Cerro Atlantico by Umbral

Hotels
Umbral
7.1 (1103 reviews)
Rua Fernão Magalhaes, Cerro Alagoa , Albufeira , pt

Children allowed

Facilities

Non-smoking rooms
Swimming pool
Terrace
Family rooms
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Cleanliness issues
Rude service

Categories

Cleanliness
5.93
Multiple reviews mentioned issues affecting cleanliness, including instances of cockroaches and outdated furniture.
Service
7.4
Some guests noted the staff was rude or demanding, yet others found the staff friendly.
Location
8.44
Many guests praised the location as excellent, close to the old town and shops.
Room Quality
6.39
Comments highlighted issues with furniture comfort and outdated features in the rooms.
Amenities
6.92
Some amenities were mentioned positively, but the need for upgrades in furnishings was noted.
Value for Money
6.88
General sentiment was mixed; many felt it was priced fairly but had some grievances that lowered perceived value.
Food and Beverage
6.93
No specific reviews mentioned food and beverage, so it aligns with expected standards for this hotel tier.
Overall Experience
7.9
Most guests reported a pleasant stay overall, despite notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:40

Property Description

Tranquil Setting and Outdoor Pool
Nestled in the heart of Albufeira City Centre, Cerro Atlantico offers a serene escape with an outdoor swimming pool and sun terrace for ultimate relaxation.

Fully Equipped Apartments
Experience comfort and convenience in our apartments, each featuring a dining and seating area with cable TV, a private bathroom with complimentary toiletries, and a well-equipped kitchen for preparing meals.

Endless Activities and Nearby Attractions
From golfing and snorkeling to exploring Fisherman's Beach just 400 meters away, there is no shortage of entertainment. With Old Town Square and Vilamoura in close proximity, adventure awaits at Cerro Atlantico.

Book now for an unforgettable stay at Cerro Atlantico, where luxury meets leisure in Albufeira!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 1103 reviews
Cleanliness: 5.93
Service: 7.4
Location: 8.44
Room Quality: 6.39
Amenities: 6.92
Value for Money: 6.88
Food and Beverage: 6.93
Overall Experience: 7.9
A
Abdessamad family_with_children ma
5
Pros:

Emplacement

Cons:

Personnel
Check in et check out compliqué

2026-02-13 via Nuitee
E
Edivania family_with_children br
10
2026-02-12 via Nuitee
D
Deepak family_with_children pt
10
2026-02-10 via Nuitee
R
Renato family_with_children pt
4
Cons:

Tempo de espera pelo check-in. 50min de espera com a desculpa de troca de turnos. Estando o estabelecimento avisado da hora da chegada

2026-01-31 via Nuitee
F
Freitas couple pt
10
Top
Pros:

De tudo

Cons:

Gostei de tudo

2026-01-30 via Nuitee
S
Seco extended_group pt
6
2026-01-30 via Nuitee
R
Rosalind couple gb
3
2026-01-29 via Nuitee
R
Ringo solo_traveller no
7
2026-01-27 via Nuitee
L
Lhassan family_with_children pt
10
2026-01-27 via Nuitee
F
Filipe solo_traveller pt
8
2026-01-27 via Nuitee
A
Anastasia family_with_children it
10
2026-01-25 via Nuitee
K
Kaur couple pt
7
2026-01-24 via Nuitee
J
Joao solo_traveller pt
9
2026-01-23 via Nuitee
C
Cronin family_with_children ie
10
Great value
Pros:

Great place very near beach

2026-01-23 via Nuitee
S
Sérgio extended_group pt
9
2026-01-22 via Nuitee
M
Maricot couple fr
5
Bien situé, quartier sécurisé et calme
Pros:

Lit propre et confortable, chambre avec beaucoup de chaînes mais c’était en portugais. Il y avait une seule chaîne française. La cuisine est bien équipée mais je ne l’ai pas du tout utilisé sauf le frigo. L’appartement était propre. L’hôtel est quand même située Lidl, des restaurants a proximités, la vieille ville est à 17min à pied. C’est sécurisé et calme.

Cons:

La chambre et salle de bain n’ont pas de verrou.
Attention la piscine n’est pas ouverte en période d’hiver, ça n’a pas été indiqué. Il n y a jamais personne à l’accueil il faut toujours les contacter s’il y’a un problème, et attendre un peu que quelqu’un réponde et vienne sur place.
Il faut bien lire dans les conditions, l’hôtel fait un empreint bancaire d’une centaine d’€, c’est en quelque sorte pour sécuriser les affaires et meubles au cas nous cassons, abîmons des trucs. Je n’ai jamais eu de retour en répondant à leur message Booking, où j’avais indiqué mon heure d’arrivée, heureusement que je suis arrivée en journée.

2026-01-22 via Nuitee
F
Finbarr solo_traveller ie
8
Property is great really not a lot of noise so quite comfortable to sleep with air conditioning on if need overall very
Pros:

It’s close to old town and shops two minutes away

Cons:

Front door bangs a lot when opened and closed easy fix this

2026-01-20 via Nuitee
S
Siham.fariq@gmail.com extended_group be
10
2026-01-19 via Nuitee
L
Laochra extended_group ie
1
Pros:

They promised us our deposit back but because we were young lads they though they could scam us. They told us to ring a certain number at 6:15am to check us out and they completely lied. I rang the reception 12 times no answer and they won’t give us our deposit back even thought they promised someone would be there to check us out and give us our deposit

Cons:

The workers

2026-01-19 via Nuitee
C
Cornelius couple ie
10
Idyllic
Pros:

This is our 5th visit back. We love this place

Cons:

Nothing 😀

2026-01-19 via Nuitee