Hilton Garden Inn Jacksonville

Hotels
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Hilton Garden Inn
8.7 (591 reviews)
1016 Jacksonville Parkway , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff
Indoor pool
Comfortable rooms
Cons:
Breakfast quality
Cleanliness issues
Strong smell of garlic

Categories

Cleanliness
7.95
The hotel was not as clean as it has been the past 2 times staying there.
Service
9.45
The staff were wonderful and very accommodating.
Location
8.95
Located around everything; nothing was far away.
Room Quality
8.95
Clean, beautiful room, quiet and relaxing.
Amenities
8.95
Loved the indoor pool and fire pits.
Value for Money
8.95
Paid $12.00 for breakfast that didn’t meet expectations.
Food and Beverage
7.45
The breakfast was not worth the money; eggs tasted off and containers were empty.
Overall Experience
8.95
Expectations exceeded despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:56

Property Description

Luxurious Accommodation: Hilton Garden Inn Jacksonville offers air-conditioned rooms with free WiFi and room service, ensuring a comfortable stay for guests.

Exceptional Amenities: Enjoy access to a gym, indoor pool, and business centre during your stay, providing opportunities for relaxation and productivity.

Convenient Location: Situated near Albert J. Ellis Airport, with a restaurant serving American cuisine and free private parking, Hilton Garden Inn Jacksonville is the perfect choice for your visit to Jacksonville.

Book your stay at Hilton Garden Inn Jacksonville now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 591 reviews
Cleanliness: 7.95
Service: 9.45
Location: 8.95
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 8.95
I
Isiah • couple • us
10
It was really enjoyable
Pros:

Everything literally

Cons:

Nun

2026-04-15 • via Nuitee
R
Rayce • couple • us
9
2026-04-13 • via Nuitee
W
Wallace-Godette • solo_traveller • us
10
2026-04-06 • via Nuitee
S
Stephanie • couple • us
10
2026-03-21 • via Nuitee
R
Richard • couple • us
10
2026-03-17 • via Nuitee
C
Caspar • extended_group • nl
7
Pros:

het bed

Cons:

het ontbijt

2026-03-17 • via Nuitee
B
Brianna • family_with_children • us
9
2026-03-16 • via Nuitee
J
Jimika • solo_traveller • us
8
Pros:

The comfy beds

2026-03-16 • via Nuitee
B
Blanco • couple • us
8
Pros:

Friendly staff clean hotel

2026-01-31 • via Nuitee
M
Michael • couple • us
8
2026-01-28 • via Nuitee
T
Thomas • solo_traveller • us
5
Cons:

Room darkening blind was broken and I was told there was nothing they could do about. Room was depressing and dark. Soup dispensers in shower did not work.

2026-01-25 • via Nuitee
C
Chris • solo_traveller • us
10
Excellent, I will be back
Pros:

My expectations were exceeded. Clean, beautiful room, quiet and relaxing

2026-01-19 • via Nuitee
J
Jewell • couple • us
1
Cons:

Fire alarm and staing outside with my daughter for an hour in a half at 6 am was horrible and they did not offer to comp the room

2026-01-19 • via Nuitee
J
Johntee • couple • us
10
2026-01-11 • via Nuitee
D
Donald • solo_traveller • us
6
I felt like I was staying at an Indian restaurant. Regardless of a particular culture, heading up the operational group,
Pros:

The property was easily assessable. Parking near the entry for easy unloading was limited.

Cons:

The property was acceptable

2026-01-05 • via Nuitee
D
Derrick • couple • us
7
2026-01-02 • via Nuitee
K
Kaylin • extended_group • us
9
Pros:

Loved the indoor pool and fire pits

Cons:

I didn't like that breakfast seemed included then was not

2026-01-01 • via Nuitee
E
Elizabeth • family_with_children • us
10
2025-12-25 • via Nuitee
J
James • couple • us
10
2025-11-27 • via Nuitee
W
White • solo_traveller • us
8
2025-11-03 • via Nuitee