Holiday Inn Express & Suites Medicine Hat by IHG

Hotels
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Holiday Inn Express
8.8 (480 reviews)
9 Strachan Bay SE , Medicine Hat , ca

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Comfortable beds
Great location
Responsive staff
Good breakfast variety
Clean facilities
Cons:
Noisy AC
Poor TV options
Jacuzzi suite issues
Inconvenient amenities

Categories

Cleanliness
9.26
Guests noted clean rooms and overall good hygiene.
Service
9.23
Service was highlighted positively, especially staff responsiveness.
Location
9.27
Location was convenient for travelers passing through.
Room Quality
8.22
Some issues were mentioned regarding room features, like the noisy AC.
Amenities
8.75
Amenities lacked certain essentials but were generally satisfactory.
Value for Money
8.71
On the expensive side, but satisfactory for the quality provided.
Food and Beverage
8.26
Breakfast received good comments but had some shortcomings.
Overall Experience
8.73
Overall positive experience with some significant dissatisfactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:02

Property Description

Indoor Pool with Waterslide
Experience fun and relaxation at our indoor pool featuring a thrilling 2-story waterslide. Perfect for guests of all ages to enjoy during their stay.

Spacious Rooms with Amenities
Our rooms are designed for your comfort and convenience, equipped with a flat-screen cable TV, microwave, fridge, and coffee facilities. Stay connected with free Wi-Fi in every room.

Complimentary Breakfast and Facilities
Start your day right with a daily complimentary breakfast. Stay active at the small gym, stay productive at the business center, and keep your clothes fresh with our on-site laundry facilities.

Book your stay at Holiday Inn Express Hotel & Suites Medicine Hat – TransCanada Highway 1 for a memorable and convenient experience.

Important information:

Please note that the pool, waterslide and fitness rooms are under renovations and will only open April 17, 2018.

Please note, prepaid credit cards and Visa debit cards are not accepted as valid form of guarantee for reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 480 reviews
Cleanliness: 9.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.73
M
Mark • couple • ca
10
2026-08-25 • via Nuitee
P
Peter • couple • ca
8
2026-08-24 • via Nuitee
R
Rahman • solo_traveller • ca
10
2026-08-13 • via Nuitee
C
Chelsea • family_with_children • ca
8
2026-08-08 • via Nuitee
Z
Zhong • extended_group • ca
10
2026-08-06 • via Nuitee
L
Laurie • couple • ca
6
Just a mediocre place with pleasant staff and comfortable beds.
Pros:

Good parking, easy to find. Rooms were very neat and clean

Cons:

Hot tub not working properly. Breakfast was just okay.

2026-08-05 • via Nuitee
C
Caitlin • family_with_children • ca
9
2026-08-03 • via Nuitee
R
Rob • solo_traveller • ca
10
Pros:

Clean, comfortable, quiet.

2026-08-03 • via Nuitee
L
Leslie • couple • ca
8
2026-08-02 • via Nuitee
E
Emily • family_with_children • ca
8
Pros:

breakfast was good and staff were very friendly. I liked that there were plenty of hand towels and face cloths and different sized pillows.

2026-07-25 • via Nuitee
S
Stuart • solo_traveller • ca
9
2026-07-24 • via Nuitee
C
casey • solo_traveller • us
10
2026-07-22 • via Nuitee
P
Penner • family_with_children • ca
5
It was fine. There was a dirty diaper in our garbage when we arrived.
Pros:

Comfortable and spacious for our family of 5

Cons:

The waterslide was closed and that is why we picked this hotel to stay at with our children. We were not informed that it was closed and surprised when we arrived.

2026-07-20 • via Nuitee
R
ROBERT • couple • ca
8
I would stay here again.
Pros:

Good location. Great staff

2026-07-15 • via Nuitee
T
Taylor • solo_traveller • ca
8
2026-07-15 • via Nuitee
P
Peter • couple • ca
9
2026-07-14 • via Nuitee
A
ANN • solo_traveller • gb
9
Pros:

Good hotel and location

Cons:

We booked this hotel as had previously stayed there 2 years ago and was very disappointed that the pool was closed whilst there as we had used it before and this was one of the reasons we had rebooked.

2026-07-13 • via Nuitee
M
Marlene • family_with_children • ca
4
For one night stay okay but if longer would stay elsewhere.
Pros:

Easy to get to. Breakfast was good.

Cons:

Staff was not overly friendly. Beds were clean but room could have been cleaner - floor, rug & walls need a good clean.

2026-07-13 • via Nuitee
J
jamie • couple • ca
1
Canceled my stay. To expensive for what they offer
Pros:

No pool was not happy

Cons:

The pool was down but prices did not reflect

2026-07-12 • via Nuitee
T
Tristen • family_with_children • us
7
Great place to stay!
Pros:

It was clean.

Cons:

Slide was under construction.

2026-07-11 • via Nuitee