Queen Central Hotel - Ben Thanh Market

Hotels
38 - 40 Nguyen An Ninh , Ho Chi Minh City , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Nearby halal restaurants
Helpful staff with relocation
Cons:
Dirty rooms
Rude staff
Cockroaches

Categories

Cleanliness
3.45
Many reviews mentioned issues with cleanliness, including dirty rooms and cockroaches.
Service
7.95
Mixed reviews on service; some mentioned rude staff but also noted helpfulness in relocating rooms.
Location
8.95
Consistently praised for its proximity to Ben Thanh Market and various halal restaurants.
Room Quality
4.45
Problems with room cleanliness and maintenance were highlighted, including broken amenities.
Amenities
5.45
Basic amenities provided but noted lack of cleaning service and water bottles.
Value for Money
6.45
Some guests found it affordable, but issues with room quality affect perceived value.
Food and Beverage
7.45
Positive remarks regarding nearby halal food options, though the hotel itself lacks food service.
Overall Experience
5.45
General dissatisfaction due to cleanliness issues and negative experiences at check-in.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:29

Property Description

Central Location in Ho Chi Minh City
Located in the heart of Ho Chi Minh City, Queen Central Hotel - Ben Thanh Market offers convenience and easy access to the bustling city life. Situated just 100 meters from the famous Ben Thanh Market, guests can immerse themselves in the vibrant local culture and explore the nearby attractions such as the Fine Arts Museum.

Modern Amenities and Services
The hotel boasts air-conditioned rooms equipped with a flat-screen TV, minibar, and private bathroom. Stay connected with free WiFi throughout the property and enjoy the convenience of the on-site restaurant. Additionally, take advantage of the 24-hour front desk for currency exchange, ticketing, and tour services.

Airport Transfers and Convenience
With the Tan Son Nhat International Airport only 8 km away, Queen Central Hotel - Ben Thanh Market offers airport transfers for a hassle-free arrival and departure experience. Book your stay now and indulge in the comfort and convenience of this centrally located hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for VND 100,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 3.45
Service: 7.95
Location: 8.95
Room Quality: 4.45
Amenities: 5.45
Value for Money: 6.45
Food and Beverage: 7.45
Overall Experience: 5.45
U
ULUGBEK • solo_traveller • ru
1
2026-06-17 • via Nuitee
M
Mai • extended_group • au
1
Unbelievable
Pros:

Location

Cons:

So filthy so dirty never stay there again

2026-06-15 • via Nuitee
M
Mhazee • couple • ph
4
If I would have the choice to stay here i will not staying here
Pros:

None

Cons:

Everything, the rudeness of the staff, the not so good facility of the hotel

2026-06-10 • via Nuitee
I
IKLIM • couple • my
6
2026-05-29 • via Nuitee
T
Thanh • solo_traveller • vn
8
Thoải mái, sẽ tiếp tục lan sau
Pros:

Thích sự thoải mái và trung tâm

2026-05-27 • via Nuitee
T
TAHIR AZIZ KHAN • solo_traveller • sa
8
2026-05-25 • via Nuitee
T
TAHIR AZIZ KHAN • solo_traveller • sa
8
2026-05-25 • via Nuitee
T
Trang • couple • ca
1
They don’t have the room even you book on online with Booking.com
2026-05-07 • via Nuitee
J
Josh • solo_traveller • gb
1
Pros:

Hotel was full on arrival

2026-03-27 • via Nuitee
L
Laura-Pauline • couple • de
1
Pros:

nichts.

Cons:

Es gab Bettwanzen und sämtliche andere Tiere. Die Betten waren dreckig und es gab viel schimmel. Sind sofort wieder gegangen, nachdem das zweite Zimmer noch schlimmer als das erste war

2026-03-16 • via Nuitee
K
Kamarul • couple • my
10
Pros:

clean

Cons:

nothing

2026-03-04 • via Nuitee
N
Nhi • extended_group • my
1
Pros:

Bad hotel at the center

2026-02-12 • via Nuitee
C
Cosain • extended_group • ph
1
The owner there is not approachable she didn’t want to help the customer regarding to their concern .
2026-02-10 • via Nuitee
K
Kartini • family_with_children • bn
1
Scammer
Pros:

Already do booking from apps. but they give my booking to walkin customer

Cons:

They are scammer

2026-01-30 • via Nuitee
S
SURIYA • family_with_children • my
1
Pros:

Please dont choose this hotel.. Since you arrive hotel will give a piece of paper note.. Room broken... And the paper look like normally use for many time.. That mean alway happen. Please dont choose the hotel event cheap room... Not recommended

Cons:

Please dont choose this hotel.. Since you arrive hotel will give a piece of paper note.. Room broken... And the paper look like normally use for many time.. That mean alway happen. Please dont choose the hotel event cheap room...we need to find another hotel in peak seasons.. Very bad.. Not recommended

2026-01-30 • via Nuitee
P
Petri • couple • fi
3
Tulipa koettua. Ei enä koskaan tähän paikkaan
Pros:

En mistään

Cons:

Yleisilme ja henkilökunta melkoisen ikävän oloista.

2026-01-29 • via Nuitee
M
Margaux • couple • fr
1
A fuir
Pros:

J’ai aimé l’accueil de l’une des réceptionnistes et la proximité avec le marché Ben than

Cons:

Le non professionnalisme quasi agressif de l’autre réceptionniste.
La première nous a accueillis chaleureusement. L’autre nous parle mal, reste sur son téléphone lorsque nous la sollicitons et nous fait patienter lorsqu’elle regarde des vidéos.
Par ailleurs j’avais réservé une chambre double deluxe 23m2 et j’ai eu d’abord une chambre groupe puis l’on m’a demandé de changer de chambre et je me suis retrouvée dans une chambre simple 18m2 et 2 lits simples, tout en ayant payé pour la chambre double deluxe.
Nous avons également été témoins de l’agression d’une jeune femme au sein même de l’hôtel par plusieurs hommes, sans aucune réaction de l’hôtel.
Entre l’accueil exécrable et la propreté inexistante (couloirs sales et malodorants, douches jamais frottées, poils et cheveux dans la salle de bain à l’arrivée, traces de chaussures sur le tapis de bain, fourmis, et j’en passe) et la chambre ne correspondant pas je ne recommande pas du tout.

2026-01-29 • via Nuitee
Y
Ynaya • couple • yt
10
Tranquille
Pros:

L’accueil de personnel ainsi que la propreté

2026-01-27 • via Nuitee
J
Jorge • family_with_children • ar
1
Horrible
Pros:

Nada lo mas feo que he conocido

Cons:

Asqueroso sucio y mal atendido

2026-01-25 • via Nuitee
M
Mustafa • couple • tr
1
2026-01-23 • via Nuitee