The Burlington Hotel

Hotels
•
Bespoke Hotels
6.9 (10423 reviews)
Grand Parade , Eastbourne , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Evening entertainment
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.11
Room cleanliness was often criticized, with mentions of dirty toilets and dust.
Service
8.08
Staff were consistently praised for their helpfulness and friendliness.
Location
7.62
The location was highlighted as fantastic, though some areas needed TLC.
Room Quality
6.07
Rooms were noted to be warm and comfortable, but some issues with mattresses.
Amenities
7.1
Amenities were generally acceptable, with specific positives about food and entertainment.
Value for Money
6.56
Guests felt it offered fair value for money, especially during events.
Food and Beverage
7.61
Food was described as excellent, providing good choices and value.
Overall Experience
7.08
The overall stay was positive, with some reviews recommending to stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:02

Property Description

Historic Charm and Modern Comforts

The Burlington Hotel, housed in a Grade 2 listed building, offers a picturesque setting on Eastbourne's seafront. Guests can enjoy free Wi-Fi, parking, and a variety of rooms with sea views and essential amenities.

Dining and Entertainment

Indulge in delicious meals at the on-site restaurant, unwind in the coffee lounge and bar with evening entertainment. Additionally, explore nearby dining and shopping options within walking distance.

Prime Location for Exploration

Overlooking Carpet Gardens and the Victorian pier, the hotel is a perfect base for South Downs exploration. Don't miss the stunning Beachy Head just a short drive away, with convenient access to Eastbourne Railway Station for further travels.

Experience seaside charm and convenience at The Burlington Hotel - book your stay now!

Important information:

On site parking is subject to availability on arrival and cannot be prebooked.

When booking 5 rooms or more, different terms and conditions will apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 6 per day.

Location

Guest Reviews

6.9
Based on 10423 reviews
Cleanliness: 5.11
Service: 8.08
Location: 7.62
Room Quality: 6.07
Amenities: 7.1
Value for Money: 6.56
Food and Beverage: 7.61
Overall Experience: 7.08
F
Fernando • family_with_children • gb
7
2026-03-21 • via Nuitee
O
Oluniyi • solo_traveller • gb
8
2026-03-21 • via Nuitee
S
shaw • couple • gb
9
Pros:

Ja it's an older hotel. Wooden floor boards squeak abit.but still has a touch of grandeur.

Cons:

No problems no faults.

2026-03-21 • via Nuitee
A
Ashley • solo_traveller • gb
7
Pros:

Close to town

Cons:

No heating.. Radiator not working..

2026-03-21 • via Nuitee
L
Lynda • family_with_children • gb
8
Pros:

Location, food was good.

Cons:

Needs a bit of tlc in places

2026-03-20 • via Nuitee
M
Maureen • solo_traveller • gb
10
Fabulous location and a lovely hotel you couldn’t be disappointed.
Pros:

My room was very good. Nice furniture. Very comfortable bed. The communal areas of the hotel are very good.
Staff pleasant and personable. In my opinion my room was on par with a more expensive hotel I’ve recently visited on Eastbourne seafront. I’m booked here to return in May. I can definitely recommend.

Cons:

There’s isn’t anything I could be negative about. I stayed here during Covid as I was working at the hospital and in between buying and selling a property. The hotel was under different ownership then and pretty terrible. Nothing was good enough and I had to get refunded and find something else.
This certainly isn’t the case today. The new owners have come in and sorted the hotel out. It’s located right on the front with easy access to everything in town.

2026-03-20 • via Nuitee
R
Robinson • family_with_children • gb
10
Pros:

We enjoyed everything hotel and staff excellent

Cons:

Being charged £20 a night for my dog was a bit much as room wasn't exactly of high standards

2026-03-20 • via Nuitee
A
Aubrey • extended_group • gb
5
2026-03-20 • via Nuitee
T
Tony • solo_traveller • gb
7
Lovely staff - always helpful
Pros:

Location, staff are really nice, the lady at reception (who had the snuffles) is always very helpful as is the lady who manages the breakfast. Had a nice sized room at a fantastic price that included breakfast.

Cons:

Double bed slightly uncomfortable, normally I stay in the section that looks onto the car parking, however this time wasn’t the case, had noise similar to an industrial extraction fan, had to sleep with the window closed.

2026-03-19 • via Nuitee
A
Andreea • couple • ro
9
2026-03-19 • via Nuitee
O
Oleg • couple • gb
6
Pros:

Вид на море из окна. Есть у отеля собственная стоянка.

Cons:

Стоянкой можно пользоваться бесплатно только до 8 утра даже если ты гость отеля. После этого придётся купить время стоянки.
Хоть снаружи отель смотрится впечатляюще, наш номер был слишком старым и неухоженным. Все стены в старой серой краске, оконные рамы очень давно не крашены и потрескались. Вода в раковине проходила очень плохо, был сасор. Общее впечатление было унылым, несмотря на прекрасный вид из плохо чищенного окна.

2026-03-19 • via Nuitee
C
Christopher • couple • gb
8
2026-03-19 • via Nuitee
L
Lorraine • solo_traveller • gb
10
Very nice kind obliging staff.
Pros:

breakfast was cooked to perfection, location great.

Cons:

nothing everything was good

2026-03-19 • via Nuitee
I
Ian • family_with_children • gb
8
2026-03-19 • via Nuitee
J
jenna • couple • gb
6
lovely victorian hotel, the cleanliness and maintenance is letting it down.
Pros:

Very friendly and welcoming staff,
lovely victorian building with lots of original features.

Cons:

The room 333 we stayed in was very cold, there was an extra plug in heater provided which you would have to use depending on the time of year. The walls were very mucky with a lot of hands prints on them. The bathroom door wouldn’t close properly it was very small and narrow. Carpets were really heavily stained.

2026-03-18 • via Nuitee
I
Ian • family_with_children • gb
8
2026-03-18 • via Nuitee
C
Christine • family_with_children • gb
9
Pros:

Every member of staff was polite & very helpful. All cheerful & chatty.
Room was spacious & clean

2026-03-17 • via Nuitee
F
Franciscus010 • solo_traveller • nl
8
Pros:

Locatie

Cons:

Niets

2026-03-17 • via Nuitee
T
tanya • couple • fr
10
Perfect Thank you
Pros:

Perfect location
Lovely view
Dining room staff and front desk staff were so friendly and kind

2026-03-17 • via Nuitee
P
Peter • family_with_children • gb
6
Pros:

Place, right at seafront near pier

Cons:

Cleanliness (cockroach in room), poor closing of windows

2026-03-17 • via Nuitee