The St Ives Bay Hotel

Hotels
•
Bespoke
6.4 (2516 reviews)
The Terrace, Cornwall, St Ives, England, TR26 2BN , St Ives , GB
44-03300945919

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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Meeting rooms
Snack bar/deli
Banquet hall

Review Highlights

Pros:
Friendly staff
Stunning views
Good location
Cons:
Cleanliness issues
Dated rooms
Inconsistent room quality

Categories

Cleanliness
3.74
Multiple reviews highlight cleanliness issues, including dirty rooms and maintenance problems.
Service
7.71
Staff were friendly and helpful, with positive mentions in several reviews.
Location
8.75
The location received consistent praise as excellent and convenient.
Room Quality
4.7
Several guests reported rooms that were dated, small, or in poor condition.
Amenities
5.73
Basic amenities were available, but many guests expected more and reported issues.
Value for Money
6.69
Some value perceived due to location, but many felt misled by room quality versus cost.
Food and Beverage
7.74
Breakfast and dining experiences received positive reviews, especially staff service.
Overall Experience
6.11
Overall satisfaction fluctuated based on service and location vs room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:37

Property Description

Experience the charm of coastal living at The St Ives Bay Hotel, where comfort meets convenience in the heart of St Ives.

Breathtaking Views
Take in stunning panoramic views from our inviting terrace, the perfect spot to relax after a day of exploration.

Dining Delights
Savor delectable meals at our on-site restaurant and indulge in quick bites at the snack bar/deli. Don't forget to unwind with a drink at our cozy bar/lounge.

Comfortable Accommodations
Choose from 85 well-appointed guestrooms featuring cable television and essential amenities such as desks and coffee/tea makers. Enjoy daily housekeeping to ensure your stay is worry-free.

Book your escape today and immerse yourself in the beauty of St Ives!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 2516 reviews
Cleanliness: 3.74
Service: 7.71
Location: 8.75
Room Quality: 4.7
Amenities: 5.73
Value for Money: 6.69
Food and Beverage: 7.74
Overall Experience: 6.11
B
Benita • extended_group • gb
10
Pros:

The manager and staff were very welcoming and approachable, breakfast was wonderful, sea views and very close to station, comfortable room etc

2026-03-20 • via Nuitee
H
Holman • couple • gb
6
Cons:

1 hour wait for breakfast to be served

2026-03-20 • via Nuitee
C
Chugh • couple • gb
8
2026-03-18 • via Nuitee
N
Nicky • couple • gb
9
It was just what we wanted
Pros:

The friendly staff especially the lady who served our breakfast. Everyone we meet was friendly. The location was perfect just a short walk into town. The view was wonderful

Cons:

The hotel needs a bit of a make over but we are led to believe it is down for a major refurbishment. Only hope it is sympathetic as the building has character

2026-03-17 • via Nuitee
G
gaia • couple • pt
8
Pros:

Tutto!

Cons:

Forse un pochino troppo calda la stanza. Abbiamo provato a ridurre, ma non ci siamo riusciti! :)

2026-03-17 • via Nuitee
L
Luciana • family_with_children • gb
10
2026-03-16 • via Nuitee
C
Connell • couple • gb
5
Very tired and grubby hotel. Great location and staff but the owners need to do better for their customers
Pros:

Great location and we were allocated a sea view room. The staff were super friendly

Cons:

Extra charge if £20 per night for a dog. The fee was not advertised at all and quite frankly extortionate.
The hotel was tired and scruffy. The carpets were dirty, walls stained and the shower needed a good clean to remove the orange tile stains. There was also a bucket on the landing to capture the leaking roof.

2026-03-16 • via Nuitee
G
Glenn • couple • gb
6
2026-03-15 • via Nuitee
N
Naomi • family_with_children • gb
3
Definitely will NOT be staying again. Very disappointed!!
Pros:

The hotel itself (reception, bar area and staff) were lovely

Cons:

The room itself was so Dirty, shower not working properly, far too hot in the rooms, broken window catch (cut myself on it) Paid for a sea view and was probably better off not paying for one! Shower looked like it was held together with mechano. Walls and decor very poor and needs to be remodernised!! Shower pressure very poor and no hot water.
The grey ledge in the room paint scuffs and peeling off.
Although it being a pet friendly hotel, there needs to be a standard throughout no matter the price you pay!
There was a really bad stain on the wall next to one of the beds. Had to pull bed away from the wall as unsure a to what the stain was!!

It is really sad that a hotel in such a beautiful town has such terrible reviews.

2026-03-14 • via Nuitee
A
Ann Marie • couple • gb
7
Happy and relaxed
Pros:

Friendly and location

Cons:

Cosmetic updating

2026-03-13 • via Nuitee
D
DAVID • solo_traveller • gb
9
Great value
Pros:

Fantastic for the price. Very helpful price. Powerful shower.

2026-03-11 • via Nuitee
E
Eduardo • couple • pt
1
Pros:

View from the room

Cons:

At the check in I was not informed about check out time. Apparently the receptionist was suppose to give me a paper with that information. But that did not happened. Next morning I was told that the check out was at 10 am therefore I had to pay for the late check out. I consider this to be a robbery. Never again.

2026-03-11 • via Nuitee
R
RICHARD • solo_traveller • gb
8
2026-03-11 • via Nuitee
J
Jonathan • couple • gb
8
Great value stay in the heart of St.Ives.
Pros:

The location of this hotel is absolutely excellent with unobstructed sea views across the bay.

Cons:

The property looks as though it has changed hands and is therefore in the process of some upgrading.

2026-03-10 • via Nuitee
A
Alisha • couple • gb
1
Pros:

Location

Cons:

Rude staff
Disgusting rooms

2026-03-09 • via Nuitee
S
Steven • solo_traveller • gb
8
Just a regular catchup with friends.
Pros:

Good location.

Cons:

n/a

2026-03-09 • via Nuitee
M
martin • couple • gb
6
Great budget stay, wonderfully friendly staff. Worth the extra for a sea view.
Pros:

Hotel was cheap and staff were very friendly. Onsite parking was a bonus. Soaps, shower gel, kettle and biscuits in room. Great view from sea view rooms.

Cons:

Hotel is tired but clean. Pillows were quite lumpy. We could hear people talking outside the windows not sure how good the double glazing is so maybe take earplugs if you are a light sleeper.

2026-03-07 • via Nuitee
R
Roberta • couple • gb
8
2026-03-07 • via Nuitee
J
Jo • couple • gb
7
Fantastic location, beautiful sea views
Pros:

Amazing location. And bonus of easy parking too. Beautiful sea view.

Cons:

The hotel is dated, but given the price and the location I didn't have a problem with this. Clean, but the bathroom did need a little work and shower was a bit pathetic. Charging £20/night for a dog was extremely expensive given the price I paid for people! Especially when I was provided with absolutely nothing. Most places that charge a lot less tend to provide a dog bowl/blanket/treats.

2026-03-06 • via Nuitee
P
Pickett • solo_traveller • gb
10
Pros:

Friendly and very clean

2026-03-06 • via Nuitee