The St Ives Bay Hotel

Hotels
Bespoke
6.4 (2516 reviews)
The Terrace, Cornwall, St Ives, England, TR26 2BN , St Ives , GB

Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Meeting rooms
Snack bar/deli
Banquet hall

Review Highlights

Pros:
Friendly staff
Stunning views
Good location
Cons:
Cleanliness issues
Dated rooms
Inconsistent room quality

Categories

Cleanliness
3.74
Multiple reviews highlight cleanliness issues, including dirty rooms and maintenance problems.
Service
7.71
Staff were friendly and helpful, with positive mentions in several reviews.
Location
8.75
The location received consistent praise as excellent and convenient.
Room Quality
4.7
Several guests reported rooms that were dated, small, or in poor condition.
Amenities
5.73
Basic amenities were available, but many guests expected more and reported issues.
Value for Money
6.69
Some value perceived due to location, but many felt misled by room quality versus cost.
Food and Beverage
7.74
Breakfast and dining experiences received positive reviews, especially staff service.
Overall Experience
6.11
Overall satisfaction fluctuated based on service and location vs room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:37

Property Description

Experience the charm of coastal living at The St Ives Bay Hotel, where comfort meets convenience in the heart of St Ives.

Breathtaking Views
Take in stunning panoramic views from our inviting terrace, the perfect spot to relax after a day of exploration.

Dining Delights
Savor delectable meals at our on-site restaurant and indulge in quick bites at the snack bar/deli. Don't forget to unwind with a drink at our cozy bar/lounge.

Comfortable Accommodations
Choose from 85 well-appointed guestrooms featuring cable television and essential amenities such as desks and coffee/tea makers. Enjoy daily housekeeping to ensure your stay is worry-free.

Book your escape today and immerse yourself in the beauty of St Ives!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 2516 reviews
Cleanliness: 3.74
Service: 7.71
Location: 8.75
Room Quality: 4.7
Amenities: 5.73
Value for Money: 6.69
Food and Beverage: 7.74
Overall Experience: 6.11
M
martin couple gb
6
Great budget stay, wonderfully friendly staff. Worth the extra for a sea view.
Pros:

Hotel was cheap and staff were very friendly. Onsite parking was a bonus. Soaps, shower gel, kettle and biscuits in room. Great view from sea view rooms.

Cons:

Hotel is tired but clean. Pillows were quite lumpy. We could hear people talking outside the windows not sure how good the double glazing is so maybe take earplugs if you are a light sleeper.

2026-03-07 via Nuitee
R
Roberta couple gb
8
2026-03-07 via Nuitee
J
Jo couple gb
7
Fantastic location, beautiful sea views
Pros:

Amazing location. And bonus of easy parking too. Beautiful sea view.

Cons:

The hotel is dated, but given the price and the location I didn't have a problem with this. Clean, but the bathroom did need a little work and shower was a bit pathetic. Charging £20/night for a dog was extremely expensive given the price I paid for people! Especially when I was provided with absolutely nothing. Most places that charge a lot less tend to provide a dog bowl/blanket/treats.

2026-03-06 via Nuitee
P
Pickett solo_traveller gb
10
Pros:

Friendly and very clean

2026-03-06 via Nuitee
P
Peter couple gb
10
Pros:

This hotel is at a great location and excellent value for money! Make no mistake, it's a bit of a time travel so set your expectations accordingly. Creaky floors, lots of fire doors to get through and shuts behind with a bit bang, different staircase to first floor than 2nd and 3rd, but we had a great stay! The heating was mentioned in other comments, but it was fully on and although it wasn't a sauna in the room, it was warm enough. I didn't try breakfast and I think there are better breakfast options around, but that's subjective.
We were in a spacious family room but note that other rooms can be quite small.
Old building, old corridors, old style rooms, but provided everything for a short stay.
You definitely hear all steps from above you so if you are a light sleeper think it twice. But still I would recommend this hotel. Try it for a short stay first just to see if it is for you!

2026-03-05 via Nuitee
S
Simon solo_traveller gb
7
Superb location
Pros:

Superb location and the staff were really friendly and helpful.

Cons:

The heating was a bit warm for me but I was able to open a window.

2026-03-04 via Nuitee
H
Hazel solo_traveller gb
5
Pros:

Location near St Ives station

Cons:

My room and view were pretry sub standard. Requies a complete refurbishment.

2026-03-04 via Nuitee
R
Rakin couple gb
10
2026-03-03 via Nuitee
P
Paul solo_traveller gb
3
Served a purpose
Pros:

Fabulous location

Cons:

Far too hot! I asked if the heating could be turned down but was told it was on a timer till 9pm. Had to have a fan on and the windows open. Property is very tired and needs some TLC. Carpets are visibly worn down to the thread in many places and needs decorating throughout.

2026-03-02 via Nuitee
M
Massoud solo_traveller gb
10
2026-03-01 via Nuitee
C
Chris solo_traveller gb
10
Second time there and each time was pleasant
Pros:

Great location, super friendly staff, comfortable bed,

Cons:

Breakfast was nice but for £12 if you book the night before, or £15 if you just turn up in the morning you don’t get much for your buck. Literally a full English I had 1 egg, 1 Sausage, 1 hash brown and 2 rashers of bacon with a pot of beans and half, yes half a mushroom.

2026-03-01 via Nuitee
E
Ellie couple gb
4
Disappointed!
Pros:

Good location,was only one friendly staff member and he was an Australian guy who worked behind the bar.

Cons:

Staff wasn’t friendly very rude,not welcoming.
Shen we arrived was no ,how are you, enjoy your stay no nothing.
The room we first went to had damp and mould in it, bed wasn’t made, was dirty not clean, so we asked to get moved which they moved us, the room was better but still not great, bathroom had holes and marks all over the wall, pillow cases and that was inside out sheets hanging off the bed and not made properly.
We asked our room to be cleaned and beds changed ,instead of changing the sheets they just flipped everything round!!
I would not recommend coming back to this hotel very disappointed.
Also we brought our dog with her and online on booking.com it says £10 a night but it’s actually £20 a night so that’s really not good!
Manger or someone always spoke to our dog but ignored us and didn’t speak to us or ask how we are or anything.
Not a good stay!!

2026-03-01 via Nuitee
S
stuart extended_group gb
8
Pros:

good value for money

2026-02-28 via Nuitee
J
Jo solo_traveller gb
3
Pros:

Breakfast good
Location good

Cons:

Room was tired needed a redec room 204
And shower door broken

2026-02-27 via Nuitee
N
Nirupom couple bd
8
2026-02-27 via Nuitee
G
Gina couple gb
8
Value for money!
Pros:

The hotel is a little down at heel however the location and view makes it great value for money.

Cons:

Corridors in dire need of a re-furb.

2026-02-26 via Nuitee
M
Molly family_with_children gb
7
Brilliant location, lovely views and great breakfast but leave extra time to shower in the morning!
Pros:

The location is very good, right next to the beach and train station and a short scenic route into the centre of St Ives. There are fairly steep steps both exits of the hotel and rooms are over a few floors so be aware if anyone travelling is less mobile.
We had lovely sea views, bed was very comfortable and plenty of tea/coffee provided which was appreciated.

Lots of good breakfast options including veggie & vegan options.
Great that it was dog friendly! Although our room was up 2 flights of stairs and no lift so again good to be aware of if you have an older dog or a puppy that needs to go out in the night.

Cons:

We tried to shower at about 8:30am and there was not hot water - I assume there were too many people trying to shower at once. Thankfully the bath tap was warm although slow, so we did manage to run a bath and wash but it was a bit of a drag to not be able to use the shower.

2026-02-26 via Nuitee
J
jasbir couple gb
8
Very nice day only for one night only we had booked longer friendly stuff beautiful location
Pros:

The location was really nice. The views were out of this world.

2026-02-26 via Nuitee
M
MacGregor couple gb
9
2026-02-24 via Nuitee
J
Jill solo_traveller gb
9
Pros:

Location, very good value

2026-02-23 via Nuitee