Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Comfortable Beds
Cons:
Cleanliness Issues
Food Quality
Breakfast Variety

Categories

Cleanliness
8.39
Guests mentioned hygiene issues related to room cleanliness.
Service
10
The staff was consistently described as friendly and helpful.
Location
9.86
The hotel location is praised for being central and convenient.
Room Quality
8.9
Rooms are generally spacious, but some concerns about views and furnishings.
Amenities
9.35
Amenities like the rooftop bar and pool were well received.
Value for Money
9.38
Considered fair for the amenities offered and location.
Food and Beverage
7.84
Breakfast variety and food quality received mixed reviews.
Overall Experience
9.89
Guests enjoyed their stay, with many praising the overall ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Luxurious Accommodation
Golden Tulip Westlands Nairobi offers air-conditioned rooms with satellite flat-screen TV, providing a comfortable stay in the heart of Westlands, Nairobi. Each room is thoughtfully designed with a desk, private bathroom, and essential amenities for your convenience.

Delicious Breakfast Options
Start your day right with a choice of continental, vegetarian, or Asian breakfast options, freshly prepared and served daily at the hotel. Enjoy a flavorful morning before exploring the nearby attractions.

Convenient Location
Situated within 400 meters of Exhibition Hall, our hotel is in close proximity to Botanical Garden and Louis Leakey Memorial Institute, perfect for guests looking to explore the city. With free WiFi and a 24-hour reception, we ensure a seamless and enjoyable stay for all our guests.

Book your stay at Golden Tulip Westlands Nairobi now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 904 reviews
Cleanliness: 8.39
Service: 10
Location: 9.86
Room Quality: 8.9
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 7.84
Overall Experience: 9.89
F
Felix solo_traveller ug
7
Good for business trip
Pros:

Service are professional

Cons:

Breakfast could be improved

2026-05-07 via Nuitee
F
Faith solo_traveller ke
8
2026-05-05 via Nuitee
R
Rajgopal solo_traveller ke
9
Pros:

Superb room. Very clean and comfortable.

Cons:

Loved everything.

2026-05-03 via Nuitee
M
Matthew couple gb
10
Great place great.staff
Pros:

Great staff nice and clean

Cons:

Nothing

2026-05-03 via Nuitee
C
Camille Ornella couple fr
5
Cons:

La lenteur et le manque de sens du service

2026-05-03 via Nuitee
B
Benjamin solo_traveller tz
8
2026-05-02 via Nuitee
N
Norman solo_traveller de
8
Pros:

Roof top bar and service

Cons:

Food is good, but room for improvement

2026-05-01 via Nuitee
H
Herman solo_traveller za
10
2026-05-01 via Nuitee
O
Oluwagbenga extended_group za
10
The rooms are big and clean, great price for a 5 star hotel. Thumbs up to Nicholas and Catherine.
Pros:

Breakfast was very nice, the staff are so helpful and friendly, Nicholas and Catherine are the best.

Cons:

Nothing Really

2026-04-29 via Nuitee
A
Ammar family_with_children gb
7
Pros:

It was fine

Cons:

Reception tried to charge me for items I didn't take from the mini fridge and laundry

2026-04-22 via Nuitee
A
AHMED solo_traveller om
8
Cons:

I was unexpectedly asked by a front desk staff member to settle charges related to minibar items which I did not consume. Despite clearly stating that I had not used any minibar items, I was informed that the charges were recorded in the hotel system, and I was required to settle them before my room key could be activated.

As a result, I was left waiting in the lobby for approximately 30 minutes while the matter was being investigated. Eventually, it was confirmed that my statement was correct and that no minibar consumption had occurred. However, I was then handed my room key without any apology or acknowledgment of the inconvenience caused.

2026-04-22 via Nuitee
G
Grace solo_traveller ng
5
Pros:

The bed was comfortable 😌

Cons:

How can you leave your client stranded at the airport after long communications 😒 also, not even a small fridge in the room, no matter the amount I paid every hotel room should at least have a fridge.

Charging me $40 because my family friend whom I just discovered was in same location as me wanted to visit is totally WILD!

Not gonna lie, my mood was damaged the moment you guys left me in the cold outside the airport, I was moody the whole time. I will stay somewhere else next time so I can recieve visitors too.

2026-04-20 via Nuitee
T
Tissa solo_traveller sc
10
Pros:

All the staff were good.
Especially Cathrene at the Receprion.

Thanks cathrene .

Cons:

Dinner wasnt than nice.
The steaks were abit dry.

2026-04-20 via Nuitee
P
Peter solo_traveller nl
8
prima voor kort zakelijk bezoek geen hotel nmm voor vakantie
Pros:

ruime kamers snelle service goed prijs kwaliteit

Cons:

ontbijt kan beter meer vers fruit. Zwembad op dak stelt niet veel voor

2026-04-20 via Nuitee
N
NUNDINI solo_traveller et
8
very pleasant and comfortable.
Pros:

large room and big window letting natural light in. The bed was very comfortable. The staff went above and beyond to be helpful and pleasant. Will definitely book there again.

2026-04-20 via Nuitee
K
Kevin family_with_children gb
8
Pros:

Very friendly staff

Cons:

Pool not clean

2026-04-20 via Nuitee
Belal Al-Oran solo_traveller jo
9
Great stay...
Pros:

Stuff very helpful ☺️

Cons:

Nothing

2026-04-19 via Nuitee
C
Clarice solo_traveller gb
8
2026-04-18 via Nuitee
E
Enyew couple fi
10
2026-04-17 via Nuitee
N
Ndiaye solo_traveller sn
10
2026-04-14 via Nuitee