West Rocks Townhouse

Hotels
•
OYO AMER
8.4 (94 reviews)
44 Grand Parade, Eastbourne, England, BN21 4DL , Eastbourne , GB
+44 1323 920800

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Smoke-free property
Food and water bowls
Secured bicycle storage
Bicycle parking available

Review Highlights

Pros:
Stunning beach view
Friendly staff
Good location
Cons:
Room cleanliness issues
Unpleasant room condition

Categories

Cleanliness
6.48
One review mentioned the room smelled of mould and chairs were unclean.
Service
9.45
Several reviews highlighted friendly and helpful staff.
Location
9.49
Described as perfect position with a stunning beach view.
Room Quality
7.44
Mixed reviews; traditional rooms were liked, but one was in poor condition.
Amenities
7.97
Basic amenities were present, but one review mentioned missing shower shelves.
Value for Money
8.43
Generally good accommodation for its price point.
Food and Beverage
8.98
No specific mention, assigned standard quality for this hotel tier.
Overall Experience
8.95
Many positive mentions of the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:23

Property Description

Discover the charming West Rocks Townhouse, perfectly situated in the heart of Eastbourne, just moments away from stunning beaches and vibrant attractions.

Modern Rooms
Enjoy one of our 44 stylish guest rooms featuring flat-screen televisions and complimentary Wi-Fi, ensuring you're connected throughout your stay. Refresh in your private bathroom equipped with complimentary toiletries and a hairdryer, adding a touch of luxury to your getaway.

Convenient Amenities
Our hotel offers a range of amenities designed for your convenience, including a 24-hour front desk, secure luggage storage, and bike storage for those looking to explore the area on two wheels.

Prime Location
Immerse yourself in Eastbourne's rich culture, with attractions such as the Eastbourne Bandstand, Heritage Centre, and beautiful beaches just a stone's throw away, making it the ideal base for adventure and relaxation.

Book your stay at West Rocks Townhouse today for an unforgettable experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 94 reviews
Cleanliness: 6.48
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.95
M
Matthew • solo_traveller • gb
8
Great location but a little overpriced
Pros:

Great location and view. Comfortable bed.

Cons:

Breakfast added for £15 really should have a decent cooked option and wider choice. Bathroom decor could do with an update.

2026-07-25 • via Nuitee
L
Laura-Jane • solo_traveller • gb
9
Perfect location
Pros:

Location perfect, room very peaceful and comfortable, had all the basics we needed and all the staff were really lovely and friendly

Cons:

Nothing it was great value for money

2026-07-24 • via Nuitee
J
Jervis • solo_traveller • gb
1
2026-07-23 • via Nuitee
H
Harry • solo_traveller • de
9
2026-07-21 • via Nuitee
A
andrew • couple • gb
7
Dated hotel on seafront.Value for money with options to park at £2.50. Superb location.
Pros:

Staff were excellent. Location was fantastic. Parking along front very convenient. Breakfast was as expected. Limited

Cons:

Too hot in rooms. No cooked breakfast on site. No bar. Dated decor. No shelving in bathroom.

2026-07-21 • via Nuitee
R
Ralf • extended_group • de
8
Good location but overprized
Pros:

Good location, nice public areas, friendly staff

Cons:

Rooms with poor sound insulation, very small room and bath with worn furniture

2026-07-20 • via Nuitee
H
Helene • solo_traveller • fr
8
Agréable et efficace !
Pros:

Personnel accueillant, très bien situé, facilité de parking, bonne literie

Cons:

Mobilier de la chambre un peu vieillot

2026-07-20 • via Nuitee
Z
Zoe • solo_traveller • gb
10
Chilled, enjoyable and comfortable.
Pros:

The lovely guy Alec on the desk was super friendly and helpful along with all other staff members we met. The hotel is in an ideal location. I’ve stayed here before years ago and will go again in the future. Love how quirky and chilled West Rocks is.

Cons:

No complaints here.

2026-07-19 • via Nuitee
L
Lee • extended_group • gb
6
2026-07-19 • via Nuitee
S
Sabrina • couple • it
6
Così così
Pros:

La struttura si trova difronte al mare

Cons:

Pareti molto sottili. Si sente ogni passo proveniente da fuori. Struttura ristrutturata in maniera superficiale .

2026-07-19 • via Nuitee
N
Nova • family_with_children • gb
7
2026-07-18 • via Nuitee
C
Chuck • couple • gb
6
Overnight. A little expensive for the money. Great location. Nice location. Pleasant staff.
Pros:

Good location

Cons:

Very hot (I know it’s unseasonably hot presently) but not A/C at all. Shower small and thought the water would spill over tray (it didn’t). Continental breakfast (yuck!). Get some bacon and eggs on the go.

2026-07-14 • via Nuitee
G
Gary • solo_traveller • gb
10
Pros:

Friendly staff and location perfect.

Cons:

Nothing really

2026-07-13 • via Nuitee
J
Jess • family_with_children • gb
10
Perfect location, friendly staff and fantastic room
Pros:

Perfect location, great double family room and staff were all amazing. We were able to check in early and given late check out so my partner could shower after a triathlon. They also allowed us to store things even further beyond that too. Toddler especially happy to have his own grown up room. Alek was especially attentive to us.

Cons:

Only thing is the lift is small but I was able to store pram in one of the reception rooms, and there is only a shower so a bit harder to wash a baby

2026-07-12 • via Nuitee
P
Philip • couple • gb
8
lovely homely hotel with great staff
Pros:

lovely unusual property, quite eclectic interiors on public rooms. Good location.

Cons:

cold breakfast -could do with some simple hot food on demand; boiled eggs, bacon etc

2026-07-12 • via Nuitee
L
Lee • couple • gb
7
Great location, but hotel itself is not worth the money.
Pros:

Location, decor

Cons:

Overpriced for what you get, “breakfast” was very disappointing

2026-07-12 • via Nuitee
J
Jonathan • couple • gb
7
Nice hotel and friendly but need to improve breakfast.
Pros:

Great location, good size room, friendly staff, reason we chose this Hotel is because we have stayed there before last year and were impressed. May stay again but will not be having breakfast included if we do.

Cons:

The breakfast service - cost £15 extra - only continental with boiled eggs (no other egg types possible ) and toast, no full English.- would have expected a full English for £15. When eggs came they were scolding hot served in a dessert bowl- very tricky to peel! Also you cannot serve cafetière coffee just in a normal cap without an actual cafeteria- it results in lots of coffee in the cup and a thick sludge at the bottom! Lastly there was absolutely no atmosphere with zero music in breakfast room, very awkward silence, I suggest you put some background music on.

2026-07-12 • via Nuitee
N
Nadia • solo_traveller • ch
8
Sehr schönes viktorianisches Hotel direkt am Strand
Pros:

Super lage, schöne Einrichtung. Das Personal ist sehr freundlich und die Betten sehr bequem. Der Meeresblick ist wunderschön und man kann bei Meeresrauschen einschlafen.

Cons:

Oberflächlich war alles sauber, eine gründliche Reinigung wäre teilweise noch nötig gewesen.

2026-07-12 • via Nuitee
J
Joy • couple • gb
10
2026-07-12 • via Nuitee
P
Patricia • solo_traveller • ch
4
Pros:

Lage. Personal war freundlich.

Cons:

Das Zimmer war unter dem Dach. Keine Möglichkeit zur Kühlung. Nur ein kleines Fenster. Ab Mittag bis Abend Sonneneinstrahlung. Es heizt sich extrem auf.

2026-07-12 • via Nuitee