The Caledonian Torbay Hotel

Hotels
8 (391 reviews)
Torbay Road , Torquay , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Bar
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Clean and spacious rooms
Friendly staff
Great value for money
Cons:
Poor breakfast quality
Issues with cleanliness
Staff training needed

Categories

Cleanliness
7.83
Some comments noted the room was dusty and dirty bath.
Service
7.8
Mixed reviews on service; some were friendly while others mentioned poor staff response.
Location
9.34
Many reviews praised the location as ideal and central.
Room Quality
8.29
Rooms were spacious, but issues with shower and temperature noted.
Amenities
7.32
Lack of swimming pool and issues with the lift mentioned.
Value for Money
8.28
Many felt it was a good value, especially for the price paid.
Food and Beverage
6.83
Mixed feedback on breakfast quality and selection.
Overall Experience
8.3
Overall a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:22

Property Description

Stunning Harbour Views and Entertainment

Enjoy breathtaking harbour views at the Torbay Hotel in the heart of Torquay. Indulge in delicious meals at the on-site restaurant and unwind at one of the two vibrant bars. Live entertainment awaits you, adding a touch of excitement to your stay.

Comfortable Rooms and Modern Amenities

Relax in well-equipped rooms featuring en suite bathrooms, flat-screen TVs, and complimentary Wi-Fi. Each room is designed for your comfort with convenient amenities like a hairdryer, telephone, and tea/coffee facilities.

Convenient Location and Nearby Attractions

Explore the charming town of Torquay with ease as the hotel is just a short stroll from local shops and cafés. Discover the beauty of South Devon with attractions like Paignton, Brixham, and Totnes a short drive away. Book your stay now and experience the best of Torquay at the Torbay Hotel.

Important information:

There is limited secure car parking at a nearby car park at a surcharge of GBP 6.00 per day. Parking spaces cannot be guaranteed or pre-booked. Public street parking and a number of pay & display car parks are is also available nearby.

Please note when booking 5 rooms or more, different terms and conditions will apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 391 reviews
Cleanliness: 7.83
Service: 7.8
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
J
Janet • solo_traveller • gb
10
Pros:

Clean, tidy room and bathroom good size & a lovely sea view,
All the staff friendly and helpful
Entertainment in evening was good
Breakfast was good plenty to choose

Cons:

The bed was a small double 4ft it was ok for the one night, but if staying longer we could have done with bigger double 4ft 6

2026-10-12 • via Nuitee
R
Robert • couple • gb
7
Pros:

Location, staff and price

Cons:

A little down at heal, sticky notices and posters

2026-10-12 • via Nuitee
S
Steven • solo_traveller • gb
6
2026-10-11 • via Nuitee
M
Moffett • solo_traveller • gb
6
Pros:

The location.

Cons:

Road cleaning at 6.30am on a Sunday!!
No wifi details given when checking in. Assumption would be in the room. They were not. Website states a dropping off point whillst checking in. There isn't

2026-10-11 • via Nuitee
M
Mrs Julie • solo_traveller • gb
8
Pros:

Location was central to all our needs

Cons:

Whilst the room had a good sea view, the main road passed directly below and the windows were not very soundproof

2026-10-11 • via Nuitee
C
Cox • couple • gb
10
2026-10-10 • via Nuitee
S
Stuart • solo_traveller • gb
9
Great hotel
Pros:

It was a nice hotel and the room was huge which was lovely. Great location

Cons:

Window frames and cleanliness could do with being updated alot

2026-10-10 • via Nuitee
C
Cox • couple • gb
10
2026-10-10 • via Nuitee
S
Stephen • solo_traveller • gb
7
Long weekend in Torquay
Pros:

The reception staff were very friendly and helpful. The view from or room was very nice overlooking the the gardens and the harbour. We also enjoyed the evening entertainment on the 3 nights. The location is excellent for the harbour and its amenities, especially for disabled/limited mobility guests, which we were, and made up a little for the hotels shortcomings.

Cons:

The whole hotel is in need of some TLC and is quite dated. Whilst our room was clean the carpet was very stained and could do with a deep clean/replacement.
The lift is something else and as the hotel caters mainly for coach tours when they arrived there was a very long wait for the lift which had a mind of its own as to which floor it stopped at.
Breakfast was very poor with only basic cooked choices, dirty buffet area, cold barely cooked bacon and was certainly not worth the £24 I paid for my wife and myself.
The bar staff didn't appear to be enjoying their job. I understand it can get quite stressful when it's busy, but there was barely a smile and the service was very surly, we felt a bit like an inconvenience, maybe it was because we were not part of a coach party who had cards that were ticked for drinks where we were paying by card or cash, they could have been a bit more friendly.

2026-10-09 • via Nuitee
I
Ian • solo_traveller • gb
10
Pros:

I found the hotel clean, comfortable, and very pleasant staff.

Cons:

All good Thanks for alovly Stay.

2026-10-09 • via Nuitee
A
Antonia • extended_group • gb
9
Pros:

Very polite staff, good facilities and entertainment

2026-10-09 • via Nuitee
N
Natasha • solo_traveller • gb
10
Would definitely stay again!
Pros:

Front of house was extremely welcoming and helpful. Nice friendly welcome.
Lovely clean, spacious room with comfy beds.

Cons:

A shower cubicle would have been nice as my Nan was able to access the shower over the bath.

2026-10-07 • via Nuitee
H
Hilary • solo_traveller • gb
4
Pros:

The staff. Completely top notch brilliant.

Cons:

No Lift from third floor to ground floor and very poor lighting in third floor corridoors.

2026-09-18 • via Nuitee
U
Ursula • solo_traveller • ie
5
2026-09-16 • via Nuitee
M
millward • family_with_children • gb
4
Good but needs improvement
Pros:

Location was good and in centre of Torquay big room

Cons:

The room was way too hot to be in and was like a sauna at night to sleep in. Fans in the room did not help either. Not many plug sockets for us to charge phones even though it’s a family room.

2026-09-15 • via Nuitee
J
Jack • solo_traveller • gb
7
2026-09-14 • via Nuitee
C
Claudia • couple • gb
1
2026-09-14 • via Nuitee
T
Tiffany • extended_group • gb
5
Got what we paid for
Pros:

Location and price

Cons:

Wasn’t very clean and extremely hot
Very small bathroom

2026-09-14 • via Nuitee
E
Eddie • couple • gb
3
I won’t ever stay there again
Pros:

It was scruffy throughout. Shower cubicle tiny, water flow pathetic & took 5 mins with sink tap on to decrepit temperature.

Cons:

Long in need of an upgrade/ redecoration. Large hotel with one small lift ( max 4 persons) resulted in queueing for it!!!

2026-09-14 • via Nuitee
K
Kris • couple • gb
9
Great for what we needed. Would go there again.
Pros:

Perfect for what we needed. Hotel staff on the front desk were brilliant.

Cons:

Bit noisy outside in the early hours when the clubs kicked out. But then again what do you expect from a seaside town on a Saturday night…

2026-09-14 • via Nuitee