Moritsubetsu

Hotels
9 (67 reviews)
Kamisato 738 , Tsubetsu , JP

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Garden
Hiking
See all facilities

Review Highlights

Pros:
Relaxing onsen
Beautiful natural location / wildlife (deer, birds)
Attentive/charming staff
Comfortable, spacious rooms
Good / varied breakfast
Free parking and trails
Cons:
Evening meal quality (reheated feel, too much red meat)
Isolated location / difficult access in winter
Occasional restaurant noise from other guest groups

Categories

Cleanliness
9
Not mentioned in reviews; standard quality for this hotel tier.
Service
9.7
Consistently praised: staff described as 'aux petits soins', 'charmant' and attentive; guest reports attentive, caring personnel.
Location
9.7
Strong positive sentiment: isolated, peaceful natural setting with forest, trails, great views and wildlife (deer, birds); ideal for nature walks and forest bathing.
Room Quality
9.2
Rooms described as comfortable and spacious; generally positive comments about room comfort.
Amenities
9.6
Onsen repeatedly highlighted as excellent and relaxing; parking, trails and wildlife-viewing areas also praised.
Value for Money
9
Not mentioned in reviews; standard quality for this hotel tier.
Food and Beverage
7.5
Mixed: breakfasts described as varied and very good, but several guests disappointed by the evening meal (reports of reheated-feel dishes, excessive red meat) and occasional restaurant noise from groups.
Overall Experience
8.3
Generally tranquil, relaxing and nature-focused stay with excellent service and onsen, but overall impression tempered by dinner quality issues, occasional noise and the property's isolation in winter.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:08

Property Description

Nature Retreat by Akan National Park

Experience tranquility at Moritsubetsu, nestled by Akan National Park. Relaxation and Wellness are at the forefront with public hot-spring baths, a sauna, and private hot-spring options. Indulge in traditional comforts with tatami rooms, futon bedding, and Yukata robes.

Local Exploration and Activities

Embark on scenic walks in the lush garden or explore nearby attractions like Tsubetsu Pass Observatory and Bihoro Pass. Cultural Immersion awaits as guests can enjoy Japanese set menus and purchase local products at the souvenir shop.

Convenient Amenities and Accessibility

Stay connected with free WiFi in the lobby and reach key destinations easily with the JR Kitami Train Station nearby. With Memanbetsu Airport just an hour away, book your stay at Moritsubetsu for a memorable getaway.

Important information:

The public hot-spring bath is available from 15:00 to 23:30 and from 05:00 to 09:30.

Please be informed that this is a nonsmoking property.

Guests are required to contact the property at least 3 days prior to the check-in date, to confirm your reservation. Contact details can be found on the booking confirmation.

Guests arriving after 19:00 must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.


Abashiri (around a 90-minute drive from the property) city offers a tour course every year from late January to early March, where guests can board the ice breaker Aurora and experience a ride across drift ice. The property does not carry out reservations for the tour, however.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests must check in by 19:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MMB

Location

Guest Reviews

9
Based on 67 reviews
Cleanliness: 9
Service: 9.7
Location: 9.7
Room Quality: 9.2
Amenities: 9.6
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 8.3
N
Nivanka • couple • au
8
Pros:

The public onsen at the hotel was beautiful. There was an outdoor onsen that was so beautifully made - rocks with moss, dappled sunlight, birds singing. The hotel was also located opposite Nonnonomori centre which has a great cafe and short walks around a beautiful forest.

Cons:

The restaurent had very limited vegetarian options. The initial room we were given had a smoke smell. But when this was raised with staff, they responded quickly and gave us a different room.

2026-10-25 • via Nuitee
P
Philipp • couple • se
8
2026-10-19 • via Nuitee
M
Markus • solo_traveller • at
10
sehr gutes Hotel
Pros:

Sehr gutes Onsen am Dach. Buffet in der Früh sehr gut. Genügen Parkplätze vorhanden. Recht große Zimmer

Cons:

Beschilderung zum Spa ( Massage) war keine. Hier wäre eine Beschriftung gut.

2026-10-15 • via Nuitee
L
lin • solo_traveller • tw
8
Pros:

位在大馬路邊，背靠濃密森林！溫泉古溜！餐食日式+法式！很不錯的溫泉旅館！

Cons:

要開15公里的山路！冬天道路封閉！

2026-10-10 • via Nuitee
K
Koichi • couple • jp
7
今回北海道で4泊しました。中でも一番楽しみにしていた‟森つべつ”さんでした。
Pros:

朝食、夕食、ロケーションは最高

Cons:

お布団が少し汚れていた。（我々が汚したのかも）ベットにリフォームすれば？

2026-10-07 • via Nuitee
N
Noa • couple • il
7
2026-09-17 • via Nuitee
R
Richard • couple • us
10
Beautiful place to visit.
Pros:

Excellent facility, friendly and accommodating staff. Food was excellent with very hospitable rooms and bath.

2026-09-15 • via Nuitee
K
KAZUO • couple • jp
9
自然の中でゆったりと過ごせた。
Pros:

森の中のロケーションが非常に良かった。外国人美に出会った団体客もいなく静かに過ごせた。温泉の質が良かった。朝食、夕食ともオリジナリティーがあり美味であった。

Cons:

特になし

2026-09-06 • via Nuitee
K
Koaze • couple • jp
7
Pros:

ロケーションが大変良く、食材の豊富な良い朝食でした。温泉も素晴らしかった。

Cons:

夕食のアラカルトのメニューがもう少し充実してほしい。

2026-09-06 • via Nuitee
E
Eiji • couple • jp
10
2026-09-01 • via Nuitee
S
Sandra • couple • cz
10
A beautiful hidden gem surrounded by greenery
Pros:

The room was nice and clean and the accommodation itself was very comfortable and welcoming. The overall atmosphere was very calm. The kimonos available for wearing during the stay were a nice touch. The onsen, especially the one outside, was magic. Also, the breakfast buffet was amazing! We really appreciated the location which enabled us to explore the Mashu NP. Overall, a perfect choice for our first two nights in Japan. Thank you for a lovely stay!

2026-08-31 • via Nuitee
S
Stefan • solo_traveller • be
10
Pros:

Great little hotel lost in the middle of the woods, with a nice onsen. Comfortable room, and nice traditional restaurant. 100% worth the drive

Cons:

If you book dinner with the room, last seating takes place at 6:30, which is a bit early

2026-08-26 • via Nuitee
T
Tomoaki • solo_traveller • jp
9
2026-08-18 • via Nuitee
L
Leong • couple • sg
10
A tranquil holiday destination.
Pros:

Beautiful and peaceful location. Comfortable room and good service.

Cons:

Nothing

2026-06-27 • via Nuitee
V
van opdenbosch • couple • be
8
Séjour dans la nature
Pros:

Plongé ds la nature, un ryokan ds son jus.
Personnel charmant et onsen agréable.
Chambre confortable et spacieuse.
Petit déjeuner varié et très bon.
Parking garanti et gratuit, calme absolu et le plaisir de voir des daims le soir dans le beau jardin!

Cons:

Un peu déçus par le repas du soir, pas de recherche et l’impression de plats sortis du frigo/ réfrigérateur? et réchauffés rapidement,
Le ryokan est relativement isolé heureusement un col proche et ouvert ns a permis de découvrir ce que ns souhaitions voir ds la région.

2026-06-14 • via Nuitee
P
PATRICK • solo_traveller • fr
10
Pros:

Personnel aux petits soins. Onsen très bien. Emplacement au milieu de la forêt.

Cons:

Rien

2026-06-04 • via Nuitee
J
Jean • family_with_children • ph
10
Pros:

Amazing relaxing onsen, nearby forest bathing, amazing views, good breakfast

2026-05-11 • via Nuitee
S
Suzanne • couple • gb
10
Saw deer feeding outside lounge area - large area for viewing outside with seeds out for birds - near nice nature walk p
Pros:

Location wildlife onsen good

Cons:

Nothing

2026-05-10 • via Nuitee
C
Celine • couple • jp
8
Hotel isolé avec des onsen et entouré de trails et d'animaux sauvages.
Pros:

L’hôtel est sympa, mais un peu isolé en hiver : il faut faire un grand détour, car la route principale est fermée.
Les onsen sont très agréables, et les sentiers tout autour ont l’air splendides.

J’espère apercevoir l’hermine blanche, qui passe parfois le soir devant les vitres du lobby… mais pas de chance pour l’instant !
En revanche, on peut admirer de nombreux oiseaux magnifiques depuis le lobby — un vrai spectacle !

Cons:

Le repas du soir était correct, mais il y avait beaucoup trop de viande rouge à mon goût — je n’ai pas réussi à tout finir.
La salle du restaurant était calme, jusqu’à l’arrivée d’un groupe de touristes chinois très bruyant. Dommage, car l’ambiance était agréable avant cela.

2026-03-11 • via Nuitee
C
CHENG-JHIH • couple • tw
10
Pros:

這裡的溫泉體驗非常棒！早上到晚上都能夠好好享受這裡的溫泉，我去的時間是一月中，非常的寧靜舒適，非常放鬆的旅遊體驗。

2026-01-25 • via Nuitee