Hotel Genessis

Hotels
8.9 (244 reviews)
4ta. Avenida Sur 9a. Calle oriente b, casa No.12 , Antigua Guatemala , gt

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Children allowed

Facilities

Air conditioning
Restaurant
Luggage storage
Fax/photocopying
Ironing service
Shuttle service (additional charge)
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Kind staff
Beautiful garden
Cons:
No hot water
Noise issues

Categories

Cleanliness
8.55
Some reviews noted issues with water pressure and general maintenance.
Service
9.35
The staff were repeatedly praised for their kindness and helpfulness.
Location
8.85
The hotel is well-located, although somewhat distant from the downtown area.
Room Quality
8.35
Rooms varied in condition, with some noting hot water issues.
Amenities
8.85
The garden and communal areas were highlighted positively, but some amenities like WiFi need improvements.
Value for Money
8.85
Considered fair, although some felt that better alternatives exist for the price.
Food and Beverage
9.15
Breakfast was consistently described as delicious and a highlight.
Overall Experience
9.25
Overall, a satisfying experience with some minor issues but wonderful aesthetics and support from the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:24

Property Description

Luxurious Accommodation
Hotel Genessis, a 4-star property in Antigua Guatemala, offers air-conditioned rooms with free WiFi and private bathrooms. Each room includes a flat-screen TV, cable channels, and a safety deposit box, ensuring a comfortable stay for guests.

Scenic Garden Views
Situated 33 km from Miraflores Museum, the hotel boasts picturesque garden views, creating a serene and relaxing atmosphere for visitors. The lush greenery enhances the overall guest experience, making it a perfect retreat.

Convenient Amenities
With an on-site American restaurant and a helpful reception desk providing local information, Hotel Genessis ensures a seamless stay for travelers. Additionally, the paid airport shuttle service adds convenience for guests, making transportation hassle-free.

Book your stay at Hotel Genessis for a delightful and stress-free experience.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 244 reviews
Cleanliness: 8.55
Service: 9.35
Location: 8.85
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 9.15
Overall Experience: 9.25
R
Rachel • extended_group • gt
6
Pros:

The hotel is beautiful, the breakfast is a nice layout, the location is great. City is very walkable.

Cons:

There was no hot water for showers for the entire stay. I was there for three nights and never had hot water. I was told to run water for twenty minutes to warm it up, which I did, which only flooded the shower. It was a special birthday weekend for me and I felt like I could not get clean. The management did nothing about it.

2026-05-07 • via Nuitee
R
Rocio • couple • de
6
The internet only works downstairs. If ur room is upstairs there’s no WiFi or very very spotty WiFi
2026-05-07 • via Nuitee
N
Nurit • solo_traveller • il
8
Pros:

חדר גדול ומרווח. אווירה נעימה. מיזוג מצויין

Cons:

זרם חלש באמבטייה.
החלון בחדר פונה למסדרון

2026-05-06 • via Nuitee
R
Rafael • solo_traveller • gt
10
Pros:

Lo bonito del lugar, la limpieza de las habitaciones, la atención del personal, el desayuno abundante... todo estuvo perfecto. Incluso ofrecen parqueo gratis.

Cons:

No hay comentarios negativos. Solo se debe tomar en cuenta que el hotel se encuentra a unas 5 cuadras del parque.

2026-05-06 • via Nuitee
H
HERNAN YANEZ • solo_traveller • ec
7
Pros:

El jardín.

Cons:

Las habitaciones no están bien equipadas y el baño es muy simple.

2026-05-04 • via Nuitee
P
Patricia • couple • be
9
Nice little boutique hotel in the center of Antigua Guatemala
Pros:

Breakfast was copious and good. Staff were charming, very friendly and helpful. the garden in the inner courtyard was a lovely place to sit, magical. The rooms were clean and the beds comfortable.

2026-05-04 • via Nuitee
A
Angelica • solo_traveller • gt
8
Pros:

El jardín es precioso y me encanta que siempre hay bebidas gratis disponibles

2026-05-04 • via Nuitee
J
Juan David • solo_traveller • co
10
2026-05-01 • via Nuitee
I
Ilse • couple • gt
9
2026-04-29 • via Nuitee
B
Bárbara • solo_traveller • mx
9
Buen hotel, magnífica ubicación
Pros:

El hotel es muy bonito
El patio central es muy hermoso
Y el personal es muuuuuy amable

Cons:

El desayuno va de regular a malo
Si ofrecieran un buen desayuno, el hotel sería casi inmejorable

2026-04-29 • via Nuitee
C
Clayton • couple • us
10
Pros:

Property is absolutely beautiful. The breakfast is great. The courtyard is an attraction in itself. Perfect for relaxing

2026-04-29 • via Nuitee
V
Valeria • solo_traveller • mx
10
2026-04-27 • via Nuitee
W
William • couple • us
10
2026-04-25 • via Nuitee
C
Carlos Alberto • couple • mx
10
Pros:

El servicio, la calidad de los alimentos y la amablidad del personal.
Las instalaciones del Hotel son muy bonitas
La cama estaba deliciosa

Cons:

.

2026-04-23 • via Nuitee
M
Morlan • solo_traveller • mx
10
2026-04-23 • via Nuitee
R
Rosa Amelia • solo_traveller • br
9
Pros:

Do jardim interno, da decoração e quarto espaçoso.

Cons:

O café da manhã é muito típico e ficou um pouco a desejar.

2026-04-21 • via Nuitee
S
Sauceda Romero • solo_traveller • hn
9
Pros:

Tiene un jardín espectacular.

2026-04-21 • via Nuitee
M
madalynn • extended_group • us
10
Pros:

Such a beautiful hotel on a quiet street

2026-04-20 • via Nuitee
C
Courtney • couple • us
10
The garden alone is worth it
Pros:

Beautiful garden, great breakfast, staff was super kind

Cons:

The bathroom exhaust fan didn’t work so the room got very hot and humid when you showered

2026-04-18 • via Nuitee
M
Michael • solo_traveller • il
9
Pros:

Cleanliness: The room was very clean and well-maintained.

​Staff: The staff members were friendly and provided good service throughout my stay.

​Location: The hotel is in a great location, making it very convenient to get around.

2026-04-13 • via Nuitee