breakfast quality
Cleanliness issues
Strong smell of garlic

Categories

Cleanliness
7.95
The hotel was not as clean as it has been the past 2 times staying there.
Service
9.45
The staff were wonderful and very accommodating.
Location
8.95
Located around everything; nothing was far away.
Room Quality
8.95
Clean, beautiful room, quiet and relaxing.
Amenities
8.95
Loved the indoor pool and fire pits.
Value for Money
8.95
Paid $12.00 for breakfast that didn’t meet expectations.
Food and Beverage
7.45
The breakfast was not worth the money; eggs tasted off and containers were empty.
Overall Experience
8.95
Expectations exceeded despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:56

Property Description

Luxurious Accommodation: Hilton Garden Inn Jacksonville offers air-conditioned rooms with free WiFi and room service, ensuring a comfortable stay for guests.

Exceptional Amenities: Enjoy access to a gym, indoor pool, and business centre during your stay, providing opportunities for relaxation and productivity.

Convenient Location: Situated near Albert J. Ellis Airport, with a restaurant serving American cuisine and free private parking, Hilton Garden Inn Jacksonville is the perfect choice for your visit to Jacksonville.

Book your stay at Hilton Garden Inn Jacksonville now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 611 reviews
Cleanliness: 7.95
Service: 9.45
Location: 8.95
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 8.95
E
Ericka • couple • us
8
Anila made my day. My travel back home was made very pleasant.
Pros:

The staff, especially Anila and Erin were very Cordial and Friendly.

Cons:

The location was right where I needed to be.

2026-08-10 • via Nuitee
D
Dawn • couple • us
3
It was ok for the area !!
Pros:

Location was convenient

Cons:

The bar/restaurant wasn’t open like it said it was. The breakfast was not very good, and it was an additional charge that we were told about then we got a surprise bill for it after we sat down and ate. Also they tell us that they were renovating some of the rooms. Our window blind was broken and it had to be held up with paper clips, there was a lamp missing from the room so it was dark .

2026-08-06 • via Nuitee
M
Mark • couple • us
9
2026-07-13 • via Nuitee
B
Brandon • family_with_children • us
2
This was the worst and most expensive hotel I have ever stayed at. Don't do it. Waste of money.
Pros:

It was clean.

Cons:

I arrived at 12am after driving for 8 hours only git the room to shower and sleep but It was impossible to take a shower there was no in between it was either hellfire hot or ice cold i couldn't get it figured out after 15 mins so I gave up, went to tell staff and they didn't do anything about it. Just berated me as if I didn't know how to use a shower.

2026-07-12 • via Nuitee
S
Shauntai • solo_traveller • us
10
Pros:

Anila, Greg and Ariyn also housekeeping demeka and maintenance on day shift this team went above and beyond will be returning to same location in few months

Cons:

Everything was perfect,

2026-07-12 • via Nuitee
E
Emmanuel • couple • us
10
2026-07-03 • via Nuitee
B
Brittany • couple • us
9
2026-06-22 • via Nuitee
O
Otero • solo_traveller • us
9
Stay was great as you have wonderful staff.
Pros:

The staff went out of their way to make me feel comfortable.

Cons:

I thought that breakfast was included LOL that is on me.

2026-06-10 • via Nuitee
P
Patricia • couple • us
10
2026-05-25 • via Nuitee
M
Miller • solo_traveller • us
10
2026-05-09 • via Nuitee
T
Tiffany • couple • us
10
2026-04-29 • via Nuitee
T
Tabatha • couple • us
9
we will be back next year.
Pros:

Location, and the staff was amazing..

Cons:

Our room floor was dirty. I couldn't eat the breakfast due to an onion allergy. our shower was either really hot or super cold.

2026-04-24 • via Nuitee
I
Isiah • couple • us
10
It was really enjoyable
Pros:

Everything literally

Cons:

Nun

2026-04-15 • via Nuitee
R
Rayce • couple • us
9
2026-04-13 • via Nuitee
W
Wallace-Godette • solo_traveller • us
10
2026-04-06 • via Nuitee
S
Stephanie • couple • us
10
2026-03-21 • via Nuitee
R
Richard • couple • us
10
2026-03-17 • via Nuitee
C
Caspar • extended_group • nl
7
Pros:

het bed

Cons:

het ontbijt

2026-03-17 • via Nuitee
B
Brianna • family_with_children • us
9
2026-03-16 • via Nuitee
J
Jimika • solo_traveller • us
8
Pros:

The comfy beds

2026-03-16 • via Nuitee