The Gotembakan

Hotels
7.1 (166 reviews)
Shimbashi 1988 , Gotemba , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Fax/photocopying
Ironing service
Massage services
Table tennis
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Included breakfast
Cons:
Cleanliness issues
Dated room facilities

Categories

Cleanliness
6.06
There were mentions of outdated facilities and cleanliness issues.
Service
8.03
Staff were very helpful and accommodating, despite language barriers.
Location
8.57
Convenient location near train and bus stations.
Room Quality
6.02
Rooms were described as dated with maintenance issues.
Amenities
6.55
Breakfast was included and had a good variety, but other amenities were basic.
Value for Money
6.51
Appropriate pricing for the location and included meals.
Food and Beverage
8.06
Breakfast and evening meals received positive mentions.
Overall Experience
7.03
Generally positive, though with significant concerns about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:08

Property Description

Welcome to The Gotembakan!

Convenient Location: Located in Gotemba, our hotel is within close proximity to Hakone-Yumoto Station and Fuji-Q Highland, making it an ideal choice for travelers looking to explore the area.

Comfortable Accommodation: Our air-conditioned units with a desk provide a cozy retreat after a day of sightseeing. Additionally, enjoy our shared kitchen and lounge facilities, perfect for socializing with other guests.

Recreational Activities: Unwind and have fun playing table tennis during your stay at our 2-star hotel. Our friendly staff at the reception are also available around the clock to assist you with any information you may need.

Experience convenience and comfort at The Gotembakan - Book your stay now!

Important information:

Please note, guests planning to climb Mt. Fuji should check the schedule before arriving as the mountain is closed depending on the season.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for 80% of the adult rate per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 166 reviews
Cleanliness: 6.06
Service: 8.03
Location: 8.57
Room Quality: 6.02
Amenities: 6.55
Value for Money: 6.51
Food and Beverage: 8.06
Overall Experience: 7.03
J
Joseph • solo_traveller • jp
10
Fantastic value for the price.
Pros:

It's not the Ritz Carlton, but it is a spectacular value for the price. Every time I have work at Camp Fuji, I stay here. It's right by the station and along good bus lines. It's comfortable enough. The breakfast is fantastic.

Cons:

The carpet looks like it hasnt been replaced since the 1970's, which gives the impression of it being run down, despite it being an excellently administered hotel.

2026-01-21 • via Nuitee
T
toshikazu • solo_traveller • jp
3
忍耐の一泊であった。
Pros:

朝食が品数が豊かであった。

Cons:

USBコンセントがなく、充電コードは持参していがのだが、結局充電する事が出来なかった。

設備がコメント評価どうりに老朽化が激しく、想像以上にショックだった。

体中が痒くなり、異常だった!

2026-01-19 • via Nuitee
達夫 • solo_traveller • jp
7
大変よくできました＾＾
Pros:

朝食はいつもおいしいですね。また、夕方のカレーと飲み物のサービスも良かったです。

Cons:

特になし。

2026-01-19 • via Nuitee
Y
Yasuaki • couple • jp
7
2026-01-19 • via Nuitee
渡邊 • solo_traveller • jp
9
また　泊めていただきたい☺
Pros:

駅からすぐ！！お安い上に
お部屋は清潔。朝ごはんは無料なのに
充実内容。夜　希望あれば　カレーもサービスあります。とのお話に驚きました。
次も利用させていただきたいです😊

Cons:

私には充分快適でした。
良くなかった事は　思い当たりません。

2026-01-08 • via Nuitee
T
tamotsu • couple • jp
8
Pros:

食事出来るところが近くに沢山です

2026-01-08 • via Nuitee
M
Manggala Eka • family_with_children • jp
9
2025-12-23 • via Nuitee
Y
yukio • solo_traveller • jp
7
Pros:

食事が良かった。

2025-11-14 • via Nuitee
H
HIROMI • friends
8
Pros:

今回は御殿場アウトレットの旅で利用しました。アウトレットからは無料のバスが御殿場駅まであり、ホテルも駅目の前で便利で迷うことなく到着できました。施設はやや古さがありましたが、清潔な感じがありました。朝食も美味しかったです。特にスクランブルエッグが美味しく気に入りました！
富士山🗻も朝から全面が見え大満足です！

2025-09-29 • via Nuitee
H
hideyo • extended_group • jp
10
またよろしくお願いいたします。
Pros:

御殿場駅のすぐ前ですし夕飯には困らない場所で朝食も大変美味しかったです。

Cons:

なし

2025-09-28 • via Nuitee
T
tachibana • solo_traveller • jp
1
Pros:

なし

Cons:

キャンセルの連絡をメールでしたが返答なしだった。
最低

2025-09-17 • via Nuitee
P
Peter
10
Pros:

Excellent property. The breakfast is amazing. The only concern is the room is very small, but everything else is great.

2025-09-06 • via Nuitee
Y
Yun Tsu • family_with_children • tw
10
Pros:

房間超大，早餐不錯，還有免費的宵夜

2025-09-05 • via Nuitee
N
Nicholas • family
8
Pros:

Staff were very helpful and went out of there way to assist, one staff member even chased us up the street to ensure we had the correct directions for the local supermarket, not great English but used a translating service whenever in doubt. Dated property but clean and well priced. Very convenient location across the road from train and bus station. Staff held our bags whilst we climbed Mt Fuji and checked back in following day. Slept well, great view of Fuji, charming place, not the most modern but made up for but lovely staff, recommended.

2025-08-30 • via Nuitee
A
Aurore Eyma • couple • gb
6
Very good for Mt Fuji climbers
Pros:

If you are here for one night, on your way to hike Mt Fuji, this is perfect for you! Next to the train and bus station that takes you to 5th station.
Breakfast is included and there is a lot of choice, ideal before the hike! There is a lot of samples available (creams etc). Our room faced Mt Fuji (just by chance) and it was the best view. We were allowed to leave our bags and suitcases after check out whilst we were doing our hike overnight which was great!!

Cons:

This hotel is really run down... Like 80s dream turned horror film! It is practical in all aspects but expect wall paper coming off, facilities at least 30 years old etc

2025-08-20 • via Nuitee
P
Patryk • solo_traveller • gb
8
2025-08-10 • via Nuitee
C
Corinne • extended_group • fr
8
Hôtel correcte et très bien situé
Pros:

Hôtel très bien situé en face de la gare routière. Proche des restaurants. Petit déjeuner compris simple mais correcte. Chambre correcte pour le Japon. Bonne literie

2025-08-07 • via Nuitee
S
Shigeo • solo_traveller • jp
6
2025-07-24 • via Nuitee
K
KAZUHIKO • friends
8
Pros:

朝ごはんが非常に美味しかった!
朝食付きでこの値段は最高です

2025-06-14 • via Nuitee
I
Ichiro
6
Pros:

立地はよいがお年寄りホテル

2025-06-12 • via Nuitee