Hotel Metropolitan Yamagata

Hotels
•
JR-EAST HOTELS
8.8 (3490 reviews)
Kasumi-cho 1-1-1 , Yamagata , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Tasty breakfast
Cons:
Hair found in room
Broken cabinets
Parking information not clear

Categories

Cleanliness
8.2
Some concerns about hair in the room and cleanliness overall.
Service
9.7
Staff were friendly and accommodating throughout the stay.
Location
9.2
Convenient location near the train station and amenities.
Room Quality
8.2
Rooms were clean and spacious, but some cabinets were broken.
Amenities
8.7
Good amenities available, but parking information could be clearer.
Value for Money
8.2
Considering the price, some guests felt it was not a great deal.
Food and Beverage
9.2
Breakfast options were well received and varied.
Overall Experience
9
Overall, a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:23

Property Description

Convenient Location near Bullet Train Station:
Hotel Metropolitan Yamagata is directly connected to JR Yamagata Shinkansen Station, offering easy access for travelers.

Comfortable Rooms and Modern Amenities:
Guests can enjoy well-appointed rooms with warm colors, free wired internet, and flat-screen TVs with satellite channels. In-room massages, luggage storage, and rental laptops are available for convenience.

Dining Options and Relaxation Spaces:
Indulge in traditional Japanese cuisine at Mogami-tei, enjoy coffee at Lobby Lounge You, or unwind with select whiskeys at Bar Lovin. The hotel provides a perfect blend of dining and relaxation experiences.

Book your stay at Hotel Metropolitan Yamagata for a seamless blend of comfort and convenience during your travels.

Important information:

When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GAJ

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for ¥5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3490 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
I
Indriani • extended_group • id
10
Very nice stay
Pros:

The hotel is connected to the station and the bus stop, verry convenient. There’s supermarket and konbini store, the room is large.

2026-03-07 • via Nuitee
M
Miao 42426 • couple • tw
10
2026-03-07 • via Nuitee
R
Roongnapa • couple • th
10
ชอบมาก ถ้ากลับมาเที่ยวเมืองนี้จะกลับมาพักที่นี่อีก
Pros:

สะดวกมาก อยู่ในสถานี JR Yamagata เลย ห้องกว้าง

2026-03-06 • via Nuitee
S
sayo • couple • jp
9
2026-03-06 • via Nuitee
関 • extended_group • jp
10
山形旅行の起点として、居心地の良い最高のホテルでした。
Pros:

山形駅直結でとても便利でした。
スタッフも親切で、お部屋も広めで快適、朝食も美味しかったです。リーズナブルな料金も魅力です。

Cons:

特にありません。

2026-03-06 • via Nuitee
S
Stephanie • couple • au
10
Excellent hotel, comfortable, safe, clean, big rooms, great location, value for money, awesome stay
Pros:

EXCELLENT hotel, next to the JR train station, clean, comfortable, good value for money, safe, good location, I would stay again, good breakfast, great for couples and solo travellers, close to everything, next to the train station but no noise, rooms are lovely, great view of the mountains, big rooms, Great stay

Cons:

nothing

2026-03-06 • via Nuitee
C
chin chih • family_with_children • tw
8
2026-03-06 • via Nuitee
H
HSIN YIN • couple • tw
10
Pros:

服務態度良好、離車站近

2026-03-05 • via Nuitee
J
Jessada • extended_group • th
10
2026-03-04 • via Nuitee
C
Chun Min • family_with_children • tw
10
2026-03-04 • via Nuitee
C
CHAO • couple • tw
10
2026-03-03 • via Nuitee
M
Miikka • solo_traveller • se
8
Pros:

Huoneen koko, sijainti ja henkilökunta.

Cons:

Kokolattiamatto liikkui mukana laukkua työntäessä. Huoneen sisustus oli jostain 90-luvun alkupuolelta ja kulunut.

2026-03-02 • via Nuitee
H
hsiu-lan • extended_group • tw
10
下次還會來
Pros:

乾淨整潔 人員服務滿分💯

Cons:

沒有

2026-02-28 • via Nuitee
S
ShihHsuan • solo_traveller • tw
9
2026-02-28 • via Nuitee
F
Florian • solo_traveller • jp
10
Very comfortable, great location
Pros:

Location next to Shinkansen

2026-02-28 • via Nuitee
Y
YU CHUN • couple • tw
10
2026-02-27 • via Nuitee
Y
YU CHUN • couple • tw
10
2026-02-27 • via Nuitee
陳煒承 • solo_traveller • tw
10
2026-02-27 • via Nuitee
謝 • family_with_children • tw
8
Pros:

住宿地點搭JR交通真的很方便,櫃台的員工也很親切

Cons:

尋求幫助時,無法溝通(用英文溝通),不知是卡在那,一直以為我們要訂房,我已經在BOOKING上訂房,也是透過訂單內容內的電話播號,通話很久,仍無法理解我們需要幫助的事項

2026-02-27 • via Nuitee
P
Ping • family_with_children • jp
9
いい思い出
Pros:

コンビニが近い､とても便利です

Cons:

すごく綺麗､部屋も広い

2026-02-27 • via Nuitee