The Caledonian Island Hotel

Hotels
•
Bespoke Hotels
7.4 (3422 reviews)
Melville Street , Sandown , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good service
Delicious food
Charming atmosphere
Cons:
Cleaning issues
Dated rooms
Parking difficulties

Categories

Cleanliness
5.98
Specific cleaning issues highlighted in reviews, including dusty rooms and poor housekeeping.
Service
8.45
Staff were described as polite, friendly, and helpful throughout the stay.
Location
7.99
The hotel is situated in a desirable area with good surroundings, appreciated by guests.
Room Quality
6.44
Rooms were described as dated and in need of refurbishment, but still comfortable.
Amenities
7.47
Amenities were available but could be improved; basic provisions present.
Value for Money
7.43
Generally reasonable for the pricing but issues with cleanliness detract from value.
Food and Beverage
7.98
Food variety and quality mentioned positively, with good dining experience.
Overall Experience
7.45
Mixed overall experience, with room for improvement but cherished memories made.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:18

Property Description

Luxurious Accommodation

Unmatched Hospitality

Scenic Views

Experience the epitome of comfort and style at The Broadway Park Hotel in Sandown. Indulge in our luxurious accommodation with modern amenities, including free WiFi and an electric kettle in every room. Relax in the private bathroom with a refreshing bath or shower and a convenient hairdryer at your disposal.

Our dedicated staff at the 24-hour front desk ensure your needs are met promptly, while the lush garden and serene terrace provide a perfect setting to unwind. Revel in the scenic views surrounding the hotel, adding an extra touch of tranquility to your stay.

Book now to experience a truly unforgettable stay at The Broadway Park Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.4
Based on 3422 reviews
Cleanliness: 5.98
Service: 8.45
Location: 7.99
Room Quality: 6.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.45
J
Joy • couple • gb
7
A pleasant stay.
Pros:

Lovely Grounds. Short walk into Town, the Railway Station and Bus stops and of course the beach.

2026-07-01 • via Nuitee
M
Mariusz • solo_traveller • gb
6
Pros:

Lokalizacja i otoczenie hotelu.

Cons:

Brak nawet zwykłego wiatraka w pokoju. Duszno w pokojach.Brak najzwyklejszej jednorazowej kawy za to cukru było aż nadto.Pod marką the Broadway Hotel było lepiej.

2026-06-30 • via Nuitee
S
Susan • solo_traveller • gb
10
Pros:

Loved it as always.

2026-06-29 • via Nuitee
B
Bennett • solo_traveller • gb
10
Pros:

The hotel was very nice

Cons:

Nothing

2026-06-29 • via Nuitee
L
Liam • solo_traveller • gb
7
Pros:

Staff were great, rooms were nice.

Cons:

Parking is horrendous with most of the already limited parking coned off for coach access.

2026-06-28 • via Nuitee
S
Sheri • solo_traveller • gb
9
New ownership and still very good
Pros:

We've stayed here several times before the new company took over. I'm pleased that it's just as nice. It may not be fancy but it's convenient, comfortable and has parking.

Cons:

Unfortunately, the roofs of the garden loggia were removed. It added an extra Mediterranean flair to the gardens.

2026-06-28 • via Nuitee
V
Victoria • solo_traveller • gb
8
Pros:

Pet friendly, member of staff on reception was super friendly and welcoming

2026-06-27 • via Nuitee
A
Angela • extended_group • gb
6
2026-06-26 • via Nuitee
K
Kinga • extended_group • gb
10
It was the most affordable during festival time, good value for money
Pros:

Great location and lovely helpful staff, beautiful garden and is close to a lovely beach and amenities

2026-06-25 • via Nuitee
T
Tony • couple • gb
6
A tired looking hotel with friendly staff catering predominantly for Senior Citizen Coach Parties
Pros:

The Caledonian Hotel provided my wife and I with a very reasonably priced double room for four nights while we visited the Isle of Wight Music Festival. It was very close to Sandown Train Station, and was also in close proximity to the Island Bus Routes to Newport.
The staff we engaged with were very nice.

Cons:

The Caledonian Hotel is set up more for Senior Citizen Coach Parties.
Breakfast was served from 07.30 to 09.00, with the last sitting being at 08.45, this is not ideal if you wanted a lay in after being at a Festival.
The hotel looks tired in places, holes in the carpet everywhere after the heating was replaced.
No Service after 23.00, even for water.

2026-06-24 • via Nuitee
S
Sarah • couple • gb
10
Great place to rest after the festival
Pros:

Great location

Cons:

No air con or fans room was like an oven

2026-06-24 • via Nuitee
H
Holmes • couple • gb
5
Room was nice and staff pleasant.
Pros:

Spacious bedroom and the gardens.

Cons:

Needs updating. Food wasn’t great. Poor choices for breakfast. Needs a selection of fruit, yogurts or pastries. Not very many options if you don’t fancy a cooked breakfast.

2026-06-23 • via Nuitee
J
jane • solo_traveller • gb
6
Pros:

Location

Cons:

Room was not cleaned through out stay.
Bathroom door would not close, although maintenance sorted that out on second day.

2026-06-22 • via Nuitee
M
Mafalda • couple • gb
5
Pros:

Outside building

Cons:

The staff were nowhere to be seen, the property is very outdated and the facilities need renovation

2026-06-22 • via Nuitee
S
Siddhant • couple • gb
2
Would not recommend - loud and lots of bugs
Pros:

Retro live music the night I stayed

Cons:

Extremely thin walls and lots of creaking floorboards. You can hear every single movement and sound from all directions around you. Impossible to sleep past 6 or 7am when other guests are awake. There were also bugs and spiders in our room.

2026-06-22 • via Nuitee
K
Kathleen • couple • gb
7
Lovely for a quick break to the IOW.
Pros:

Helpful staff, relaxing, and accommodated our needs

2026-06-21 • via Nuitee
B
BISI • solo_traveller • gb
3
2026-06-21 • via Nuitee
P
Patrick • family_with_children • gb
10
Great staff and value for money
Pros:

The staff were super helpful. I rang to explain we needed to check
In a bit early as we were going to the IOW festival and would be back really late. No problem at all. The room was lovely. Really nice shower and it was very quiet. All very good value for money. Highly recommend

Cons:

Nothing

2026-06-21 • via Nuitee
B
BISI • solo_traveller • gb
3
Not one to remember.
Pros:

The beds were reasonably comfortable.

Cons:

The facilities were disappointing overall. If you are claustrophobic, be aware that the lift is extremely small and outdated, so you may prefer to use the stairs.

On our first day, when we entered our room, we found the toilet in a terrible condition. It appeared that a previous guest had suffered from diarrhoea, and the toilet had not been properly cleaned. I immediately reported this to reception. The receptionist informed me that someone would attend to it the following morning, which meant they expected us to use the toilet in that state overnight. This was unacceptable and very disappointing.

The next morning, I spoke to the manager, who assured me that someone would be sent immediately. We then went out for the day. However, when we returned that evening, the toilet still had not been cleaned.

I went back to reception for a third time and spoke to a lovely member of staff with reddish tint in blonde hair whose name I unfortunately cannot remember. I asked her to come to the room and see the condition of the toilet for herself. She did, and she kindly offered to clean it herself. I am very grateful to her for resolving the issue.

While I appreciate her efforts, the overall handling of this situation was extremely poor. I was very disappointed with the hotel’s standards of cleanliness and customer service, and I would not stay here again.

2026-06-21 • via Nuitee
P
pamela • family_with_children • gb
10
Fourth stay in this lovely hotel in excellent location
Pros:

Family Room is super and on the ground floor you are able to sit outside your patio doors. Breakfast and dinner were excellent with good choices.

Cons:

Liked everything

2026-06-20 • via Nuitee