Harrah's Cherokee Valley River Hotel & Casino - A Caesars Rewards Destination

Hotels
•
Caesars Entertainment
9 (1131 reviews)
777 Casino Parkway , Murphy , us
+1 828-422-7777

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Clean rooms
Friendly staff
Great for relaxation
Cons:
Ambiguous pricing
Limited food offerings

Categories

Cleanliness
9.26
Multiple reviews highlighted cleanliness positively, but there were also criticisms regarding the overall experience.
Service
9.53
Several reviews mentioned friendly staff, indicating strong service overall.
Location
9.27
The location was convenient for guests, although some found it a bit far from attractions.
Room Quality
8.72
While many reviews noted clean rooms, some mentioned issues with room temperature and comfort.
Amenities
8.75
Amenities were mentioned as lacking variety or clarity, impacting guest satisfaction.
Value for Money
8.21
Concerns about pricing and extra charges led to a slightly lower perception of value.
Food and Beverage
8.56
Food options received mixed reviews; some found them dismal while others praised specific meals.
Overall Experience
9.73
Despite some negatives, many guests expressed overall satisfaction and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:55

Property Description

Luxurious Accommodation
Experience upscale comfort in our 4-star hotel with impeccable room service and a 24-hour front desk for your convenience.

Dining Excellence
Indulge in delectable American cuisine at our on-site restaurant, ensuring a satisfying culinary experience during your stay.

Convenient Amenities
Enjoy the ease of free private parking and a bar on the premises, making your visit stress-free and enjoyable.

Book your stay at Harrah's Cherokee Valley River Casino & Hotel for a lavish and convenient getaway.

Important information:

The minimum age of check-in is 21 years old and a government issued ID is required, with no exceptionsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1131 reviews
Cleanliness: 9.26
Service: 9.53
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.56
Overall Experience: 9.73
D
Donna • solo_traveller • us
7
2026-07-24 • via Nuitee
G
Grant • solo_traveller • us
5
Pros:

The location.

Cons:

I was a little irritated that I had to pay $38 for a "Resort Fee" Wth? I don't think that I should have been charged that since I didn't check in until 12:30am and checked out at 11:00am. The original price of $61 for the room was a great price but adding $38 for a Resort Fee for amenities that I didn't use. I had just driven 500 miles to go to a funeral at 2:00pm that I had just found out about earlier that day. My stay consisted of checking in, sleeping for 7 hrs and getting ready to go to a funeral. Harrah's Casino's make plenty of money and that just shows greediness on their part. The shower also has mold in the grout and should be cleaned better.

2026-07-21 • via Nuitee
S
Staci • couple • us
8
2026-07-19 • via Nuitee
P
Patricia • couple • us
4
Probably want go back
Pros:

View

2026-07-18 • via Nuitee
P
Patricia • couple • us
10
2026-07-18 • via Nuitee
V
Velva • solo_traveller • us
10
2026-07-18 • via Nuitee
T
Toni • couple • us
10
Loved it.
Pros:

Nice place. Room clean and comfortable.

Cons:

Room a little far from elevator. We are seniors and can't walk too far.

2026-07-14 • via Nuitee
H
Hull • extended_group • us
10
fun night of gambling
Pros:

Great

Cons:

all good

2026-07-13 • via Nuitee
J
Jeff • extended_group • us
10
We had a great time
Pros:

Great

Cons:

I liked everything

2026-07-05 • via Nuitee
K
Kathleen • solo_traveller • us
9
2026-07-03 • via Nuitee
L
Linda • couple • us
9
Good and we will be back
Cons:

I was hoping for a gift shop was
My only disappointment

2026-07-02 • via Nuitee
B
Barry • couple • us
9
2026-07-02 • via Nuitee
K
Kevin • couple • us
9
2026-07-01 • via Nuitee
G
Gary • solo_traveller • us
1
Cons:

They allow white people to walk around in confederate gear totally uncomfortable for customers.

2026-07-01 • via Nuitee
M
Michael • family_with_children • us
10
Excellent place to stay even if you don't gamble
Pros:

Everything is clean and nice

2026-06-27 • via Nuitee
M
Mandy • couple • us
9
This is our second stay this hotel. It’s affordable rates will keep us coming back
Pros:

Friendly staff. New property. Affordable rates

Cons:

Check in desk and elevators were nowhere near the entrance of the hotel. Not a huge problem but frustrating on arrival.
Additionally, the restaurants at this hotel were over priced. Be prepared to spend a lot of you want to dine on the premises and not eat the “fast food” options.

2026-06-27 • via Nuitee
M
Michael • couple • us
4
Unhappy and unsatisfactory.
Pros:

It is not a resort, but I got charged for a resort fee. And I also get charged for pre-check in.

Cons:

Too many charges which it doesn’t worth.

2026-06-25 • via Nuitee
M
Myra • solo_traveller • us
10
Great
Pros:

Everything

Cons:

Nothing

2026-06-22 • via Nuitee
R
Reid • extended_group • us
8
2026-06-20 • via Nuitee
H
hook • extended_group • us
6
Pros:

clean

Cons:

the room was out dated

2026-06-12 • via Nuitee