Mercu Summer Suites Bernice KLCC

Hotels
8.1 (398 reviews)
Mercu Summer Suite No.8, Jalan Cendana, Off Jalan Sultan Ismail , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
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Review Highlights

Pros:
Location
Clean and comfy
Helpful staff
Good view
Cons:
Cleanliness issues
Old furniture
High prices compared to competitors
Inconsistent amenities

Categories

Cleanliness
6.65
Multiple reviews mention issues with cleanliness, including dusty rooms and insect presence.
Service
9.15
Staffs are noted as helpful, providing standard service for this hotel tier.
Location
9.15
Proximity to key locations like Suria KLCC and convenience of nearby amenities are appreciated.
Room Quality
7.65
Inconsistent feedback with some mentioning comfort and others highlighting old furniture and cleanliness issues.
Amenities
7.15
Limited amenities noted due to pool accessibility issues and outdated facilities.
Value for Money
7.65
Perceived as expensive compared to surrounding hotels, leading to some dissatisfaction.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
8.65
Guests generally had a pleasant stay despite the mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:33

Property Description

Luxurious Accommodation
Experience comfort and convenience with a well-equipped kitchen and a private bathroom in each unit.

Top-notch Amenities
Enjoy access to a year-round outdoor pool, sauna, and a fitness centre during your stay.

Prime Location
Located just 800 meters from the iconic Petronas Twin Towers, with Suria KLCC and Starhill Gallery nearby.

Ready for an unforgettable stay? Book now at Mercu Summer Suites Bernice KLCC!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. As there is no 24-hour reception at the property, please inform the property of your expected arrival time at least 3 days prior to check-in to facilitate the arrangement of your key pick-up/check-in. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MYR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for MYR 50 per person per night when using an available cot.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location