THE NICI Bournemouth

Hotels
8.6 (2174 reviews)
West Hill Road, Bournemouth , Bournemouth , gb

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent facilities (spa, indoor & outdoor pools, gym)
Beautiful location and sea views, close to the beach
Clean, comfortable and spacious rooms
High-quality amenities and atmosphere
Dog friendly / suitable for families and couples
Cons:
Perceived as expensive (parking fees, pricey food/drinks)
Inconsistent service—slow restaurant service and cancelled treatments
Outdoor pool overcrowding and towel-reserving behaviour
Some incidents of unhelpful or curt staff (billing) and night-time noise

Categories

Cleanliness
9.2
Rooms and public areas repeatedly described as clean; guests explicitly praised room cleanliness and presentation.
Service
7.8
Mixed feedback: some guests praised attentive staff, but several reports of slow/poor restaurant service, cancelled spa bookings and unhelpful/condescending responses on billing.
Location
9.4
Location and sea views frequently praised; short walk to the beach and excellent surroundings noted by many guests.
Room Quality
9.2
Rooms described as spacious, comfortable beds and good showers; room upgrades and high standard room quality noted.
Amenities
9
Strong amenities (indoor/outdoor pools, spa, gym, multiple restaurants) highlighted as a major positive, though outdoor pool often overcrowded.
Value for Money
7.2
Multiple comments that the hotel felt overpriced (parking charges, expensive breakfast, overall cost concerns) reducing perceived value.
Food and Beverage
7.6
Mixed: some guests enjoyed breakfast and meals, while others reported overcooked dishes, inconsistent quality and higher prices.
Overall Experience
9.4
Overall very positive stay for most guests—many called it 'amazing' and would recommend—tempered by service inconsistencies and cost concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:09

Property Description

Luxurious Amenities

Indulge in the ultimate relaxation at The Nici with its outdoor swimming pool, fitness centre, and spa centre. Unwind in the hot tub or take a leisurely bike ride along the beachfront.

Elegant Accommodations

Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities like a coffee machine, flat-screen TV, and private bathroom. Upgrade to a room with a balcony for stunning sea views.

Prime Beachfront Location

Located in Bournemouth, The Nici offers easy access to popular beaches like Westcliff Beach and Alum Chine beach. Explore the beauty of the coast or simply enjoy a seaside stroll during your stay.

Book now at The Nici for a luxurious beachfront getaway with top-notch amenities and breathtaking views.

Important information:

Please note the Cozy Annex is located in a separate building to the Hotel, just a twenty second walk from Reception.Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 2174 reviews
Cleanliness: 9.2
Service: 7.8
Location: 9.4
Room Quality: 9.2
Amenities: 9
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 9.4
A
Adi • couple • gb
10
2026-08-29 • via Nuitee
A
Anzhela • couple • ua
9
2026-08-29 • via Nuitee
A
Annie • family_with_children • gb
10
Comfortable, lovely food, great location
Pros:

Very high spec hotel, comfortable, clean, spacious, lovely decor, great location

Cons:

Parking, only just got in the car park and told no alternative or ability to book in advance, service at breakfast was a bit slow, staff helpful but seemed unhappy.

2026-08-29 • via Nuitee
J
Jackie • couple • gb
10
Fabulous stay
Pros:

Very well maintained and clean. Staff helpful and polite. Lunch menu delicious. Something for every age group

Cons:

Had to leave😪

2026-08-28 • via Nuitee
M
Musa Anthony Kwame • solo_traveller • gb
8
Great location to the beach
Pros:

A Fantastic 4-Year Anniversary Stay

We stayed at the Nici to celebrate our 4-year anniversary, and it delivered a truly luxurious experience from start to finish. To make the occasion even more special, the team kindly gave us a room upgrade, which was a wonderful touch.

Highlights of our stay:

The Room: Spotlessly clean, beautifully styled, and exceptionally comfortable. The bed provided a fantastic night's sleep.

Service & Staff: Outstanding hospitality throughout. Every member of staff we encountered was warm, attentive, and welcoming.

Dining: Excellent food with a wide variety of breakfast options and a great à la carte menu for dinner.

Facilities & Parking: The spa facilities were lovely and relaxing. On-site secure parking was easy to access (£27/night), offering great peace of mind.

Location: Unbeatable. It is less than a five-minute walk down to the beach, making exploring the coastline effortless.

Everything about the stay felt genuinely high-end and relaxing. We had a memorable celebration and will definitely be returning. Highly recommended!

Cons:

Small lift, no shelf in bathroom for products, payment for parking.

2026-08-28 • via Nuitee
J
Jenny • couple • gb
9
2026-08-28 • via Nuitee
J
Joseph • solo_traveller • gb
10
Great vibe, excellent service, fantastic facilities.
Pros:

Great views, clean, friendly atmosphere, good food, great people.

Cons:

Genuinely nothing - it was amazing.

2026-08-27 • via Nuitee
J
Janine-Nicole • family_with_children • gb
7
My preferred option in Bournemouth but ample room for improvement
Pros:

I know many of the hotels in this segment in Bournemouth and the Nici is definitely the one with the best facilities and best food offering. It is great that the property has both - outdoor and indoor pool, reducing the risk of the English weather impact. Decor is vibrant with a hint of Miami Beach. The Reception staff and main restaurant team were super friendly and accommodating. We particularly loved the special touches and creativity of the restaurant, e.g. preparing Caesar's salad table side.

Cons:

Car parking is always an issue. They need to guarantee the valet parking service for a hotel trying to position itself at the higher end of the market. The price/value relationship is a little off. Rooms are fresh and clean but tiny in all categories. The bathroom is not very user-friendly in its design and there is little space for toiletries. Staff at the pool had a 'no-can-do' attitude. Appreciate that on a hot summer's day the pool area can be busy, but when you are marking yourself to families with children who are already super restricted in the indoor area you should welcome them more in the outdoor pool area. Not handing out the pool toys that are available whilst other kids use some was quite cruel.

2026-08-26 • via Nuitee
S
Steven • solo_traveller • gb
8
2026-08-26 • via Nuitee
A
Amy • couple • gb
8
2026-08-26 • via Nuitee
L
Louise • couple • gb
10
2026-08-26 • via Nuitee
B
Bianca • family_with_children • gb
10
Loved everything
Pros:

Everything

Cons:

NA

2026-08-26 • via Nuitee
C
Charlotte • extended_group • gb
9
2026-08-26 • via Nuitee
M
martin • couple • gb
1
2026-08-25 • via Nuitee
A
Austin • couple • gb
6
after initially being tainted by the car park situation i really enjoyed my stay
Pros:

Some staff were fantastic, very helpful and very kind, really went the extra mile

Cons:

The fact you have to hand your keys over to a complete stranger to use the car park, all so the hotel can park 3 deep an make an extra £100/200 a night from there carpark.. so you have to trust a random person who isn't insured to move your car and entrust them with all your possessions in thier.. also an added bonus to this, when you hand them your keys they say on the slip that they are not responsible for any damage they cause... speechless is the word, appalling behaviour

2026-08-25 • via Nuitee
L
Linda • couple • gb
6
Average 4 star,, m
Pros:

Rocks restaurant had interesting food

Cons:

Poor food selection at main restaurant .
Daily room service is erratic.
Spa staff not fully aware of options.
5 star based on facilities, definitely not on service or food. Breakfast was average.

2026-08-25 • via Nuitee
J
Jaime • couple • gb
9
2026-08-24 • via Nuitee
A
Adi • couple • al
10
2026-08-24 • via Nuitee
H
Hannah • couple • gb
3
Great facilities - poor rooms and service
Pros:

The facilities were great.

Cons:

The annex bedroom was poor and not worth the money, we did not feel connected to the hotel at all and it ruined our stay as we had to walk through the car park in our robes. The breakfast in bed was poor we had to ring up reception to tell them that we had left the sheet on our door for the breakfast they had no idea ( I’m imagining because we were in the car park). Then my order was wrong twice, which meant my partner ate his birthday breakfast on his own as it was half an hour later this was resolved. I understand this cannot be helped sometimes, but for a trip I had paid a lot for and was super excited for I was very disappointed and will not recommend to people.

2026-08-23 • via Nuitee
A
Antonio • couple • it
8
2026-08-23 • via Nuitee