Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Comfortable Beds
Cons:
Cleanliness Issues
Food Quality
Breakfast Variety

Categories

Cleanliness
8.39
Guests mentioned hygiene issues related to room cleanliness.
Service
10
The staff was consistently described as friendly and helpful.
Location
9.86
The hotel location is praised for being central and convenient.
Room Quality
8.9
Rooms are generally spacious, but some concerns about views and furnishings.
Amenities
9.35
Amenities like the rooftop bar and pool were well received.
Value for Money
9.38
Considered fair for the amenities offered and location.
Food and Beverage
7.84
Breakfast variety and food quality received mixed reviews.
Overall Experience
9.89
Guests enjoyed their stay, with many praising the overall ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Luxurious Accommodation
Golden Tulip Westlands Nairobi offers air-conditioned rooms with satellite flat-screen TV, providing a comfortable stay in the heart of Westlands, Nairobi. Each room is thoughtfully designed with a desk, private bathroom, and essential amenities for your convenience.

Delicious Breakfast Options
Start your day right with a choice of continental, vegetarian, or Asian breakfast options, freshly prepared and served daily at the hotel. Enjoy a flavorful morning before exploring the nearby attractions.

Convenient Location
Situated within 400 meters of Exhibition Hall, our hotel is in close proximity to Botanical Garden and Louis Leakey Memorial Institute, perfect for guests looking to explore the city. With free WiFi and a 24-hour reception, we ensure a seamless and enjoyable stay for all our guests.

Book your stay at Golden Tulip Westlands Nairobi now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 851 reviews
Cleanliness: 8.39
Service: 10
Location: 9.86
Room Quality: 8.9
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 7.84
Overall Experience: 9.89
I
isabel • solo_traveller • pt
9
2026-02-14 • via Nuitee
V
Van Dorpe • couple • be
8
Pros:

Veilig Hotel met zeer vriendelijk personeel en management. Leuke open bar op de 10e verdieping. Lekker Indisch gegeten in het restaurant naast de bar.

Cons:

Niets

2026-02-13 • via Nuitee
D
Davis • couple • ug
9
2026-02-12 • via Nuitee
S
Shahar • family_with_children • il
8
מחיר הוגן לתמורה
Pros:

הביטחון במלון מאוד מוקפד.
המיקום ליד קניון מקומי קטן ונחמד או מרחק הליכה לאזורים קצת יותר תיירותים
סה"כ חדרים מספיק מרווחים
א. בוקר מספקת

Cons:

הנוף מהחלון לא משהו
אפשר לשפר את הקפה בא. בוקר
אפשר קצת לגוון את א. בוקר
המקלחות לא אטומות ( מים יוצאים לחדר האמבטיה ) ולוקח זמן למים החמים להגיע

2026-02-12 • via Nuitee
D
deborah • couple • ng
8
Not bad
Pros:

I really loved the room and truly appreciated being upgraded to a higher category than what I originally paid for—it was a pleasant surprise and made my stay more enjoyable. The room itself was comfortable and well-presented. However, I was quite disappointed with the breakfast options, as the menu was limited and the quality didn’t meet my expectations; there’s definitely room for improvement in this area. Additionally, the refrigerator in my room was not working properly, which caused some inconvenience, and unfortunately, the staff were slow in responding to and resolving these issues. While the room upgrade was a great highlight, better service responsiveness and improved breakfast quality would significantly enhance the overall guest experience.

2026-02-11 • via Nuitee
M
Mehdi • solo_traveller • ae
1
Very bad experience
Pros:

Nothing really was good at the hotel .

Cons:

To begin with , it is absolutely not a 5 star hotel. The maximum it can get is 3 star. The service was very bad, the staff is not welcoming and gives wrong information. The breakfast was not good, nothing can be eaten other than eggs. I had dinner at the hotel at it was horrible experience. No good selection. The food tasted bad. I ordered fondant chocolate and after waiting for one hour they came and said we did not manage to do it. Do not recommend this hotel to anyone.

2026-01-30 • via Nuitee
A
Athenian • extended_group • gr
9
Excellent choice in westlands
Pros:

The location was excellent, the staff very polite and the gym was well equipped.The room was spacious, clean and bright

Cons:

The single beds were a bit short and small. The pool was small and next to the bar, so no one was using it.

2026-01-29 • via Nuitee
S
Samson_Sidney • couple • ke
9
2026-01-26 • via Nuitee
C
Chenjerai • solo_traveller • za
9
Pros:

Clean and comfortable

2026-01-26 • via Nuitee
S
Sandra • solo_traveller • ug
8
2026-01-21 • via Nuitee
J
Joanna • solo_traveller • us
9
2026-01-21 • via Nuitee
A
Akoth • couple • ke
8
2026-01-19 • via Nuitee
A
AHMED • solo_traveller • sd
10
AMAZING
Pros:

Staff and room

Cons:

Nothing

2026-01-19 • via Nuitee
A
ADJAI • solo_traveller • ci
8
Très belle expérience à renouveler
Pros:

Bien. La disponibilité du personnel. Grand merci à Mercy la réceptionniste pour sa chaleur communicative et son attention.

Cons:

RAS

2026-01-19 • via Nuitee
C
Chunyan • extended_group • cn
10
非常不错的酒店，值得选择
Pros:

早餐很丰富。
服务员态度很好。
酒店大厅很漂亮。
房间比较宽敞
地理位置不错：距离内罗毕大学、机场、及国家博物馆、国家公园、长颈鹿公园等旅游景点都很近
整体不错

Cons:

似乎没有，就是我住的那间窗户是一整块玻璃，无法开窗，不过有空调，应该可以换气

2026-01-19 • via Nuitee
S
Sophia • extended_group • ch
8
2026-01-19 • via Nuitee
N
Nicolás • couple • es
7
Pros:

La ubicación.

Cons:

Hotel muy antiguo, necesita una reforma.

2026-01-18 • via Nuitee
M
munyasya • couple • gb
9
Pros:

All good

Cons:

Nothing

2026-01-17 • via Nuitee
J
Juzar • couple • us
10
Excellent stay and manager was very cooperative .
Pros:

Location is good

Cons:

They should provide more options in Breakfast.

2026-01-16 • via Nuitee
X
xingjie • couple • ug
7
2026-01-15 • via Nuitee