Hotel Palacio Muñatones

Hotels
8.6 (1182 reviews)
Barrio San Julian, 61 , Muskiz , es

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Location near industrial area
Limited dining options

Categories

Cleanliness
8.76
Overall the hotel is reported as very clean, with guests frequently mentioning the cleanliness of rooms and facilities.
Service
8.83
The staff are consistently described as very friendly and helpful, contributing positively to the experience.
Location
8.37
Mixed reviews regarding location; while it is convenient for ferry access, concerns raised about proximity to an industrial area.
Room Quality
8.62
Many guests found the rooms modern and well-furnished, with some mentioning minor issues that do not detract significantly from the overall quality.
Amenities
8.45
Guests appreciate the amenities provided, though there is some criticism regarding the lack of an on-site restaurant.
Value for Money
8.61
Guests feel that the hotel offers good value for the price, especially given the quality of service and cleanliness.
Food and Beverage
8.56
Breakfast options are well-received, but limited availability of dinner options noted in several reviews.
Overall Experience
8.63
Overall, guests report a positive experience, highlighted by great service and quality accommodations despite some location drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:50

Property Description

Historical Charm: Step into the 18th-century elegance of Hotel Palacio Muñatones, a former palatial home exuding historical charm. The restored manor building boasts an elegant façade, offering a unique and enchanting stay for guests seeking a touch of history during their travels.

Convenient Location: Nestled near Arena Beach and a short drive from central Bilbao, our hotel offers the perfect blend of serenity and accessibility. Situated in the San Julian de Musques neighbourhood and close to the motorway, guests can easily explore the picturesque Vizcaya region and Eastern Cantabria, making it an ideal base for both leisure and business travelers.

Comfort and Tranquility: With exterior-facing rooms designed for relaxation, Hotel Palacio Muñatones provides a tranquil retreat for guests looking to unwind. Whether you're here for a leisurely holiday or a productive business trip, our hotel ensures a comfortable and peaceful stay.

Experience the allure of history and modern comfort at Hotel Palacio Muñatones - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 16 years old stay for € 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1182 reviews
Cleanliness: 8.76
Service: 8.83
Location: 8.37
Room Quality: 8.62
Amenities: 8.45
Value for Money: 8.61
Food and Beverage: 8.56
Overall Experience: 8.63
A
Anders couple dk
8
2026-07-11 via Nuitee
M
MARTIN solo_traveller gb
10
Peaceful with good location and great staff.
Pros:

Ana & Pedro are Great hosts, nothing is a problem,
They go out their way to ensure that your stay is comfortable and enjoyable

Cons:

Nothing everything is very good

2026-07-10 via Nuitee
P
Peter couple gb
10
Pros:

Ideal for ferry. Very friendly.

2026-07-10 via Nuitee
E
Elisabeth couple es
9
Nice clean hotel and very helpful owners
Pros:

Very friendly hosts, very willing to help with anything.
Lovely clean rooms.
Very close to the power station, but good for the port.

Cons:

Only continental breakfast, may have chosen not to include it if we had known.

2026-07-06 via Nuitee
M
Maureen solo_traveller ie
8
Pros:

It was close to the port for our morning ferry.
The room was good, very clean

Cons:

The view of a huge industrial plant

2026-07-04 via Nuitee
C
Caroline family_with_children ie
10
Perfectly located comfortable hotel
Pros:

A beautiful hotel where a warm welcome awaits you. Very conveniently located for access to Bilbao Port. Lovely breakfast with plenty of fresh produce and choices for adults and children. 5 minute drive from a beautiful beach and restaurant area

2026-07-02 via Nuitee
J
James couple gb
9
2026-07-01 via Nuitee
A
Antonio couple es
8
2026-07-01 via Nuitee
R
Raffaella solo_traveller it
7
Pros:

I gestori molto simpatici e accoglienti. Pulizia dei locali.

Cons:

La posizione è vicino ad una raffineria.
La colazione migliorabile .

2026-06-30 via Nuitee
C
Colm solo_traveller ie
7
Pros:

Good location near the port.

Cons:

Lack of air con is a drawback,no restraunt in walking distance

2026-06-29 via Nuitee
D
Deirdre couple ie
8
Perfect stopover before catching the Ferry
Pros:

It is the perfect place to stay if you are catching the ferry just a 15 minute drive away. We had a booking for the night before the ferry but at the last minute decided to make the 900km drive from France in a day instead of two so arrived very late the day before and really appreciated the owner waiting for us. We had booked a room in the actual Hotel but found it didn’t have AC so we moved to a little cabin (1 of 5) beside the Hotel still within the gated area with AC which was very comfortable. Parking almost at the door à la American Motels was so handy for sorting the luggage. A significant difference though is that there is nothing in the room, no kettle ,no fridge. There are toiletries (Toothbrush/ comb/ shoe shine/ shaving set/ Shampoo and Shower Gel) but not even a bottle of water which was kind of strange.

Cons:

The lack of food, Breakfast is provided at €9 pp but no other food is available and there is very little on offer in the locality. The attitude of the owners around food is a bit strange. Given that a cafeteria is advertised on the promotional literature but is unavailable perhaps allowing guests to have access to the microwave which is available at breakfast would be good. We drove around to three different Restuarants , all finished serving or not starting for another two hours…. one eventually sold us some tortillas which we brought back to the Hotel. While the lady of the house did agree to microwave them for us it did come across as an inconvenience for her and made us reluctant to as for anything further.

2026-06-28 via Nuitee
G
Gonzalo solo_traveller es
10
Lugar acogedor para alojamiento solo o en pareja.
Pros:

Muy amables y atentos en todo momento.

Cons:

No es que no me gustase, es un aspecto que considero que tiene margen de mejora, porque los demás difícilmente se pueden mejorar:

Aire acondicionado.

2026-06-26 via Nuitee
C
Charles-Etienne solo_traveller fr
8
Pros:

grandes chambres en tres bon état. Lit confortable, douche tres qualitative

Cons:

Pas de climatisation. Pas une mauvaise surprise car c'etait bien indiqué dans l'annonce mais du coup ça oblige a ouvrir les fenetres avec comme consequences: la vue, le bruit et l'odeur de la raffinerie en face...

2026-06-25 via Nuitee
M
monique couple fr
8
Pros:

Le charme de la maison et l’accueil des propriétaires .

Cons:

L’emplacement proche d’une zone industrielle.

2026-06-24 via Nuitee
J
Jennifer couple de
8
Sehr schöne Unterkunft mit herzlichen Gastgebern
Pros:

Die Unterkunft war sauber, schön eingerichtet und sehr gemütlich.

Cons:

Leider waren wir von Samstag auf Sonntag dort und die Möglichkeit zu frühstücken gab es erst ab 8:00 Uhr. Es gab keine Klimaanlage.

2026-06-22 via Nuitee
A
alvaro solo_traveller es
10
Volvería a repetir
Pros:

La limpieza y la amabilidad del personal

2026-06-22 via Nuitee
S
Suarez montes solo_traveller es
10
Pros:

La atención personal magnífica,el sitio y las habitaciones increíble

2026-06-21 via Nuitee
M
Maurizio couple es
10
Pros:

La amabilidad de los anfitriones. La solera del edificio.

2026-06-20 via Nuitee
M
Maria couple es
5
2026-06-15 via Nuitee
L
Linda solo_traveller au
9
Pros:

Lovely building, great staff, nice bar on arrival floor a quick wine, fantastic breakfast. Staff showed real care and interest in the guests

We really liked it.

Cons:

People comment on the nearby factory. We noticed it but all the other great things far outweighed it. We would stay again in the lovely room

We just caught a bus down the road to get there and a bus back up in the morning. Just make sure you check the bus times. It's only a 7 min bus ride

2026-06-15 via Nuitee