The Hera Premium Hotels

Hotels
6.8 (294 reviews)
Eski Uskudar Cad.Elifce Sk.No:3 Zumrutevler , Istanbul , TR
+90 537 443 61 10

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near metro
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
5.88
Multiple reviews mentioned uncleanliness issues, including dirty chairs and lack of proper towels.
Service
8.85
Many reviews praised the staff for their helpfulness and friendliness.
Location
7.39
The location was viewed positively as it was close to the metro, but some reviews mentioned isolation from amenities.
Room Quality
6.34
Some rooms had issues like a non-working TV and unpleasant odors, but others appreciated the space.
Amenities
6.87
Facilities like a kitchenette were noted, but also complaints about missing items like utensils.
Value for Money
6.33
Value perceptions varied; some felt it was adequate for short stays but not for longer durations.
Food and Beverage
5.38
Several reviews highlighted the lack of food options and poor breakfast quality.
Overall Experience
7.35
Overall guest satisfaction was mixed with some positive and negative aspects balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:37

Property Description

Scenic Views and Modern Comfort

Luxurious Accommodations

Convenient Amenities

Book now to experience a perfect blend of comfort and convenience at our modern hotel in Istanbul, offering stunning views of the Prince's Islands. Enjoy spacious and pristine guestrooms equipped with all the essentials for a relaxing stay. Indulge in delicious meals at our 24-hour restaurant or opt for breakfast in bed. With around-the-clock front desk service and free WiFi, we ensure a hassle-free experience for our guests. Conveniently located near Huzurevi Metro Station, explore the vibrant Bagdat Street or easily reach Sabiha Gokcen and Istanbul Airports. Don't miss out on our on-site parking and airport shuttle services.

Important information:

Please note that the property provides car rentals from Happy Rent A Car for a 10% discount.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.8
Based on 294 reviews
Cleanliness: 5.88
Service: 8.85
Location: 7.39
Room Quality: 6.34
Amenities: 6.87
Value for Money: 6.33
Food and Beverage: 5.38
Overall Experience: 7.35
S
Sabina • couple • md
1
2026-10-13 • via Nuitee
O
Oksana • family_with_children • gb
6
Pros:

The rooms are very large and spacious, which was a really pleasant surprise. However, I believe the hotel is long overdue for a major renovation. The furniture is in poor condition, with some pieces falling apart and legs coming off. The room also had a very strong smell of cigarette smoke. When we arrived home, even my husband asked, “Have you been smoking?” as all of our belongings, including our clothes, had absorbed the unpleasant smell.

On a positive note, the staff were absolutely wonderful, very friendly, helpful, and attentive throughout our stay. I have nothing but praise for their service.

Unfortunately, the condition of the hotel itself really needs to be addressed. With such spacious rooms and excellent staff, the hotel has great potential, but it urgently needs refurbishment, better maintenance, and improved cleanliness to provide guests with the comfortable and pleasant experience they deserve.

Cons:

The room very strong The rooms are very large and spacious, which was a really pleasant surprise. However, I believe the hotel is long overdue for a major renovation. The furniture is in poor condition, with some pieces falling apart and legs coming off. The room also had a very strong smell of cigarette smoke. When we arrived home, even my husband asked, “Have you been smoking?” as all of our belongings, including our clothes, had absorbed the unpleasant smell.

On a positive note, the staff were absolutely wonderful, very friendly, helpful, and attentive throughout our stay. I have nothing but praise for their service.

Unfortunately, the condition of the hotel itself really needs to be addressed. With such spacious rooms and excellent staff, the hotel has great potential, but it urgently needs refurbishment, better maintenance, and improved cleanliness to provide guests with the comfortable and pleasant experience they deserve. sigarets

2026-10-11 • via Nuitee
E
Erkan • family_with_children • fr
10
Pros:

Le service le personnel

2026-08-16 • via Nuitee
D
Denis • family_with_children • fr
1
2026-08-16 • via Nuitee
M
MOHAMMADHOSSEIN • solo_traveller • kr
8
Pros:

Taking the subway from the airport to the hotel is very convenient, and the front desk staff are also very friendly. If arriving in the evening, it is a great choice.
The room is spacious with a microwave oven, but no tableware.

Cons:

The bedding was very basic, the quilts lacked covers, and the bathroom equipment was outdated. There are almost no convenient facilities around the hotel.

2026-08-12 • via Nuitee
N
NawafAli • solo_traveller • ie
4
الفندق دون التوقعات في،كل شء ماعدا قربه من محطة المترو وحتي هذا لا يصلح لمن معه أغراض وشنط
2026-08-03 • via Nuitee
H
Hasan • family_with_children • nl
1
Nooit meer. Spijt van mijn boeking
Pros:

Dicht bij metro. Hier kwam ik altijd. Dit was mijn laatste bezoek.

Cons:

Vies, geen familie hotel, ruzies overal, geen schoonmaak, nooit meer,

2026-07-21 • via Nuitee
S
Si Salem • solo_traveller • fr
5
Pros:

Bon rapport qualité prix.
Personnel sympathique.

Cons:

Salle de bain à refaire....fuite et odeur!

2026-07-20 • via Nuitee
A
Azakli • solo_traveller • de
1
Veräppelt
Pros:

Ehrlch gesagt nichts.

Cons:

Ausstattung war Miserabel Komfort war Miserabel Sauberkeit, war Miserabel. bei booking.com mit 4 Sternen? Aber in Wirklichkeit hat es keine Sterne gehabt. Hab mich vor Ash gefühlt als ich an der Rezeption nachgefragt habe, hatte gesagt nein, wir haben keine Sterne, das ist das andere Hotel. Und dann haben wir später festgestellt, dass die Bilder sowohl von Außen Fassade als auch von Innen nicht dem Hotel Entsprachen, in dem wir untergebracht worden sind. Das hotel, das auf den bildern abgebildet war haben wir dann später auch gesehen. Und es ist gerade mal um die ecke. Ich kam mir betrogen vor, Werbung mit einem vier sternhotel zu machen und dann in einer nullsterne absteige. Übernachten lassen die hotelgäste.

2026-07-01 • via Nuitee
H
Hoss • solo_traveller • au
1
Pros:

almost notting

Cons:

The room ,beds almost everything

2026-06-30 • via Nuitee
R
Roza • solo_traveller • kg
10
2026-06-28 • via Nuitee
G
Gelovani • solo_traveller • bg
5
Pros:

Персонал очень отзывчивый ,встретили разместили в 3 часа ночи. Спасибо большое)

Cons:

Номер вонючий ужасно,сыростью и сигаретами вонь страшная. В номере грязно очень. Заезжали поспать 4 часа перед вылетом ,пришлось оставаться.

2026-06-24 • via Nuitee
Z
Zagir • family_with_children • me
5
Cons:

Полы черные грязные.

2026-06-24 • via Nuitee
M
Mohammad • solo_traveller • lb
10
2026-06-22 • via Nuitee
E
Eren Deniz • couple • tr
6
2026-06-22 • via Nuitee
Y
Yusuf kart • solo_traveller • tr
5
2026-06-21 • via Nuitee
T
Tanya • solo_traveller • gb
10
Pros:

Gorgeous room. Very close to the metro station.

Cons:

None

2026-06-18 • via Nuitee
E
Ehab • family_with_children • se
3
Unclean room, garbage left under beds from previous guest & used drinks found in our fridge
Cons:

Rudeness and unfriendly approach at reception at check-in

2026-06-08 • via Nuitee
L
Levani • extended_group • ge
5
2026-06-02 • via Nuitee
S
Süleyman • couple • de
7
Preis/Leistung gut
Pros:

Lage Top. Direkt mit dem Auto an der Hauptstraße u. Kostenlos parken. Zimmer sehr gross.

Cons:

Die Etage hat komplett nach Zigaretten gestunken, sogar morgens in meinem Zimmer. Musste Fenster aufmachen.

2026-05-31 • via Nuitee