Harrah's Cherokee, A Caesars Destination

Hotels
•
Caesars Entertainment
8.8 (2560 reviews)
777 Casino Drive , Cherokee , us

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean property
Spacious rooms
Great location
Cons:
Dirty rooms
Poor service at check-in
Food quality issues

Categories

Cleanliness
7.88
Several reviews mentioned dirty rooms and unpleasant smells.
Service
9.35
Mixed feelings about service; some staff were helpful while others were slow to respond.
Location
9.39
Many guests appreciated the central location near the casino and attractions.
Room Quality
8.84
Some stated rooms were spacious, while others experienced cleanliness issues.
Amenities
8.37
Amenities were available, but some guests experienced shortcomings, like limited outlets and unavailability of food options.
Value for Money
9.83
Most reviews highlighted reasonable pricing, especially in different seasons.
Food and Beverage
7.38
Negative comments about food options and quality, especially during holiday peak times.
Overall Experience
9.35
Overall experiences varied; while some guests enjoyed their stay, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:13

Property Description

Luxurious Accommodations
Experience comfort and convenience at Harrah's Cherokee Casino Resort in Cherokee, North Carolina. Indulge in our air-conditioned rooms featuring free WiFi and modern amenities, perfect for a relaxing stay after a day of excitement.

Diverse Dining Options
Satisfy your cravings with a variety of American and Chinese cuisine at our on-site restaurant. Unwind with a refreshing cocktail at the bar, offering a vibrant atmosphere for socializing and relaxation.

Relaxation and Recreation
Take a dip in our seasonal outdoor swimming pool or unwind in the indoor pool, providing options for all types of leisure seekers. Enjoy personalized assistance from our reception for a seamless exploration of the area.

Book now at Harrah's Cherokee Casino Resort for a memorable and enjoyable stay.

Important information:

The minimum age of check-in is 21 years old and a government issued ID is required, with no exceptions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2560 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 9.83
Food and Beverage: 7.38
Overall Experience: 9.35
L
LOVEBUG40 • solo_traveller • us
1
Pros:

Where is was nice..

Cons:

I get there they say because I used Booking they dont have a room.. I was so mad then they give me a room. With no damn AC it was hot all night and still charged $800 for i will never stay there again. It sucks I use Booking and still dont have 100% i will have a freaking room...

2026-05-09 • via Nuitee
J
JAMES • couple • us
9
2026-05-09 • via Nuitee
P
phillip • solo_traveller • us
7
bathroom sink would not drain room ac wpou.ld not get cool
Cons:

when you ckeckout thjere is more charges [put on your total thast total needs to show whjen you book extra 150.00 ion room and hotel fees

2026-05-09 • via Nuitee
S
Staci • solo_traveller • us
10
Pros:

Very clean and comfortable rooms

2026-05-08 • via Nuitee
H
Hubert • couple • us
3
2026-05-08 • via Nuitee
G
Gregory • couple • us
8
Pros:

The room was very nice, once we figured out which tower we were supposed to be at.

Cons:

The valet staff and the inability to get a cart for me to unload the car myself.

2026-05-08 • via Nuitee
S
starnes • solo_traveller • us
10
2026-05-08 • via Nuitee
M
Marcos • couple • us
6
2026-05-08 • via Nuitee
B
Buddy • solo_traveller • us
3
Pros:

Sports book, gordon ramsay burgers

Cons:

Most everything, to spread out, no chairs by outside pool. Indoor pool located on other side of building, to far. No complimentary beverages sodas. SLOTS THE TIGHTEST WORST PAYOUTS, THE WORST. WILL not be back

2026-05-07 • via Nuitee
O
Owenby • couple • us
7
2026-05-07 • via Nuitee
D
Denise • couple • us
8
2026-05-07 • via Nuitee
S
SassTravel • solo_traveller • us
9
Pros:

No car need except to go to tribal town, park, new restaurant. Nature here is beautiful.
Great, fun restaurants on property!

Cons:

Long confusing walks in casino.

2026-05-06 • via Nuitee
S
Sandra • couple • us
10
2026-05-06 • via Nuitee
A
Allison • family_with_children • us
5
Worth it on a weekday when it’s cheap but could never rationalize it on a weekend
Pros:

Everything in one location, great sized rooms and bathrooms, comfortable beds.

Cons:

Pool was closed with no notice, pull up lobby area was closed so it was a long walk with all our stuff. Front desk is a call service and I was on hold for 15 minutes before I gave up. Walked down to ask for a blanket, 45 minutes later I got a sheet instead. Not very many gluten free options at the restaurants.

2026-05-05 • via Nuitee
W
Wendy • extended_group • us
8
2026-05-04 • via Nuitee
B
Bevan • couple • us
10
2026-05-02 • via Nuitee
R
Ryan • couple • us
10
2026-05-02 • via Nuitee
P
Patterson • couple • us
8
Although we are old and not feeling great everything went as planned and we had a good time.
Pros:

Handles a crowd well

Cons:

The vent fan cover in the bathroom is almost clogged with dust

2026-05-02 • via Nuitee
W
Wendy • couple • us
10
2026-05-02 • via Nuitee
P
Phyllis • solo_traveller • us
3
Pros:

It was just a real let down actually. The pictures on line make the room look a lot nicer than it was. I just expected more from a Harrah's facility. When we got to the 5,the floor, our room number wasn't even listed on the signage. We are both disabled, we were exhausted and we literally had to just walk around and search the floor for our room. Nuts. Our vending machines weren't working. I've yet to get an invoice. I have no idea who charged what. My husband was so frustrated that he just walked off and paid whatever they charged. He had no idea either. We were just really looking forward to a nice little getaway because I've just been placed on hospice care. It was lovely and nice and quiet outside by the water and the fire pit, but I expected more from Harrah's. I was not offered one drink on the casino floor on any of the three days.

2026-04-30 • via Nuitee