Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Amenities available
Cons:
Cleanliness issues
Small room sizes
Inadequate internet

Categories

Cleanliness
5.45
Rooms had cleanliness issues; one mentioned dirty bathroom and other specifics.
Service
7.95
Staff described as kind; standard service quality typical for this hotel tier.
Location
8.45
Several reviews highlight great locations, walking distance to many attractions.
Room Quality
6.45
Issues with room size, comfort, and amenities reported; some rooms not ideal.
Amenities
7.45
Facilities like lounges and gym were appreciated, though some amenities lacking.
Value for Money
6.95
Value perceived differently; low-cost, but some associated negative experiences.
Food and Beverage
7.95
Positive mentions regarding breakfast quality in a review.
Overall Experience
6.95
Mixed experience overall; highlighted by both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:45

Property Description

Central Location in George Town
Unique Accommodation Experience at Kim Haus Loft
Entertainment and Recreation Options
Book now to experience the vibrant city of George Town at Kim Haus Loft!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.2
Based on 984 reviews
Cleanliness: 5.45
Service: 7.95
Location: 8.45
Room Quality: 6.45
Amenities: 7.45
Value for Money: 6.95
Food and Beverage: 7.95
Overall Experience: 6.95
I
Inthiran • solo_traveller • lk
5
For money good facilities
Pros:

No comment

Cons:

No comment

2026-09-19 • via Nuitee
B
Bethany • solo_traveller • gb
10
Pros:

It was in a perfect location in Georgetown, an easy walk around the UNESCO site. It was extremely comfortable, the executive loft had a private bathroom. The room was very clean, and was cleaned every two days. The staff were lovely. We added on an extra night stay as we enjoyed it so much. The hotel itself is really cool, with a cafe and museum.

2026-09-16 • via Nuitee
M
Muhammad • solo_traveller • my
10
Pros:

Damn good for solo and budget travelling , strategic location, recommened for backpackers👍🏻

2026-09-15 • via Nuitee
L
LucaDumbell • family_with_children • it
8
Ottimo
Pros:

Posto molto bello é caratteristico. La struttura si sviluppa in un vecchio palazzo cinese. Dentro molto bello curato nei dettagli street.

Cons:

Bagno troppo piccolo e poco insonorizzato. Le finestre sembravano di velo.

2026-09-14 • via Nuitee
B
Bethany • couple • gb
9
2026-09-12 • via Nuitee
M
Mustapha • solo_traveller • my
9
Very nice atmospher, very nice staff, very great breakfast and good location!
Pros:

The hotel staff are very kind! Also, the breakfast is very great and fulfilling (you can even skip the lunchtime). The room was very comfortable; however, it was a bit dusty and had no windows for me, so be careful if you have respiratory problems or allergies. In my case it was not a problem. The location is exceptional; you are nearby and can walk to plenty of places.

Cons:

The lack of separation between the bathroom and shower was a bit uncomfortable, as well the dusty aspects of the room the first day. Also, the sound isolations are sometimes imperfect; you may hear the other guests walking by.

2026-09-05 • via Nuitee
M
MURALITHARAN • family_with_children • in
8
Overall, we really enjoyed our stay. My family especially loved the hotel because it was our first t
Pros:

We had a very pleasant stay at this hotel. The biggest advantage is its excellent location—right in the center of all the major attractions and within walking distance of some of the best restaurants, food spots, and cafés.

Cons:

Positive : It was very convenient to explore the area without having to rely much on transportation. The location really made our stay enjoyable and hassle-free. Overall, a great choice for anyone who wants to stay close to the attractions and experience the local food and café scene.Negative :
The only downside was that our room had no windows, which made the room feel a little closed in. Also, there is no lift/elevator, and we stayed on the 4th floor, so carrying our luggage up and down was quite inconvenient.

2026-09-04 • via Nuitee
C
Cong Danh • couple • vn
8
Cons:

Bạn nên cài thiện giường vì nó đã bị võng và không thề nằm 2 người trên 100 kg.

2026-09-04 • via Nuitee
A
Aida • couple • es
6
Ubicación inmejorable
Pros:

La ubicación inmejorable y la atención al cliente de la recepcionista del hotel fue muy positiva. Pedimos cambiarnos de habitación y nos la cambió en seguida sin problema. El restaurante que hay al lado que se llama Tok Tok Mee, espectacular.

Cons:

La primera habitación que nos dieron no correspondía con la etiqueta "Deluxe" que era lo que nosotros habíamos reservado, solicitamos el cambio y lo hicieron sin problema ni pegas. El WiFi tiene poca cobertura, en seguida perdías la conexión y el lavabo muy pequeño...

2026-09-02 • via Nuitee
N
Narjisse • solo_traveller • fr
8
Pros:

The decoration really charmant and wonderful

Cons:

All good

2026-09-01 • via Nuitee
M
Mitesh • couple • my
2
Pros:

The hospitality was very bad

Cons:

Coz I had to wait for the receptionist for nearly 1 hour plus and the pic did not attend my calls even when I called so many times … and also not even an apology

2026-09-01 • via Nuitee
T
Tan • couple • my
5
2026-09-01 • via Nuitee
D
Díaz • solo_traveller • es
7
Pros:

El edificio tiene mucha personalidad y se nota que detrás hubo un proyecto, dedicación y una intención clara de crear un espacio especial. La decoración está cuidada y cuenta con estancias e instalaciones amplias que muestran el potencial que tiene.

Cons:

Actualmente transmite cierta sensación de abandono y decadencia, con poco ambiente, un personal correcto pero bastante distante y algunos servicios poco cuidados. La habitación tenía muchísima humedad y el wifi era malo, mientras que el gimnasio estaba bastante descuidado y con material que necesitaba mantenimiento.

2026-08-28 • via Nuitee
L
LEO • solo_traveller • fr
7
Good location
Pros:

Private room is okay. My first room had broken aircon, management gave me a new room straight away.
Very good location to walk around. Very quiet.

Cons:

Everything feels (is) quite old (showers on the toilets, aircon...) but it's still quite clean.
There's a lock on the main door at night so...don't forget your keys.

2026-08-26 • via Nuitee
J
Jorge • couple • es
8
2026-08-22 • via Nuitee
E
Eween • solo_traveller • my
8
2026-08-21 • via Nuitee
D
Dario • solo_traveller • it
9
Pros:

Posizione fantastica, gran parte dei punti d'interesse di George Town sono visitabili a piedi con una passeggiata.
La colazione buona, i ragazzi la preparano al momento. Da indagare se si sceglie o se è a piatto fisso.
Lo staff è sempre gentile, disponibile, ci ha permesso di tenere i bagagli tutto il giorno del check out e pure di utilizzare i bagni comuni della struttura per una doccia veloce prima di lasciare George Town.
Inoltre presente anche dispenser dell'acqua potabile (non scontato).

Cons:

Le stanze sono effettivamente piccole ma comunque dotate di tutto pertanto con qualche lieve compromesso si può comunque gestire, visto il prezzo è decisamente più che ottimo.

2026-08-17 • via Nuitee
C
Chia • extended_group • my
8
2026-08-16 • via Nuitee
C
Central • extended_group • my
5
Good value for money but better choices available for light sleepers.
Pros:

Friendly staff to help and the location is great. It is near to a lot of our planned visit location. Public street car park a plenty in front the guest house. The room is cosy and the bed is great to us. Historical building with story. Overall is great value.

Cons:

We have called 2 times to check in due to out of normal check-in hour but it went not answered. Lucky the shop is yet to close. Bathroom is small with many stain. Our bathroom does not come with a ventilator, making the room stuffy. The staff told us there is but we saw none or probably not working. The humidity just build into the room since the bathroom has no window. The room is quite noisy when next room is using bathroom. Water flushing sound and slightly louder voice is obvious to us. The staff who is making the room in the morning is very noisy. Always video calling and talking loud with various machines noise. Someone also keep playing the drums and instrument from time to time. We believed is the guesthouse's guest. Overall, we are not getting good deserved rest thus, we check out early.

2026-08-16 • via Nuitee
K
Karthikeyan • solo_traveller • in
1
2026-08-15 • via Nuitee