Holiday Inn Haikou West Coast by IHG

Hotels
IHG
7.6 (17 reviews)
No 191 Binhai West Road Xiuying District, Haikou, Haikou, Hainan, 570100 , Haikou , CN

Facilities

Express check-out
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
ATM/banking
See all facilities

Review Highlights

Cons:
Old bathroom facilities are blocked
Service is not good

Categories

Cleanliness
3.5
Guests expressed concerns about the cleanliness, highlighting old bathroom facilities being blocked.
Service
2.5
Service received negative feedback with guests mentioning it was not good.
Location
5
Location was not specifically mentioned in the review.
Room Quality
3
The review highlighted old bathroom facilities being blocked, indicating a low room quality.
Amenities
3
No specific mention of amenities, but based on other feedback, likely to be unsatisfactory.
Value for Money
4
With concerns about cleanliness, service, and room quality, guests may not feel it offers good value for money.
Food and Beverage
5
No specific mention of food and beverage services in the review.
Overall Experience
2
Overall experience rated very low due to cleanliness and service issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 10:59

Property Description

Recreational Facilities

Dining Options

Event Spaces

Book your stay today at Holiday Inn Haikou West Coast, an IHG Hotel, for a memorable experience filled with luxury amenities and convenient access to top attractions in Haikou.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAK

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    LGBTQ friendly

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 17 reviews
Cleanliness: 3.5
Service: 2.5
Location: 5
Room Quality: 3
Amenities: 3
Value for Money: 4
Food and Beverage: 5
Overall Experience: 2
S
Sha
4
Pros:

Old bathroom facilities are blocked, and the service is not good

2025-03-06 via Nuitee
A
Andrew
6
Great Staff, Missing the Little Things
Pros:

The staff are excellent at this hotel and do go out of their way to help you enjoy your stay. The condition of the hotel is a little old, slow elevators, corridors and the lobby are open and have no air conditioning do by the time you go anywhere you are uncomfortably hot. The location is far from anything so maybe a shuttle could be offered to help those without a car or bus information easily accessible would also help. The bed wasn't the most comfortable and the toilet was separate to the shower but had no towel rack for drying your hands.

2020-08-20 via Nuitee
V
Verified traveler
8
毛巾破旧
Pros:

酒店的毛巾破旧,其他不错

2019-08-28 via Nuitee
V
Verified traveler self
8
Pros:

整體服務整體乾淨度很不錯⋯⋯

2019-06-20 via Nuitee
K
Kaibin
10
Nice View of the Sea
Pros:

The view from my room is epic even though the location is far from city center. It is a relaxing trip.

2019-05-20 via Nuitee
R
ruangchai
8
Nice hotel
Pros:

This is my firsttime to Haikou and I like tocome agane

2018-03-25 via Nuitee
E
Eugene
8
Excellent staff and decent facilities
Pros:

The front desk staff were extremely polite and helpful. We were checked into our room swiftly and enjoyed the western food at the restaurant. Pls note that when arriving at the hotel, taxi drivers may drop you off at the nearby Holiday Inn Express instead. Facilities are decent, but could be spruced up a little (e.g. clean soap stains on glass, carpet looks a little old).

2018-01-07 via Nuitee
C
Carrie
8
Nice in general
Pros:

Free upgrade, comfortable room, friendly staff. Need around 45-60 mins to go to the city, it would be great if you guys can provide shuttle bus service.

2018-01-05 via Nuitee
T
Tim
8
Exceptional helpful and responsive hotel staff.
Pros:

Staffs are always ready to help especially the housekeeping crew.

2017-06-08 via Nuitee
M
Melvin
8
Nice Quiet Hotel
Pros:

Very nice business hotel in a quiet environment. Nice Balcony.

2017-05-03 via Nuitee
Z
Zen
8
Holiday Inn Haikou near 11 Km of beach
Pros:

Haikou is a modern city. Unless you are a great lover of beach, you might want to stay in the city instead as most of the tourist attractions like the Feng Xiao Kang Movie Theme Park, Qi luo Old Street and Red Mangrove Nature park are nearer to reach if you stay in the city. It took me about an hour to reach these places from where I stay in a cab which I booked for an entire day. The beach was fantastic though. Unlike Saya, the beach front entertainment facilities are really lacking. Instead of having dinner at my hotel, I had to walk about 2 km along the beach and cross a road to reach a mega food court for dinner each night because there are no eateries around my hotel. I did that every night because I am a beach lover and the long stretch of beach with the breeze and the beautiful sunset was enough for me. In the city you might be able to use Mastercard but not where I stayed. The hotel could charge all my bill using the card but the Mega Food Court accept only American Visa. This was also the frustration I felt when I was at Hainan , Sanya !. The hotel staff of Holiday Inn were extremely helpful in providing information about tourist attractions in Haikou and would also help to arrange transport if you need it to get to those places An approximation of the cost for booking a vehicle for a single trip or for a full day would also be made known to you.

2017-04-23 via Nuitee
J
Juan Hee Edward
8
Pros:

Slow process during check in.

2017-04-21 via Nuitee
S
Sky eye
8
Good view
Pros:

Good view but lack of food selection. No any comment.

2017-03-04 via Nuitee
H
Happy man
8
海岸沿いの静かなホテル
Pros:

近くにはビーチがあり、散歩も楽しみながらゆっくり出来る所です。ベランダからの眺めも良く、眼下に広がる夜景は思っていたより綺麗でした。部屋の広さはそれ程でもありませんが、角部屋は少し広めでお勧めです。
朝食は1階のレストランでバイキング形式でしたが、100元以下で味も満足できました。

2017-02-15 via Nuitee
W
wenlan
10
Pros:

方便又乾淨飯店

2017-01-15 via Nuitee
H
HO
8
at beach front - good for sunrise & sunset glazing
Pros:

We had a good time exploring Haikou & Sanya in Hainan Island. We travelled by public transport which was quite convenient at both our seaside Hotels

2016-11-14 via Nuitee
L
Linda
8
乾淨舒適
Pros:

可看到海景的飯店,飯店簡約舒適,服務人員態度良好,飯店周遭較不方便,很適合度假的飯店 飯店設施很齊全

2016-07-27 via Nuitee