O on Kloof Boutique Hotel & Spa

Hotels
8.2 (552 reviews)
92 Kloof Road , Cape Town , za

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Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great staff service
Convenient location
Lovely breakfast
Cons:
Room maintenance issues
Noisy rooms due to location
Limited amenities

Categories

Cleanliness
7.78
The property is clean, but some aspects like shared facilities and noise levels detracted from the experience.
Service
8.75
Staff were friendly and accommodating, providing good service throughout the stay.
Location
8.79
Location was convenient, close to restaurants and attractions.
Room Quality
7.24
Rooms varied; some were in need of maintenance and upgrades while others offered comfort.
Amenities
8.27
Amenities like breakfast and spa services were appreciated, though some facilities needed attention.
Value for Money
7.73
Value was somewhat lacking due to maintenance issues and less than expected room quality.
Food and Beverage
8.78
Breakfast was lovely and well-prepared, contributing positively to the experience.
Overall Experience
8.25
The stay had its ups and downs but overall left a good impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:34

Property Description

Luxurious Accommodation
O on Kloof offers elegant suites and rooms just 600 metres away from the beach. The stylish and innovative rooms impress with their attention to detail, blending robust colours, fine fabrics, and slick furniture to seduce you.

Convenient Location
The exclusive and cool vibe of this boutique hotel is complemented by easy access to the wonderful beaches and attractions in and around Cape Town. Explore Sea Point, Signal Hill, and Clifton Beach with ease during your stay.

Relaxation and Leisure
Let the tranquillity of Lion’s Head stimulate your senses as you unwind on your private sun deck. Sip a cocktail in the unique area by the indoor pool or enjoy complimentary use of the DVD library.

Book your stay at O on Kloof now for a luxurious and relaxing experience near the beach in Cape Town.

Important information:

Rooms will be held until 17:00, unless other arrangements have been made.

All accounts must be settled by cash or major credit card. No checks are accepted.

Power back up is available for all common area amenities which includes WIFI, Coffee machine and TV.

Cardholder & ID/Passport and Credit card used for the online payment must be present at check-in.

Please note that the property reserves the right to not refund bank costs upon cancellation for credit card bookings, as the bank does not credit initial deduction costs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 552 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.25
J
Jussara • couple • br
5
Pros:

Boa localização. Staff super atencioso e querido.

Cons:

Reservamos 2 quartos, um para mim e para o meu marido e outro para a minha mãe. Nas fotos as instalaçōes e quartos parecem bons não é mesmo? Mas nos deram quartos no porão do "hotel", não há cama de casal queen ou king size, todas as camas são 2 de solteiro juntadas, e em ambos os quartos 1 dos lados da cama estava mais baixo do que o outro e o colchão é extremamente desconfortável. A pia era inutilizável no banheiro infelizmente.

2026-02-14 • via Nuitee
J
Jan • couple • nl
8
Good stay for couples
Pros:

The staff was very nice! They helped us a lot and the woman (golden teeth) is amazing! She is gold for the hotel ;) room had enough space!

Cons:

The AC made a lot of noise. Also, you hear a lot of things that happens during the night. Bed was nog long enough.

2026-02-14 • via Nuitee
K
Kevin • extended_group • gb
7
2026-02-14 • via Nuitee
R
Roxy • couple • za
2
Disappointing
Cons:

Short staffed for sure. Breakfast was late and not what we ordered despite requiring us to pre-book it

2026-02-14 • via Nuitee
T
Timm • solo_traveller • ch
6
Gute Lage, aber hat schon bessere Zeiten gesehen
Pros:

Gute Lage

Cons:

Zimmer war alt und abgenutzt, Frühstück beginnt erst um & Uhr, was für Geschäftsreisen schwierig ist

2026-02-12 • via Nuitee
M
Marya Hanna • couple • gb
10
Great location and staff, room always clean.
Pros:

The staff were so accommodating and kind. The room was great and cool in the blistering heat. The bathroom was lovely and clean. They always made it look clean and nice.

Cons:

Could have more breakfast options. The snacks in the room were weird.

2026-02-12 • via Nuitee
E
Elisabeth • solo_traveller • at
7
2026-02-11 • via Nuitee
J
Jussara • solo_traveller • br
6
Pros:

Do staff todos muito atenciosos e prestativos.

Cons:

Da cama, do colchão, muito ruim. E no meu caso no meu quarto número 06 a internet só funcionou na última noite.

2026-02-10 • via Nuitee
J
Jussara • solo_traveller • br
6
Pros:

Da atenção e do atendimento de todos os funcionários. Muito muito amáveis e prestativos.

Cons:

Da cama, muito ruim. E o maior
Problema foi que no meu quarto a internet não funcionou. Me mudaram de
Quarto na primeira noite mas depois tive que retornar visto que o hotel estava lotado. So foi resolver na ultima noite. Passei 3 dias sem internet no quarto.

2026-02-10 • via Nuitee
R
Ronit • solo_traveller • il
10
Amazing little stylish hotel
Pros:

Small nice boutique hotel. View of the ocean, very clean and sweet and stylish room, attentive staff, quite and a great massage

Cons:

All good

2026-02-10 • via Nuitee
J
Jana • couple • nl
8
2026-02-10 • via Nuitee
J
John • couple • gb
8
2026-01-30 • via Nuitee
W
Wesley • couple • za
5
Pros:

The staff were friendly and the room was clean.

Cons:

The limited parking makes it a bit difficult to unload and load your luggage.
The TV only had 2 channels.
No bar fridge makes it difficult to keep anything cold over a very hot period.

2026-01-28 • via Nuitee
D
Dhladhla • couple • za
9
2026-01-28 • via Nuitee
D
Danziger • solo_traveller • za
8
2026-01-26 • via Nuitee
J
Jörgen • couple • se
7
I stort tycker jag detta hotell är bra
Pros:

Litet hotell som kändes säkert på alla sätt

Cons:

Ingen utomhuspool och frukosten var sådär

2026-01-25 • via Nuitee
E
Eli • couple • de
9
2026-01-23 • via Nuitee
L
Lemmeck • couple • za
2
Unpleasant, i hated every minute of it.
Pros:

The staff there was great. Kept trying to make excuses for the venue and its management.

Cons:

1. Disabled unfriendly
2. Poor breakfast menu, they basically serve eggs, saysage and bread. I only ate once in my 4 day stay.
3. Old and carpets smell
4. Cold water for 2 days
5. Poor bar, had only Black Label, Savanna, Hansa and Winhoek. I dis see some ingredients for cocktails but i dnt drink cocktails. And thats the main bar, not the mini bar in the rooms which are worse.
6. The suite i was given was next to breakfast area. I could almost hear people chewing, imagine them chatting.
7. One curtained sliding/big window is facing directly to the smoking sitting area, i could see people smoking while lying on the bed.
8. The unsmart old TVS, damn it. They just have a DSTV Decoder. In 2026 u must watch Chick Norris Movies on MNet Movie Magic? Oh, they also have a DVD player incase you want to watch your old DVDs, which i find very weird.
9. The manager was apparently on Maternity leave, i have called many times and even sent SMSs, im yet to get a response.
10. I paid a fortune for this creepy old place. I think over the 4 days there were only 2 other guests there, which actually makes sense considering the appalling state of the place and its poor service.

2026-01-21 • via Nuitee
L
Lesley-Anne • family_with_children • gb
4
Very disappointed with this hotel. My time here was stressful and my disability was blatantly overlo
Pros:

Hotel its was quaint and location was not bad. Breakfast was lovely and freshly made.
However staff did not cater for my disability or need as placed me in a tiny room which was difficult to access as there is no lift. No management available to speak with and staff in charge uninterested and unhelpful.

Cons:

The inability to cater to customer needs or offer good customer service and satisfaction

2026-01-20 • via Nuitee
S
Shamiela • couple • za
10
2026-01-19 • via Nuitee