Queen Central Hotel

Hotels
•
Independent
6.2 (233 reviews)
38-40 Nguyen An Ninh st, Dist 1, Ho Chi Minh City, 70000 , Ho Chi Minh City , VN
84-28-38277169

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Facilities

Lot hours - 24 hours
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Safe-deposit box at front desk
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Good location
Nearby halal restaurants
Helpful staff with relocation
Cons:
Dirty rooms
Rude staff
Cockroaches

Categories

Cleanliness
3.45
Many reviews mentioned issues with cleanliness, including dirty rooms and cockroaches.
Service
7.95
Mixed reviews on service; some mentioned rude staff but also noted helpfulness in relocating rooms.
Location
8.95
Consistently praised for its proximity to Ben Thanh Market and various halal restaurants.
Room Quality
4.45
Problems with room cleanliness and maintenance were highlighted, including broken amenities.
Amenities
5.45
Basic amenities provided but noted lack of cleaning service and water bottles.
Value for Money
6.45
Some guests found it affordable, but issues with room quality affect perceived value.
Food and Beverage
7.45
Positive remarks regarding nearby halal food options, though the hotel itself lacks food service.
Overall Experience
5.45
General dissatisfaction due to cleanliness issues and negative experiences at check-in.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:29

Property Description

Experience the heart of Ho Chi Minh City at Queen Central Hotel, where convenience meets comfort.

Prime Location
Situated just steps from the vibrant Ben Thanh Market and a short stroll from Bui Vien Walking Street, our hotel places you in the midst of the city's best shopping and dining experiences.

Luxurious Comfort
Our 60 air-conditioned rooms are thoughtfully designed for your relaxation, featuring minibars, flat-screen televisions, and private bathrooms equipped with rainfall showerheads. Enjoy complimentary wireless internet access to stay connected throughout your stay.

Exceptional Amenities
Indulge in delicious meals at our onsite restaurant or take advantage of 24-hour room service. Revel in our bar/lounge, and let our friendly concierge services enhance your visit. With convenient access to an airport shuttle and free parking, your comfort is our priority.

Book your stay at Queen Central Hotel today for an unforgettable experience in the bustling city!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.2
Based on 233 reviews
Cleanliness: 3.45
Service: 7.95
Location: 8.95
Room Quality: 4.45
Amenities: 5.45
Value for Money: 6.45
Food and Beverage: 7.45
Overall Experience: 5.45
K
Kamarul • couple • my
10
Pros:

clean

Cons:

nothing

2026-03-04 • via Nuitee
N
Nhi • extended_group • my
1
Pros:

Bad hotel at the center

2026-02-12 • via Nuitee
C
Cosain • extended_group • ph
1
The owner there is not approachable she didn’t want to help the customer regarding to their concern .
2026-02-10 • via Nuitee
K
Kartini • family_with_children • bn
1
Scammer
Pros:

Already do booking from apps. but they give my booking to walkin customer

Cons:

They are scammer

2026-01-30 • via Nuitee
S
SURIYA • family_with_children • my
1
Pros:

Please dont choose this hotel.. Since you arrive hotel will give a piece of paper note.. Room broken... And the paper look like normally use for many time.. That mean alway happen. Please dont choose the hotel event cheap room... Not recommended

Cons:

Please dont choose this hotel.. Since you arrive hotel will give a piece of paper note.. Room broken... And the paper look like normally use for many time.. That mean alway happen. Please dont choose the hotel event cheap room...we need to find another hotel in peak seasons.. Very bad.. Not recommended

2026-01-30 • via Nuitee
P
Petri • couple • fi
3
Tulipa koettua. Ei enä koskaan tähän paikkaan
Pros:

En mistään

Cons:

Yleisilme ja henkilökunta melkoisen ikävän oloista.

2026-01-29 • via Nuitee
M
Margaux • couple • fr
1
A fuir
Pros:

J’ai aimé l’accueil de l’une des réceptionnistes et la proximité avec le marché Ben than

Cons:

Le non professionnalisme quasi agressif de l’autre réceptionniste.
La première nous a accueillis chaleureusement. L’autre nous parle mal, reste sur son téléphone lorsque nous la sollicitons et nous fait patienter lorsqu’elle regarde des vidéos.
Par ailleurs j’avais réservé une chambre double deluxe 23m2 et j’ai eu d’abord une chambre groupe puis l’on m’a demandé de changer de chambre et je me suis retrouvée dans une chambre simple 18m2 et 2 lits simples, tout en ayant payé pour la chambre double deluxe.
Nous avons également été témoins de l’agression d’une jeune femme au sein même de l’hôtel par plusieurs hommes, sans aucune réaction de l’hôtel.
Entre l’accueil exécrable et la propreté inexistante (couloirs sales et malodorants, douches jamais frottées, poils et cheveux dans la salle de bain à l’arrivée, traces de chaussures sur le tapis de bain, fourmis, et j’en passe) et la chambre ne correspondant pas je ne recommande pas du tout.

2026-01-29 • via Nuitee
Y
Ynaya • couple • yt
10
Tranquille
Pros:

L’accueil de personnel ainsi que la propreté

2026-01-27 • via Nuitee
J
Jorge • family_with_children • ar
1
Horrible
Pros:

Nada lo mas feo que he conocido

Cons:

Asqueroso sucio y mal atendido

2026-01-25 • via Nuitee
M
Mustafa • couple • tr
1
2026-01-23 • via Nuitee
S
Samantha • family_with_children • au
2
2026-01-20 • via Nuitee
A
ALLYSIAH • family_with_children • my
5
2026-01-12 • via Nuitee
F
Fermilah • extended_group • my
1
Bad. Not recommended. Please stay away from this hotel.
Pros:

None. The receptionist is bad and everything about this hotel is bad.

Cons:

All. From the start till the end, this hotel is a huge scam.

2026-01-08 • via Nuitee
M
mohd amsyar • family_with_children • bn
4
Pros:

location of the hotel

2025-12-28 • via Nuitee
N
Nurul Shafiqah • extended_group • my
8
Pros:

Very close to the ben tanh market and easy to find halal food

Cons:

The room not really clean. My bed has cockroaches

2025-12-25 • via Nuitee
X
Xiao Zhang • solo_traveller • cn
4
2025-12-23 • via Nuitee
A
Abdul Rashid • extended_group • sg
1
Pros:

Not clean

Cons:

Not clean and toilet is dirty

2025-12-21 • via Nuitee
R
Rozman Azmi • extended_group • bn
1
2025-12-19 • via Nuitee
R
Rozman Azmi • extended_group • bn
3
Sum up, it is affordable its just one of the room's air conditioner was not working well and did complain but no act
Pros:

Early check-in allowable(with extra payment of 500k Dong), rooms has two single bed, Location next to halal restaurants and price affordable.

Cons:

Low maintenance and moderately clean

2025-12-19 • via Nuitee
S
Saifol • family_with_children • my
8
2025-12-10 • via Nuitee