The Reef Hotel and Residences

Hotels
•
Independent
7.2 (74 reviews)
Bldg 532 Waterfront Road, CBD Subic Bay Freeport Zone, Olongapo, 2200 , Olongapo , PH
63-920-9590413

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Safe-deposit box at front desk
Free newspapers in lobby
Snack bar/deli
See all facilities

Review Highlights

Cons:
Cockroaches in the room
Shower issues
Clogged toilet
Hot AC

Categories

Cleanliness
4.19
There were cockroaches in the room, affecting the cleanliness significantly.
Service
8.16
Standard service quality for this hotel tier.
Location
8.2
Standard quality for this hotel tier.
Room Quality
5.15
The shower had issues and there were roaches, impacting room quality.
Amenities
8.18
Standard amenities offered for this price point.
Value for Money
8.14
Perceived value reflects the hotel's pricing against services offered.
Food and Beverage
8.19
Standard quality for this hotel tier.
Overall Experience
7.36
The overall experience was impacted by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:31

Property Description

Luxurious Accommodations
Make yourself at home in one of the 32 air-conditioned rooms featuring refrigerators. Enjoy complimentary wireless internet access and unwind in private bathrooms with rainfall showerheads.

Dining and Entertainment
Indulge in international cuisine at Pirates Bistro with a relaxing bar/lounge, or opt for convenient room service.

Convenient Amenities
Featured amenities include a 24-hour front desk, luggage storage, and complimentary newspapers in the lobby. Take advantage of the roundtrip airport shuttle and free self-parking during your stay.

Come experience relaxation and convenience at The Reef Hotel and Residences. Unwind in style and book your stay today!

Important information:

  • Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.2
Based on 74 reviews
Cleanliness: 4.19
Service: 8.16
Location: 8.2
Room Quality: 5.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 7.36
W
Walter
4
Pros:

The hot water for the shower did not work and the shower head didn't spray straight down. It would spray all in different direction. There were also roaches in the room which made me check out.

2025-09-09 • via Nuitee
P
Patrick Rey
2
Pros:

toilet was clogged, cockroaches all over the room. AC blowing hot air. TV dusty and mold on bed.

2025-07-28 • via Nuitee
W
wilmore • family_with_children
6
Pros:

Location is great but the hotel itself is not worthy and recommendable for the price. Facilities are old (shower is not working properly and landline ). The room and linens (bath,beddings,mats) are all old and not clean. Bed covers are already gray. Rooms should be properly sanitized. But the staffs are all nice.

2025-05-18 • via Nuitee
J
Janice • family
6
Pros:

The linen is so old blankets even tye rug in the bathroom is old pieces of towel the Tv is old
No cable

2025-05-14 • via Nuitee
N
Nicholas
10
Pros:

The staff was amazing!!! Hotel was very clean!!

2025-03-09 • via Nuitee
R
Ronald • partner
8
Pros:

It’s convenient and very spacious room .it just they need to provide a new towels .otherwise is not bad place to stay .i been staying to this hotel every time I visit my friend in subic.

2025-01-30 • via Nuitee
K
Kenneth
10
The best hotel in subic
Pros:

Check in check out was quick and professional. Staff very friendly very helpful always willing to ensure all and any needs met. Room clean and all the needs were there from towels to plates spoons glasses

2024-12-16 • via Nuitee
R
Rafael
8
Pros:

Staff is excellent. Location is great. Needs stronger wifi.

2024-12-15 • via Nuitee
A
Al Reynante
8
Pros:

Everything

2024-11-07 • via Nuitee
K
Kenneth
10
Great hotel for subic
Pros:

Excellent staff and hotel personnel. Always friendly and good .

2024-07-22 • via Nuitee
Y
Yuri • family
6
Pros:

Nice

2024-07-13 • via Nuitee
M
Marvelle • friends
10
Pros:

Convenient

2024-07-03 • via Nuitee
J
JESCEL
4
Pros:

Needs improvement.

2024-07-02 • via Nuitee
M
Marvelle
10
Pros:

Cheap and close to everything

2024-05-27 • via Nuitee
M
Marvelle • partner
10
Pros:

My favorite place to be. Close everything.

2024-05-27 • via Nuitee
M
Marilou • family_with_children
6
Pros:

Bedroom is small.

2024-05-22 • via Nuitee
K
Kenneth
10
Pros:

Excellent check in staff . Very friendly and very professional staff.

2024-03-18 • via Nuitee
M
Marvelle • partner
8
Pros:

Clean place.

2024-01-22 • via Nuitee
J
JOSE • family
6
Pros:

The place looks great from the outside, but the room we stayed in are quite tiny

2024-01-15 • via Nuitee
J
JoeyV31566 • Couples
4
Functional but poor.
Pros:

Early check-in is allowed. Unfortunately that's the only good thing I could say about Reef Hotel. The hotel is not properly maintained. Paint on the room walls were chipping. Towels are clean, but the color has turned from white to gray. The most frustrating thing here is the poor WiFi signal in the room. Had to use the cellphone data throughout our stay. With a lot of hotels in Subic, i thing I'll check out other places next time.

2023-08-15 • via Tripadvisor