Holiday Inn Express & Suites Salem by IHG

Hotels
•
Holiday Inn Express
9 (297 reviews)
102 Holiday Lane , Salem , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Fax/photocopying
Heated pool
Salt-water pool
Shallow end
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Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Decent breakfast options
Cons:
Shower/tub arrangement
Double charge issue
Slow computers
Quality of breakfast eggs

Categories

Cleanliness
8.5
Rooms were clean, but mentioned some issues with the shower/tub.
Service
9.5
Staff was very friendly and helpful.
Location
9.5
Convenient location for guests.
Room Quality
9
Rooms were comfortable, though one review noted outdated software.
Amenities
8.5
Amenities were decent, but issues with breakfast options and slow computers.
Value for Money
9.5
General consensus of satisfaction, despite a double charge issue.
Food and Beverage
8.5
Breakfast options decent, but noted some dissatisfaction with egg quality.
Overall Experience
9
Positive stay overall, but with some specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:44

Property Description

Modern Amenities
Holiday Inn Express & Suites Salem offers air-conditioned rooms with free WiFi and flat-screen TVs. Enjoy the convenience of a desk in each room and complimentary toiletries for a comfortable stay.

Leisure Facilities
Relax and unwind at the indoor pool or maintain your workout routine at the fitness centre. Whether you're looking to stay active or simply chill out, this hotel has something for everyone.

Convenient Services
With a 24-hour front desk, Holiday Inn Express & Suites Salem ensures assistance is always available whenever you need it. Plus, being located near Williamson County Regional Airport makes traveling to and from the hotel a breeze.

Book your stay at Holiday Inn Express & Suites Salem, an IHG Hotel, for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 297 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9
D
David • solo_traveller • us
10
2026-04-19 • via Nuitee
A
Alan • family_with_children • us
9
2026-04-02 • via Nuitee
K
Kelsy • family_with_children • us
7
Pros:

It was clean and beds were very comfortable. Breakfast was good!

Cons:

The TV didn't have netflix

2026-03-14 • via Nuitee
K
Karen • couple • us
10
2026-02-23 • via Nuitee
A
Abigail Anthony • family_with_children • us
10
Pros:

This place is very clean and great price. I only wish there was a hot tub. The price was under a hundred which was surprising for breakfast included. I will definitely stay here again.

2026-02-22 • via Nuitee
M
Michael • couple • us
8
2026-01-21 • via Nuitee
G
Gerald • couple • us
10
OTHER THAN THE SHOWER /TUB. A PERFECT STAY!!!!!!!
Pros:

✅☀️👍😎

Cons:

VERY DANGEROUS SHOWER/TUB ARRANGEMENT!!! THEIR IS NO NON SLIP SKID ON THE BOTTOM OF BATHTUB!!! EXTREMELY SLIPPERY.'!! ACCIDENT WAITINGTO HAPPEN!!! NOT ENOUGH SAFTY BARS TO HOLD ON TO!!!!

2026-01-20 • via Nuitee
G
Gladys • extended_group • us
10
Great breakfast! Comfortable rooms!
Pros:

Breakfast !!

Cons:

Computers for check in were slow! Highway noise

2026-01-19 • via Nuitee
S
Sheila • family_with_children • us
10
2026-01-19 • via Nuitee
J
Janet • couple • us
5
Pros:

Location good

Cons:

Breakfast mediocre.

2026-01-19 • via Nuitee
G
GERALD • couple • us
9
2026-01-19 • via Nuitee
M
Mary • couple • us
10
2025-12-12 • via Nuitee
T
Tracy • family_with_children • us
8
2025-12-11 • via Nuitee
J
Jami • family_with_children • us
10
Pros:

I like that the lady that worked overnight had her friend pick us up on Friday and when she got off this morning she drove us back to the train station. She deserves a raise or something nice.

2025-12-08 • via Nuitee
P
Patricia • family_with_children • us
10
2025-11-26 • via Nuitee
S
Smith • family_with_children • us
9
2025-11-06 • via Nuitee
D
Daniel • couple • us
9
Pros:

Breakfast was decent....Juice machine out of order couldn't get water and no bottled water available in breakfast area

2025-11-02 • via Nuitee
D
Dia • family_with_children • us
10
2025-11-02 • via Nuitee
L
Lawrence • solo_traveller • us
9
overall it was good
Pros:

room/breakfast

Cons:

computer had outdated software and was slow. printer didnt print legibly

2025-10-13 • via Nuitee
M
Mari • family_with_children • us
10
2025-10-11 • via Nuitee