Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Soundproof rooms
Ironing service
Darts
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Amenities available
Cons:
Cleanliness issues
Small room sizes
Inadequate internet

Categories

Cleanliness
5.45
Rooms had cleanliness issues; one mentioned dirty bathroom and other specifics.
Service
7.95
Staff described as kind; standard service quality typical for this hotel tier.
Location
8.45
Several reviews highlight great locations, walking distance to many attractions.
Room Quality
6.45
Issues with room size, comfort, and amenities reported; some rooms not ideal.
Amenities
7.45
Facilities like lounges and gym were appreciated, though some amenities lacking.
Value for Money
6.95
Value perceived differently; low-cost, but some associated negative experiences.
Food and Beverage
7.95
Positive mentions regarding breakfast quality in a review.
Overall Experience
6.95
Mixed experience overall; highlighted by both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:45

Property Description

Central Location in George Town
Unique Accommodation Experience at Kim Haus Loft
Entertainment and Recreation Options
Book now to experience the vibrant city of George Town at Kim Haus Loft!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 901 reviews
Cleanliness: 5.45
Service: 7.95
Location: 8.45
Room Quality: 6.45
Amenities: 7.45
Value for Money: 6.95
Food and Beverage: 7.95
Overall Experience: 6.95
S
shaa family_with_children my
9
Pros:

Amazing!!! The cleanliness was beyond imaginable. Worth my money. Secure environment for us and my pet dog.. ❤️

2026-02-09 via Nuitee
P
Paris couple au
9
Pros:

Such a fun small room and cool hotel

Cons:

No sunlight or windows in the room

2026-01-28 via Nuitee
V
Venisri couple my
5
No comment
Pros:

Nothinggggg , not easy to access

Cons:

The Agoda photos show a completely different room from what was provided in reality. I was assigned a room on Level 4 while staying with my small fur baby, and there is no guest lift access to Level 4. I had to carry her and climb the staircase. Although there is a lift, it is for staff only, not for guests. This was neither stated nor explained clearly, and I honestly don’t understand how this is acceptable.

2026-01-28 via Nuitee
R
Ruth solo_traveller kr
9
The place is beautiful.
Pros:

I got a very good room, bigger than I had even expected. The staff were very friendly and helpful. The rooms were very clean.

Cons:

The only thing I didn't like was that someone kept on knocking my door and I just didn't know who it was or why.

2026-01-21 via Nuitee
S
shivanee couple my
9
i would choose Kim Haus again and again if i ever visit penang!!!
Pros:

The aesthetic was great. Great for pinterest pictures. Cafes and restaurants are nearby. All the main attractions are nearby. The hotel is clean and has the minimalist vibe which we adored.

Cons:

The stairs but if we are young backpackers, this is not THAT much of a hassle.

2026-01-18 via Nuitee
L
Lars family_with_children dk
5
Pros:

Staff perfekt
Men aldrig i nærheden af 4 stjerner

2026-01-18 via Nuitee
S
Seth family_with_children us
8
2026-01-17 via Nuitee
K
Kaley couple us
9
This place is great if you’re open minded and lean into the weirdness of it. If you’re looking for a boring, traditional
Pros:

The staff were friendly and the location was great. The layout is weird in a good way.

Cons:

Nothing

2026-01-13 via Nuitee
B
Ben solo_traveller je
7
Nice, cheap, cool building, nice staff and great location. Slight problem with bugs when I arrive
Pros:

The building is is really cool, and is based in the heart of George Town. The room is snug but comfortable, and the staff were helpful and accommodating. The gym is usable, however the chest machine was basically useless.

Cons:

I had a few cockroaches in my room when I entered, and they kept popping up. I did manage to deal with them and the cockroaches weren't very big, but was nervous they've been crawling on me the middle of night

2026-01-07 via Nuitee
J
James family_with_children au
7
Pros:

Quiet. Central. Clean. Polite staff

Cons:

A bit small but you get what you pay for

2026-01-06 via Nuitee
Z
ZUL ARIFF couple my
10
Brilliant
Pros:

The room are very well design for customer who wished to enjoy the staycation inside the hotel as its provide ambiance place for works, gym for workout , many lounges for work, reading or chilling. Even the room are excellent place to work with the set up

2026-01-03 via Nuitee
I
ika family_with_children my
5
Good staycation.Staff so kind.Many facilities.Just u can hear sound from other room.Overall is good
Pros:

Good staycation.Staff so kind.Many facilities.Just u can hear sound from other room.Strategic location.Overall is good.Keep it up❣️

2026-01-03 via Nuitee
F
Farah couple my
2
Horrible condition for the private room
Pros:

I didn’t like the property, only the location is ok.

Cons:

No lift. Toilet very bad condition, water pressure low and very small and wet. Room smelled bad like cockroach poison. Mattress lousy and springy. Floor sticky

2026-01-02 via Nuitee
P
pribac solo_traveller si
9
2026-01-02 via Nuitee
D
Dianaprince18 family_with_children it
10
Bel posto
Pros:

Ottima colazione e possibilità di fare il bucato gratuitamente e in autonomia

Cons:

Sebbene molto accogliente la stanza è davvero poco spaziosa

2026-01-01 via Nuitee
A
Alice couple es
6
Cons:

No hay ascensor y la conexión internet es malísima

2025-12-30 via Nuitee
C
Cristi couple ro
5
2025-12-25 via Nuitee
S
Syadzuan Aliff family_with_children my
7
2025-12-22 via Nuitee
M
Munis couple my
8
2025-12-19 via Nuitee
M
Marijn Jonathan family_with_children my
10
Pros:

Great common space, excellent value for money and the best location

Cons:

Nothing really. Our mattress wasn't super flat but it was manageable. Room didn't have a window and was a bit humid, something to dry the air would make it even better

2025-12-16 via Nuitee