The St Ives Bay Hotel

Hotels
•
Bespoke
6.4 (2516 reviews)
The Terrace, Cornwall, St Ives, England, TR26 2BN , St Ives , GB
44-03300945919

listing image 1
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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Meeting rooms
Snack bar/deli
Banquet hall

Review Highlights

Pros:
Friendly staff
Stunning views
Good location
Cons:
Cleanliness issues
Dated rooms
Inconsistent room quality

Categories

Cleanliness
3.74
Multiple reviews highlight cleanliness issues, including dirty rooms and maintenance problems.
Service
7.71
Staff were friendly and helpful, with positive mentions in several reviews.
Location
8.75
The location received consistent praise as excellent and convenient.
Room Quality
4.7
Several guests reported rooms that were dated, small, or in poor condition.
Amenities
5.73
Basic amenities were available, but many guests expected more and reported issues.
Value for Money
6.69
Some value perceived due to location, but many felt misled by room quality versus cost.
Food and Beverage
7.74
Breakfast and dining experiences received positive reviews, especially staff service.
Overall Experience
6.11
Overall satisfaction fluctuated based on service and location vs room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:37

Property Description

Experience the charm of coastal living at The St Ives Bay Hotel, where comfort meets convenience in the heart of St Ives.

Breathtaking Views
Take in stunning panoramic views from our inviting terrace, the perfect spot to relax after a day of exploration.

Dining Delights
Savor delectable meals at our on-site restaurant and indulge in quick bites at the snack bar/deli. Don't forget to unwind with a drink at our cozy bar/lounge.

Comfortable Accommodations
Choose from 85 well-appointed guestrooms featuring cable television and essential amenities such as desks and coffee/tea makers. Enjoy daily housekeeping to ensure your stay is worry-free.

Book your escape today and immerse yourself in the beauty of St Ives!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 2516 reviews
Cleanliness: 3.74
Service: 7.71
Location: 8.75
Room Quality: 4.7
Amenities: 5.73
Value for Money: 6.69
Food and Beverage: 7.74
Overall Experience: 6.11
M
Moore • couple • gb
6
Pros:

The breakfast was excellent and the staff were lovely

Cons:

The room we had was clean however the bathroom was not very clean the shower was tiny and the cubicle was broken

2026-02-13 • via Nuitee
L
lorna • extended_group • gb
8
Pros:

Excellent breakfast, warm and clean room, good location.

2026-02-12 • via Nuitee
H
Helen • couple • gb
5
2026-02-12 • via Nuitee
R
Rob • solo_traveller • gb
2
Terrible
Pros:

Good location

Cons:

Dirty, uncomfortable bed, no money spent in years, heating would not turn off, would never stay again

2026-02-12 • via Nuitee
R
ross • solo_traveller • gb
6
2026-02-11 • via Nuitee
L
Linda • solo_traveller • gb
8
2026-01-30 • via Nuitee
L
Louise • couple • gb
1
Awful!!!!
Pros:

Location

Cons:

Filthy dirty. Room allocated was not the room booked. Mould above window. Medication found on the floor next to the bed, reported to manager who did nothing about it. Left at 5am in the morning and did not stay the second night due to hygiene issues.

2026-01-29 • via Nuitee
M
Martin • couple • gb
8
Place to stay if you have a dog
Pros:

Everyone loved dogs

Cons:

Breakfast , tea in erns, no mushrooms at breakfast only scrabbled egg, bacon, sausage toast which was limiting

2026-01-28 • via Nuitee
P
Peter • couple • gb
9
2026-01-26 • via Nuitee
S
Souter Louise • solo_traveller • gb
8
2026-01-26 • via Nuitee
H
HAYDN • family_with_children • gb
8
it served our purpose at a reasonable price
Pros:

Location excellent
Staff excellent

Cons:

Room a bit outdated and no view

2026-01-26 • via Nuitee
D
Dorothy • couple • gb
9
A great find.
Pros:

The hotel was very inexpensive..just before new year. We did not know what expect. But we were highly delighted. The room was large and overlooked the sea. The bathroom had a bath! It was in a great location.The staff were friendly and helpful. Thank you.

Cons:

The hotel is abit tired and needs decoration.

2026-01-25 • via Nuitee
M
Mirel • couple • gb
9
2026-01-21 • via Nuitee
L
Louise • couple • gb
2
Would not stay again
Pros:

The staff were rude the room was not very nice also shower didn’t work

2026-01-20 • via Nuitee
M
Mark • solo_traveller • gb
6
2026-01-20 • via Nuitee
S
Sam • couple • gb
9
Great value and location for 1 night stay
Pros:

Nice big spacious room

Cons:

Broken window lock.

2026-01-20 • via Nuitee
S
Steven • solo_traveller • gb
8
Met my expectations.
Pros:

Room was warm, clean and tidy. View over back of hotel not great but wasn't there for that view. Location was great just 5 minute walk from centre of town.

Cons:

For what I wanted, and what I paid there was nothing to dislike.

2026-01-20 • via Nuitee
J
Jo • couple • gb
4
Was ok for one night .
Pros:

The Location was great and there was free parking out the front

Cons:

The room wasn’t as advertised. We booked the twin room with sea view . Please see attached photos . The bathroom was dated , basic and the shower hardly worked. The water literally trickled out. We was on top floor and there was a terrible smell of damp in the corridor.

2026-01-19 • via Nuitee
K
Katherine • couple • gb
5
Good location just not a good room
Pros:

Location was great

Cons:

Very dated. Room was filthy. cobwebs everywhere, floor not vacuumed, bathroom was grubby.

2026-01-19 • via Nuitee
H
Hanna • solo_traveller • de
8
English seaside gem with a calm atmosphere and lovely staff
Pros:

I am so lucky to have found this English seaside gem. The location was ideal, a very short walk into town and with a beautiful beach a short walking distance away. The room was clean, with a great seaside view, the bathroom in a very good condition, towels and sheets clean and the mattress comfortable.
The guests were all very quiet and there was also entertainment twice a week, singer Keri was brilliant and provided a good at atmosphere.
Staff were particularly helpful and lovely and very very attentive.
When I needed a fresh towel, milk sachets for my tea, staff were quick to provide.
I made the best choice and I was glad I ignored the other reviews, which were petty.
I felt secure and looked after and am leaving happy and also a bit sad but knowing I will return.

For a solo traveller I find it important that these kind of hotels still exist when everything seems to be AirbnB these days.

Cons:

I can't think of anything.

2026-01-19 • via Nuitee