Hilton Garden Inn San Diego Downtown/Bayside, CA

Hotels
•
Hilton Garden Inn
8.3 (873 reviews)
2137 Pacific Highway , San Diego , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Cons:
Valet parking fee
Uncomfortable beds
Limited food options

Categories

Cleanliness
8.13
Clean but some issues noted with room quality.
Service
9.1
Friendly staff but some reports of unhelpful service.
Location
9.64
Good location; close to the port and downtown.
Room Quality
8.09
Rooms were clean and spacious but had issues with noise and obstructed views.
Amenities
8.12
Valet parking only and limited breakfast options; some amenities not accessible.
Value for Money
7.58
High cost for valet parking and breakfast not included.
Food and Beverage
7.13
Breakfast service unsatisfactory and limited dining options.
Overall Experience
8.6
Average experience with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:22

Property Description

Rooftop Pool and Spa:
Indulge in relaxation at the rooftop pool and spa, offering stunning views of the city skyline.

Modern Amenities:
Enjoy the convenience of free WiFi, a 42-inch flat-screen HDTV, and a microwave in every 100% non-smoking room.

Dining Options:
Savor delicious meals at Bayside Kitchen + Bar and grab snacks at the Pavilion Pantry convenience mart.

Experience comfort and convenience at Hilton Garden Inn San Diego Downtown/Bayside, CA. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 873 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.6
S
Savcı Ödev • couple • tr
10
Definitely recommend the hotel would stay here again
Pros:

Yorumlara baktığımızda çok olumlu şey göremedik ama San Diego merkezde diye tercih ettik, gerçekten çok güzel bir konaklama geçirdik, kahvaltı dahil değil diyor ama otelin yanındaki restoranda geçerli voucher verdiler ve yediğimiz içtiğimiz her şeyi karşıladı, oda çok temizdi, kahve makinasında yaptığım kahve lezzetli idi, yakın olduğu çok yer vardı ki Little Italy’de idi zaten, sadece bir iki yere uzaktı, tren yolunun üstündeydi ama ses neredeyse gelmedi diyebiliriz yatak konforluydu yastıklar yumuşacıktı, birçok ülkede farklı otellerde konakladık bu ilk sıralara yerleşebilir o kadar iyiydi

Cons:

Otopark büyük sorun ama etrafta hem çok public parking var hem de cadde üzerinde park seçeneği var

2026-07-13 • via Nuitee
S
Shirin • family_with_children • us
8
It was a good experience and location was great.
Pros:

I do understand the summer rates are higher, but I did feel its as a bit high for the time I was there (short). Overall, it was a good stay.

Cons:

The rate

2026-07-12 • via Nuitee
I
Iryna • family_with_children • us
9
2026-07-08 • via Nuitee
B
Bosse • couple • us
7
Pros:

Location is close to San Diego Bay waterfront and Little Italy.

Cons:

Paying $65 / day for parking.

2026-07-06 • via Nuitee
M
Michael • solo_traveller • us
7
2026-07-06 • via Nuitee
2
227lizab • Family
10
Beautiful
Pros:

Angel made our check in amazing. I only stay at Hilton hotels for these reasons

2026-07-03 • via Tripadvisor
G
Global39545961714 • Couples
8
Customer service experience
Pros:

Had a very good stay. Had some digital key issues, but Agape was very helpful and accommodating. She also made our anniversary very memorable with an upgrade to a room with a view, complementary wine, and an in-depth explanation of the food credit associated with our member status.

2026-07-03 • via Tripadvisor
M
Monique • solo_traveller • de
9
Pros:

Vasca idromassaggio inclusa

Cons:

In vetrina delle auto che passano ...

2026-07-03 • via Nuitee
D
Dmytro • couple • us
1
2026-07-02 • via Nuitee
I
I6704WJbrads • Business
10
Amazing bar experience love everything about it
Pros:

Tania was literally the best person I’ve ever met

2026-06-30 • via Tripadvisor
C
christian • solo_traveller • be
6
2026-06-23 • via Nuitee
E
Edgar • family_with_children • us
7
2026-06-18 • via Nuitee
W
Windokun • family_with_children • us
10
Our say was oevrall great.
Pros:

The staff at the check in counter were awesome and helpful- very polite and listenned attentively. The hotel is very clean and it is a great location .

Cons:

Wifi wa so bad. I could not even check out from the room.

2026-06-16 • via Nuitee
M
michaelsE4605BW • Couples
10
Beautiful Little Italy Getaway
Pros:

Had a very pleasant stay. The location was prime to walk around little Italy and Mia and Leilani made sure I felt at home. They recommended places to eat and even helped me with technical issues in the room. The rooms atmosphere was phenomenal and the bed was incredibly comfortable.

2026-06-15 • via Tripadvisor
L
Luis • couple • us
4
2026-06-15 • via Nuitee
4
421lermab • Family
10
Excellent team member
Pros:

Leilani G helped us a lot.She's good and very accomodating. The rooms are clean and comfortable. We will stay here again.

2026-06-13 • via Tripadvisor
M
Monique • solo_traveller • de
5
Cons:

Una Receptionist ha fatto solo casini, l'altra è stata brava

2026-06-12 • via Nuitee
D
DMYTRO • couple • us
10
2026-06-10 • via Nuitee
E
erintS9311AM • Friends getaway
10
Amazing
Pros:

Diana from the moment I walked in was so helpful. She answered all our questions and blessed us with a bottle of Champagne for our wedding night. All the guys in the valet have been polite and prompt. We will definitely come back to this Hilton in the future. Thank you so much for making our wedding weekend a success!!!
Tyrol and Erin Mitchell ( Thomas )

2026-06-07 • via Tripadvisor
B
boateng • family_with_children • us
9
Pros:

Good

Cons:

Bathroom was spacious

2026-06-05 • via Nuitee