Holiday Inn Express & Suites Toledo West by IHG

Hotels
•
Holiday Inn Express
8 (614 reviews)
3440 Secor Road , Toledo , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Convenient
Cons:
Dirty rooms
Unfriendly service at front desk
Poor TV selection

Categories

Cleanliness
7.33
Multiple reviews mention dirty carpets and a broken coffee maker affecting cleanliness.
Service
8.3
Most staff were friendly and polite; however, some negative experiences noted with specific staff.
Location
8.84
Many reviews highlight the great location of the hotel.
Room Quality
6.79
Concerns about dirty and poorly maintained rooms, including broken amenities.
Amenities
7.82
Breakfast was praised, but there were complaints about TV selection and room amenities.
Value for Money
8.28
Guests felt they got what they paid for overall, despite some issues.
Food and Beverage
8.83
Breakfast was frequently highlighted positively.
Overall Experience
7.8
Mixed feelings overall with both positive and negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:01

Property Description

Welcome to Holiday Inn Express & Suites Toledo West, a perfect blend of comfort and convenience in Auburndale.

Modern Amenities: With a 24-hour fitness center and indoor pool, you can stay active and refreshed throughout your stay.

Convenience at Your Fingertips: Benefit from a 24-hour front desk and business center, ensuring all your needs are met promptly.

Delicious Start: Indulge in our complimentary full breakfast each morning, setting the perfect tone for your day.

Experience the best of Auburndale at Holiday Inn Express & Suites Toledo West. Book your stay now for a memorable and hassle-free visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 614 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.84
Room Quality: 6.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 7.8
P
Powers • couple • us
8
Cons:

Carpet was filthy

2026-02-14 • via Nuitee
A
Auryana • extended_group • us
10
2026-01-20 • via Nuitee
J
Joanne • couple • us
7
Enjoyed it
Pros:

Location was very good. We drove from Chicago to the location with no problems at all. Breakfast was very good. I appreciated the To Go bags!

Cons:

Coffee maker in the room was broken

2026-01-20 • via Nuitee
R
robert • couple • us
9
Good sleep, great breakfast, poor tv selection.
Pros:

Breakfast was great , lady at front counter was pleasant.

Cons:

Maybe the POOREST tv channel selection I have ever had in a motel and the channels you could receive were old or non informing. When your in a motel room there’s not much to do except watch tv.

2026-01-20 • via Nuitee
T
Tekla • family_with_children • us
3
Run
Pros:

Location

Cons:

Very dirty, pool wasn’t ever open. And got charged more than we were quoted.

2026-01-19 • via Nuitee
N
Nick • couple • us
8
We will stay again
Pros:

Comfortable beds clean room. Breakfast

Cons:

Noise from adjacent room.

2026-01-19 • via Nuitee
C
Carrie • family_with_children • us
9
It was nice
Pros:

Breakfast and large room

2026-01-19 • via Nuitee
K
Kayla • family_with_children • us
8
The stay was nice but they’ve kept the $200’ for over 5 weeks now
Cons:

There has been a $200 hold in my account for over a month

2026-01-19 • via Nuitee
H
Hannah • extended_group • us
5
Just a decent place to sleep.
Pros:

Breakfast was surprisingly great! Some different things different days. Thank you for the gluten free options! One of the front desk ladies was super kind. She gave me extra towels when I told her we had 4 people staying.

Cons:

Housekeeping only came around the first day and we were there for 4- no new towels, no trash taken out, close to running out of toilet paper. There was a pile of trash by the bin in the hall. Not sure if someone quit, got sick, or stopped doing their job. Also our room keys kept deactivating, and every time we got it fixed the other ones would go out. Super annoying when we were getting back late. Lotion in the bathroom is super watered down. Makes it seem like you slapped the Dove lable on it but I don't believe you...

2026-01-19 • via Nuitee
B
Barbara • couple • us
9
2026-01-19 • via Nuitee
M
Margaret • extended_group • us
9
2026-01-19 • via Nuitee
D
dena • family_with_children • us
9
Pros:

Everything very convenient

Cons:

Nothing

2026-01-19 • via Nuitee
S
Sharon • couple • us
8
Pros:

Breakfast was very good and a nice bonus

Cons:

Our door appeared to not lock all the way when not dead bolted and we had someone walk in

2026-01-19 • via Nuitee
L
Lontonyo • extended_group • us
1
2026-01-15 • via Nuitee
P
Pamela • couple • us
1
Horrible experience
Pros:

The staff was friendly and polite

Cons:

Room was horrible couch was dirty with holes no hot water in shower shower head dirty with visible stains electrical outlets weren’t working carpet was dirty and ripped on the corner

2026-01-13 • via Nuitee
M
Michele • solo_traveller • us
6
Pros:

Convient

2026-01-13 • via Nuitee
J
John • couple • us
10
It was a great stay.
Pros:

Great location

Cons:

Nothing

2026-01-03 • via Nuitee
C
Chaila • family_with_children • us
1
Pros:

The location was great near everything.staff all but 2 were great

Cons:

The main Desk person very unfriendly and rude and when I finally was about to talk to manager she didn't seem to care how myself and my family were treated but rather only cared about the women at the deak which makes the women's attitude and treatment much more horrible.

2025-12-29 • via Nuitee
M
Memory • family_with_children • us
7
Pros:

Conveniently located

2025-11-23 • via Nuitee
P
Pei • couple • us
9
Pros:

Location is great.

2025-11-11 • via Nuitee