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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Sauna
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Ski storage
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Ski storage
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Television in common areas
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Front desk (limited hours)
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Ski-in/ski-out access
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Free wired internet
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Snack bar/deli
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Golfing on site
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Playground on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Ski lift privileges
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Snow sports gear
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Bicycle-friendly property
Review Highlights
Categories
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Property Description
Luxurious Spa Area
Indulge in relaxation at the spa area of Kukučka Mountain Hotel and Residences. Enjoy steam and dry saunas, and a serene relaxation room, all included in your stay.
Mountain-Style Accommodation
Experience the charm of mountain living in the modern-style apartments. Adorned with wooden furnishings and stone walls, each apartment offers a cozy retreat after a day of adventure.
Gourmet Dining at Olívia Restaurant
Savor delicious meals at the upscale Olívia Restaurant. From a hearty buffet breakfast to delectable lunch and dinner options, culinary delights await.
Experience luxury and comfort at Kukučka Mountain Hotel and Residences. Book now for an unforgettable stay amidst the beauty of Tatranská Lomnica Ski Resort.
When booking 4 rooms or more, different policies and additional supplements may apply.
Please note that the restaurant is closed from 16/11-20/11/2025 and 30/11-04/12/2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 15 per person per stay when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
Very nice and cosy hotel. Friendly personnel. Good tasty breakfast in nice restaurant. Location close to ski lift.
Świetna lokalizacja.
Bardzo dobra kawa.
Słabe śniadania, tzn za dużo kiełbas na różne sposoby.
Tragiczne, sztuczne pieczywo.
Lokalita
Izby
Wellness
Raňajky
Bardzo dobra lokalizacja, 150 m do wyciagu. Przepiękne krajobrazy z z balkonu 4 piętra. Dobre i różnorodne śniadania, świetna i miła obsługa. Ciekawa sauna.
Zbyt dużo wykładzin w pokojach.
Vynikajúca poloha. Blízko lyžiarske stredisko, reštaurácia, pekný výhľad.
Dobra lokalita
Hlucna chladnicka v izbe, tenke steny alebo zle riesena akustika, z vedlajsich izieb bolo dost pocut hluk a dupot, inak ostatne fajn
Przytulny hotel. Trzysta metrów do wyciągów. Niedaleko od centrum handlowego i stacji kolejowej. Miejsc na parkingu jest pod dostatkiem, nie jest ciasno. Śniadanie urozmaicone. Sauna bardzo mi się podobała.
W ofercie na Bookingu była informacja o zakazie przyjmowania zwierząt, mimo że w hotelu obecne były psy.
Byłoby dobrze, gdyby dania serwowane do śniadania posiadały odpowiednie oznaczenia. Nie wiadomo, jaki jogurt jest oferowany ani jakie dania na ciepło są prezentowane. Oznaczenia w takich przypadkach są wyrazem profesjonalizmu i proklienckiego podejścia.
Warto byłoby również wziąć pod uwagę osoby, które nie jedzą potraw ostrych i tłustych. W niektóre dni brakowało zwykłych (nieostrych) parówek.
Dobrym pomysłem byłoby także wprowadzenie zakazu spożywania alkoholu w saunie. Pewnego razu nietrzeźwy mężczyzna usilnie szukał konfliktu, co było bardzo nieprzyjemnym doświadczeniem
Very nice place to stay at. Clean, tidy, spacious with everything you need. Tasty breakfast and dinner. Enough kitchen utensils to prepare breakfast (if you haven't prepaid it) or lunch.
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