The Westin at The Woodlands

Hotels
•
Westin
9.2 (408 reviews)
2 Waterway Square Place , Spring , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Outstanding service
Cons:
High pricing
Uncomfortable sleep

Categories

Cleanliness
9.52
Overall clean, but some reviews indicated noise issues affecting comfort.
Service
10
Multiple mentions of exceptional staff service, particularly Angela and Johnathon.
Location
10
Highly rated for its proximity to attractions and the waterway.
Room Quality
9.02
Rooms were clean, but there were issues with comfort and pillows.
Amenities
8.52
Limited amenities mentioned, with some complaints regarding the resort fee.
Value for Money
8.02
Concerns about high pricing and additional fees.
Food and Beverage
8.52
Breakfast was not satisfactory according to some reviews.
Overall Experience
10
Generally positive experiences with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:15

Property Description

Luxurious Accommodation in The Woodlands

Modern Amenities: Each room at The Westin at The Woodlands features air conditioning, a flat-screen TV, and a coffee machine. The private bathrooms are stocked with free toiletries and a hair dryer for your comfort.

Convenient Facilities: Take advantage of the on-site restaurant and business center during your stay. Need to explore the area? The hotel offers car hire services for your convenience.

Prime Location: Located just steps away from Cynthia Woods Mitchell Pavilion and The Woodlands Town Center, The Westin at The Woodlands provides easy access to the best attractions in the area. Book now for a luxurious stay in The Woodlands!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

9.2
Based on 408 reviews
Cleanliness: 9.52
Service: 10
Location: 10
Room Quality: 9.02
Amenities: 8.52
Value for Money: 8.02
Food and Beverage: 8.52
Overall Experience: 10
F
Femi • couple • us
9
very comforting
Pros:

the spacious room
clean area
and the location

Cons:

n/a

2026-10-15 • via Nuitee
J
Johnnie • extended_group • us
9
2026-10-12 • via Nuitee
B
Brittney • couple • us
10
Excellent stay
Pros:

The convenience of everything around the property.

Cons:

None at the moment.

2026-10-12 • via Nuitee
C
Carmen • couple • us
8
Short stay but pricey. But perfect location for Cynthia woods pavilion events
Pros:

Complimentary drinks.

Cons:

Would be nice to have complimentary coffee in lobby.

2026-10-07 • via Nuitee
D
Duane • couple • us
1
Terrible
Pros:

The overall hotel was fine.

Cons:

I paid in advance and the was billed again for my stay. I called the hotel and I was told the manager would call me and did not call. Tried calling again and no answer for over 5 minutes of ringing. I will dispute the bill at my bank and have booking agency I paid through working on this as well.

2026-09-16 • via Nuitee
M
Mitchell • couple • au
1
2026-09-16 • via Nuitee
J
John • couple • ca
9
Pros:

Excellent breakfast buffet
Comfortable and quiet room

Cons:

Lower prices

2026-09-09 • via Nuitee
A
Agustin • couple • us
7
It's not the same.
Pros:

The location and all the surrounding food options, including places to drink. It's within walking distance of the movie theater and pavilion.

Cons:

I didn't like the $40-per-day valet pricing. The valet staff doesn't offer to help with the luggage or have a cart ready. I had to ask for help when it should be automatic, especially given the $40 being charged.

2026-09-08 • via Nuitee
K
Katherin • couple • us
10
2026-09-08 • via Nuitee
F
Flora • solo_traveller • us
10
It was amazing!
Pros:

It’s clean, the walk in shower, proximity to restaurants and other events.

Cons:

The breakfast is pricy compared to other hotels.

2026-09-07 • via Nuitee
R
Rogerio • extended_group • br
8
2026-09-05 • via Nuitee
J
Jasmyn • couple • us
8
I will be booking again.
Pros:

Location was close to everything.

Cons:

They originally gave us a room that wasn’t clean.

2026-09-03 • via Nuitee
L
Lori • solo_traveller • us
10
Pros:

Beautiful room, exceptional location. We stayed here and walked to the Woodlands Pavilion for a concert. The waterway is a beautiful walk. 100% stress free concert experience

2026-09-02 • via Nuitee
H
Heidi • extended_group • us
10
Good time with old friends
Pros:

Very comfortable bed and comforter. I would love to know the brand of it if you will share.

Cons:

No complaints

2026-08-26 • via Nuitee
D
Dussip • solo_traveller • kz
8
Overall I enjoyed my stay
Pros:

Location

Cons:

Only one bottle of water was provided daily and I think it is not enough.

2026-08-26 • via Nuitee
M
Moreno • solo_traveller • us
10
2026-08-25 • via Nuitee
V
Vicky • couple • us
10
Excellent hotel. Wish I could’ve stayed longer
Pros:

Walking distance to venue and was so clean. The entire hotel smelled so clean and everything was clean

Cons:

Nothing

2026-08-24 • via Nuitee
D
Diana • couple • us
10
Overall satisfaction!
Pros:

It was accessible to the venue. Very stylish lobby. Very clean room. Quiet AC comfort.

Cons:

The “didn’t like” is very small.

2026-08-23 • via Nuitee
K
Kelli • couple • us
10
Pros:

Dog friendly. Very clean. Comfortable beds

Cons:

Everything was great

2026-08-17 • via Nuitee
N
Nick • solo_traveller • us
10
2026-08-17 • via Nuitee