Holiday Inn Express Singapore Katong by IHG

Hotels
•
Holiday Inn Express
8.4 (4443 reviews)
88 East Coast Road , Singapore , SG
+65 6723 2001

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Old facilities
Small room size
Lack of pool

Categories

Cleanliness
8.15
Generally clean and well-maintained, but some guests raised concerns about facilities.
Service
8.55
Friendly and helpful staff received high praise from multiple guests.
Location
8.65
Conveniently located near metro stations and various dining options.
Room Quality
8.25
Rooms are cozy and comfortable, though some found them a bit small.
Amenities
7.95
Basic amenities are sufficient, but some guests noted missing offerings like a pool or shuttle service.
Value for Money
8.45
Good value especially considering the included breakfast and quality of service.
Food and Beverage
8.85
Breakfast options were excellent and well-loved by guests.
Overall Experience
8.35
Most guests had a very positive experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:29

Property Description

Modern Rooms with Free WiFi and In-Room Dining
The Holiday Inn Express Singapore Katong offers modern, air-conditioned rooms with complimentary WiFi, perfect for staying connected. Enjoy the convenience of 24/7 in-room dining for a comfortable and hassle-free experience.

Convenient Location and Nearby Attractions
Situated near i12 Katong Mall and Parkway Parade Shopping Centre, guests have easy access to shopping and dining options. Explore the vibrant neighborhood filled with local eateries and cafes, immersing yourself in the rich culture of Katong/ Joo Chiat.

Sustainability Efforts and Amenities
Experience a sustainable stay at our hotel, awarded the prestigious BCA Green Mark Award Platinum. Enjoy amenities such as a 24/7 front desk, gym, and coin-operated laundromat. Unwind in the social space at the Great Room or grab a coffee from the vending machines on the 7th floor.

Ready to experience convenience, comfort, and local charm at Holiday Inn Express Singapore Katong? Book your stay now for a memorable visit!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.4
Based on 4443 reviews
Cleanliness: 8.15
Service: 8.55
Location: 8.65
Room Quality: 8.25
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.85
Overall Experience: 8.35
L
Luciano • solo_traveller • gb
9
2026-10-12 • via Nuitee
E
Edward • solo_traveller • au
8
Wonderfully located hotel with great staff
Pros:

Wonderful, friendly staff, clean rooms and efficient service, great range of food at breakfast and close to some lovely restaurants. Close to the MRT and se easy to get a taxi and Grab,

Cons:

Nothing really

2026-10-12 • via Nuitee
N
Nitin • solo_traveller • in
9
Pros:

Everything

Cons:

AC cooling system was bit off and felt the temperature was warm during the nights.

2026-10-11 • via Nuitee
M
MAHJABEEN KHALED • solo_traveller • bd
8
Very good
Pros:

Excellent

2026-10-10 • via Nuitee
A
Aishath • couple • mv
10
2026-10-10 • via Nuitee
H
Henk • solo_traveller • lk
10
Fantastic
Pros:

The check in, room and breakfast was very good

Cons:

Everything was fine

2026-10-09 • via Nuitee
N
Nguyễn • solo_traveller • vn
9
Pros:

The hotel is in a great location in Katong, with plenty of diverse food and drink options nearby. The room is well-equipped with all the essential amenities for a comfortable stay

Cons:

Everything was fine overall, but there was a huge stain on one of the pillows in my room

2026-10-09 • via Nuitee
C
Chloe • solo_traveller • au
9
Perfect for a layover just 15 mins from the airport! Quiet, clean and cosy :)
Pros:

Perfect for a layover just 15 mins from the airport! Quiet, clean and cosy :)
The room had everything I needed a large comfy bed, powerpoint, a kettle, a shower, and a movie channel on the tv.
Don't fall for the scam hotel at the airport, this one is way better.

Cons:

The lobby is on Level 1. I was a bit confused trying to find it at first. The signage is confusing on the ground level. Go up the lifts to level 1 and you will find it :)

2026-10-08 • via Nuitee
S
SIYAD MOHAMED • solo_traveller • ke
10
World class
Pros:

Every detail was worth the penny. Amazing staff and extra ordinary place to stay at.

2026-10-07 • via Nuitee
E
Esther • solo_traveller • nz
8
Wonderful stay, loved it , very helpful staff.
Pros:

Great friendly and helpful staff, loves the breakfast too, perfect location for MRT.

Cons:

Nothing , great hotel.

2026-09-19 • via Nuitee
J
James • solo_traveller • us
10
Great Staff, Excellent Housekeeping, Outstanding Breakfast, and an Incredibly Quiet 15th Floor
Pros:

I really enjoyed my stay at Holiday Inn Express Singapore Katong. The location worked well for my trip, but the strongest part of the experience was definitely the staff and the consistency of the service.

I had good interactions with Amber, Amenda, Anne, Nas, Keisha, Jenny, Ivan, Suhana, Quyen, and Bouvan throughout my stay. Everyone contributed to making the hotel feel welcoming and personal.

For anyone coming to Singapore for the first time, one thing I noticed immediately was how fast and efficiently the staff move when something needs to be done. They move with a purpose. I have stayed in hotels around the world, and the level of speed and organization here was unlike what I usually experience. Whether it involved the front desk, breakfast, housekeeping, or solving a problem, things were handled quickly and efficiently.

I did have an ongoing issue with my room door lock and key cards. Amenda, the Manager on Duty, and the Engineering team stayed on top of it, and eventually the lock mechanism had to be replaced. Amenda also waived the early check-in charge because of the inconvenience, which was a very nice gesture and showed that the hotel took the issue seriously.

Amber was especially warm and lively during several interactions, and I also appreciated the friendliness and help from Jenny, Ivan, Anne, Nas, Suhana, Bouvan, and Keisha.

I want to especially recognize Quyen, my housekeeper, for excellence in keeping my room clean. She consistently did an outstanding job throughout my stay. I appreciated her work so much that when I return, I plan to request the same room and ask if Quyen can be my housekeeper again. I have already given her a strong review separately, but she deserves another mention here.

Breakfast was outstanding and consistently ready on time every morning. I noticed that even when different staff members were handling the setup, everything was organized, prepared, and ready to go when it was supposed to be.

2026-09-19 • via Nuitee
S
sheryl • couple • au
8
2026-09-19 • via Nuitee
J
Justin • couple • au
10
Very pleasant and an enjoyable experience
Pros:

Close to public transport and very clean

Cons:

Nothing

2026-09-18 • via Nuitee
L
Lars Kjaer • solo_traveller • dk
5
2026-09-18 • via Nuitee
W
Wee Chian • couple • my
10
2026-09-17 • via Nuitee
P
Peter • solo_traveller • ca
8
2026-09-16 • via Nuitee
J
Jorge • couple • au
8
Pleasant short stay
Pros:

Proximity to airport

Cons:

Nothing

2026-09-16 • via Nuitee
G
Greg • solo_traveller • nz
8
Pros:

Close to airport. Local hawker market a 5 min walk away. Good breakfast
Filter water tap in room

2026-09-16 • via Nuitee
J
jaison • solo_traveller • gb
7
Pros:

overall

Cons:

nithing specific

2026-09-15 • via Nuitee
B
Bedzame • solo_traveller • ke
8
Was ok staff need to be more friendly no one tries to wish even have a good day , one bold guy was nice and approachable
Pros:

It’s central

Cons:

Less facilities like gym too small

2026-09-15 • via Nuitee