Hotel AquaCity Riverside

Hotels
8.4 (802 reviews)
Sportova Ulica 1397/2 , Poprad , sk

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good food
Convenient location
Cons:
Heating issues
Limited drink offerings
Uncomfortable bedding

Categories

Cleanliness
7.54
Multiple reviews cite issues with cleanliness and room maintenance, including lack of warm water and inadequate cleaning.
Service
9.01
Overall positivity about staff willingness and helpfulness, as seen in several reviews.
Location
9.05
Conveniently located near main attractions, and many guests appreciate this.
Room Quality
7.5
Concerns mentioned about heating issues and uncomfortable sleeping arrangements in some rooms.
Amenities
8.03
Good amenities mentioned, especially related to the value of the aquapark included.
Value for Money
8.49
Generally perceived as good value, though some mention additional costs for drinks.
Food and Beverage
9.04
Food quality received consistently positive remarks, with variety and quantity appreciated.
Overall Experience
8.51
Many guests express a positive overall experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:43

Property Description

Unwind in Aquacity Riverside's Aquapark

Luxurious Amenities

Indulge in the Aqua Packet offering access to various pools, a 50-meter swimming pool, and a mesmerizing 3D laser show. Enjoy discounts at the sauna, spa center, fitness center, and cryotherapy procedures.

Comfortable Accommodations

Relax in well-equipped units with modern amenities like a flat-screen TV, minibar, and free WiFi. The bathroom with free toiletries ensures a comfortable stay.

Convenient Location

Explore nearby attractions like the Tatranska Lomnica and Stary Smokovec Ski Areas, as well as the historic centers of Spisska Sobota and Kezmarok.

Book your stay at Hotel Aquacity Riverside for a rejuvenating experience!

Important information:

During stays going through 24.december a mandatory fee is included, which includes a special Christmas dinner.
During stays going through 31.december a mandatory fee DOES NOT include a special New Year's Eve dinner and program. Dinner is served in a form of menu.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 802 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.51
I
Ing. Ivona • family_with_children • sk
7
2026-02-14 • via Nuitee
L
Lenka • family_with_children • gb
10
2026-02-11 • via Nuitee
K
Krzysztof • family_with_children • pl
3
Za 450zł ok
Pros:

Bardzo dobre śniadania i obiadokolacje.

Cons:

Odległość baraku- hotelu od budynku głównego do 500m
Wygląda zewnętrzny ,,hotelu,, NIE jest pokazany przy oglądaniu oferty .
Są piękne baseny i inne.
Recepcja oraz baseny i śniadania oraz obiady do 500m od budynku przejście po podwórku.
Hotel pod trybuną stadionu

2026-02-11 • via Nuitee
R
Rastislav • couple • sk
9
2026-02-10 • via Nuitee
I
Ingrid • family_with_children • sk
9
2026-01-31 • via Nuitee
M
Michal • family_with_children • ie
8
Pros:

All in one location spa/swimming pool/accommodation/food

Cons:

Definitely is to expensive for amount what you pay. Definitely is better idea to rent other accommodation and use Aqua facilities

2026-01-31 • via Nuitee
C
Csaba • family_with_children • hu
5
2026-01-30 • via Nuitee
K
Kristián • couple • sk
10
2026-01-30 • via Nuitee
L
Libor Motycka • solo_traveller • cz
8
2026-01-30 • via Nuitee
B
Bíró • couple • hu
8
Jól éreztük magunkat.
Pros:

Bőséges , változatos reggeli, kerűlve a különlegességeket. A vacsora is bőséges és változatos. Merészebb választék a reggelinél.
A szállás megfelelően felszerelt volt, bár az ár érték aránya nem a leg jobb. Szép fürdőszoba, hatalmas zuhanyfülke. Szép bútor, széf, kényelmes ágy.
Kissé kalandos volt az ottartózkodás, ám a Wellness bőven kárpótolt. Sokféle élmény elem, intenzív pezsgés. Ritka az ehez hasonló.

Cons:

Magyarként nem volt egyszerű az eligarodás. Valóban nincs a környéken senki aki magyarra tudná fordítani a tájékoztató kiadványokat?
A környék közvilágítása igeny szerény.

2026-01-29 • via Nuitee
L
Lewandowski • family_with_children • pl
5
Do przemyślenia
Pros:

Bardzo dobre posiłki. Restauracja Do 500m od pokoju hotelowego

Cons:

Hotel znajduje się pod trybuną stadionu.
Recepcja,
Restauracja
tj .śniadania i obiady to odległość do 500m od pokoju hotelowego
Trzeba za każdym razem chodzić do innego budynku po podwórku ( pogoda oraz temperatury bywają różne)
nie polecam takiego rozwiązania z małymi dziećmi.
Pokój superior nr 18.

2026-01-28 • via Nuitee
I
Ivan • family_with_children • sk
8
Pros:

Príjemná izba milé recepčne. Ústretový personál v reštaurácii

Cons:

Trošku som to tam musel hľadať kde je ten hotel

2026-01-28 • via Nuitee
S
stanislav • family_with_children • sk
8
2026-01-28 • via Nuitee
Ольга • couple • ua
10
2026-01-25 • via Nuitee
K
Kriš • couple • sk
9
2026-01-25 • via Nuitee
S
SANTBIR SINGH • solo_traveller • us
10
Pros:

Hotel staff .. specially front desk ladies and front desk manger is super awesome.. many thanks to them ..

Cons:

Expensive for price

2026-01-23 • via Nuitee
A
Andrea • family_with_children • sk
10
Pros:

Ubytovanie čisté,boli sme teraz v zime bolo tak teplo,že sme museli otvárať okná ,pohodlie ,veľmi sme boli spokojný.Vôbec nepočúvajte zlé recenzie ako sa hovorí sto ľudí sto chutí.

Cons:

Nebolo to nič hrozné,akurát osvetlenie k hotelu ale od aquasity bolo dostatnočné osvetlenie tak sa to dalo.

2026-01-23 • via Nuitee
T
Tomáš • extended_group • sk
8
2026-01-22 • via Nuitee
P
PETER • family_with_children • sk
6
Pros:

Raňajky výborné

Cons:

Večere veľmi slabé a studené jedlá
Veľmi drahé aj nealko nápoje

2026-01-22 • via Nuitee
K
Kövesi • couple • hu
5
Pros:

A reggeli és a vacsora változatos és izletes volt, a felszolgálás udvarias, pontos és gyors. Tiszta rendes volt minden, kényelmes a frdőszoba, a fürdő közel volt

Cons:

az auqvaparkban nem volt melegvízes medence, a welnes rlszlegbe bengedett az okos óra, urólag pedihóg kifizetteték a belépőt, a szoba kicsi volt, rossz helyen volt az ágy, ezért az asztal melletti szék már nem fért el, két személyes szobához két szék illene, az asztalnál nem volt világítás,

2026-01-21 • via Nuitee