The Esplanade Hotel by Compass Hospitality

Hotels
Independent
7 (676 reviews)
Esplanade Road, Paignton, England, TQ4 6EG , Paignton , GB

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Smoke-free property
Snack bar/deli
Parking (limited spaces)
Self parking (surcharge)
Banquet hall
Upper floors accessible by stairs only

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room heating problems

Categories

Cleanliness
5.71
Multiple reviews noted cleanliness issues, including dirty rooms and concerns about hygiene.
Service
8.18
Staff were frequently described as friendly and accommodating.
Location
8.72
Many reviews highlighted the great location as a major positive point.
Room Quality
6.17
Some reviews commented on small rooms and issues with heating.
Amenities
6.7
Amenities were mentioned, but there were concerns about heating and bathroom issues.
Value for Money
7.16
Reviews indicated good value based on location and overall experience despite some issues.
Food and Beverage
6.71
Food quality received positive remarks, but some breakfast service aspects were criticized.
Overall Experience
6.68
The overall experience was positive for many despite specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:31

Property Description

Convenient Amenities
The hotel offers complimentary wireless internet access and a banquet hall for your convenience.

Dining Options
Enjoy a meal at the on-site restaurant or grab a quick bite at the snack bar/deli. Don't forget to check out the bar/lounge for your favorite drinks.

Featured Amenities
Benefit from a 24-hour front desk, luggage storage, and self-parking (charges apply) during your stay.

Plan your next getaway at The Esplanade Hotel by Compass Hospitality in Paignton (Roundham) and explore nearby attractions like Pirates Bay Adventure Golf and Paignton Beach.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7
Based on 676 reviews
Cleanliness: 5.71
Service: 8.18
Location: 8.72
Room Quality: 6.17
Amenities: 6.7
Value for Money: 7.16
Food and Beverage: 6.71
Overall Experience: 6.68
S
steve family_with_children gb
8
Great budget hotel in perfect location.
Pros:

Room was great for a family (our son loved the bunk bed),

Cons:

but being located very near the bar was quite noisy (especially as there was a live band performing).

2026-03-19 via Nuitee
L
Luker family_with_children gb
7
Pros:

Great location

Cons:

Completely lied about bar opening times

2026-03-15 via Nuitee
R
Ruth couple gb
5
Pros:

Everything was good staff lovely but unfortunately it's the worst bed iv slept in 😭

Cons:

Change mattress on bed

2026-03-10 via Nuitee
G
Glanville couple gb
9
2026-03-07 via Nuitee
A
Arron family_with_children gb
10
2026-03-07 via Nuitee
V
Vasile couple gb
2
Blood in the the shower and stain
Pros:

Reception staff

Cons:

Location

2026-03-07 via Nuitee
G
Gillian family_with_children gb
7
Pros:

Comfortable bed

Cons:

Needs a new window
Dirty side table
Long hairs in bathroom. Know weren't mine

2026-03-05 via Nuitee
M
Mark family_with_children gb
5
Pros:

Location was good.
Parking on site.

Cons:

Although location and on site parking a great plus we were glad to of only booked for 1 night.
Breakfast was ok, although cold.

When walking from reception to room on 2nd floor - as lift out of use...
There was an extreme smell in the corridor of urine - assumed coming from the toilets.

The shower was unusuable due to its tiny size, impossible to move once in - if your able to get in it! ... very odd layout of room - shower in a room, toilet in another and sink in the bedroom.

2026-03-02 via Nuitee
C
Cat family_with_children gb
7
Pros:

The beds were very comfy and the food was nice

Cons:

The shower door didn't shut, the room wasn't very clean, it was cold, the walls are thin and the person next door snored very loudly but it's cheap so served it's purpose

2026-03-02 via Nuitee
A
Amy family_with_children gb
5
Basic
Pros:

Location
Pretty from the outside

Cons:

A consistent strong smell of urine when you walk up towards your room.
The rooms weren't particularly clean, one of the beds had pillow cases with stains on the edges.
The bathroom was dated and dirty, the shower door didnt close properly.
Paid 10 quid for breakfast, but it didnt have everything put out that was advertised.

2026-03-01 via Nuitee
L
Liz family_with_children gb
8
Pros:

Brilliant staff we were well looked after

Cons:

It's a bit faded and needs updating but it was clean and comfortable. Sea front is being updated and this will make a difference for the better

2026-03-01 via Nuitee
P
Paul family_with_children gb
9
2026-02-24 via Nuitee
C
Chloe couple gb
6
Can’t really complain for the price !!
Pros:

Nice but could be a lot better

Cons:

The bad smell walking up to our room , breakfast was a little over cooked.

2026-02-23 via Nuitee
L
Lucie family_with_children gb
5
Pros:

Hotel is on good location, beautiful sea view

Cons:

I was so excited about the breakfast but it was a horrible, scruble eggs wasn't eggs but some king rubber,on mushroom so much parsley
I really didn't enjoy that 😭

2026-02-23 via Nuitee
R
Rachel family_with_children gb
10
Great staff, location and breakfasts
Pros:

Close to the town and sea, great breakfast, staff are fantastic.

2026-02-10 via Nuitee
N
Nicola family_with_children gb
8
Very welcoming Hotel,
Pros:

the room was warm and clean, reception staff were lovely.

Cons:

Shower tray very hard to get in and out off when you have a bad knee, scrapped my ankle getting out as it is quite a drop stepping out of the shower, the plug beside the bed to charge phones etc was very difficult to get to, had to move bed out of the way,
My brother had his bags moved in his room which made him feel very uneasy as there was no need as they were in the bottom of the wardrobe, but when he returned to his room they were both on the bed!!
Walls are paper thin, and i had noisy neighbours that didnt know the meaning of sleep.

2026-01-20 via Nuitee
R
Rachel solo_traveller gb
10
Pros:

The staff were excellent and assisted all my requests. Breakfast was complimentary and was brillient. - i would highlighly recommend

Cons:

I didnt like the fact that the hotel had an offer on the weekend I went which would have been an £100 off instead of booking qith bookings.com. That is sad - I missed out on £100 there.

2026-01-19 via Nuitee
G
Gary couple gb
5
Happy but disappointed
Pros:

Location

Cons:

Room facilities ie bathroom were poor, water pressure was none existent so a proper shower was impossible, when speaking to other guests it seemed to be a big problem throughout the hotel.

2026-01-19 via Nuitee
A
Andrew couple gb
4
Cons:

Hotel full of students, making noises through out the night. Then at 6am students dragging suitcases down the stairs spoke to someone that was with them who didn't give a s..t,

2026-01-19 via Nuitee
T
Tina family_with_children gb
4
Disappointing
Pros:

Location and the lady on reception was lovely

Cons:

I had to request a different room as the first one was very shabby and dirty. I was given a new room which was slightly better but still not very clean

2026-01-19 via Nuitee