AluaSun Marbella Park

Hotels
Alua Hotels
7.6 (2382 reviews)
Carretera Nacional 340, Km 192 , Marbella , ES

Facilities

Fitness facilities
Arcade/game room
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good children's activities
Cons:
Cleanliness issues
Unexpected additional costs

Categories

Cleanliness
5.99
Numerous cleanliness issues reported, specifically in the bathrooms and dining areas.
Service
8.46
Overall positive sentiment, but noted issues with some staff being unhelpful.
Location
9
Good location near Marbella, but difficulties with parking.
Room Quality
7.95
Mixed reviews; some amenities were in good condition, but several facilities were deemed outdated.
Amenities
7.98
Facilities for children noted as enjoyable, but some equipment out of service.
Value for Money
6.94
Several complaints about additional costs for services that should be included.
Food and Beverage
6.49
Poor cleanliness noted in dining areas, and some food options were lacking.
Overall Experience
7.96
Disappointing stay with several aspects detracting from overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:34

Property Description

Recreational Opportunities
Indulge in a day full of fun with our waterslide, outdoor tennis court, and fitness center.

All-Inclusive Experience
Relax and enjoy our all-inclusive rates covering meals, beverages, and entertainment for a stress-free stay.

Dining and Entertainment
Savor delicious meals at Terra Café or grab a snack at the snack bar. Unwind with a drink at the bar/lounge or poolside bar.

Make your stay extraordinary - book now at AluaSun Marbella Park to experience luxury near the beach.

Important information:

* Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
* The seasonal pool will be open from April to October.
* Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

7.6
Based on 2382 reviews
Cleanliness: 5.99
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 6.94
Food and Beverage: 6.49
Overall Experience: 7.96
R
Ruiz Cortes couple es
8
2026-03-07 via Nuitee
A
Antonio couple es
10
Pros:

La comida estupenda

2026-03-06 via Nuitee
M
Miguel angel couple es
6
Normal precio calidad
Pros:

Poco la verdad por qué lo mejor eran las piscinas y no estaban ni llenas de agua

Cons:

Muchas colas en el comedor y muy mala ubicación

2026-03-06 via Nuitee
C
Carmen couple es
8
2026-03-05 via Nuitee
C
CARLOS extended_group fr
8
Bien
Pros:

Hors saison

Cons:

La literie

2026-03-03 via Nuitee
M
Mark solo_traveller gb
8
2026-03-03 via Nuitee
D
Danny McMenamin solo_traveller ie
10
2026-03-02 via Nuitee
O
orestes family_with_children es
4
Pros:

Limpieza y comodidad.

Cons:

Teníamos pensión completa, entramos el primer día con la cena y el día de la salida nos quitaron el almuerzo. Creo que no es lo correctos.
Hablamos en recepción y no fueron nada amables.
No lo recomiendo muy mala ubicación.
La comida regulin
Y personal muy justito de empata.

2026-03-02 via Nuitee
D
Danny McMenamin solo_traveller ie
10
2026-03-02 via Nuitee
M
María couple es
10
¡GRACIAS!
Pros:

Personal 10/10, todos súper agradables, amables y serviciales.

Cons:

El gimnasio está muy abandonado y desaprovechado, con varias máquinas y pesas más sumaría muchísimos puntos!!

2026-03-01 via Nuitee
R
Raquel family_with_children es
8
Pros:

El personal.

Cons:

Podría tener más variedad en el buffet

2026-03-01 via Nuitee
L
Lendys couple es
10
2026-03-01 via Nuitee
F
Fernandez campos couple es
10
Cons:

Tiene unas instalaciones impresionantes pero podrían sacar más potencial

2026-03-01 via Nuitee
G
Ghali solo_traveller de
10
2026-03-01 via Nuitee
O
Oussama family_with_children ma
10
2026-03-01 via Nuitee
P
Paul couple es
7
Wouldn’t stay again
Pros:

Breakfast

Cons:

Nothing open for snacks, pool area closed, no entertainment even though the hotel was very busy

2026-03-01 via Nuitee
S
sara couple pt
10
Excelente
Pros:

Muito bom o pequeno almoço, muita variedade!
Hotel sempre limpo, funcionários muito simpáticos!
Tem tudo de um pouco ao redor do hotel!

2026-02-28 via Nuitee
B
Brigida Cristina family_with_children br
10
2026-02-27 via Nuitee
P
PEDRO EDUARDO family_with_children es
10
2026-02-27 via Nuitee
M
Martin solo_traveller ar
10
Cons:

Que tenía pocas cocheras. Lo bueno que a 100 metros había un centro comercial donde se podía dejar el vehículo, aunque esto fue algo incómodo

2026-02-26 via Nuitee