Grand La Walon Hotel

Hotels
8.5 (2302 reviews)
Jalan Benesari , Legian , id

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Noisy room
Cleanliness issues
Damp rooms

Categories

Cleanliness
7.71
Average feedback on cleanliness; noted issues with moldy smells and some dirty bathrooms.
Service
9.18
Staff were frequently praised for being amazing and helpful.
Location
9.22
Great location, close to restaurants and attractions.
Room Quality
7.67
Room issues reported including dampness and noise, but some rooms noted as clean.
Amenities
8.7
Good pool facilities and decent breakfast offerings.
Value for Money
8.66
Good value as noted in several reviews.
Food and Beverage
8.21
Breakfast offerings received positive remarks.
Overall Experience
8.68
Overall positive stays noted despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:46

Property Description

Convenient Location
Located in the vibrant Legian area, Grand La Walon Hotel offers easy access to nearby restaurants and shops, perfect for exploring the lively surroundings on foot.

Relaxing Amenities
Unwind in the outdoor pool, garden, or pamper yourself at the on-site spa center. The hotel's neutral-toned rooms feature modern amenities like air conditioning, flat-screen TVs, and comfortable sofas, ensuring a relaxing stay.

Exceptional Services
With a 24-hour front desk, guests can enjoy services ranging from babysitting to tour arrangements. From airport transfers to valet parking, the hotel ensures a seamless experience for all visitors.

Experience the perfect blend of convenience and comfort at Grand La Walon Hotel - book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.5
Based on 2302 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
P
Paula couple au
8
Nice but not as good as previous stays at this hotel.
Pros:

Great location, as we have been there 2 previous times for a walk to the beach or Garlic Lane. The pool is always good and well managed, and the staff were friendly and helpful. Our room was comfy and clean

Cons:

We found that some of the good restaurants we used to go to are no longer there because they have closed. The staff were previously 10/10, but this time not as attentive and would score 7/10. The breakfast is simple but could be improved with changes during the week. There were also a lot of children and not school holidays, with a large group that made a lot of noise.

2026-08-29 via Nuitee
R
Riahin solo_traveller au
1
Not worth your stay.
Pros:

Location

Cons:

Huge number of things.
1. Wifi did not work in my room.
2. Unclean
3. Only one key, so can’t use electricity while out to charge my stuff (laptop, phone, charger) and they refused to give me extra one only one key per room.
4. Staff and manger were not helpful.
5. When you have a shower it leaks thru the whole bathroom due to bad design.

Spoke to manager about my issues with the room, she just gave excuses. At end of the conversation I asked her one simple question “during this whole talk you never once asked how we could fix these issues for me as a customer” she was dumb founded, she still did not help with any the issues.

And to top it all off I asked for ice for my drinks, they stated $3 AUD for ice and $5AUD for room service fee.

Overall really bad experience I am aware it was good value for money but when you don’t get looked after as a customer it’s not good.

2026-08-28 via Nuitee
B
Burghley61 extended_group au
10
Staff and facility is so good
Pros:

The breakfast is always fabulous

Cons:

That I couldn’t leave the aircon on in the room while I was away

2026-08-28 via Nuitee
G
Gina couple au
8
Relaxing and happy stay at a welcoming and well run hotel
Pros:

as always the staff make the stay worthwhile, they are just delightful and always helpful. the location is fantastic and the facilities are good.

Cons:

some more work on maintenance is needed and please get new kettles.

2026-08-27 via Nuitee
J
Jodine couple au
7
Pros:

Staff are extremely friendly and when you are needing something they are on to it straightaway, food is amazing

2026-08-26 via Nuitee
L
Lynton family_with_children au
10
We love Grand La Walon
Pros:

location in awesome

Cons:

rooms are a little dated, but they are cleaned to perfection

2026-08-26 via Nuitee
C
christian solo_traveller fr
7
Un bon hôtel malheureusement trop bruyant
Pros:

Les chambres sont modernes et assez bien équipées mais le vieillissement commence à faire son effet (usure des meubles, évacuations d'eau moins efficaces)
Excellent rapport qualité/prix
Nombreux commerces autour de l'hôtel mais ceux-ci sont surtout des salons de massage ou de tatouage !
Personnel d'une très grande gentillesse mais la réception n'est pas toujours serviable (refus de prendre en charge mes cartes postales déjà timbrées ; la poste n'ouvrait qu'à 10 heures et je quittais l'hôtel à 9 heures)
La cuisine est bonne au restaurant avec des prix compétitifs (par rapport aux restaurants des alentours). Il est avantageux d'y prendre ses repas si on supporte le bruit des téléviseurs
La piscine, située au milieu de l'hôtel, est assez longue pour qu'on puisse y nager mais elle génère beaucoup de bruit vers les chambres qui donnent toutes sur elle
La plage est à cinq minutes à pied mais il s'agit d'une plage pour surfeurs (nombreux rouleaux), pas vraiment pour baigneurs

Cons:

J'ai effectué cette année deux séjours de 4 nuits en août avant et après un séjour à Ubud. J'avais beaucoup apprécié l'hôtel en 2026 où j’avais effectué également deux séjours mais, cette fois, je l'ai trouvé beaucoup trop bruyant en raison d'une clientèle sans grande éducation.
Cet hôtel favorise largement une clientèle australienne populaire et cela se ressent : diffusion permanente dans la salle de restaurant de matchs de rugby en continu et avec le son très fort, politique de prix favorisant l'achat de bouteilles de bière par cinq unités à la fois, piscine transformée en fumoir, irrespect des horaires nocturnes de tranquillité (il a fallu faire appel à la réception pour que tout rentre dans l'ordre)

2026-08-26 via Nuitee
S
Shelley couple au
10
2026-08-26 via Nuitee
N
Nawal couple fr
5
Pros:

Le petit déjeuner était assez varié et bon, le personnel est assez sympathique.

Cons:

La chambre 221 est infesté de punaises de lit ! Nous avons dû changer 2 fois de chambre c’est inadmissible, de plus aucun geste commercial a été effectué le personnel c’est tout simplement excuser. Sans oublier que à début le personnel voyait pas le problème, franchement ayant déjà eu des punaises c’est un véritable cauchemar c’est un scandale !!!!

2026-08-25 via Nuitee
J
Jordan solo_traveller au
10
Pros:

Staff were so friendly, food was great and location was central to everything we needed

Cons:

Mattress was a little hard but they gave us a mattress topper which fixed it

2026-08-23 via Nuitee
A
Adele solo_traveller au
5
Pros:

The staff were wonderful, the room was ok had everything you needed, the restaurant and meals were fantastic

Cons:

Location was horrendous, noise 24/7 especially if you had an outer room, like 222 to 231, the beds were like sleeping on a wooden plane, the pillows were like rocks and yes l know the Balinese motel beds a firmer than Australia but this was hard and yes we paid about 78 a night but the price shouldn't matter as l went on the photos and description and the reviews then price and the last thing was the pool area l felt like l was intruding not because of staff but because if other patrons

2026-08-23 via Nuitee
O
Oldboywags solo_traveller au
10
2026-08-20 via Nuitee
U
Ureta family_with_children ec
8
Vacaciones en Bali
Pros:

La ubicación, la pileta y el trato del personal

Cons:

Si bien no estaba del todo sucio podría estar mejor

2026-08-20 via Nuitee
F
Fanny family_with_children fr
7
Un excellent rapport qualité prix
Pros:

Un hôtel peu cher, très propre. Très bon petit déjeuner .

Cons:

Les lieux sont vieillissants même si l’hôtel est très bien tenu.

2026-08-19 via Nuitee
N
Natalie solo_traveller au
10
Pros:

The staff, location, value for money

Cons:

How other tourist put towels on the pool chair and leave. Claiming ownership

2026-08-18 via Nuitee
B
Bohumil couple cz
8
2026-08-17 via Nuitee
N
Nicole solo_traveller au
10
2026-08-17 via Nuitee
J
Joseph couple us
10
Overall great value!
Pros:

I love the pool its the best for the best price
The service is good and the prices are a good deal! Also very good breakfast

Cons:

Need to replace the room towels because they are too old
Toilet needs more cleaning

2026-08-16 via Nuitee
E
erik solo_traveller th
10
Comfortable
Pros:

Great hotel, great staff, great location, great restaurant. Recomended

2026-08-16 via Nuitee
R
Ryan solo_traveller au
7
2026-08-15 via Nuitee