The Caledonian Island Hotel

Hotels
•
Bespoke Hotels
7.4 (3348 reviews)
Melville Street , Sandown , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Good service
Delicious food
Charming atmosphere
Cons:
Cleaning issues
Dated rooms
Parking difficulties

Categories

Cleanliness
5.98
Specific cleaning issues highlighted in reviews, including dusty rooms and poor housekeeping.
Service
8.45
Staff were described as polite, friendly, and helpful throughout the stay.
Location
7.99
The hotel is situated in a desirable area with good surroundings, appreciated by guests.
Room Quality
6.44
Rooms were described as dated and in need of refurbishment, but still comfortable.
Amenities
7.47
Amenities were available but could be improved; basic provisions present.
Value for Money
7.43
Generally reasonable for the pricing but issues with cleanliness detract from value.
Food and Beverage
7.98
Food variety and quality mentioned positively, with good dining experience.
Overall Experience
7.45
Mixed overall experience, with room for improvement but cherished memories made.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:18

Property Description

Luxurious Accommodation

Unmatched Hospitality

Scenic Views

Experience the epitome of comfort and style at The Broadway Park Hotel in Sandown. Indulge in our luxurious accommodation with modern amenities, including free WiFi and an electric kettle in every room. Relax in the private bathroom with a refreshing bath or shower and a convenient hairdryer at your disposal.

Our dedicated staff at the 24-hour front desk ensure your needs are met promptly, while the lush garden and serene terrace provide a perfect setting to unwind. Revel in the scenic views surrounding the hotel, adding an extra touch of tranquility to your stay.

Book now to experience a truly unforgettable stay at The Broadway Park Hotel.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.4
Based on 3348 reviews
Cleanliness: 5.98
Service: 8.45
Location: 7.99
Room Quality: 6.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.45
C
Christopher • extended_group • gb
3
Only the brave would stay here.
Pros:

The location was ok.

Cons:

The hotel badly needs refurbishing, the food was awful, we were charged £17.95 for a three course meal which sounds good value until you eat it. The bar staff need completely retraining, we asked for a wine menu, they didn’t have one, we asked what wine they sold, they didn’t know, when we eventually got a bottle of wine, they couldn’t find a corkscrew, it took them 15 minutes to locate a corkscrew. We were on the third floor, but the lifts were broken.
This place makes Fawlty Towers look like the Ritz.

2026-04-15 • via Nuitee
R
Robin • solo_traveller • gb
10
Pros:

Great value for money. Good location for our needs.

Cons:

Nothing

2026-04-15 • via Nuitee
N
Nasrin • solo_traveller • gb
1
2026-04-13 • via Nuitee
C
craig • solo_traveller • gb
8
Pros:

Had an issue with our room. However the friendly receptionist was able to help and resolve the issue before we came back for the evening.

2026-04-13 • via Nuitee
• couple • gb
6
2026-04-13 • via Nuitee
S
Stuart • couple • gb
10
Ideal hotel for the purpose of our stay.
Pros:

Staff was polite and helpful. Hotel was clean throughout. Room was comfortable too. Love that our dog was welcomed everywhere.

2026-04-12 • via Nuitee
M
Maya • couple • gb
9
We had a great time
Pros:

Location and the room itself.

Cons:

It was hard to find the hotel and there was no password for the internet in the welcome pack

2026-04-11 • via Nuitee
J
Jessica • couple • gb
6
Great location but very average and dated hotel.
Pros:

Great location, lovely grounds, has parking, the building has personality and character, there is a pool table

Cons:

Breakfast was limited to only a self serve fry up or cereal, no fruit. Breakfast food wasn’t very nice and tasted cheap. Our room wasn’t cleaned 1 of the days. The TV wouldn’t connect to the internet despite having buttons for Netflix etc. The corridors were very hot so during the night it was too hot and uncomfortable when sleeping.

2026-04-10 • via Nuitee
A
Alana • family_with_children • gb
8
Good location comfortable rooms
Pros:

Location

Cons:

Previously before name change breakfast and dinner was included in the price, they were not this time, we paid for a breakfast and it was not cheap nor good, mostly cold no bakery items available as before

2026-04-10 • via Nuitee
C
colin • couple • gb
8
Good stay
Pros:

Location

2026-04-08 • via Nuitee
S
Susan • couple • gb
7
Lovely hotel, clean & friendly. Could do with a bit of TLC.
Pros:

It is very clean, staff are lovely. Food is good but could do with being a fraction bigger.

Cons:

Our room was not the one in the picture with an outlook, we just had a grass hill in front with a few flowers on (not as I wanted). Our bathroom was clean but the floor was soft & spongy to walk on, Lino was bumpy, edges were not met up with and wood lice walking around even getting to bedroom. Toilet seat was broken (fixed it). Asked for a fan although got one it was tiny, beds are ok if you like firm & pillows are like cardboard. Room was very warm even with radiator off. It could do with a more expensive make over (looks like been done cheaply), could do with air conditioning and a small fridge would be brilliant. Shame the pool isn’t still there.

2026-04-07 • via Nuitee
A
ACHUTHAN • extended_group • gb
9
Pros:

Location

2026-04-07 • via Nuitee
R
Ray • couple • gb
7
Convenient one night stop off
Pros:

Lovely big room. Dog friendly. Had a bath. Great for sore feet after long walk.

Cons:

Don't expect cordon bleu food. Cheap and cheerful.

2026-04-05 • via Nuitee
K
Katie • solo_traveller • gb
8
Comfortable and cheap!
Pros:

Quiet location in a garden setting
Near to Sandown beach - 10 min walk
Very cheap
Free Car park
Near the train station
Comfortable bed

Cons:

We didn’t eat at the hotel- limited choice designed for a coach parties.

2026-04-02 • via Nuitee
K
Katie • solo_traveller • gb
8
Clean and comfortable
Pros:

Comfortable bed
Value for money

Cons:

New branding is a bit blue!

2026-04-02 • via Nuitee
A
Amanda • family_with_children • gb
3
Budget hotel
Pros:

Location is nice for Sandown beach and town. Grounds are nice in hotel.

Cons:

This hotel is run by a coaching company and it only really caters for the people booking through that company. We had a lot of trouble with meals and a lack of information and when speaking to the staff about it, they just defended it being a coaching company. They didn’t seem to understand the problems we were having there.

2026-04-02 • via Nuitee
R
richard • solo_traveller • gb
7
2026-04-01 • via Nuitee
I
Islam • extended_group • gb
8
2026-03-31 • via Nuitee
B
Bridget Esther • family_with_children • gb
8
The stay was fantastic and the nhotel in beatiful surroundings very ok for a short visit for family
Pros:

WE didn't really dislike anything as the room was spacious and bathroom clean and room easily accessible.

Cons:

We didn't like the address as our sat nav took us to an area not relevant to the hotel and we were tired and anzious that our hotel was a scam. We called reception and she was excellent and guided us in. Also the breakfast was poor for our taste anyway. N cooked meats or crusty rolls or green tea.apart from that all excellent.

2026-03-30 • via Nuitee
K
Katie • couple • gb
9
Excellent value for money
Pros:

Location - just 10 mins from Sandown beach
Price - Excellent value for money
Clean and comfortable room
Free car parking
Nice gardens

Cons:

The new Caledonian branding is not in keeping with the building -
We didn’t eat in the hotel - menu is mass produced coach party food

2026-03-30 • via Nuitee