Hôtel BLUE SKY

Un desastre, no lo recomiendo para nada. El mismo dia a las 23 hs me cancelaron la reserva. Primero me dijeron que la habitacion no tenia agua, lo cual dije vale no hay problema, dormire igual. Luego me dijeron que ya habian alquilado la habitacion y no me dieron ninguna solucion, que me busque la vida. Sin dudas no lo recomiendo para que le pase a nadie mas.

L'accueil, l'emplacement et le petit déjeuner très gourmand.

Un endroit parfait avec un bon staff accueillant et a l écoute et pour les chambre rien n a dire que sa soit pour la propreté et le confort

Amabilité

Niché au cœur de la médina, cet hôtel offre une parenthèse enchantée avec son architecture traditionnelle sublime et son accueil d'une gentillesse rare. C'est l'adresse idéale pour savourer le calme d'un patio authentique tout en étant à deux pas de l'effervescence des souks de Fès.

Séjour agréable à l’hôtel BlueSky. Personnel accueillant et chambre propre. Bon rapport qualité/prix.

Amazing stay at BlueSky hotel , The rooms are clean and comfortable, staff are very friendly and helpful, and the location is perfect. Highly recommended for anyone visiting Fes. Will definitely come back!

People are very helpful, nice and pleasant

Wonderful place in the heart of Fes. A wonderful place in the heart of Fes. Excellent location, very close to the Blue Gate and the magnificent medina, which makes the city so magnetic! The hotel staff is very friendly, the rooms are clean, some of them need replacing the furniture, but for a short stay the hotel is great. In the morning the restaurant serves a delicious breakfast, very close there is a wonderful restaurant for lunch, dinner and shops. Do not miss the evening to visit the Blue Gate and the wonderful market there, you will also find wonderful restaurants for dinner!

Hello,

I am writing to formally report a very unpleasant and distressing experience during my stay in Fez.

I had a reservation at Riad Le Cèdre d’Argent. Upon arrival, Google Maps directed us to an unsafe and distant location, with no clear instructions provided by the riad on how to reach the property safely. As a result, we were approached by an unofficial guide who led us through uncomfortable and unsanitary alleys, creating a strong sense of insecurity.

Due to this situation, we decided not to proceed with the stay at the riad.

The same individual then took us to another hotel outside the medina, where we later discovered we were charged nearly double the regular nightly rate. The room conditions were unacceptable: extremely cold and humid, bathroom without proper shower enclosure, clogged drainage, and overall poor hygiene.

When we expressed our intention to stay only one night and look for alternative accommodation the next day, the receptionist stated that we were forced to pay for all nights or none, which felt coercive and abusive.

This sequence of events caused significant distress and financial loss and does not meet any reasonable standard of hospitality or consumer protection.

I am requesting that this complaint be formally reviewed and that appropriate measures be taken, including reimbursement consideration.

I look forward to your response.

Kind regards,
Vander Teles

Établissement propre

Hôtel traditionnel avec une décoration authentique qui reflète parfaitement le charme de Fès. Les chambres et les espaces communs sont très propres et bien entretenus.
Le personnel est accueillant, professionnel et toujours prêt à aider, avec un service de grande qualité.
La nourriture est délicieuse, surtout le petit-déjeuner qui est varié et préparé avec des produits frais.
L’ambiance est calme et agréable, idéale pour se reposer et profiter du séjour.

Je recommande vivement cet hôtel et j’y reviendrai avec plaisir.

Emplacements magnifiques , gentillesse du personnel, rapport qualité prix

Un hôtel d' exception ,personnel aux petits soins un petit déjeuner très copieux et varié ,l'emplacement est idéal avec possibilité de parking.