Harrah's Cherokee, A Caesars Destination

Hotels
•
Caesars Entertainment
8.8 (2405 reviews)
777 Casino Drive , Cherokee , us

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Clean property
Spacious rooms
Great location
Cons:
Dirty rooms
Poor service at check-in
Food quality issues

Categories

Cleanliness
7.88
Several reviews mentioned dirty rooms and unpleasant smells.
Service
9.35
Mixed feelings about service; some staff were helpful while others were slow to respond.
Location
9.39
Many guests appreciated the central location near the casino and attractions.
Room Quality
8.84
Some stated rooms were spacious, while others experienced cleanliness issues.
Amenities
8.37
Amenities were available, but some guests experienced shortcomings, like limited outlets and unavailability of food options.
Value for Money
9.83
Most reviews highlighted reasonable pricing, especially in different seasons.
Food and Beverage
7.38
Negative comments about food options and quality, especially during holiday peak times.
Overall Experience
9.35
Overall experiences varied; while some guests enjoyed their stay, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:13

Property Description

Luxurious Accommodations
Experience comfort and convenience at Harrah's Cherokee Casino Resort in Cherokee, North Carolina. Indulge in our air-conditioned rooms featuring free WiFi and modern amenities, perfect for a relaxing stay after a day of excitement.

Diverse Dining Options
Satisfy your cravings with a variety of American and Chinese cuisine at our on-site restaurant. Unwind with a refreshing cocktail at the bar, offering a vibrant atmosphere for socializing and relaxation.

Relaxation and Recreation
Take a dip in our seasonal outdoor swimming pool or unwind in the indoor pool, providing options for all types of leisure seekers. Enjoy personalized assistance from our reception for a seamless exploration of the area.

Book now at Harrah's Cherokee Casino Resort for a memorable and enjoyable stay.

Important information:

The minimum age of check-in is 21 years old and a government issued ID is required, with no exceptions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2405 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 9.83
Food and Beverage: 7.38
Overall Experience: 9.35
J
Jason • couple • us
10
It was awesome
Pros:

It’s was relaxing felt like I was in a cruise

Cons:

Nothing

2026-03-14 • via Nuitee
D
David • solo_traveller • us
9
Very well done.
Pros:

Clean quiet and very accommodating.

2026-03-14 • via Nuitee
D
Daniel • couple • us
9
2026-03-14 • via Nuitee
S
Shannon • solo_traveller • us
10
2026-03-14 • via Nuitee
H
Hornbuckle • couple • us
10
2026-03-13 • via Nuitee
T
Tevin • couple • us
10
It was a great get away can’t wait to return
Pros:

It was so clean and everyone was so helpful

Cons:

ATM fees were outrageous

2026-03-13 • via Nuitee
J
Jada • family_with_children • us
10
Cons:

Could not locate indoor pool

2026-03-11 • via Nuitee
P
Paul • couple • us
8
Enjoyed our stay quite a lot. We will be back.
Pros:

Very nice

Cons:

The room was a little dated and in need of a few improvements. Blow dryer didn’t work, bathroom door very badly placed. Couldn’t close it unless you went in behind it. It was @ little dark in the casino at the tables. Hard for me to see the cards.

2026-03-10 • via Nuitee
V
Victoria • couple • us
9
2026-03-06 • via Nuitee
T
Talford • couple • us
10
2026-03-06 • via Nuitee
D
Dustin • couple • us
9
Best place to stay at in the area hands down. Great place and even better food.
Pros:

It was beautiful clean and personnel was amazing. Rooms was wonderful and beds were comfortable.

Cons:

Parking was a little tricky for a first timer but it wasn’t bad.

2026-03-05 • via Nuitee
A
ADRIENE • couple • us
10
Great stay. Love the location's and scenery
Pros:

The rooms are large and spacious.

Cons:

The vending machine did not have drinks on our floor.

2026-03-05 • via Nuitee
P
phillip • couple • us
8
2026-03-05 • via Nuitee
C
Carmen • couple • us
2
Very disappointed 😞
Pros:

Not much

Cons:

Wouldn't know where to start. First and last time we will ever go.

2026-03-04 • via Nuitee
D
Douglass • couple • us
9
2026-03-03 • via Nuitee
P
Pasquale • family_with_children • it
9
2026-03-03 • via Nuitee
N
N6763OXmaggief • Couples
6
Just okay
Pros:

We booked a King room but when I tried Express Checkin, we were assigned 2 Queen beds. We waited on a long line and talked to a real person. She was great but our 'real' checkin was almost a mile away (a different tower). Huh? So we switched rooms. The room was okay but the AC didn't work. Thermostat read 64 but it was well over 74. NEVER got cool, so we didn't get much sleep at all.

2026-03-02 • via Tripadvisor
S
sgrog660 • Solo travel • Cumming, Georgia
6
Food poisoning experience
Pros:

Husband and I went for one night. Room was nice and clean. Won some, lost most of it back to casino but had fun. Went to the new Smokehouse Restaurant for dinner. Both had the pulled pork dinner which was ok but had the hard outside and some fat mixed in which I didn’t care for. I had coleslaw as one of my sides which I told my husband tasted a little funky so only ate a bite or two. Glad I didn’t eat it all because I had apparent food poisoning most of the night. They should really keep a check on these temperature controlled dishes. Worked in a school cafeteria a long time so I know the importance of keeping these mayo based dishes at the right temp. Will never eat there again!! Be careful what you order if you eat there!

2026-03-01 • via Tripadvisor
6
64curtisw • Friends getaway • Fayetteville, North Carolina
10
The Best Casino Cherokee NC
Pros:

I’m always prepared to stay a few days when I come, not only I enjoy the casino and great rooms but the atmosphere and mountains are always a win!!

2026-03-01 • via Tripadvisor
J
Judith • couple • us
9
I had a wonderful stay and will certainly return. The above comments are my opinion for improvements
Pros:

Scenic. Clean.

Cons:

Nothing really. It was huge and I am 77 so it was a lot of walking.
Everything was on computer so I didn’t have much interaction with the staff. The room was spacious, clean and very comfortable. I felt the bathroom was a little outdated. It had a jacuzzi tub popular around 1990-2000. At my age I prefer a walk in shower.

2026-02-28 • via Nuitee