Crowne Plaza Hefei Rongqiao by IHG

Hotels
8.4 (29 reviews)
No.318 Suzhou North Road , Hefei , cn

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Cons:
Frühstück extrem schlecht.
Hotel double charged.

Categories

Cleanliness
7.31
The review mentions bad breakfast quality, which may imply overall cleanliness issues.
Service
9.28
Hotel was double charged, indicating potential service issues but not enough to significantly impact this score.
Location
9.32
Standard quality for this hotel tier.
Room Quality
8.77
Standard quality for this hotel tier.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
8.76
Standard quality for this hotel tier.
Food and Beverage
6.31
Frühstück extrem schlecht.
Overall Experience
8.68
Overall impression based on various factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:57

Property Description

Welcome to Crowne Plaza Hefei Rongqiao, where elegance meets comfort in the heart of Hefei!

Unwind in Style
Experience relaxation at our state-of-the-art fitness centre and indoor pool, designed for your rejuvenation. Whether you’re looking to stay active or simply unwind, we have the facilities to cater to all your needs.

Culinary Delights
Indulge your palate at our three distinct restaurants, showcasing everything from local specialties at Xiaoyao Food Court to exquisite Cantonese cuisine. Savor a buffet of flavors at Kitchen Gallery and enjoy exceptional dining right at your doorstep.

Convenient Accessibility
Located just a stroll away from Xiaoyaojin Park and a quick commute to major transport hubs, our prime location makes exploring the city effortless and enjoyable.

Escape the ordinary and make your reservation today to experience the best of Hefei at Crowne Plaza Hefei Rongqiao!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HFE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 29 reviews
Cleanliness: 7.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 6.31
Overall Experience: 8.68
M
MIN-HONG couple tw
8
2025-10-19 via Nuitee
T
Thomas family_with_children at
6
Cons:

Frühstück extrem schlecht.

2025-09-30 via Nuitee
L
Leung
8
Pros:

Hotel was double charged an additional 3 nights by mistake.

2025-07-07 via Nuitee
M
Mohammad young couple ir
9
Superb
2025-05-14 via Nuitee
A
Asad review category business travellers pk
9
Superb
2025-04-18 via Nuitee
C
Christopher
10
Pros:

Well worth staying

2024-08-29 via Nuitee
C
Christopher
10
Pros:

Well priced and good staff

2024-08-23 via Nuitee
K
Kim family with young children au
9
Superb
2024-08-05 via Nuitee
L
Luís solo traveller br
7
Good location and facilities. Hard communication.
Pros:

The facilities are beautiful, the room was comfortable and very well designed. The view from the room was great too. Good location.

Cons:

Beyond a few staff at the counters, most staff could not speak English. It was hard to communicate to order dishes to my room. Staff also entered my room without my permission or even asking to do so.

2024-07-10 via Nuitee
A
Axel solo traveller dk
10
Arnold is always there to help
Pros:

Great place, very comfortable and clean room with a great view and good breakfast. Staffmember Arnold was a very big help for me with getting food and taxi 10/10 staff.

2024-06-30 via Nuitee
A
Ali young couple ae
7
Good
2024-04-07 via Nuitee
A
Andrzej family with young children gb
8
Very good
Pros:

A decent hotel with good access

2024-01-09 via Nuitee
R
Riyaz review category business travellers sa
7
Good
2023-12-03 via Nuitee
L
Lucas review category business travellers it
7
Great location, very good gym and pool, dated furniture and rooms.
Pros:

Position
Gym: very good, lots of machines, space, light

Cons:

It was a great hotel 10 years ago. Today the age of the furniture and assets is clearly visible

2023-10-30 via Nuitee
W
Wilson review category business travellers au
10
great business trip
Pros:

modern, clean good location

Cons:

nothing

2023-10-25 via Nuitee
M
Mohamad review category business travellers lb
5
Passable
2023-10-24 via Nuitee
H
Haiyan family with young children us
7
Overall, after the new arrangement we were happy for the stay, the staff was good, facilities good
Pros:

1, The room is very spacious, and cooling works better after the manager arrangement.
2, Staff are very helpful and nice..
3, Breakfast was very good, and it has Western and Asian style.
4, The room service was great.
5, Security was amazing.

Cons:

1, The day we checked in was a disaster, and the guy at the front desk had zero knowledge of international travelers.
2, The room cooling is not working, much better after upgrading to another room.
3, bathroom drain smells really bad for some reason.
4. There are always people there spitting at the pool, very disgusting. Also, people use very loud phone speakers to watch at the gym, and some ppl talk very loud on the phone the whole time at the elevator!

2023-10-17 via Nuitee
M
Munib review category business travellers gb
9
Superb
2023-08-22 via Nuitee
S
Smavot review category business travellers ru
10
Exceptional
Pros:

Good hotel with the pool and fitness centre. The room was quit and personal can speak English.

2023-07-19 via Nuitee
E
Edwin young couple sg
9
Superb
2023-07-17 via Nuitee