West Rocks Townhouse

Hotels
OYO AMER
8.4 (94 reviews)
44 Grand Parade, Eastbourne, England, BN21 4DL , Eastbourne , GB

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Smoke-free property
Food and water bowls
Secured bicycle storage
Bicycle parking available

Review Highlights

Pros:
Stunning beach view
Friendly staff
Good location
Cons:
Room cleanliness issues
Unpleasant room condition

Categories

Cleanliness
6.48
One review mentioned the room smelled of mould and chairs were unclean.
Service
9.45
Several reviews highlighted friendly and helpful staff.
Location
9.49
Described as perfect position with a stunning beach view.
Room Quality
7.44
Mixed reviews; traditional rooms were liked, but one was in poor condition.
Amenities
7.97
Basic amenities were present, but one review mentioned missing shower shelves.
Value for Money
8.43
Generally good accommodation for its price point.
Food and Beverage
8.98
No specific mention, assigned standard quality for this hotel tier.
Overall Experience
8.95
Many positive mentions of the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:23

Property Description

Discover the charming West Rocks Townhouse, perfectly situated in the heart of Eastbourne, just moments away from stunning beaches and vibrant attractions.

Modern Rooms
Enjoy one of our 44 stylish guest rooms featuring flat-screen televisions and complimentary Wi-Fi, ensuring you're connected throughout your stay. Refresh in your private bathroom equipped with complimentary toiletries and a hairdryer, adding a touch of luxury to your getaway.

Convenient Amenities
Our hotel offers a range of amenities designed for your convenience, including a 24-hour front desk, secure luggage storage, and bike storage for those looking to explore the area on two wheels.

Prime Location
Immerse yourself in Eastbourne's rich culture, with attractions such as the Eastbourne Bandstand, Heritage Centre, and beautiful beaches just a stone's throw away, making it the ideal base for adventure and relaxation.

Book your stay at West Rocks Townhouse today for an unforgettable experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 94 reviews
Cleanliness: 6.48
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.95
M
Muhammad
10
Pros:

Beach view was stunning parking was reasonable hotel was clean and service was super. bone fire was wonderful

2025-10-11 via Nuitee
P
Peter
10
Wonderful view!
Pros:

Wonderful view, room was amazing and beautifully presented. No parking on site but expected it from a beach front property.

2025-10-04 via Nuitee
C
Chris partner
10
Pros:

Very good accommodation at its price point. Perfect position, traditional rooms and very pleasant staff. Definitely recommend and will stay again.

2025-09-28 via Nuitee
C
Carol partner
10
Pros:

Everything was just greay

2025-09-18 via Nuitee
C
Chelsea family
2
Pros:

Where should i start.... checked in was given key on a block of 2by2 timber room on top floor didnt want to use lift as manager (i think he was) had to hold button for lift to come down didnt look very good. We got to are floor finally had to walk around a metal ladder that was leading to roof that anyone could have climbed, then we had to duck under a arch to get in room. Very hard to open the door with a 2by2 block of timber attached to the key, open the door smelt off mould, both arm chairs look old fashion and not been cleaned (white stains) window and door kept banging so thought we would lock the door to see helped.. no that didnt help at all. Didnt even spend 5 minutes in this room as it was disgusting. Asked for a refund didnt get one as hotel manager wasnt available when expedia was trying to contact them...leaving us to go and find alternatives arrangements... WILL NEVER USE AGAIN

2025-09-01 via Nuitee
D
Darren family
10
Pros:

Really good hotel. 24hr reception and check in helped us as we didn't arrive until 9:30pm and the welcome was excellent. Family room was clean and fantastic. Will definitely use again.

2025-08-17 via Nuitee
K
Kevin
8
Pros:

4 floor hotel with small corridors. Rooms a fair size, bathroom smaller particularly the shower. No shelves or small basket in shiwer to hold any bathroom accessories. Reception staff friendly and helpful.

2025-08-12 via Nuitee
S
Susan friends
10
Pros:

Stayed here for 1 night. Super friendly staff, great location, excellent twin room with superb views, bathroom a little tired but had a very nice stay.

2025-08-11 via Nuitee
B
Barbara
8
Pros:

The West Rocks Townhouse was a clean and comfortable place to stay. Staff very friendly and helpful. I had a sea view room which was great for my needs. Bed comfortable and a large room with table and side chairs. Bath as well as shower available. I would recommend this hotel

2025-07-26 via Nuitee
G
Gordon partner
10
Pros:

Only stayed one night but it would be great for a beach stay

2025-06-18 via Nuitee
D
Dave
8
Pros:

Very dog friendly.Get a bed bowl and treats.

2025-06-16 via Nuitee
K
Kendra
8
Pros:

The four legged Consierge, Floyd was adorable. Our room was clean and comfortable. There is elevator access but it’s best suited for standing. The hallways are too narrow and twisted for a wheelchair and you must be able to walk a few steps to the toilets

2025-06-10 via Nuitee
R
Regan family
10
Pros:

Fantastic view, location, and staff!

2025-06-07 via Nuitee
C
Carol
10
Happy holiday
Pros:

The staff were really nice and friendly, very helpful, my friend and l really enjoyed our stay, second time we've been there and will go there again

2025-06-02 via Nuitee
M
Mark
8
Pros:

Good location

In need of refreshing

2025-06-01 via Nuitee
J
Jo partner
8
Pros:

Great location. Loved the sea view from my room. The welcome from the receptionist was lovely felt welcomed and felt I could ask questions if I needed. Room was functional had everything you'd need for your stay. Shower cubicle was a little small not for those on the larger size. Would stay there again.

2025-05-25 via Nuitee
V
Valerie friends
10
Pros:

Great stay. The view was perfect but had to walk for breakfast ( if there are tables). All in all it suited our purpose

2025-05-12 via Nuitee
T
Thoral partner
10
Pros:

Great location on the Grand Parade with incredible sea views. Short walk to the Eastbourne Pier along the promenade.

2025-04-14 via Nuitee
J
James partner
10
Pros:

We have stayed here several times and the staff are extremely helpful and friendly. We had to change our arrangements and the Reception staff were extremely helpful, understanding and nothing was too much trouble.
We were upgraded to a side sea view - the room was large with a lovely view of the sea and had a new powerful shower.
We would recommend and will be staying here again.

2025-04-11 via Nuitee
S
Stefan
4
Pros:

The room was freezing cold and the heater was barely working - closed to zero

2025-04-06 via Nuitee