THE NICI Bournemouth

Hotels
8.6 (2174 reviews)
West Hill Road, Bournemouth , Bournemouth , GB

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent facilities (spa, indoor & outdoor pools, gym)
Beautiful location and sea views, close to the beach
Clean, comfortable and spacious rooms
High-quality amenities and atmosphere
Dog friendly / suitable for families and couples
Cons:
Perceived as expensive (parking fees, pricey food/drinks)
Inconsistent service—slow restaurant service and cancelled treatments
Outdoor pool overcrowding and towel-reserving behaviour
Some incidents of unhelpful or curt staff (billing) and night-time noise

Categories

Cleanliness
9.2
Rooms and public areas repeatedly described as clean; guests explicitly praised room cleanliness and presentation.
Service
7.8
Mixed feedback: some guests praised attentive staff, but several reports of slow/poor restaurant service, cancelled spa bookings and unhelpful/condescending responses on billing.
Location
9.4
Location and sea views frequently praised; short walk to the beach and excellent surroundings noted by many guests.
Room Quality
9.2
Rooms described as spacious, comfortable beds and good showers; room upgrades and high standard room quality noted.
Amenities
9
Strong amenities (indoor/outdoor pools, spa, gym, multiple restaurants) highlighted as a major positive, though outdoor pool often overcrowded.
Value for Money
7.2
Multiple comments that the hotel felt overpriced (parking charges, expensive breakfast, overall cost concerns) reducing perceived value.
Food and Beverage
7.6
Mixed: some guests enjoyed breakfast and meals, while others reported overcooked dishes, inconsistent quality and higher prices.
Overall Experience
9.4
Overall very positive stay for most guests—many called it 'amazing' and would recommend—tempered by service inconsistencies and cost concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:09

Property Description

Luxurious Amenities

Indulge in the ultimate relaxation at The Nici with its outdoor swimming pool, fitness centre, and spa centre. Unwind in the hot tub or take a leisurely bike ride along the beachfront.

Elegant Accommodations

Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities like a coffee machine, flat-screen TV, and private bathroom. Upgrade to a room with a balcony for stunning sea views.

Prime Beachfront Location

Located in Bournemouth, The Nici offers easy access to popular beaches like Westcliff Beach and Alum Chine beach. Explore the beauty of the coast or simply enjoy a seaside stroll during your stay.

Book now at The Nici for a luxurious beachfront getaway with top-notch amenities and breathtaking views.

Important information:

Please note the Cozy Annex is located in a separate building to the Hotel, just a twenty second walk from Reception.Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 2174 reviews
Cleanliness: 9.2
Service: 7.8
Location: 9.4
Room Quality: 9.2
Amenities: 9
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 9.4
G
Gemma • family_with_children • gb
7
Lovely hotel but too pricey for where it is!
Pros:

Great hotel! Swimming pool fabulous! Breakfast awesome and rooms comfy!

Cons:

The cost! It was so expensive!

2026-09-19 • via Nuitee
V
Vaughan • couple • gb
8
2026-09-19 • via Nuitee
B
Ben • couple • gb
3
Rubbish
Pros:

The restaurant was nice

Cons:

I asked for a iron and ironing board to be delivered to our room because I had to iron a shirt for dinner. It didn’t arrive so I tried improvising with a pair of hair straighteners for the collar and badly burnt myself in the process. No sympathy whatsoever from the staff, the ironing board was there when I woke up in the morning

2026-09-18 • via Nuitee
Y
Yahya • couple • gb
8
Great ambience for Uk coast
Pros:

Great atmosphere for the UK coastal scene

Cons:

A little busy, but to be expected given there aren’t many places like this

2026-09-18 • via Nuitee
R
Rita • couple • gb
9
Super comfortable, lovely location, friendly staff
Pros:

Great location, super friendly staff

Cons:

A little pricey

2026-09-17 • via Nuitee
L
Lewis • couple • gb
9
2026-09-16 • via Nuitee
M
Mitch • solo_traveller • gb
10
Two night stay met my needs & comfort
Pros:

Continental breakfast was excellent. Lots of choice.
Location for breakfast overlooking the swimming pool was excellent

Cons:

Would like to have been able to open room window. Two night

2026-09-14 • via Nuitee
S
Susan • couple • gb
8
A little bit style over comfort in some cases
Pros:

Clean, fresh, modern, great vibe. Fab facilities and position by the sea. Polite staff.

Cons:

Arrived along the corridor near our room and it smelt of cleaner. Booked a cozy room, but it was cramped, particularly due to too much furniture for the size. Would have been better with a king size bed and chair that would tuck under the dressing table. We removed the dressing table chair and put it in the corridor in the end so we didn’t have to keep saying ‘sorry, can I just get by’, which we had to do to get to the wardrobe, tea making and shower room too. The smallest room I’ve ever stayed in. Better suited for a person on their own. At breakfast, due to style of the table, you couldn’t put your feet under and in the bar, the remaining available indoor seats didn’t have a proper back so you were left having to sit bolt upright or slumped too far back.

2026-09-14 • via Nuitee
G
Garcia • solo_traveller • gb
10
2026-09-13 • via Nuitee
C
Calum • couple • gb
9
2026-09-12 • via Nuitee
T
timothy • couple • gb
6
2026-09-11 • via Nuitee
I
Inaam • couple • gb
9
Quite a Treat
Pros:

The shower and bed were super comfortable😍 hospitality needs a lot of attention though🤷‍♀️

Cons:

The staff could be more friendly quite arrogant at the Reception

2026-09-11 • via Nuitee
C
Cherie • couple • gb
10
Beautiful hotel best in Bournemouth
Pros:

Love this hotel for all it’s facilities

Cons:

It is very expensive even for much however you can walk out to other restaurants

2026-09-10 • via Nuitee
R
Renay • solo_traveller • gb
10
2026-09-10 • via Nuitee
B
Brit 1 • solo_traveller • pt
10
Perfect location. Excellent facilities.
Pros:

Perfect location.
Fantastic facilities.

Cons:

Nothing

2026-09-10 • via Nuitee
J
Jason • couple • gb
10
2026-09-08 • via Nuitee
L
Lucy • couple • gb
10
2026-09-08 • via Nuitee
H
Hayley • solo_traveller • gb
10
2026-09-08 • via Nuitee
A
ANNISHA • couple • gb
7
2026-09-08 • via Nuitee
K
Kim • couple • gb
8
Pros:

We had a “cosy room “ away from the hotel in the car park which I was disappointed about , until we arrived, the rooms were great, small yes but the best bed and linen I think I have every had.

Cons:

Thought breakfast was expensive .

2026-09-07 • via Nuitee