Oakwood Premier Tokyo

Hotels
Oakwood
9.2 (997 reviews)
Chiyoda-ku, Marunouchi 1-8-2 , Tokyo , jp

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good amenities
Comfortable stay
Cons:
Limited food options
Room clutter
Price perceived as high

Categories

Cleanliness
9.2
Overall cleanliness was noted with 'clean hotel' but mentioned issues like clutter and not cleaning the room some days.
Service
10
Staff described as friendly, helpful, and attentive in several reviews.
Location
10
Consistently praised as excellent for access to train stations and shopping.
Room Quality
8.67
Rooms varied from excellent to cluttered and cramped; some clutter was noted impacting comfort.
Amenities
9.21
Good amenities mentioned such as washer/dryer, gym and lobby coffee, but some small drawbacks.
Value for Money
8.66
Perceived as a bit pricey compared to offerings, affecting overall value.
Food and Beverage
8.19
Buffet options were limited, though dining was not the main focus for many guests.
Overall Experience
9.65
Overall positive experiences reported, especially regarding location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:53

Property Description

Luxurious Serviced Apartments at Oakwood Premier Tokyo

Located just a 2-minute walk from JR Tokyo Station’s Yaesu North Exit, Oakwood Premier Tokyo offers a luxurious getaway in the heart of the city.

Fully Furnished Apartments with Modern Amenities

Each apartment features a fully-equipped kitchen, flat-screen TV, and a washer/dryer for convenience. Enjoy the comfort of a private bathroom with complimentary toiletries and a cozy bathrobe.

Concierge Services and Fitness Facilities

Benefit from a 24-hour front desk, fitness center, and a residence lounge. The concierge service assists with reservations and business needs.

Indulge in the nearby dining options and explore Tokyo's attractions easily. Book your stay at Oakwood Premier Tokyo for a memorable experience.

Important information:

Guest Room Enhancement Project Notice

Thank you for choosing Oakwood Premier Tokyo.

To further enhance our guest experience, please note that Renovation work of the Guest rooms will be carried out from 24/05/2026 to 30/09/2026.

All hotel facilities and services will continue to operate as usual throughout the period.

We appreciate your kind understanding and continued support.

客室改装工事のお知らせ

平素よりオークウッドプレミア東京をご愛顧賜り、誠にありがとうございます。

より快適なご滞在環境をご提供するため、2026年5月24日から2026年9月30日にかけて、一部客室の改装を段階的に実施いたします。

期間中もホテル施設および各種サービスは通常通り営業いたします。

皆様のご理解とご協力を賜りますようお願い申し上げます。


Please contact the property directly to request an extra bed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

9.2
Based on 997 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 9.21
Value for Money: 8.66
Food and Beverage: 8.19
Overall Experience: 9.65
B
Bernardo solo_traveller br
8
2026-08-06 via Nuitee
Y
Yi Chun couple tw
10
2026-07-25 via Nuitee
Y
Yi Chun couple tw
10
2026-07-24 via Nuitee
S
Susan solo_traveller us
5
The location was convenient. I really appreciate the space for a family. Two bedrooms is amazing. But the attention to d
Pros:

The location

Cons:

The breakfast was bare bones Consider the price of the breakfast and the room charge. The dryer in the unit didn’t dry the clothes properly. The clothes came out damp after one hour of drying. I only had 3 summer outfits in the dryer. The dryer smelled a little moldy. I think there was not too lint. The dryer and washer was the number one reason when traveling with a family for more than a week. There was no paper towel in the kitchen.

2026-07-24 via Nuitee
A
Ajay couple us
8
Great location to stay
Pros:

The location was great. Had a good view from the room. Had a good kitchen which was important for us

Cons:

Number of things did not work in the room. Dishwasher was misaligned. Toilet seat was not warming up. The rug in the living area was dirty. Furniture in living area was also not good. When we arrived we pointed out all these things but the staff took no action

2026-07-19 via Nuitee
T
Tsung Han family_with_children tw
9
2026-07-16 via Nuitee
N
NAOMI solo_traveller jp
6
一度泊めれば十分…
Pros:

キッチンや洗濯乾燥機まであり、連泊するには良いと思います。
部屋番号がはっきりとわかりやすい。

Cons:

ホテルの入り口、入り方が分かりにくい。
特に入り口の自動ドアが「100呼出」を押さないと開かなく、たまたま警備員さんが近くに居て教えてくれたから入れたけど、事前に入り方を連絡してほしい(もちろん日本語で)
ベッドの布団が湿っていた。
ラウンジの飲み物や食べ物の種類がない。
部屋によるのか、13階のわりにはロケーションは良くなかった。値段も高い。

2026-07-14 via Nuitee
T
Tsung Han family_with_children tw
9
2026-07-13 via Nuitee
Y
Yun Theng couple sg
9
Pros:

location of the property was wonderful

2026-07-13 via Nuitee
C
Chris family_with_children gb
9
2026-07-11 via Nuitee
C
Costanza solo_traveller it
10
2026-07-05 via Nuitee
E
Edward couple us
1
Cons:

have been there many times before but not for two years. CONCIERGE services are very important for me. Always excellent in the past. Now non-Japanese staff answered my questions . They were very confident , and Wrong. Wasted time

2026-06-29 via Nuitee
J
Jiu solo_traveller kr
10
2026-06-27 via Nuitee
J
Jie (Maggie) family_with_children us
9
A comfortable stay and easy to access anywhere in Tokyo.
Pros:

Wonderful location. Easy for almost everything. Their facility is like a little apartment. They have pay attention on almost everything you need.

Cons:

A bit hard to find the entrance.

2026-06-19 via Nuitee
D
debbi solo_traveller id
10
2026-06-16 via Nuitee
P
Patrick family_with_children us
10
Perfect.
Pros:

So clean and perfect location!

2026-06-12 via Nuitee
M
Margit couple de
9
2026-06-10 via Nuitee
D
Dusawan couple th
10
2026-06-09 via Nuitee
G
Gwyn family_with_children us
10
Oakwood Premier Tokyo DLX Studio
Pros:

Can't go wrong with the location of Oakwood located about Tokyo Station with access to many train lines, shinkansen, shops and restaurants. The (studio) room was spacious, quiet and very comfortable. The kitchen, washer/dryer, desk, tv and closet were along the length of one side of the room and the bed and small sofa and table were on the opposite side. The layout was well thought out leaving a lot of room to move. The large bathroom with the shower/tub was also spacious with the provided amenities (toothbrush, vanity kit, etc.). The staff here are excellent! We highly recommend this hotel and will definitely stay here again.

2026-06-04 via Nuitee
G
Gwyn family_with_children us
10
Oakwood Premier Tokyo 1 BDRM
Pros:

Location was excellent, right above Tokyo Station and access to many shops and restaurants. The room was quite large with a sizeable and quiet 1 bedroom, bathroom with shower, small living room, and kitchen with eat around counter. All the amenities you could possibly need were provided. The kitchen was well stocked and having the in room washer/dryer definitely helped keep our clothes fresh and clean. The staff were all very friendly and helpful. Sho was exceptional in making sure our transfer shuttle to Haneda picked us up in the right area of the hotel and he gave us a lot of helpful information for the next time we stay there. This hotel is highly recommended for staff, location and rooms.

2026-06-04 via Nuitee