Dilkhusa Grand Hotel by Compass Hospitality

Hotels
Compass Hospitality
7.3 (1934 reviews)
Wilder Road , Ilfracombe , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Evening entertainment
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Good value for money
Cons:
Dated rooms
Heating issues
Breakfast quality
Cleanliness concerns

Categories

Cleanliness
6.88
Some reviews mentioned cleanliness positively, but others highlighted issues like burnt smells.
Service
8.35
Multiple reviews emphasize friendly and helpful staff.
Location
8.39
Guests consistently mentioned the convenient and desirable location nearby attractions.
Room Quality
6.34
Several reviews pointed out that the rooms were dated and in need of refurbishment.
Amenities
6.87
Basic amenities provided, but some issues with heating and hot water.
Value for Money
7.83
Many guests felt the price was reasonable for what was offered.
Food and Beverage
6.38
Breakfast quality was noted as below expectations by some guests.
Overall Experience
7.35
Overall experiences vary, but many appreciated the value despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:28

Property Description

Luxurious Accommodation with Free WiFi

Dining and Entertainment Options
Indulge in exquisite dining at our restaurant and unwind with a drink at the bar. Enjoy live evening entertainment throughout your stay, creating unforgettable memories.

Convenient Amenities and Nearby Attractions
Benefit from a 24-hour front desk, snack bar, and free WiFi. Explore the area with ease as a park and bus stop are nearby. Visit the Ilfracombe Golf Club or venture to the historic Watermouth Castle for a day of exploration.

Experience comfort and convenience at Dilkhusa Grand Hotel - book your stay now for an unforgettable getaway!

Important information:

Please note the following Group and long stay Policies:
- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.
- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking.
- This payment is nonrefundable and nontransferable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

7.3
Based on 1934 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.39
Room Quality: 6.34
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 6.38
Overall Experience: 7.35
L
Leeley extended_group gb
10
Enjoyable, value for money.
Pros:

Lovely variety for breakfast 😋
Friendly staff, always helpful.

2026-05-16 via Nuitee
L
Luca couple it
8
Nel complesso positivo
Pros:

Camera spaziosa letto comodo e cane ben accettato

Cons:

Assenza caffè espresso alla colazione e struttura un po datata

2026-05-16 via Nuitee
D
David couple gb
9
Pros:

Good location, friendly staff

2026-05-12 via Nuitee
K
Keith couple gb
3
Very disappointed
Pros:

Very poor

Cons:

Very run down needs updating bathroom needed updating room needed updating

2026-05-11 via Nuitee
S
Steven couple gb
10
2026-05-07 via Nuitee
L
lindsay solo_traveller gb
5
Staff were amazing. However...
Pros:

Staff were super friendly and welcoming. The breakfast was average and suitable for our needs.

Cons:

The room was very basic. The bathroom had hair in it. The walls and floors are very thin so we were woken up by other residents talking. We could literally hear upstairs conversations. This woke us up a couple of times during the night. The reception and entrance looked deceiving as when we were upstairs to the room, the hallways and rooms were very out dated. The walls paper is peeling off the walls and carpet looked like ir saw better days.

We couldn't fault the staff though, amazing service. Its a shame the building let's it down. It has so much potential.

2026-05-06 via Nuitee
L
laura couple gb
10
2026-05-06 via Nuitee
J
JOHN couple gb
8
2026-05-05 via Nuitee
G
Gill solo_traveller gb
4
Great location, shame it's not been kept up
Pros:

The staff were welcoming and accommodating

Cons:

The box bedframes were breaking down. The mattresses were lumpy (our first mattress had a lower head position to our feet...) and the staff admitted that they had a water survey which said which rooms had hot water, and which had warm... Our (warm) water room never even got warm.
The decor was dated, and you have to pay for parking, even though the hotel appear to own it.
The rooms were clean on the surface, but closer inspection shows dust and grime.

2026-05-05 via Nuitee
M
MAYRA solo_traveller es
6
Pros:

Excellent location in a beautiful town

2026-05-04 via Nuitee
A
Anna solo_traveller gb
7
2026-05-04 via Nuitee
A
Andrew couple gb
10
2026-05-04 via Nuitee
N
Nicholas extended_group gb
7
Pros:

Good value and friendly staff

Cons:

Place did look and little tired. Parking available but not free

2026-05-03 via Nuitee
A
Arianna solo_traveller gb
7
Great Location
Pros:

Great location, really helpful staff.

Cons:

Bit outdated, as it allows pets the carpets really smelled they need to invest in a carpet cleaner

2026-05-02 via Nuitee
K
Katarina couple gb
5
Pros:

Location was prefect at the water front

Cons:

Bed wasn’t comfy. Felt like a small double bed

2026-04-30 via Nuitee
G
Gordon couple gb
8
2026-04-28 via Nuitee
R
Rachel solo_traveller gb
8
Excellent value, great room lovely old hotel with welcoming friendly staff
Pros:

Simple efficient and friendly check in. Huge, comfortable room with lovely bath and shower. Convenient for coast path and extremely good value

Cons:

Nothing

2026-04-26 via Nuitee
J
Jonny solo_traveller gb
3
Pros:

Staff were very friendly

Cons:

Couldn't shower, had to leave a day early on a 3 night stay, shower was dribbling water that was either burning hot or freezing cold without touching the temperature dial. Theres wallpaper pealing off most ofnthe walls, room floor cracks and crewks when you walk around, and other doors opening and closing shake the room. The staff did offer another room but just wanted to get out of there

2026-04-26 via Nuitee
E
Eric couple us
10
Great hotel
Pros:

Location and great value

Cons:

Nothing

2026-04-24 via Nuitee
K
Kevin solo_traveller gb
9
2026-04-23 via Nuitee