Cerro Atlantico by Umbral

Hotels
•
Umbral
7.1 (1155 reviews)
Rua Fernão Magalhaes, Cerro Alagoa , Albufeira , pt

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Terrace
Family rooms
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Cleanliness issues
Rude service

Categories

Cleanliness
5.93
Multiple reviews mentioned issues affecting cleanliness, including instances of cockroaches and outdated furniture.
Service
7.4
Some guests noted the staff was rude or demanding, yet others found the staff friendly.
Location
8.44
Many guests praised the location as excellent, close to the old town and shops.
Room Quality
6.39
Comments highlighted issues with furniture comfort and outdated features in the rooms.
Amenities
6.92
Some amenities were mentioned positively, but the need for upgrades in furnishings was noted.
Value for Money
6.88
General sentiment was mixed; many felt it was priced fairly but had some grievances that lowered perceived value.
Food and Beverage
6.93
No specific reviews mentioned food and beverage, so it aligns with expected standards for this hotel tier.
Overall Experience
7.9
Most guests reported a pleasant stay overall, despite notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:40

Property Description

Tranquil Setting and Outdoor Pool
Nestled in the heart of Albufeira City Centre, Cerro Atlantico offers a serene escape with an outdoor swimming pool and sun terrace for ultimate relaxation.

Fully Equipped Apartments
Experience comfort and convenience in our apartments, each featuring a dining and seating area with cable TV, a private bathroom with complimentary toiletries, and a well-equipped kitchen for preparing meals.

Endless Activities and Nearby Attractions
From golfing and snorkeling to exploring Fisherman's Beach just 400 meters away, there is no shortage of entertainment. With Old Town Square and Vilamoura in close proximity, adventure awaits at Cerro Atlantico.

Book now for an unforgettable stay at Cerro Atlantico, where luxury meets leisure in Albufeira!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 1155 reviews
Cleanliness: 5.93
Service: 7.4
Location: 8.44
Room Quality: 6.39
Amenities: 6.92
Value for Money: 6.88
Food and Beverage: 6.93
Overall Experience: 7.9
G
Gail • family_with_children • gb
6
Pros:

The accommodation was basic but spotlessly clean. It was, for the price, really good value. But ok if you just want somewhere to sleep and out all day and night.

Cons:

The bed was really comfortable but the settee was not comfortable enough to sit on for long. We were only there for 1 night but it suited us and what we wanted. For a longer stay would suit youngsters who only wanted somewhere to sleep.
The arrangement for getting into the apartment was not good. The numbers booking.com gave us - there was no answer. Luckily just as we were on the phone to booking.co the cleaners arrived and gave us a different number that worked

2026-05-09 • via Nuitee
W
Wayne • extended_group • gb
7
Great location could do with a face lift but you pay for what you get
Pros:

Location was great very close to the old town which is what we wanted.

Cons:

Check in was slow as the hotel did not have any one on reception and had to wait a long time for him to arrive.

2026-05-08 • via Nuitee
S
Sara • solo_traveller • pt
8
Pros:

Espaçoso, cozinha, piscina, boa localização!

Cons:

WC sem qualquer tipo de arejamento.

2026-05-07 • via Nuitee
J
James • solo_traveller • gb
9
2026-05-06 • via Nuitee
A
Associação Karaté Açores • extended_group • pt
5
Uma boa opção se contatarem e verificarem tudo antes do funcionário abandonar as instalações.
Pros:

Os apartamentos são muito bem equipados, amplos e com toalhas e toda a higiene pessoal necessária. A piscina é excelente e muito agradável.

Cons:

O facto de termos de contactar alguém para entregar as chaves e resolver os problemas. Os códigos não estavam certos de alguns apartamentos. Não ter ninguém 24h no local para controlar e ajudar. Terem falhado na atribuição de um dos apartamentos, apesar de terem resolvido no dia seguinte e devolvido prontamente o dinheiro.

2026-05-05 • via Nuitee
M
Manjinder • extended_group • pt
4
2026-05-03 • via Nuitee
B
Bromilow • extended_group • gb
8
2026-05-02 • via Nuitee
A
Andrew • solo_traveller • ie
10
2026-05-01 • via Nuitee
V
Valquiria • family_with_children • pt
10
Pros:

Praticidade do chekin , comodidade e principalmente a localização que é ótima

2026-04-30 • via Nuitee
S
Shreya • couple • gb
10
2026-04-29 • via Nuitee
D
Do Carmo • couple • pt
10
Pros:

Tudo muito organizado

2026-04-27 • via Nuitee
J
João Coelho • solo_traveller • pt
7
2026-04-26 • via Nuitee
N
newman • solo_traveller • gb
10
2026-04-23 • via Nuitee
O
Oksana • extended_group • ua
4
Підійде для невибагливих на 1 ніч.
Pros:

Розташування, великі апартаменти

Cons:

Досить старі апартаменти, старий ремонт і меблі. Їхня політика щодо депозиту. 200 євро. Якщо платите картою, то повернення через 10 днів. Цікаво, якщо не повернуть, то як вимагати повернення. Якщо готівкою, то забирати потрібно в іншому готелі. Цікаво як вони у іншому готелі мають знати, чи все ок в апартаментах після мого виселення, щоб повернути депозит. Якось все заплутано, дивно, не факт що повернуть. Ми посваритися півгодини, що їх депозит це повна дурна і поселилися без депозиту, але вважайте. На це.

Загалом, за таку ціну я нормальні апартаменти, але дуже старі. Хоча усе чисто, і посуд , і постіль, і ванна кімната.

2026-04-19 • via Nuitee
D
Declan • extended_group • gb
1
Cons:

No staff ever at reception

We never received our deposits back for leaving rubbish inside bags

Pool was under maintenance but failed to mention it

Make you travel 20 minutes from the hotel to check out or refuse to pay any deposit back

2026-04-16 • via Nuitee
R
RAFAEL • family_with_children • es
4
nadie atiende. bien ubicado.
Pros:

ubicacion

Cons:

no hubo nadie que atendiera ningún problema que ocurriera

2026-04-15 • via Nuitee
E
El badaoui • family_with_children • es
6
2026-04-13 • via Nuitee
K
Kimberley • family_with_children • gb
3
Do not stay with children !
Pros:

The location is perfect

Cons:

As a family with children we wasn’t notified that the pool was under maintenance so had no pool for the full week, the property was also full of big groups of young guests that was very noisy until 3/4am

2026-04-13 • via Nuitee
G
Gonzalez • family_with_children • es
7
Pros:

La ubicación

Cons:

Está algo anticuado,un lavadito de cara y sería perfecto....y ya no tendrías q andar llamando para q te arreglen las averías,pero a pesar de eso todo bien

2026-04-09 • via Nuitee
B
Ballerini • extended_group • it
9
Consigliatissimo
Pros:

Appartamento perfetto per le nostre necessità, con vista senza fiato sull'oceano.

2026-04-09 • via Nuitee