Royal Whitby

Hotels
Independent
8 (330 reviews)
West Cliff, Whitby, England, YO21 3HA , Whitby , GB

Pets allowed

Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Fireplace in lobby
Breakfast available (surcharge)
Smoke-free property
Free reception
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Inconsistent room quality
Cleanliness issues

Categories

Cleanliness
6.46
Multiple reviews indicated issues with room conditions, such as musty odors and dampness.
Service
8.93
Generally responsive staff, willing to address complaints promptly.
Location
9.47
Great views and a convenient position for the beach and local attractions.
Room Quality
6.42
Inconsistent room quality, with some being described as musty and poorly maintained.
Amenities
7.95
Basic amenities available, but some issues reported with maintenance.
Value for Money
8.41
Overall value considered reasonable, though some guests noted issues with specific rooms.
Food and Beverage
8.46
Food described as very good with a decent breakfast selection.
Overall Experience
7.93
Mixed experiences but enjoyed the location and service; some dissatisfaction with room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:49

Property Description

Beautiful views and convenient amenities
Enjoy the stunning terrace views and take advantage of complimentary wireless internet access and a cozy lobby fireplace.

Delicious dining and socializing
Indulge in a satisfying meal at the on-site restaurant, attend the daily complimentary reception, and unwind at the bar/lounge with a favorite drink.

Comfort and convenience
Experience a comfortable stay in one of the 118 guestrooms with modern amenities like flat-screen TVs, free Wi-Fi, and private bathrooms. Plus, benefit from a 24-hour front desk, luggage storage, and more!

When you stay at The Royal Hotel in Whitby, immerse yourself in the beauty of the beach and nearby attractions. Book now for a memorable getaway!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8
Based on 330 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 6.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 7.93
A
Alastair
10
Pros:

Historic hotel which is currently working hard to bring itself back to it's best with a really big re-vamp. Great location right above the famous whale bone arch, walking distance into Whitby itself was less than 5 mins. Good bar/restaurant and nice, clean and comfortable rooms.

2025-10-12 via Nuitee
D
debbie partner
8
Pros:

Beautiful room with a great view. The hotel is under renovation for the next year or so and our renovated room was very well done. The parking is not ideal. Best to call ahead and reserve a spot.

2025-10-12 via Nuitee
J
Jonathan partner
4
Pros:

Tired and dated sums up the condition of the hotel. Signs of an update coming but only in the reception and bar/restaurant. The rest of the hotel was like taking a trip back to the 80s, but with peeling paint and a general poor condition. Also the hotel is currently covered with scaffolding so glad I didn’t pay an upgrade for a sea view since it would have been obscured.
Breakfast was very average but the stewed coffee was terrible, not worth the £13:50 charged. Honestly a stay at a premier inn would be far superior to what was offered by the hotel.
Finally, the very limited parking is very difficult to navigate safely and so the more expensive on street parking nearby was at least a safer option to avoid damaging your car in the sloped gravel free for all car park.

2025-10-12 via Nuitee
M
Michael partner
10
Pros:

Nice place. Nice view.

2025-10-12 via Nuitee
L
Llewellyn
8
Pros:

Good

2025-10-10 via Nuitee
L
Louise
10
Pros:

The staff extremely friendly and helpful.Hotel lovely with comfortable rooms.

2025-10-10 via Nuitee
D
Diane
8
Pros:

Lovely stay

2025-10-09 via Nuitee
M
Mark
4
Would not recommend
Pros:

carpets were covered in large stains especially around the en-suite, walls had marks allover, The bath had rust around the plug hole. Someone kept using the fire door in the corridor next to us banging it everytime they had to close it. Outside were lights that shined up and even though the curtains were thick it still shone through, overall we were very disappointed with our stay and won’t be staying again.

2025-10-08 via Nuitee
R
Robert
10
Pros:

Large but not impersonal.

2025-10-08 via Nuitee
L
Lynette
8
Pros:

The hotel is under refurbishment and our room was excellent

2025-10-08 via Nuitee
D
Donald
8
Pros:

Staff were excellent. Only real negative was the hotel being renovated which caused some issues.

2025-10-05 via Nuitee
D
Diane
8
Pros:

Clean room,comfortable bed no view, very basic, old heater no central heating . Basic shower. Cleaner only dropped towels in didn’t make bed or clean around. Even tho I requested it. Staff could be better. Reception team ok. Restaurant staff not great. Bar staff ok .. I asked for decaf tea and coffee he says they didn’t have it. The restaurant did . They should know these things .. doesn’t cost the earth.
Lift tiny but working and new. Property starting to look nice.

2025-10-03 via Nuitee
F
Franc
8
Pros:

Great character hotel on the cliffs overlooking Whitby. Newly refurbished rooms. Good atmosphere in bar and restaurant

2025-10-03 via Nuitee
J
Jodi
4
Pros:

Great location with the cliff walk across the road. It was fine, but under renovation so the "view" I paid for was blocked and the lobby had some construction going on. The room was ok, but dated and a little musty. It's what you'd expect in an old seaside town - old motel that's being updated, but has seen better days

2025-10-02 via Nuitee
J
Joanne partner
6
Pros:

Not quite got to decorating in the room we stayed in this time which was a shame and the portable heater didn’t work

2025-10-02 via Nuitee
A
Andrew
8
Pros:

The hotel was in mid refurbishment when we were there. The hotel bar (Fat Badger) was the best hotel bar I've seen. Be aware that the "cosy double room " option was obviously a single room with a double bed, which was up to the wall at one side, and would be unsuitable for older couples or people with mobility issues. Great views, but a climb from the harbour.

2025-10-01 via Nuitee
W
Walter
6
Pros:

Convenient location. Nice room and clean. Street parking which turned ou to be cheaper than the hotel's own parking of which there are very few spaces but this was not communicated at booking. We were lucky to find a space in front of the hotel so all turned out fine. Try and get a sea view rather than the car park! Reception area dark and tired and rather small. Staff not over friendly!

2025-10-01 via Nuitee
J
Julia partner
8
Pros:

Hotel is currently undergoing renovations so it was quite noisy sometimes. Our room was dated but clean. Unfortunately we were right next to the corridor door so you could hear people going through and letting it bang morning and night. The breakfast was ok, buffet style full English, cereals, some fruit, pastries and toast. During the weekend they kept running out and not quick at keeping up with replacing items, the week days were better.
We went out to eat every evening so cannot comment on the meals. Note there is very limited parking for such a big hotel which you have to prebook. We weren’t aware of that until a day or so before arriving so weren’t able to book. But i have a blue badge and was able to park for free outside on the road. It was very busy at and of sept so it must be impossible during the holiday season.
Free wifi, tea and coffee in room, hairdryer, towels, extra pillows, hand wash and body wash in dispensers on wall.
Most of the shops are on the east side, and there are lots of steps and slopes to get to them, or you can drive as there are plenty of disabled spaces. At the top of 199 steps is the abbey, which costs to go in, but you can use the cafe and shop for free. There is also an amazing micro brewery which was great in Sunday to sit outside and they had a band playing. Again you can drive round to this. The old town shops are lovely to walk around.
There is a Whitby tour bus that travels around but we didn’t use, just saw it a lot!

2025-10-01 via Nuitee
I
Ian partner
8
Pros:

The Royal is large traditional hotel that is undergoing renovations to bring it up to date.
the work is ongoing but did not affect the enjoyment of our stay.
It was warm,well equipped and we had a good breakfast.

2025-09-30 via Nuitee
J
Julie
10
Pros:

.

2025-09-30 via Nuitee