The Highland Hotel by Compass Hospitality

Yes everything was good

I have stayed in this Hotel a number of times and never had any complaints. But on this stay the evening dinner was on a four day rota and the main course was not very good. Breakfast time the replenishment of empty dishes was slow. Overall the Hotel has gone down since last year.

A little tatty in finish of painting & decor, but best of three I stayed in in 3 days. Evening entertainment was unexpected & thoroughly enjoyable.

Friendly staff. Our room however although clean had a smell which made the stay unpleasant.

Alan, the food and beverage manager was outstanding! He provided ideas of places to visit. His love for The Highlands is infectious!

Clean hotel and staff good, somewhat dated .

Clean, simple room. Shower was ok, low on pressure. Biggest problem is the walls are paper thin. It was too hot but was fine with the window left open. Everything else was good, had a lovely stay.

A comfortable stay. Good food.

Friendly staff, comfortable room and yummy breakfast! We really enjoyed the entertainment on the nightvwe arrived.

The property is an old hotel with a history of being a Victorian spa. Parts of the hotel are run down, however the room was spacious and clean. Beautiful scenery.
We arrived a little early so our room was not ready - this was fine. The receptionist was rather officious and not particularly welcoming. We were asked to complete a hard copy form for our check-in details which was fine but we were not given a key to our room, so we could sit in the reception area (spacious and comfortable) in readiness to go to our room when ready. The receptionist never called us when the room was in fact ready. We were fortunate to ask a the desk to enquire about our room just as a large coach load of guests arrived. Had we not done so we would have had to wait until the coach load were checked in! The hotel was great but the check-in was not efficient or welcoming.

Room was ok but drinks choice was underwhelming.

Clean room staff were great

Great location nice little town

We booked this hotel for our anniversary stop on our 2 week long trip across Scotland. We got there and there was 4 tour buses of people, which is nobodys fault. We finally get to our room and it was NOT what was pictured. Mold on the shower head, bathroom light, all around the shower. Stained carpet, dated furniture. The smallest tv I've ever seen. Uncomfortable bed. You could see the hallway light all around the door so there was zero sound proofing. I'm not sure if the tour groups got the rooms like the ones pictured, but I was so disappointed.

The room should have been serviced on the 2nd day of our stay but was missed. When brought to their attention, only a small part of what should have been done was done.
The hotel was servicing many coach loads of people with too few staff.

The photos dont correspond to the conditions of the hotel. Everything was quite old and decrepit. The floors in the hallways were skew, the room has a unpleasant smell , and the ceiling had quite severe water damage. The sheets also were stained. Though the breakfast was quite pleasant and staff were kind. Overall, mediocre at best.

It was really nice and clean

The building itself and the surrounding area is stunning, however the room I booked looked nothing like it did in the pictures. The room was disproportionally large, it created a feeling of coldness and the lighting in the bedroom and bathroom gave the room a very clinical feel. The bathroom itself was extremely dated, and again felt very clinical. The service from the staff was subpar with the exception of a younger man who was working on reception at night, he was extremely friendly. This is a hotel with strict rules, the bar shuts early, the pool table is unavailable later in the evening and the door is locked at 1am. The management of this hotel should consider modernising both the rooms and overall guest experience, if not, the prices should be lowered. This is a two star experience in the opinion of someone who regularly books hotels.

Very clean, quaint village and very friendly staff. A great place to relax and enjoy rural Scotland.

Beautiful old hotel