San Blas Hotel & Suites Ecuador

good location, comfortable and very cozy. good staff as well

Muy Buena ubicación. Cerca del Museo Pumapungo, también cerca del Parque San Blas donde venden ricos dulces y a pocos minutos del parque Calderón. Estacionamiento 24 horas. Nos ofrecieron muy buenas recomendaciones de lugares para comer y visitar.

Very nice employees, very clean and good location.

Funcionários muitíssimos eficientes e gentis!

great staff, nice clean location and room. shower a bit small.

Estuvo bien

No tenían agua caliente, nos hicieron perder horas y no tenian lista la habitación al llegar.

I use this hotel all the time just because it's small but nice. Near downtown. Easy to get and close to everything

This was a nightmarish experience for us, harassed, wasting an entire day trying to fix the mistake of the thoroughly incompetent staff. These people are unprofessional and should not be allowed to do business. Stay away at all costs. We booked through Expedia as a nonrefundable. First, the staff barely speaks English, we could hardly understand them. This was a problem given they feature in US hotel vendor websites. At check in, the receptionist told us all was good and that he did not need any information from us. He gave us the room key and did not do any paperwork or take our cc number. Later, in Guayaquil we got an email from the San Blas manager saying that the receptionist had made a mistake, that they had not received payment from Expedia, that they did not have facilities to charge using a credit card number so we should send them cash using her bank account. Even though we had given our info to Expedia, we agreed to help her out. Went to three different branches of the bank, but unable to find anyone who spoke English, we returned. Imagine our surprise when the front desk manager Marriott Guayaquil mentioned that the San Blas people had called telling them we had left without paying! This was AFTER the manager and we had agreed to work this out. Then we received several threatening and rude calls from the San Blas staff asking for our secure info. Wasted a whole day trying to make a payment due to staff error, finally got help from Marriott manager to deposit cash

This is a nice hotel with good location near downtow and near everywhere else
It was easy to move to any place

It was nice to have a big and confortable room
Nice to have a good rest

Un lindo lugar muy bien atendidos con toda comodidad, con garaje, nos encantó

Super hotel. Bon rapport qualité/prix.
Personel sympa. Parking fermé gratuit. Petit dejeuné simple mais correct.

Lastimosamente las habitaciones que dan a la calle son muy ruidosas y se hace casi imposible descansar. Por el resto, la gente muy amable y el trato excelente.
Que pena por el ruido de la calle que molesta mucho.
Las habitaciones estupendas!

Pefect

La amabilidad, la comodidad, limpieza y cuidado que pude observar durante nuestra estadía, fue de lo mejor. Su infraestructura completamente nueva y un amplio garaje son perfectos para pasarla en familia

Excelente el hotel, todo nuevo. Deben de trabajar mas en el servicio. Mostrar mas carino y el desayuno fue muy pobre, deben de mejorar en eso.