Hilton Garden Inn San Diego Downtown/Bayside, CA

Hotels
•
Hilton Garden Inn
8.3 (799 reviews)
2137 Pacific Highway , San Diego , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Cons:
Valet parking fee
Uncomfortable beds
Limited food options

Categories

Cleanliness
8.13
Clean but some issues noted with room quality.
Service
9.1
Friendly staff but some reports of unhelpful service.
Location
9.64
Good location; close to the port and downtown.
Room Quality
8.09
Rooms were clean and spacious but had issues with noise and obstructed views.
Amenities
8.12
Valet parking only and limited breakfast options; some amenities not accessible.
Value for Money
7.58
High cost for valet parking and breakfast not included.
Food and Beverage
7.13
Breakfast service unsatisfactory and limited dining options.
Overall Experience
8.6
Average experience with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:22

Property Description

Rooftop Pool and Spa:
Indulge in relaxation at the rooftop pool and spa, offering stunning views of the city skyline.

Modern Amenities:
Enjoy the convenience of free WiFi, a 42-inch flat-screen HDTV, and a microwave in every 100% non-smoking room.

Dining Options:
Savor delicious meals at Bayside Kitchen + Bar and grab snacks at the Pavilion Pantry convenience mart.

Experience comfort and convenience at Hilton Garden Inn San Diego Downtown/Bayside, CA. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 799 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.6
B
Bernard • couple • ca
3
Je ne recommanderai pas cet hôtel à mes amis.es
Pros:

L’emplacement est super!

Cons:

Nous avons séjourné à cet hôtel en 2024 et avons obtenu un excellent service. Une expérience totalement différente et décevante en mars 2026.

2026-03-18 • via Nuitee
D
Donnaca • couple • us
8
2026-03-09 • via Nuitee
J
John • couple • us
10
Was good
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
Z
Zora • family_with_children • us
10
2026-03-01 • via Nuitee
J
James • couple • us
8
Overall very good
Pros:

Breakfast was great

Cons:

Beds were not very comfortable
Wish there was a make up mirror

2026-02-28 • via Nuitee
F
Fernanda • couple • us
10
2026-02-10 • via Nuitee
M
Mika • solo_traveller • it
10
Excellent
Pros:

I made a mistake for the reservation. But a hotel staff was very helpful and efficient.
Thank you very much for you help.

2026-01-31 • via Nuitee
B
Brian • couple • us
10
Overall a great stay and would definitely stay again
Pros:

The property is clean and in a prime location to scenery/ restaurants and shopping.

Cons:

The 60$ a night for parking is a little crazy!!!

2026-01-26 • via Nuitee
P
Peggy • family_with_children • us
5
Terrible
Cons:

Too noisy. Room right by the pool. Did not like that at all. People up all night. Kids especially.

2026-01-19 • via Nuitee
R
Robert • extended_group • us
7
2026-01-19 • via Nuitee
E
Emilio • solo_traveller • mx
9
Estancia cómoda y bien ubicada.
Pros:

Me gusto estar cerca de downtown.

Cons:

No hubo nada que me disgustó.

2026-01-19 • via Nuitee
E
erika • couple • us
10
Pros:

everything is perfect i this place
one of my favorite and safe place when we visit here
there’s not lost whit this place your paying for confort everything is so clean plus the staff always help in any inconvenience .You have a place to play whit your kids outside ,they offer spaces for work print and even use the
computer if you need or a space for
relax whit your partner the have a bunch of
stuff in the little store if you forget something plus
more stuff…..,,

2026-01-19 • via Nuitee
M
Maria • extended_group • us
10
Cons:

Did not realize that they only had valet parking at $60 per night

2026-01-19 • via Nuitee
K
Katelyn • family_with_children • us
9
Great stay and location!
Pros:

The hotel was clean, comfortable, and the best part was the location. You could walk to the water and to tons of restaurants located in Little Italy.

Cons:

Not a complaint but the pool was more indoor with a very small portion outdoor.

2026-01-19 • via Nuitee
F
Faith • solo_traveller • ca
5
Glad it was short
Pros:

It was close to the airport

Cons:

The girl at the front desk was rude. Room was not good for the price.

2026-01-16 • via Nuitee
L
Leanne Sophie June • solo_traveller • ch
8
2026-01-16 • via Nuitee
K
Kimberly • family_with_children • us
10
Great value for luxury comfort
Pros:

Lovely establishment, feels clean and comfortable. There are plenty of lounges with seating to enjoy the hotel and not just be in the room.

2026-01-15 • via Nuitee
G
guillermo • extended_group • mx
7
Pros:

Location

Cons:

Didn’t do cleaning everyday
Gym old, just 1 treadmill working

2026-01-13 • via Nuitee
B
Brenda • family_with_children • us
7
Hotel was in a good location but needs to be clearer about the 2 hotels in one thing.
Pros:

Cole to the port for our cruise

Cons:

This was 2 hotels in one building so you couldn’t use all the facilities. Tried to get breakfast on a Saturday and our sides breakfast closed at 9 but the other side was open until 10 but we couldn’t go there. Had to leave the property to find breakfast.

2026-01-03 • via Nuitee
K
kishan • family_with_children • us
4
I would not stay here again , location is the only good thing
Pros:

Good location
Clean rooms
Friendly staff

Cons:

If you want to park at the property it’s valet only with 60$ per night.
Breakfast closes before 9.
Very uncomfortable beds

2026-01-03 • via Nuitee