Hotel Metropolitan Yamagata

Hotels
•
JR-EAST HOTELS
8.8 (3691 reviews)
Kasumi-cho 1-1-1 , Yamagata , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Tasty breakfast
Cons:
Hair found in room
Broken cabinets
Parking information not clear

Categories

Cleanliness
8.2
Some concerns about hair in the room and cleanliness overall.
Service
9.7
Staff were friendly and accommodating throughout the stay.
Location
9.2
Convenient location near the train station and amenities.
Room Quality
8.2
Rooms were clean and spacious, but some cabinets were broken.
Amenities
8.7
Good amenities available, but parking information could be clearer.
Value for Money
8.2
Considering the price, some guests felt it was not a great deal.
Food and Beverage
9.2
Breakfast options were well received and varied.
Overall Experience
9
Overall, a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:23

Property Description

Convenient Location near Bullet Train Station:
Hotel Metropolitan Yamagata is directly connected to JR Yamagata Shinkansen Station, offering easy access for travelers.

Comfortable Rooms and Modern Amenities:
Guests can enjoy well-appointed rooms with warm colors, free wired internet, and flat-screen TVs with satellite channels. In-room massages, luggage storage, and rental laptops are available for convenience.

Dining Options and Relaxation Spaces:
Indulge in traditional Japanese cuisine at Mogami-tei, enjoy coffee at Lobby Lounge You, or unwind with select whiskeys at Bar Lovin. The hotel provides a perfect blend of dining and relaxation experiences.

Book your stay at Hotel Metropolitan Yamagata for a seamless blend of comfort and convenience during your travels.

Important information:

When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GAJ

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for ¥5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3691 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
誠也 • couple • jp
9
最高の1日
Pros:

フロント、食事会場などの全てのスタッフ対応が、とても素晴らしく感じが良かったです。また山形で泊まる機会があれば、利用したいと思います。ありがとうございました。

2026-06-27 • via Nuitee
及川 • couple • jp
10
Pros:

スタッフのかたが、皆さま感じよかった。

2026-06-26 • via Nuitee
A
AYUMI • couple • jp
10
2026-06-24 • via Nuitee
S
SHIN • couple • jp
8
2026-06-24 • via Nuitee
S
SALVATORE • family_with_children • it
10
2026-06-24 • via Nuitee
B
BI FENG • solo_traveller • tw
3
很不舒服！
Cons:

無法處理平台錯誤的問題，解決問題！

2026-06-22 • via Nuitee
S
Shigeru • couple • jp
8
良かった
Pros:

駅直結

Cons:

新しいタオルに髪の毛がついてた

2026-06-20 • via Nuitee
K
KAZUKI • extended_group • jp
3
最後の最後で残念。
Cons:

チェックアウト日にホテルのラウンジでコーヒーを飲んでいたところ、離席する用事があったのでカウンターのスタッフに伝え5分程度離席。
戻ったら飲み始めのコーヒーが片付けられていた。

2026-06-20 • via Nuitee
鶴村 • solo_traveller • jp
7
2026-06-19 • via Nuitee
E
emiko • couple • jp
10
良かった
Pros:

駅直結

Cons:

特になし

2026-06-19 • via Nuitee
F
FUMINORI • solo_traveller • jp
8
金額、設備は許容内だが人が気持ち良くないので次からは他行きます。
Cons:

フロントの愛想が全くない。

2026-06-17 • via Nuitee
M
masa • couple • jp
10
2026-06-15 • via Nuitee
T
tadashi • solo_traveller • jp
9
2026-06-13 • via Nuitee
I
Ikuyo • solo_traveller • jp
10
2026-06-11 • via Nuitee
J
jeremy • solo_traveller • gb
10
Perffect Location
Pros:

Very nice hotel run by Japan Rail, so much in the style of other Hotel Metropolitans for example like the one in Sendai. Location is perfect direct access from the hotel to the station. Staff very pleasant and professional reception staff spoke good English. Highly recommended.

2026-06-10 • via Nuitee
H
HATTORI • couple • jp
8
2026-06-08 • via Nuitee
K
KAZUKO • couple • jp
8
2026-06-07 • via Nuitee
M
Mitsuyo • extended_group • jp
7
便利なホテル
Pros:

街中で便利

Cons:

喫煙フロアに部屋割りされました。エレベーターを降りると、タバコの臭いが染み付いたフロアで嫌でした。

2026-06-07 • via Nuitee
M
miura • couple • jp
9
2026-06-06 • via Nuitee
Y
YAYOI • couple • jp
5
Pros:

リッチ

Cons:

スタッフ

2026-06-05 • via Nuitee