Hilton Garden Inn San Diego Downtown/Bayside, CA

Hotels
•
Hilton Garden Inn
8.3 (803 reviews)
2137 Pacific Highway , San Diego , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Cons:
Valet parking fee
Uncomfortable beds
Limited food options

Categories

Cleanliness
8.13
Clean but some issues noted with room quality.
Service
9.1
Friendly staff but some reports of unhelpful service.
Location
9.64
Good location; close to the port and downtown.
Room Quality
8.09
Rooms were clean and spacious but had issues with noise and obstructed views.
Amenities
8.12
Valet parking only and limited breakfast options; some amenities not accessible.
Value for Money
7.58
High cost for valet parking and breakfast not included.
Food and Beverage
7.13
Breakfast service unsatisfactory and limited dining options.
Overall Experience
8.6
Average experience with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:22

Property Description

Rooftop Pool and Spa:
Indulge in relaxation at the rooftop pool and spa, offering stunning views of the city skyline.

Modern Amenities:
Enjoy the convenience of free WiFi, a 42-inch flat-screen HDTV, and a microwave in every 100% non-smoking room.

Dining Options:
Savor delicious meals at Bayside Kitchen + Bar and grab snacks at the Pavilion Pantry convenience mart.

Experience comfort and convenience at Hilton Garden Inn San Diego Downtown/Bayside, CA. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 803 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.6
M
Mya • couple • us
7
I would stay again.
Pros:

The hotel was clean and bed was comfortable.

Cons:

The water was cold and the dust in the vents causing my family’s allergies to act up.

2026-04-11 • via Nuitee
L
Luis • extended_group • us
4
Pros:

Thw view from my room 343

Cons:

No pool available and they didn't mention online, and the games for the kids damaged, they need to invest more budget

2026-04-10 • via Nuitee
B
BROOKE • solo_traveller • us
9
2026-04-09 • via Nuitee
A
Alicia • couple • us
10
2026-04-01 • via Nuitee
S
Sharon • couple • us
10
10 out of 10
Pros:

Everything

Cons:

N/a

2026-03-31 • via Nuitee
M
Mark • solo_traveller • us
10
2026-03-30 • via Nuitee
M
Michelle • extended_group • us
10
Pros:

view was ok mostly train tracks but can still the ocean

2026-03-30 • via Nuitee
M
Mai • family_with_children • us
9
Pros:

Room was good. TV volume was an issue… had to constantly adjust.
Games for kids were great in the shared lounge area. Had snacks and other necessities for sale were convenient.

Cons:

Cost of valet parking and no option for self parking other than hunt for free parking.

2026-03-30 • via Nuitee
B
Bernard • couple • ca
3
Je ne recommanderai pas cet hôtel à mes amis.es
Pros:

L’emplacement est super!

Cons:

Nous avons séjourné à cet hôtel en 2024 et avons obtenu un excellent service. Une expérience totalement différente et décevante en mars 2026.

2026-03-18 • via Nuitee
D
Donnaca • couple • us
8
2026-03-09 • via Nuitee
J
John • couple • us
10
Was good
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
Z
Zora • family_with_children • us
10
2026-03-01 • via Nuitee
J
James • couple • us
8
Overall very good
Pros:

Breakfast was great

Cons:

Beds were not very comfortable
Wish there was a make up mirror

2026-02-28 • via Nuitee
F
Fernanda • couple • us
10
2026-02-10 • via Nuitee
M
Mika • solo_traveller • it
10
Excellent
Pros:

I made a mistake for the reservation. But a hotel staff was very helpful and efficient.
Thank you very much for you help.

2026-01-31 • via Nuitee
B
Brian • couple • us
10
Overall a great stay and would definitely stay again
Pros:

The property is clean and in a prime location to scenery/ restaurants and shopping.

Cons:

The 60$ a night for parking is a little crazy!!!

2026-01-26 • via Nuitee
M
Maria • extended_group • us
10
Cons:

Did not realize that they only had valet parking at $60 per night

2026-01-19 • via Nuitee
R
Robert • extended_group • us
7
2026-01-19 • via Nuitee
E
Emilio • solo_traveller • mx
9
Estancia cómoda y bien ubicada.
Pros:

Me gusto estar cerca de downtown.

Cons:

No hubo nada que me disgustó.

2026-01-19 • via Nuitee
K
Katelyn • family_with_children • us
9
Great stay and location!
Pros:

The hotel was clean, comfortable, and the best part was the location. You could walk to the water and to tons of restaurants located in Little Italy.

Cons:

Not a complaint but the pool was more indoor with a very small portion outdoor.

2026-01-19 • via Nuitee