Hotel Boutique Xelhua

Hotels
8.4 (159 reviews)
4 Sur No. 106 , Cholula , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities
No in-house restaurant

Categories

Cleanliness
7.81
The bathroom was noted as not very clean, affecting overall impressions.
Service
9.28
Generally positive feedback about the attentive and friendly staff.
Location
9.32
Conveniently located near historical sites and amenities.
Room Quality
8.27
Rooms were generally good, but issues were noted regarding noise.
Amenities
7.8
Lack of certain amenities like coffee-making facilities and cable TV access.
Value for Money
8.76
A decent hotel experience, but with some areas lacking.
Food and Beverage
7.31
Limited food options available at the hotel.
Overall Experience
8.68
Overall a good stay, with positive staff interaction outweighing some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:48

Property Description

Luxurious Accommodation
Hotel Boutique Xelhua, located in Cholula, offers 5-star accommodation with a terrace, free parking, and a restaurant. The rooms feature elegant decor, private bathrooms, and stunning city views, ensuring a luxurious stay for guests.

Exceptional Services
Guests at Hotel Boutique Xelhua can enjoy top-notch services such as room service, concierge assistance, and a 24-hour front desk. The hotel also provides amenities like dry cleaning services and currency exchange, ensuring a hassle-free and comfortable experience for all visitors.

Convenient Location
Conveniently situated just a short distance from popular attractions like Estrella de Puebla and the International Museum of the Baroque, Hotel Boutique Xelhua is the perfect choice for travelers looking to explore the vibrant city of Cholula. Book your stay now and indulge in luxury and convenience!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 159 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 8.68
C
Cesar augusto
10
Pros:

.

2025-09-29 • via Nuitee
J
Juan Francisco • family
10
Pros:

Hotel con excelente servicio. Gracias

2025-09-28 • via Nuitee
J
José Arturo
10
Pros:

La habitación muy amplia, excelente servicio

2025-09-25 • via Nuitee
L
Leticia • family
10
Pros:

Beautiful hotel
We love it

2025-09-23 • via Nuitee
M
Monica • partner
2
Pros:

Too noisy and room isn't clean. Only cash which makes it inconvenient for guests.

2025-09-21 • via Nuitee
S
Sylvia
10
Bueno
Pros:

Muy bien ubicado

2025-09-16 • via Nuitee
M
Marlon • partner
10
Pros:

Exelente Hotel, tranquilo ,céntrico,cómodo, limpio,muy amable el personal ,lo recomiendo mucho

2025-09-15 • via Nuitee
I
Itzel
6
Pros:

Tiene bonito estilo, estás en una muy buena zona donde tienes todo cerca. Lo único que nos desagradó fue el internet, no sirve.

2025-08-15 • via Nuitee
S
Sonia Armida • family
10
Pros:

Muy buena atención, instalaciones super bien... Súper céntrico... Muy bien!

2025-08-12 • via Nuitee
S
Sergio • family
10
Pros:

El lugar es excelente, tranquilo, magnífica vista, atención muy amable y proactiva, excepto la señorita que está en el día en la recepción, solo es cosa de ignorarla y ya.

2025-08-11 • via Nuitee
B
Blanca
6
Pros:

Me pidieron pago en efectivo, no reciben tarjetas, en este tiempo es increible.
Empleados amables pero falta servicio, tienen jarra para calentar agua pero no cafe soluble, solo de grano, no se puede hacer cafe, algo incomodo el estacionamiento.
La TV paracticamente todos los canales bloqueados, muy complicado ver TV

2025-08-10 • via Nuitee
R
Raul moises
10
Pros:

Mil gracias

2025-08-03 • via Nuitee
C
cris • family
10
Pros:

Buen hotel, se tienen todas las partes históricas muy cerca. Buena atención. Restaurante no lo probamos

2025-08-02 • via Nuitee
C
Claudia
8
Pros:

Muy bonito el hotel, tranquilo y muy limpio

2025-07-24 • via Nuitee
C
Carolina
8
Pros:

El personal nos atendió muy bien, siempre atentos y amables.

La habitación cómoda, solo el detalle de que el baño no se encontraba muy limpio, y algo ruidoso ya que tiene una terraza con restaurantes o bar.

En lo general muy buena atención!

2025-07-21 • via Nuitee
A
Adrian • family with young children • us
10
Exceptional
2025-07-09 • via Nuitee
N
Norma L
8
Pros:

Did not count with restaurant, only coffee packages, lobby ceiling was leaking due the rain otherwise very fast assistance from the friendly staff, near shops, restaurants, and zocalo.

2025-06-22 • via Nuitee
C
Carlos • partner
10
Pros:

Excelente atención al cliente

2025-06-20 • via Nuitee
A
Adriana • partner
8
Pros:

Un lugar muy lindo y céntrico.

2025-06-17 • via Nuitee
S
Serch • family
4
Pros:

El personal da mal servicio, no servía el elevador y no tienen pagos con tarjeta.

2025-06-10 • via Nuitee