AluaSun Marbella Park

Hotels
•
Alua Hotels
7.6 (2546 reviews)
Carretera Nacional 340, Km 192 , Marbella , ES
34-951-255262

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Facilities

Fitness facilities
Arcade/game room
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good children's activities
Cons:
Cleanliness issues
Unexpected additional costs

Categories

Cleanliness
5.99
Numerous cleanliness issues reported, specifically in the bathrooms and dining areas.
Service
8.46
Overall positive sentiment, but noted issues with some staff being unhelpful.
Location
9
Good location near Marbella, but difficulties with parking.
Room Quality
7.95
Mixed reviews; some amenities were in good condition, but several facilities were deemed outdated.
Amenities
7.98
Facilities for children noted as enjoyable, but some equipment out of service.
Value for Money
6.94
Several complaints about additional costs for services that should be included.
Food and Beverage
6.49
Poor cleanliness noted in dining areas, and some food options were lacking.
Overall Experience
7.96
Disappointing stay with several aspects detracting from overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:34

Property Description

Recreational Opportunities
Indulge in a day full of fun with our waterslide, outdoor tennis court, and fitness center.

All-Inclusive Experience
Relax and enjoy our all-inclusive rates covering meals, beverages, and entertainment for a stress-free stay.

Dining and Entertainment
Savor delicious meals at Terra Café or grab a snack at the snack bar. Unwind with a drink at the bar/lounge or poolside bar.

Make your stay extraordinary - book now at AluaSun Marbella Park to experience luxury near the beach.

Important information:

* Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
* The seasonal pool will be open from April to October.
* Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

7.6
Based on 2546 reviews
Cleanliness: 5.99
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 6.94
Food and Beverage: 6.49
Overall Experience: 7.96
D
David • couple • gb
10
Pros:

Perfect location for everything we want .

2026-06-06 • via Nuitee
S
Sara • couple • pt
8
Pros:

Adoramos a zona das piscinas. A zona dos escorregas, que tem a piscina maior, está sempre ao sol, o que é ótimo para passar um dia inteiro por lá. Para quem não quer ficar junto da zona das crianças e dos escorregas, tem uma piscina para adultos apenas, mas não está tanto ao sol e é mais pequena. Nos éramos 2 adultos e não nos importamos de ficar na zona dos escorregas. É muito tranquila.
A variedade da comida ao pequeno almoço e ao jantar é incrível. Todos os dias o jantar é diferente, com diversas opções muito muito boas. Inclusive, no tempo em que lá ficamos, fizeram uma noite asiática. Gostamos mesmo muito

2026-06-05 • via Nuitee
M
MOHAMED AMINE • couple • ma
8
2026-06-05 • via Nuitee
D
Denys • couple • de
4
Very unfriendly staff, made us wait for the invoice for 5h after check out
2026-06-05 • via Nuitee
C
Ciara • solo_traveller • ie
1
2026-06-05 • via Nuitee
A
Artemijs • solo_traveller • lv
7
Хороший 3* отель
Pros:

Чудный и отзывчивый персонал. Чистый и ухоженный отель, хотя где-то и нужно починить пол и обновить помещения, двери.
Волшебные бассейны с 6 горами. Есть зона с отдельным бассейном только для взрослых.
Тихий кондиционер в номере.

Cons:

Не 4* отель, в лучшем случае 3!!!
Завтрак однообразный и страшный пол. На ужин нет горячих напитков к многообразию десертов.
Номер старый и с плохой шумоизоляцией дверей, окон и стен. Дополнительная кровать для ребёнка была крайне не удобная, так как трансформировалась из полки и на 1/3 полка выпирала над кроватью, ребёнок постоянно бился головой или рукой.
Нет чайных кружек и бокалов для вина в ресторане.

2026-06-04 • via Nuitee
C
Couto • solo_traveller • pt
9
2026-06-04 • via Nuitee
L
Lorena • family_with_children • es
7
comodo y bueno
Pros:

piscina

Cons:

localizacion habitacion

2026-06-01 • via Nuitee
A
Andreia • couple • pt
4
O hotel em si é super tranquilo e a as áreas da piscina, bar e salão de jogos muito bons, porém o quarto foi horrível nu
Pros:

A parte da piscina era espectacular , simpatia dos funcionários

Cons:

A parte que não gostei foi o quarto, super quente o ar condicionado não tinha praticamente potência nenhuma a gente mal entrava no quarto era um forno de tão quente que estava, era insuportável ficar muito tempo no quarto, à noite ainda pior para dormir.

Para referir também que tinham formigas no quarto e cada de banho, no qual apanhei uma na cama que com o pânico só a sacudi para o chão.

Comprei águas apara colocar no frigobar para ficarem fresca e o mesmo nem frio fazia e quando abri estava sujo.

2026-05-31 • via Nuitee
G
graham aggi • solo_traveller • gb
8
Pros:

Location and favility

Cons:

Nothing

2026-05-31 • via Nuitee
V
Vladimir • couple • il
1
Pros:

Все ужасно
И локация и чистота номера
Отсутствие паковки

2026-05-30 • via Nuitee
M
MARIA CARMEN • solo_traveller • es
6
Pros:

La cama cómoda

Cons:

Muy antiguo y enorme

2026-05-30 • via Nuitee
Z
Zakaria • solo_traveller • es
10
2026-05-29 • via Nuitee
J
John • family_with_children • dk
8
2026-05-29 • via Nuitee
D
dylan • solo_traveller • es
10
Pros:

todo

Cons:

muy bien

2026-05-27 • via Nuitee
K
Kristian • family_with_children • gb
7
Nice chilled vibe.
Pros:

Maintained and well presented. Looks lovely. Clean. Nice restaurant. Very chill.

Cons:

Bit tricky to get to on a dual carriageway. Some of the beds are on dry grass which hurts your feet.

2026-05-27 • via Nuitee
M
María Dolores • solo_traveller • es
10
2026-05-26 • via Nuitee
T
Thierry • solo_traveller • fr
6
PASSÉ VOTRE CHEMIN!!!
Pros:

La chambre est spacieuse et les lits sont excellent.

Cons:

L'emplacement est une erreur,se trouver au bord d'une rocade pour passer des vacances c'est douteux. Nous avons commander 2 boissons au bar piscine ,j'ai bien senti que c'était trop tard !De plus une sangria de fond de stock et un cocktail chimique
C'est un vrai scandale.
Le bouquet final :25 € par jour pour notre toutou!tout ça pour 2 gamelles même pas avec un paquet de croquettes de bienvenue et un coussin .c'est du vol !
Du coup on est partis 3 jour avant la fin du séjour pour un autre hôtel fdigne de ce nom.

PASSER VOTRE CHEMIN et préféré un hôtel au centre .

2026-05-26 • via Nuitee
G
Gonçalo • family_with_children • pt
8
2026-05-25 • via Nuitee
S
Steve • solo_traveller • es
8
2026-05-25 • via Nuitee