Hotel Kuretakesou Hiroshima Otemachi

Hotels
Kuretake Hotel & Restaurant
8.8 (122 reviews)
3-7-3 Otemachi Naka-ku, Hiroshima, Hiroshima, 730-0051 , Hiroshima , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Free wired internet
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable room size for Japan
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.01
Reported black mold in bathrooms and concerns about cleanliness.
Service
9.48
Staff did their best and moved guests to new rooms, indicating good service.
Location
9.32
Location was not specifically mentioned; assumed standard quality for this hotel tier.
Room Quality
7.47
Rooms were small and had mold issues, affecting overall quality.
Amenities
9.3
Amenities were not mentioned; assumed standard quality for this hotel tier.
Value for Money
9.26
Value for money was not specifically mentioned; assumed standard quality for this hotel tier.
Food and Beverage
9.31
Food and beverage were not mentioned; assumed standard quality for this hotel tier.
Overall Experience
9.28
Overall experience reflects the mixed sentiments discussed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:34

Property Description

Welcome to Hotel Kuretakesou Hiroshima Otemachi, where comfort meets convenience in the heart of Hiroshima.

Modern Amenities
Relax in our 198 well-appointed guestrooms featuring refrigerators and flat-screen TVs. Stay connected with complimentary wired and wireless internet access, ensuring you can work or play seamlessly.

Dining Delights
Savor delectable meals at our on-site restaurant, where buffet breakfasts are served on weekends. Enjoy a satisfying start to your day from 6:30 AM to 9:30 AM for a fee.

Prime Location
Situated in Hiroshima City Centre, our hotel places you just minutes away from key attractions like Hiroshima Green Arena and Mazda Zoom-Zoom Stadium. Immerse yourself in the vibrant culture and history of the region.

Don’t miss the chance to experience hospitality at its finest—reserve your stay today!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 122 reviews
Cleanliness: 7.01
Service: 9.48
Location: 9.32
Room Quality: 7.47
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
L
Leslie
8
Pros:

Smart tv that had Netflix, YouTube etc. Clean rooms and convenient restaurants nearby. Supermarkets close by as well. You are not too far from yatais as well

2025-10-12 via Nuitee
A
Andre partner
10
Pros:

N/a

2025-10-05 via Nuitee
B
BJ family
8
Pros:

Older hotel with very small rooms, even by Japan standards. 2 rooms we booked had black mold in bathrooms. There is no seal between tub and shower wall, making for a very easy mold trap.
Staff did their best and did move us to new rooms.

2025-09-16 via Nuitee
C
Christopher
10
Pros:

Was v pleased with room - good size for Japan, very comfortable in all respects.

2025-09-01 via Nuitee
J
Jami
10
Pros:

Easy to walk to many local attractions. Cable car line also very close. Breakfast was great. Good small but comfortable. Bath was nice. Staff were friendly.

2025-07-08 via Nuitee
C
Clare partner
6
Pros:

The hotel felt a bit old, there were lots of scuffs and marks around the room. The room was small, and the awkward position of the bathroom made it difficult to use what space there was. Breakfast was good with a lot of variety, but the coffee was only ok. There were free drinks in the evening, but you weren't allowed to sit downstairs to drink them, instead having to take them back to the room. The price was very reasonable so the hotel was excellent value for a short trip, but I wouldn't stay here for more than a couple of nights.

2025-06-19 via Nuitee
J
Julie
10
Pros:

Perfectly located.

2025-06-12 via Nuitee
A
Aaron partner
8
Pros:

Good for a short stay. Offered all the basic essentials you need. Would recommend.

2025-06-09 via Nuitee
L
Linzi
10
Pros:

Rooms very clean, with everything you needed for a comfortable stay. Staff friendly and helpful, very nice touch having free drink in the evening. Walkable to the Memorial park and museum, not too far to

2025-05-24 via Nuitee
D
Dinaz
8
Pros:

Very Clean and Comfortable

2025-05-21 via Nuitee
T
Tino
10
Pros:

I ground the property easy to access street car directly out side just a small walk to peace park

2025-05-19 via Nuitee
J
Jennifer partner
10
Pros:

A fairly nice, budget-friendly hotel in a great location—within walking distance of Hiroshima’s top sights. The rooms are compact but not overly tiny, offering a comfortable stay for the price.

Decent breakfast spread, happy hour and nice staff.

2025-05-12 via Nuitee
J
Jocelyn partner
8
Pros:

It is within walking distance of the peace museum and hondori street. The room was nice and big and the bathroom was nice and big as well.

2025-05-03 via Nuitee
N
Nicole partner
8
Pros:

This is a decent hotel, on a tram line, conveniently located to many of the sites of Hiroshima. Staff were friendly and helpful and will help with receiving your luggage if you decide to forward it to the hotel. Rooms are clean but very small, by far the smallest room we encountered in Japan. The beds were hard as rocks, very low to the ground, and the mattresses slid around on their bases. There is a step up into the unit bathroom that made going to the bathroom at night treacherous, and the slight step up to get out of the bathroom made getting out even more annoying. Breakfast is a decent mix of Japanese and Western options, and varies a bit from one day to the next.

2025-05-01 via Nuitee
D
Dominika
10
Pros:

Really great hotel. Location is superb for visiting sights. A few tram stops away from train station, clean, nice, with onsen. The mattress was rather hard, which I like.
Cons: Breakfast was not worth it in my opinion, also the cooling system was quite loud in the room.
Still definitely worth the price.

2025-04-29 via Nuitee
N
Navindra friends
6
Pros:

Staff was very professional and helpful. The hotel was conveniently located in close proximity to the memorial park, transportation and many restaurants. The only negative wasn’t had a dirty pillowcase that had a big red stain of make up or blood. I was disappointed because I used that pillow the first night. But they changed it right after I told them.

2025-04-27 via Nuitee
V
Verified traveler
10
Clean, good location and staff was really nice
Pros:

Very clean and everything is new. Good location. I spent almost one hour in the massage chair. A little complimentary drinks on the 1st floor was nice. Although I did not have a chance to use it, they have a service to keep the luggages for a while after checking out. Staff was very nice, communicative and helpful. If I will have another chance to come back to Hiroshima, I would like to stay in this hotel again.

2025-04-26 via Nuitee
C
claire
10
Pros:

Spotless and modern hotel. Extremely close to peace memorial park and the pier to get a ferry to Miyajima island. Lovely staff who are so helpful. Room is lovely and like all hotels/hostels in Japan amenities such as shampoo etc are provided. There is also a coin laundry which is handy if you are travelling between cities on your Japan trip. Would stay here again!

2025-04-25 via Nuitee
L
Lynn
10
Pros:

Room was very comfortable and clean, had good facilities including washing machine/dryer

2025-04-23 via Nuitee
H
Heather
10
Pros:

A great location situated very close to the Peace Park and a single tram line from Hiroshima station. A fantastic breakfast and comfortable beds, something not to be taken for granted in Japan!

2025-04-22 via Nuitee