Cerro Atlantico by Umbral

Hotels
•
Umbral
7.1 (1103 reviews)
Rua Fernão Magalhaes, Cerro Alagoa , Albufeira , pt

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Terrace
Family rooms
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Cleanliness issues
Rude service

Categories

Cleanliness
5.93
Multiple reviews mentioned issues affecting cleanliness, including instances of cockroaches and outdated furniture.
Service
7.4
Some guests noted the staff was rude or demanding, yet others found the staff friendly.
Location
8.44
Many guests praised the location as excellent, close to the old town and shops.
Room Quality
6.39
Comments highlighted issues with furniture comfort and outdated features in the rooms.
Amenities
6.92
Some amenities were mentioned positively, but the need for upgrades in furnishings was noted.
Value for Money
6.88
General sentiment was mixed; many felt it was priced fairly but had some grievances that lowered perceived value.
Food and Beverage
6.93
No specific reviews mentioned food and beverage, so it aligns with expected standards for this hotel tier.
Overall Experience
7.9
Most guests reported a pleasant stay overall, despite notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:40

Property Description

Tranquil Setting and Outdoor Pool
Nestled in the heart of Albufeira City Centre, Cerro Atlantico offers a serene escape with an outdoor swimming pool and sun terrace for ultimate relaxation.

Fully Equipped Apartments
Experience comfort and convenience in our apartments, each featuring a dining and seating area with cable TV, a private bathroom with complimentary toiletries, and a well-equipped kitchen for preparing meals.

Endless Activities and Nearby Attractions
From golfing and snorkeling to exploring Fisherman's Beach just 400 meters away, there is no shortage of entertainment. With Old Town Square and Vilamoura in close proximity, adventure awaits at Cerro Atlantico.

Book now for an unforgettable stay at Cerro Atlantico, where luxury meets leisure in Albufeira!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 1103 reviews
Cleanliness: 5.93
Service: 7.4
Location: 8.44
Room Quality: 6.39
Amenities: 6.92
Value for Money: 6.88
Food and Beverage: 6.93
Overall Experience: 7.9
C
Carlos Lisandro • family_with_children • ar
1
Horrible
Pros:

UNA ESTAFA! Llegamos y nos encontramos que estaba todo el establecimiento en construcción, sin pileta todo sucio y ruidoso. La verdad que no cumplen con la foto y no es el lugar que dicen ser. Los colchones son viejos y de goma espuma.
No sé comunican con el huésped ni les importa lo que pagues, te brindarán el servicio que ellos quieren. Realmente hay miles de opciones más viables y con mejor calidad precio que está en albufeira.

Cons:

Ni se gasten en alquilar este lugar, puede arruinarles las vacaciones

2026-03-14 • via Nuitee
E
Elin • family_with_children • se
9
Pros:

Bra läge, bra städat och bra planlösning.
Mycket bra pris och jag vill boka igen.

Cons:

Svårt att checka in. Blev problem i kommunikationen.
Städerskan fick ringa och berätta att vi väntade på personal.
Hade ringt tidigare på dagen och skickat sms om att vi ville checka in kl 16.

Saknades skärbräda och större kniv.
Köket var trasigt i lådor och hyllor i kylen men fungerade bra för oss.

2026-03-13 • via Nuitee
A
Ana • couple • lu
1
Nunca mais. Pior experiência da minha vida. Ninguém aparece para nos entregar as chaves, cancelaram a reserva da segunda
Pros:

Nada, não apareceu ninguém para nos entregar as chaves e não devolveram o dinheiro. São vigaristas

Cons:

Cuidado. Ninguém aparece para entregar as chaves do alojamento e não há reembolso. Nunca me aconteceu tal coisa visto que reservei pela booking e os responsáveis pelo alojamento comunicavam pelo WhatsApp.

2026-03-12 • via Nuitee
J
Joao • solo_traveller • pt
8
Cons:

Fui incomodado por um hóspede às 3 da manhã

2026-03-09 • via Nuitee
R
Roy • solo_traveller • gb
2
2026-03-06 • via Nuitee
M
Mari Carmen • couple • es
1
ESTAFA , NOS DEJARON TIRADAS
Pros:

ESTAFA !!! Nos dejaron tiradas , no respondieron mensajes ni llamadas , más de dos horas esperando que nos recibieran en el alojamiento , se hizo de noche , con frío y no apareció nadie , ni siquiera contestaron a nuestras más de 100 llamadas desesperadas , nos vimos en la calle , de noche y tuvimos que buscar otra opción de última hora .
Son los mismos que Edifício Sequeira , alojamiento local .
No entréis en el engaño de precios bajos , no merece la pena pasar el mal rato que pasamos nosotras , sin saber qué hacer .
Hay opciones muy parecidas en precio y situación , que son de fiar .
Haced caso a los comentarios , lo pasamos fatal y fue una muy mala experiencia .

Cons:

Estafa

2026-03-02 • via Nuitee
R
Raimundo • family_with_children • pt
10
Pros:

Estadia muito boa

Cons:

Nada

2026-03-02 • via Nuitee
R
Rodrigo • family_with_children • pt
7
2026-02-25 • via Nuitee
H
Harjinder • extended_group • pt
1
Pros:

Not good

2026-02-25 • via Nuitee
A
Ana Margarida • family_with_children • pt
5
Pros:

Perto da localização para onde eu ia

Cons:

Não ter os eletrodomésticos todos necessários para confecção de refeição (varinha mágica)

2026-02-24 • via Nuitee
N
Narayan • family_with_children • gb
10
Pros:

Nice and cleen . I enjoued stay

2026-02-24 • via Nuitee
I
Ilda • family_with_children • pt
8
Pros:

basicamente de tudo

Cons:

Do barulho dos vizinhos de cima

2026-02-23 • via Nuitee
A
Abdessamad • family_with_children • ma
5
Pros:

Emplacement

Cons:

Personnel
Check in et check out compliqué

2026-02-13 • via Nuitee
E
Edivania • family_with_children • br
10
2026-02-12 • via Nuitee
D
Deepak • family_with_children • pt
10
2026-02-10 • via Nuitee
R
Renato • family_with_children • pt
4
Cons:

Tempo de espera pelo check-in. 50min de espera com a desculpa de troca de turnos. Estando o estabelecimento avisado da hora da chegada

2026-01-31 • via Nuitee
F
Freitas • couple • pt
10
Top
Pros:

De tudo

Cons:

Gostei de tudo

2026-01-30 • via Nuitee
S
Seco • extended_group • pt
6
2026-01-30 • via Nuitee
R
Rosalind • couple • gb
3
2026-01-29 • via Nuitee
R
Ringo • solo_traveller • no
7
2026-01-27 • via Nuitee