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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Board games/puzzles
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Allergy-free room
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Kid meals
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Snack bar
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Terrace, Fitness Centre, and Meeting Rooms
Holiday Inn Manchester - City Centre boasts a range of amenities including a terrace, fitness centre, and 12 meeting rooms. Guests can enjoy the convenience of these facilities during their stay.
Modern Rooms with High-Tech Features
Each air-conditioned room at the hotel offers complimentary high-speed internet, a 40-inch flat-screen TV with satellite channels, and an en-suite bathroom with free toiletries. The rooms are designed to provide comfort and convenience for guests.
Family-Friendly Dining and Canal Terrace
The hotel's family-friendly restaurant serves modern international cuisine, while the Canal Terrace offers a scenic spot for guests to unwind with a drink. Additionally, the gym provides a variety of machines and weights for guests to use at no extra cost.
Book your stay at Holiday Inn Manchester - City Centre for a memorable experience in the heart of Manchester.
The property offers discounted parking at NCP car park on Chorlton Street (postcode M1 3FY). Please contact the property for further details. Contact details are stated in your booking confirmation.
For nonrefundable bookings:
Please note the payment must be from the original card, and the cardholder must be present upon check-in. In the case of third party bookings please contact the property once the reservation is made, as a payment authorization form must be completed before arrival.
The payment card used to guarantee the reservation must match the card presented upon check in at the hotel. If a reservation is made on behalf of someone that is not the owner of the card a 3rd party authorization form must be completed at the time of booking. This needs to be sent to the hotel along with a photocopy of both sides of the card and photographic ID for them to verify. Failure to do so may result in refusal of entry at check-in. Please note it is solely the responsibility of the booker to request and complete an authorization form when making a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
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Pets
Pets are not allowed.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: Yes
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
All went well
Everything was fine
Location
Excellent central location. Beautiful rooms and breakfast. Loved it!
Extremely disappointing stay at Holiday Inn Manchester City Centre.
As an IHG One Rewards Platinum Elite member, I understand that upgrades are subject to availability, but there was absolutely no recognition of my loyalty—no upgrade and no meaningful acknowledgment of my status.
What was far more concerning was the housekeeping. We returned to our room to find it haphazardly cleaned: the bed was not made properly, pillows were left on the floor, towels were draped over a chair, the iron was left out on the table, and even underwear remained on the bathroom floor. It looked as though housekeeping had simply walked out in the middle of cleaning.
When I politely followed up regarding the condition of our room, Oliver, the staff member's response was a dismissive rolling of the eyes, which I found unprofessional and disrespectful.
Most disappointing of all, we checked out this morning without any resolution, apology, or effort to make things right. This experience fell far below the standards I have come to expect from both Holiday Inn and IHG. Unfortunately, this stay left us feeling undervalued as loyal guests and with a very poor impression of the property.
Hotel was modern. Room was a great size. Bed was comfortable. Bathroom was a good size. Staff were lovely. We were on a higher floor as requested.
View from the room was not great.
Excellent location, very close to Piccadilly Station. Room was perfect for what we needed. Breakfast really good, lots of choice.
Prices had been inflated due to Take That Concert so felt I like the price was quite high for this hotel but I am sure they are not normally this high. Drinks prices at the bar were extortionate! Bedding that had been stripped from previous guests up and down all of the hallways
Nice location
I was given a disabled room
No water in room
Check in system not working on arrival
Everything was perfect.
Facilities,staff,food,everything
Great location, friendly staff, quick check in, comfy spacious room
N/a
The location and hotel itself are excellent.
This is advertised as having parking.
On a normal day, there is still a five-minute walk from the used car park..
This is an NCP Car Park where you get a 'discounted' rate of £21 for 24 hours.
Unfortunately, when we went, the roads leading to the Car Park were closed because of bus collection points for Parklife.
We drove around Manchester for over 90 minutes trying to get to the Car Park.
We even spoke to reception, who weren't interested in helping.
Even more frustrating was that once we got parked and to the hotel, we noticed that there was a Car Park directly next door that we could have used, which was £21 with no discount. We mentioned to the hotel that it was much closer and could have saved us a lot of time and anguish if we had known, but they just said that they aren't associated with that one.
It ruined the start to our break and made us late for our initial plans.. When we complained to the reception, we were just told "that is fine!"... Which it really wasn't!
To top this off, we booked a double room as a couple, but we only had 1 hand towel and 1 bath towel!
Very disappointed!
Location near to the train station, large comfortable rooms.
Queuing for breakfast
Bed needed a new mattress topper
Air con didnt work.Restless sleep
The room was confortable idea for rail &city centre
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