The St Ives Bay Hotel

Hotels
•
Bespoke
6.4 (2516 reviews)
The Terrace, Cornwall, St Ives, England, TR26 2BN , St Ives , GB
44-03300945919

listing image 1
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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Meeting rooms
Snack bar/deli
Banquet hall

Review Highlights

Pros:
Friendly staff
Stunning views
Good location
Cons:
Cleanliness issues
Dated rooms
Inconsistent room quality

Categories

Cleanliness
3.74
Multiple reviews highlight cleanliness issues, including dirty rooms and maintenance problems.
Service
7.71
Staff were friendly and helpful, with positive mentions in several reviews.
Location
8.75
The location received consistent praise as excellent and convenient.
Room Quality
4.7
Several guests reported rooms that were dated, small, or in poor condition.
Amenities
5.73
Basic amenities were available, but many guests expected more and reported issues.
Value for Money
6.69
Some value perceived due to location, but many felt misled by room quality versus cost.
Food and Beverage
7.74
Breakfast and dining experiences received positive reviews, especially staff service.
Overall Experience
6.11
Overall satisfaction fluctuated based on service and location vs room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:37

Property Description

Experience the charm of coastal living at The St Ives Bay Hotel, where comfort meets convenience in the heart of St Ives.

Breathtaking Views
Take in stunning panoramic views from our inviting terrace, the perfect spot to relax after a day of exploration.

Dining Delights
Savor delectable meals at our on-site restaurant and indulge in quick bites at the snack bar/deli. Don't forget to unwind with a drink at our cozy bar/lounge.

Comfortable Accommodations
Choose from 85 well-appointed guestrooms featuring cable television and essential amenities such as desks and coffee/tea makers. Enjoy daily housekeeping to ensure your stay is worry-free.

Book your escape today and immerse yourself in the beauty of St Ives!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 2516 reviews
Cleanliness: 3.74
Service: 7.71
Location: 8.75
Room Quality: 4.7
Amenities: 5.73
Value for Money: 6.69
Food and Beverage: 7.74
Overall Experience: 6.11
S
Suveksha • couple • gb
7
2026-05-30 • via Nuitee
M
Michael • extended_group • de
5
Für eine Nacht akzeptabel
Pros:

- gute Lage

Cons:

- ziemlich abgeranzte, schmuddelige Teppiche im gesamten Haus
- das Zimmer ging nach Westen und war extrem warm, weil sich das Fenster nur zehn Zentimeter öffnen ließ

2026-05-30 • via Nuitee
J
Juliane • couple • de
7
Pros:

Sehr zentrale Lage, schöner englischer Charme, aber alles etwas in die Jahre gekommen.

Cons:

An einem seht heißen Tag angekommen, Fenster und Gardinen waren offen und man hat das Zimmer kaum runtergekühlt bekommen.

2026-05-30 • via Nuitee
C
Carys • couple • gb
7
Good hotel and location
Pros:

The location of the property was brilliant and we really liked the open bar space downstairs. It was ideal having the parking at the back of the hotel and that we were able to have our dog stay with us.

Cons:

Nothing of the properties fault - but it was mid heatwave and the rooms on the top floor were like sweat boxes which made it difficult to stay in the room. They did provide a fan although it would’ve been much more tolerable with an air conditioning unit.

2026-05-29 • via Nuitee
K
Kim • family_with_children • gb
6
Location great, needs an update
Pros:

Location was great, cost was reasonable and room was a good size.

Cons:

Quite dated- foisty smell on approach to the room. Room itself was incredibly hot. Fan in place but not very effective. No hot water and at one point it ran brown. We were above the bins and they got emptied very early in the morning. Some stains on the carpet.

2026-05-29 • via Nuitee
R
Rebecca • solo_traveller • gb
5
Not as per photos
Pros:

Location across from the beach was great and the receptionist on arrival was really friendly

Cons:

The hotel needs a lot of refurbishment. The rooms in the photos have been refurbished, sadly the room we stayed in did not look like this. The bathroom was very small, smelt and was in need of a good clean. The bedroom carpets were worn, the one small window barely opened and the room was incredibly hot. They had left a fan but as the window could not be opened it was so uncomfortable to sleep in

Housekeeping is not planned at all during your stay. You are given a piece of paper on arrival which explains you can ask for this and they will even bring things to your room! I asked for clean towels, loo roll and for our bin to be changed as it was full. The receptionist said she could give me towels and loo roll to take up, but if I bring the bin down she can change the bin bag?!!

Overall I was sad to leave St Ives but pleased to get home to our own beds and levels of cleaning. I think the different room options between rennovated and not should be shown on booking so you know what you are getting and can make a decision appropriate for you.

2026-05-29 • via Nuitee
A
Andrea • solo_traveller • gb
8
2026-05-28 • via Nuitee
A
Amy • couple • gb
5
Nice but they need to improve on the rooms for what they charge
Pros:

Love that’s it’s a short walk to everything was easy to get to and the staff where really friendly , breakfast was nice

Cons:

The rooms where very tired , the curtains in our room
Had rips in the black out part so the sun come through every day and wasn’t that clean

2026-05-28 • via Nuitee
A
Anneke • solo_traveller • be
6
2026-05-27 • via Nuitee
R
Ryan • couple • gb
3
Avoid . Extremely rundown.
Pros:

The location of the property is great for the St Ives food and musical festival weekend .

Cons:

The overall standard of facilities and cleanliness of the hotel is horrendous. The furniture and bathrooms haven’t been touched since opening and the floorboards make an insane amount of noise . Also sent to the incorrect room for us to only realise the key opens up every door in the hotel so a security risk too. Didn’t even stay the second night we had booked as it didn’t feel clean enough, safe enough or remotely at the standard of the price charged . Barring the location for festival weekend I wouldn’t recommend anything .

2026-05-27 • via Nuitee
A
Amulya • couple • gb
8
2026-05-27 • via Nuitee
V
Valentina • solo_traveller • de
7
Relaxing stay with a beautiful sea view
Pros:

Perfect location, only 5 minutes from the town centre and very close to the train station.
The sea view was absolutely beautiful, and the sound of the waves at night and in the morning was spectacular.
Friendly staff and a relaxing atmosphere

Cons:

The building is a bit old and the rooms could use some repainting but they said renovations are underway.
The window was not clean.

2026-05-26 • via Nuitee
K
Katrina • couple • gb
7
2026-05-26 • via Nuitee
A
Anthony • solo_traveller • gb
5
2026-05-24 • via Nuitee
T
torquil • extended_group • gb
6
Pros:

good location

Cons:

a bit tatty, needs some renovation

2026-05-24 • via Nuitee
D
Daniel • couple • gb
6
2026-05-24 • via Nuitee
M
Martina • couple • de
3
Nicht zu empfehlen
Cons:

Direkt an der Straße
Sehr laut
Zimmer ist Mini
Nicht besonders sauber

2026-05-24 • via Nuitee
T
Tracey • couple • gb
1
Beautiful view. Poor accommodation. No food in the evening
Pros:

The property had Lovely view of the sea

Cons:

The property needs updating.
The wallpaper was coming off the wall in the bedroom. The room wasn’t a good room. At 01.55 my partner woke up with water sprinkling on him from the ceiling. We believe it was from the roof as they was heavy rain.
When telling the lady on reception she just apologised and nothing else was said!!!

2026-05-22 • via Nuitee
A
Alyson • family_with_children • nz
9
Pros:

My number one is the amazing view and the staff very helpful, the accommodation spacious and clean

2026-05-21 • via Nuitee
S
Sarah • extended_group • gb
1
We left and declined to stay. Our refund was processed promptly which we were grateful for!
Pros:

The location would have been good.

Cons:

The first room had stained toilet seat, cushions and runner on bed, walls and carpet was patchy. The secound room wasn’t a lot better and had live carpet bugs eating the carpet - the carpet had various patches where it had been eaten away. After having a very stressful few months and driving 4.5 hours we just wanted some R and R this would not be achieved here for us so we chose not to stay.

2026-05-21 • via Nuitee