The St Ives Bay Hotel

Hotels
Bespoke
6.4 (2516 reviews)
The Terrace, Cornwall, St Ives, England, TR26 2BN , St Ives , GB

Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Meeting rooms
Snack bar/deli
Banquet hall

Review Highlights

Pros:
Friendly staff
Stunning views
Good location
Cons:
Cleanliness issues
Dated rooms
Inconsistent room quality

Categories

Cleanliness
3.74
Multiple reviews highlight cleanliness issues, including dirty rooms and maintenance problems.
Service
7.71
Staff were friendly and helpful, with positive mentions in several reviews.
Location
8.75
The location received consistent praise as excellent and convenient.
Room Quality
4.7
Several guests reported rooms that were dated, small, or in poor condition.
Amenities
5.73
Basic amenities were available, but many guests expected more and reported issues.
Value for Money
6.69
Some value perceived due to location, but many felt misled by room quality versus cost.
Food and Beverage
7.74
Breakfast and dining experiences received positive reviews, especially staff service.
Overall Experience
6.11
Overall satisfaction fluctuated based on service and location vs room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:37

Property Description

Experience the charm of coastal living at The St Ives Bay Hotel, where comfort meets convenience in the heart of St Ives.

Breathtaking Views
Take in stunning panoramic views from our inviting terrace, the perfect spot to relax after a day of exploration.

Dining Delights
Savor delectable meals at our on-site restaurant and indulge in quick bites at the snack bar/deli. Don't forget to unwind with a drink at our cozy bar/lounge.

Comfortable Accommodations
Choose from 85 well-appointed guestrooms featuring cable television and essential amenities such as desks and coffee/tea makers. Enjoy daily housekeeping to ensure your stay is worry-free.

Book your escape today and immerse yourself in the beauty of St Ives!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 2516 reviews
Cleanliness: 3.74
Service: 7.71
Location: 8.75
Room Quality: 4.7
Amenities: 5.73
Value for Money: 6.69
Food and Beverage: 7.74
Overall Experience: 6.11
G
Gonçalo solo_traveller es
7
Pros:

The view to the beach

Cons:

Noisy

2026-05-16 via Nuitee
D
Douglas couple ch
8
Reasonable price and good service
Pros:

Wonderful view
Friendly service

Cons:

Difficulties for disabled guests

2026-05-16 via Nuitee
G
Gurdeep couple gb
7
2026-05-15 via Nuitee
J
Jessica extended_group gb
8
2026-05-14 via Nuitee
W
Wallace solo_traveller gb
6
2026-05-14 via Nuitee
A
Amanda couple gb
4
Disappointing.
Pros:

Location - close to town and railway station.

Cons:

Incredibly basic room - no decorative features in room, just plain walls and worn carpet plus a mouldy/bleach smell. No side lights at all just a main light and only one pillow each. The kettle couldn’t be used unless you plugged it in under the desk which is frankly unsafe … no plugs anywhere else within reach of it. Breakfast was okay and staff were also fine … but it’s not cheap and what’s galling is my parents were staying in the hotel next door for the same price in complete luxury. The general areas were just completely bare and unwelcoming, it felt a bit like a ghost hotel.

2026-05-14 via Nuitee
A
Arrieta couple gb
1
Cons:

Smell dirty, mattress was not comfortable, toilet had a lot of mould

2026-05-13 via Nuitee
S
silvia couple it
10
Super consigliato
Pros:

Pulizia della camera, posizione ottimale, personale educato e disponibile.

2026-05-12 via Nuitee
A
Andrea solo_traveller gb
10
It made me very happy..
Pros:

I did not have breakfast..as i was meeting a friend to have early breakfast near the Harbour i love St Ives.. and i know it very well .and having stayed at the St Ives Hotel before i enjoyed..it very much. I was very happy staying at the Hotel..

2026-05-12 via Nuitee
K
Keith couple gb
6
Good location but tired hotel needing TLC
Pros:

Good location

Cons:

Very creaky floors; maintenance needed on room.

2026-05-12 via Nuitee
C
Christine solo_traveller gb
1
Cons:

One member of staff had a bad attitude and was very unaproachable,also not helpful,the place isnt clean and is run down,,the breakfast wasnt nice so we ate out,would not recomend the hotel.

2026-05-11 via Nuitee
K
kate extended_group gb
5
Pros:

The setting is fantastic. The staff were friendly and helpful. The breakfast was fine and the staff worked really hard to cope with a large number of customers. I didn't see on the website that they had any parking available but they do, which was great. My single room was very small but the bed was comfy and the room had a great view and a little balcony which was a nice surprise.

Cons:

The main problem we found was that the bedrooms and corridors upstairs were very stuffy and hot. The lobby/restaurant etc were fine but the corridors and bedrooms were very warm and there was no way to turn the radiators down. I was advised to open the door onto my little balcony (which had lovely sea views) but that made the room very noisy. My friend's room was very hot but she couldn't open any windows.
The hotel is a bit run down in places but it isn't expensive so I expect they are trying to update as they can afford it.

2026-05-11 via Nuitee
T
Tiantian solo_traveller gb
7
2026-05-11 via Nuitee
R
Ranaweera solo_traveller gb
10
2026-05-11 via Nuitee
D
Daniel solo_traveller gb
5
Good experience but don't expect a nice room
Pros:

The staff were lovely, especially the lady behind the bar. The downstairs area was lovely and clean. The view from the room was absolutely beautiful.

Cons:

My room wasn't like the picture, it was very dated and there was water damage down the wall. I picked the room because of the photos on the website, choosing a twin over a double.

2026-05-10 via Nuitee
C
Carlos Manuel family_with_children gb
10
2026-05-10 via Nuitee
D
D'Arc & Alison solo_traveller gb
10
Fabulous location
Pros:

Everything is incredibly clean 👌 very friendly staff. I was really surprised by the negative reviews. Yes, it's a little tired, but it's not horrendous. It's cosy and worth the money. Easy location and absolutely perfect for what we needed. We would definitely stay again. To be honest, I've stayed in more expensive hotels that were in a worse condition. The hotel is lovely and has amazing potential. Book whilst it's a bargain. I'm sure when brought up to a higher spec, it would reflect in cost

Cons:

The reviews I'm not sure what people are expecting. The hotel obviously reflects in price

2026-05-10 via Nuitee
W
Wilson couple gb
8
2026-05-10 via Nuitee
E
Emily couple gb
8
2026-05-10 via Nuitee
A
Arnold couple de
1
Schlecht
Pros:

Zimmer entsprach in keiner Weise, dem auf der Buchungplattform, Booking angebotenen Zimmer mit drei großen Eckflügelfenstern, Raumgröße von circa 20 m² wurde auch nicht annähernd erreicht. Das Zimmer war insgesamt sehr heruntergekommen und verwohnt. Der Teppichboden im Zimmer war stark verschmutzt und wies große Fleckenbereiche auf. Das verfügbar gemachte Zimmer war in akzeptabel. Der Mitarbeiter im Empfang war nicht im Stande, uns ein anderes Zimmer entsprechend der gemieteten Lage und Ausstattung zu übergeben.

Cons:

Unsauber, nach unserem empfinden, nicht gut geführt, das Zimmer entsprach in keiner Weise dem Angebot… ich könnte diese Aufzählung noch erheblich weiterführen. um 5:30 Uhr am Morgen wurden wir vom Servicepersonal geweckt und mussten unser Fahrzeug von dem bei der Anreise zugewiesenen Parkplatz entfernen. Ein Hinweis oder Angaben auf Ersatzparkfläche… Fehlanzeige. Das alles führte zu unserem Entschluss, dieses Hotel sofort zu verlassen.

2026-05-09 via Nuitee