The Caledonian Island Hotel

Hotels
•
Bespoke Hotels
7.4 (3328 reviews)
Melville Street , Sandown , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Good service
Delicious food
Charming atmosphere
Cons:
Cleaning issues
Dated rooms
Parking difficulties

Categories

Cleanliness
5.98
Specific cleaning issues highlighted in reviews, including dusty rooms and poor housekeeping.
Service
8.45
Staff were described as polite, friendly, and helpful throughout the stay.
Location
7.99
The hotel is situated in a desirable area with good surroundings, appreciated by guests.
Room Quality
6.44
Rooms were described as dated and in need of refurbishment, but still comfortable.
Amenities
7.47
Amenities were available but could be improved; basic provisions present.
Value for Money
7.43
Generally reasonable for the pricing but issues with cleanliness detract from value.
Food and Beverage
7.98
Food variety and quality mentioned positively, with good dining experience.
Overall Experience
7.45
Mixed overall experience, with room for improvement but cherished memories made.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:18

Property Description

Luxurious Accommodation

Unmatched Hospitality

Scenic Views

Experience the epitome of comfort and style at The Broadway Park Hotel in Sandown. Indulge in our luxurious accommodation with modern amenities, including free WiFi and an electric kettle in every room. Relax in the private bathroom with a refreshing bath or shower and a convenient hairdryer at your disposal.

Our dedicated staff at the 24-hour front desk ensure your needs are met promptly, while the lush garden and serene terrace provide a perfect setting to unwind. Revel in the scenic views surrounding the hotel, adding an extra touch of tranquility to your stay.

Book now to experience a truly unforgettable stay at The Broadway Park Hotel.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.4
Based on 3328 reviews
Cleanliness: 5.98
Service: 8.45
Location: 7.99
Room Quality: 6.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.45
B
Barry • couple • gb
5
Pros:

Was suitable to our needs

Cons:

Room was freezing
Draught coming in window
Had to ask for blankets
Hotel iss tired
No side tables
Very small room

2026-03-26 • via Nuitee
A
Abid • couple • gb
10
2026-03-23 • via Nuitee
L
Legg • couple • gb
3
Not recommended, don't go, unless you are part of the Caledonian coach Parties.
Pros:

The Room was clean and sizable, the facilities in the room were good.

Cons:

The restaurant had a very limited set menu selection, and The Caledonian Coach guests were given priority over other guests. we chose to go out for our evening meals as there were far more choices available to us. Also we had property removed from our room by the domestic staff, when we reported this, we were met by a very rude reception manager who rolled her eyes at us and tried to deny our room had even been cleaned that day. We were offered compensation but this was just damage control. We stayed here last year, but the hotel has recently been taken over by Caledonian. Will not be going back. Very disappointing

2026-03-10 • via Nuitee
M
Michael • solo_traveller • ie
9
Pros:

Well organised and friendly reception. The room had been really well cleaned. It was bright and comfortable with a great shower

2026-03-09 • via Nuitee
J
Jakub • couple • gb
8
All good
2026-01-19 • via Nuitee
S
Simon • extended_group • gb
7
Staff was friendly, room and bed clean and comfortable
Pros:

Quiet , nice old building

Cons:

No fridge in room

2026-01-19 • via Nuitee
R
robert • couple • gb
8
Would go back
Pros:

Didn’t think the breakfast was value for money

Cons:

Was satisfied with everything else

2026-01-19 • via Nuitee
S
Shelley • family_with_children • gb
9
Lovely location, beautiful property and friendly staff.
Pros:

Beautiful grounds, lovely historic building, pleasant staff.

Cons:

Some minor issues with a couple of cobwebs and some dust but otherwise the room was clean and was refreshed after our first night which we appreciated. Disabled parking was a little tricky but we managed.

2026-01-19 • via Nuitee
K
Karen • family_with_children • gb
8
Very pleasant
Cons:

More fresh fruit

2026-01-19 • via Nuitee
E
Ellie • couple • gb
10
2026-01-19 • via Nuitee
R
Robert • solo_traveller • gb
6
It was a good room other than a major disturbance by a member of staff.
Cons:

when a resident has booked a room, make sure you know which room they are in. I was sitting at 10pm and a member of staff entered without knowing or trying to find out if anyone was in the room

2026-01-19 • via Nuitee
R
Robbie • solo_traveller • gb
8
Perfect holiday
Pros:

Location and close to the railway station

Cons:

Nothing it was all good

2026-01-19 • via Nuitee
K
Keith • couple • gb
8
Comfortable but could do better.
Pros:

Very good

Cons:

Hot water for tea, coffee etc Luke warm

2026-01-19 • via Nuitee
T
Theresa • couple • gb
1
I wouldn’t recommend going here it was a shabby hotel
Pros:

Breakfast was poor

Cons:

They forgot where they put my boyfriend metro he’s car when he gave it them when we went to tne festival as we didn’t havetimetto take bags out of car we had to go straight to festival my boyfriend had to go doen I. Tne morning to get hes jet which they thrn found pathetic

2026-01-19 • via Nuitee
R
Robert • couple • gb
9
as expected will be back
Pros:

location/ dog friendly superb breakfast comfortable room

2026-01-19 • via Nuitee
E
Eksha • couple • gb
5
Pros:

Breakfast was good.

Cons:

May be the building is very old,lot’s of cracking noise while people are walking and disturbing to sleep, plus lots of dust in the rooms.

2026-01-19 • via Nuitee
A
Andy • family_with_children • gb
6
Pros:

The room very comfortable. The bar staff very friendly other staff not so.

Cons:

Advertised with swimming pool dart boards had neither

2026-01-19 • via Nuitee
K
Kirsty • couple • gb
10
Fantastic
Pros:

We have stayed a few times now and the room has been fantastic. The staff are super friendly and helpful and we could not fault anything!

Cons:

A bit nosey from adjoining rooms but to be expected in a hotel

2026-01-19 • via Nuitee
L
lay • extended_group • gb
8
Good but not great
Pros:

Location

Cons:

A bit dated room

2026-01-19 • via Nuitee
P
Peter • solo_traveller • gb
2
Disappointed,expected far more when making the booking
Pros:

Location

Cons:

All of the hotel needs decorating. Windows falling apart. Low water pressure made a regular shower impossible

2026-01-19 • via Nuitee