The Beekman, A Thompson Hotel, by Hyatt

The Beerman is a beautiful historical property with great service and excellent onsite restaurants. I enjoyed my stay.

I would not recommend this hotel. Let me start by sharing the horrible experience I had while trying to celebrate my birthday over the weekend.

I booked through American Express The Hotel Collection, which includes a room upgrade upon arrival. At check‑in, the front desk representative confirmed this benefit — but what I received felt more like a downgrade. The room they assigned me on the 3rd floor was directly above a club. By 10 PM I was trying to sleep, and by 2 AM I still couldn’t because the music was blasting so loudly that the walls were vibrating and people were screaming underneath us.

I called the front desk to express my concern and dissatisfaction. Only then, at 2 AM, was I moved to another room — forcing my wife and me to pack up all our belongings in the middle of the night just to be able to sleep. This is unacceptable and extremely disappointing for any guest, let alone someone booking through Amex and staying at a Hyatt property.

To make matters worse, when I checked out, the front desk agent didn’t even bother to ask how my stay was. No acknowledgment, no apology, nothing. He simply processed the checkout silently and then shouted “Thank you for staying with us” across the lobby as I walked away. The lack of professionalism was astonishing, especially considering the experience we had just gone through.

Overall, I’m deeply disappointed — both as a Hyatt member and as someone who booked through American Express The Hotel Collection expecting a higher standard of service.

The Beekman is a one of a kind eclectic hotel! The Hotel is easily one of my favorite places to stay in NYC.

From the moment you walk in, the vibe just hits different. The architecture alone is stunning that iconic atrium with the layered balconies feels like stepping into another era, but somehow it still feels modern, alive, and full of energy.

What I love most is how eclectic and cool everything is. It’s not cookie-cutter luxury, it has personality. The design, the lighting, the music, the people… it all comes together in a way that feels effortless but clearly isn’t.

The rooms are beautifully done, classic, warm, and comfortable without trying too hard. And the service is always on point. The team genuinely cares, and you feel that.

The bar and restaurant scene there is a whole experience on its own, whether you’re grabbing a drink or sitting down for a full night, it always delivers.

Bottom line: if you want a hotel in NYC that actually has soul, style, and a real point of view, The Beekman is it. I’ll keep coming back every time.

This is a historic and cool property in a great location. The staff was very friendly. The hotel and our room was very clean and well stocked. The beds were comfortable. Restaurant and bar seemed quite nice as well. We will be back!

We have very high expectations of this hotel, based on our numerous wonderful stays. Those expectations continue to be met, visit after visit.
Everything here remains as advertised: The location (subways to the west of us, north of us, ferry not far), the structure, the attentive staff, the excellent cuisine, the wonderful rooms.

We did not sleep for our entire stay. The room was vibrating with noise and music until 4:00 am. We repeatedly requested a quiet room, but the hotel did not accommodate our request.

Really beautiful hotel, a must-do when in New York, extremely kind staff, and overall felt very pampered. The restaurants were a plus.

Exceptional service. Very clean and well-maintained. Professional atmosphere with the ability to lean into the design and relax as a regular guest.

Exceptional service across the board

Great hotel, very clean and comfortable. Would recommend.

Hotel was great, everything about Temple Court was not. The food, the service time, the lack of service and friendliness by the bar tender in the evening, was so bad. If you are staying here, the hotel staff are very nice and helpful but I would not recommend ordering room service or eating/drinking at Temple Court.

The rooms are great, spacious and rather unique, with period piece furniture. The restaurant is very very good, a Tom Colichio restaurant. The lighting in the room could be a bit brighter.

Staff were friendly, welcoming and extremely helpful. Concierge went above and beyond to help me secure a reservation for breakfast last minute although the reservations had been closed. The hotel is elegant and clean, the room was uniquely decorated and just perfect!

Really lovely hotel, helpful staff. Nice, comfortable room. It's definitely an older building but what else do you expect in New York? It's a lovely place, intend to make it my New York hotel home

Impeccable service. The staff went above and beyond. The restaurant downstairs has delicious food and is not to be missed. Thank you for a wonderful experience.

The entire staff, from check in, food service and housekeeping were all exceptional. The hotel exceeded our expectations.

Great location! Beautiful hotel and great dining options. Highly recommend staying at the Beekman. Very comfortable beds. Excellent customer service during your entire stay from the doorman, to the front desk, to the concierge to the restaurant team!